FrontSpin Reviews & Product Details

I've used every dialer in the B2B market and still work with clients that use them all and NONE of them come close to the connect rates that Frontspin delivers.

The user interface is simple and effective. This dialer is not designed to look cute for your sales reps. It's designed to get them into conversations becasue more conversations equals more pipeline and more pipeline equals more revenue.

Their support team is unmatched as well. They are hands on when it comes to onboarding, implementing, and ongoing enablement.

I recommend this tool to someone daily!

Do yourself a favor and try it out. Review collected by and hosted on G2.com.

Nothing. The tools works exactly like it's desinged to work. Review collected by and hosted on G2.com.

Their product is excellent and their support to their clients far exceeds expectations Review collected by and hosted on G2.com.

We have found no downsides in working with FrontSpin Review collected by and hosted on G2.com.

It's cheap and had conformed to our business model where others didn't. Review collected by and hosted on G2.com.

Every single day my SDRs struggle with Frontspin glitches. Contacts get misplaced overnight, contacts jump from one step of a cadence to another with no reason, recently an outage deleted the majority of cadences across our company. This had huge impact to our metrics and our bottom line. Naturally, bugs are to be expected with software but the support team has been nonexistent during the crisis their poorly made software created.

Also, the tasks features are counterintuitive to use and don't adequately fill their function as reminders. I'd never use this software again and strongly recommend you don't either. Review collected by and hosted on G2.com.

Frontspin is an exceptional tool that has completely transformed lead generation and the SDR role. With its incredible feature set and user-friendly interface, it has become one of the best solutions in the market. The technical support provided by Frontspin is unmatched. I was blown away by their responsiveness and willingness to provide hands-on assistance to help me set up my entire system and integrate it with Salesforce.

One of the standout features of Frontspin is their multi-level sorting of dialing lists. This feature has made it easy for me to prioritize leads and manage customer interactions. I never feel overwhelmed or inundated with data, thanks to the seamless organization and filtering of information in Frontspin.

What's more, the tool is incredibly intuitive, making it straightforward for me to navigate and use regularly. It's an immensely satisfying experience when software is this well-designed, and Frontspin manages to achieve that balance beautifully.

I can say with certainty that Frontspin is one of the best tools I have used as an owner of a lead generation company and as an SDR. The level of support, the user-friendly interface, and the impressive feature set make it a top choice in the market. I highly recommend Frontspin to anyone looking to optimize their sales workflow and maximize their customer outreach capabilities. Review collected by and hosted on G2.com.

The one significant issue that pestered us was that during power dialing, Frontspin only dialed one number on the call record, disregarding the rest of the listed numbers. We would love to use this function, but not hitting all the numbers is no good.

I would say having one down fall is not bad compared to all the other tools in the market! Review collected by and hosted on G2.com.

Our sales team has been using Frontspin, and we like how it integrates very well with Salesforce. All the data in Salesforce appears on Frontspin with an option for personalization. It's very user-friendly. The reps can dial, log what happened, disposition, set a task, and go to the next call on one page, making the job easier and more efficient. Review collected by and hosted on G2.com.

Though it doesn't happen often, bugs and errors where sometimes calls and records get mixed up. Review collected by and hosted on G2.com.

It is best in all aspecta but what i liked most is Streamline workflow and increase quality lead generation with account-based Playbooks. Set priority call and email lists, cadence, message delivery and social communication. Review collected by and hosted on G2.com.

Some time you can not see data which you saved but it is completely recoverable. Software will get slow sometimes.. Need to work on interfaces and data management Review collected by and hosted on G2.com.

Frontspin has the most user-friendly interface. It helped me a lot, especially when taking calls, I never had any problems. It made my life easier eversince the day I started. Review collected by and hosted on G2.com.

So far, so good; it has never failed me since day one. It is one of the best tools for sales that I can recommend to my friends and colleague. I never had any regrets about using this tool. Review collected by and hosted on G2.com.

For a team of 8 BDRs in North America and EMEA FrontSpin was the best fit out of (3) technologies we demoed (up against Salesforce's Lightning Dialer and Orum Power + Parallel dialing). FrontSpin's admin functionality is good, since I can load email sequences and call lists for the reps in the same tool with Salesforce reports. In 30 days this team 4x their outbound call and email volume, plus our Salesforce data entry is better and faster. Review collected by and hosted on G2.com.

The setup does take some time, so if you're doing the implementation as an Inside Sales Manager or Sales ops person make sure your team knows you'll need the space to do this right. Review collected by and hosted on G2.com.

All of your call history and recordings are easily accessible. Notes attached to each call are also convenient and nice to see. It makes it super easy to pick up conversations with prospects right were you left off. Review collected by and hosted on G2.com.

I can't think of anything off the top of my head. I have come from other forms of calling and I prefer frontspin 1000 times. If there were a way to do email sequencing, then it would truly have it all. Review collected by and hosted on G2.com.

It automatically synchronizes dial lists with salesforce reports. That means you can keep your dial lists evergreen and regularly updated as new leads qualify under the conditions you set. Review collected by and hosted on G2.com.

I dislike the very clunky UI and lack of email features. You can technically send emails through the platform, but there are so many issues we ended up paying for a totally different email platform. One major issue is that if there's an issue with a field like {{FirstName}}, it'll send the email anyways, whereas other platforms would prevent the email from sending. Review collected by and hosted on G2.com.