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FrontSpin Features
What are the features of FrontSpin?
Calling
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
Contacts
- Personalization
- Information Locater
- Record Prospect Data
Insights
- Notes
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
Top Rated FrontSpin Alternatives
(1,715)
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FrontSpin Categories on G2
Filter for Features
Calling
Record Calls | Records calls for future reference. This feature was mentioned in 38 FrontSpin reviews. | 94% (Based on 38 reviews) | |
Generate Location | Based on 33 FrontSpin reviews. Generates an area code local to where the user is calling to increase likelihood of pick-up. | 88% (Based on 33 reviews) | |
Call Types | Based on 36 FrontSpin reviews and verified by the G2 Product R&D team. Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise. | 91% (Based on 36 reviews) | |
Click-to-Call | Gathers contacts from integrated tools, allowing users to call with one click. This feature was mentioned in 41 FrontSpin reviews. | 92% (Based on 41 reviews) |
Contacts
Personalization | Based on 37 FrontSpin reviews. Retains a log of extraneous contact information such as timezone and contact engagement. | 90% (Based on 37 reviews) | |
Information Locater | Based on 37 FrontSpin reviews and verified by the G2 Product R&D team. Finds and opens saved contact information for reference at the time of a new call. | 84% (Based on 37 reviews) | |
Record Prospect Data | Based on 35 FrontSpin reviews. Allows users to denote which contacts they believe are prospective customers. | 90% (Based on 35 reviews) |
Insights
Notes | Allows users to take notes during or after the call for future reference. This feature was mentioned in 40 FrontSpin reviews. | 87% (Based on 40 reviews) | |
Daily Summary | Based on 38 FrontSpin reviews and verified by the G2 Product R&D team. Delivers users a daily summary of activity. | 85% (Based on 38 reviews) | |
Automated Voicemails | Sends automated voicemails to prospective clients who fail to answer. This feature was mentioned in 30 FrontSpin reviews. | 89% (Based on 30 reviews) | |
Automated Emails | Sends automated emails to increase engagement with prospective clients. 34 reviewers of FrontSpin have provided feedback on this feature. | 86% (Based on 34 reviews) | |
Sorts Prospects | Based on 33 FrontSpin reviews and verified by the G2 Product R&D team. Organizes contacts based on probability of success. | 80% (Based on 33 reviews) |
Integrated Workflows
Task Management | Automates in-system tasks and provides reminders and details for manual tasks for sales team members to complete. | Not enough data | |
Email Tracking/Automation | Integrates tightly with email inbox and allows the scheduling and tracking of email outreach and correspondence. | Not enough data | |
Calls and Voice | Provides sales dialer functionality or integrates tightly with dialer software, with useful automation and high-quality calls. | Not enough data | |
Other Outreach Options | Provides relevant automation in sales channels outside of email and calls, like social media posts, SMS text messages and more. | Not enough data | |
CRM Integration | Provides two-way integration with sales CRM: (1) Tracking sales team actions and prospect responses and (2) Pulling CRM data to populate and personalize sales outreach. | Not enough data | |
Calendar | Integrates with calendar software so users can seamlessly schedule calls. | Not enough data | |
Shared Records | Automatically assign strategic leads and accounts to individual reps in a shared bucket for anyone to work on. | Not enough data |
Repeatability and Reportability
Content Management | Retains and incorporates company-approved messaging and presentations into emails, calls, meetings, etc. | Not enough data | |
Workflow Management | Orchestrates automated sales tasks and outreach across a number of channels (email, calls, social media, etc.) and/or integrated systems. | Not enough data | |
Workflow Performance | Reports on the effectiveness of an entire outreach workflow as well as the effectiveness of specific marketing materials, messaging, outreach tactics, and team members. | Not enough data | |
Sales Coaching and Insights | Surfaces relevant insights about how a team member can perform better, either with improved sales techniques or prospect-specific hints. | Not enough data | |
Gamification | Provides gamifaction features to rank sales reps on performance | Not enough data |
Dialing Options
Preview Dialing | Presents information about the individual being called before the call begins. | Not enough data | |
Progressive Dialing | Gives agent a predetermined amount of time to view call information before automatically calling. Similar to Preview Dialing. | Not enough data | |
Predictive Dialer | Uses an algorithim to predictive when an operator will be available to handle their next call. | Not enough data |
Agent Tools
Omnichannel | Ensures that the caller experience is seamless across their entire call. | Not enough data | |
Whisper Coaching | Allows a supervisor to listen to a call and train in real time. | Not enough data | |
Callback Scheduling | Reschedules calls within the software itself, either through a prompt or by the agent themselves. | Not enough data | |
Call Recording | Record calls to access or evaluate at a later time to ensure quality standards are met, and pause recording of live calls if necessary. | Not enough data |
Automation
Voice Activity Detection | Decides response type by determining if voice is a human response or an answering machine. | Not enough data | |
Voice Broadcast | Presents a prerecorded audio message when the call is answered. | Not enough data | |
Interactive Voice Response (IVR) | Use touch-tone signaling or voice recognition to automate the retrieval and processing of caller information by phone. Administrators can configure the IVR with multiple branches to improve the identification, segmentation, and routing of callers to qualified agents. | Not enough data | |
Call Scrubbing | Removes phones numbers in an uploaded phone list of numbers in the National Do Not Call Registry. | Not enough data | |
API / Integrations | Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. | Not enough data |
AI and Automation
Lead Prioritization | Allows users to create lead prioritization rules to prioritize the msot important bueyrs and customers. | Not enough data | |
Lead Scoring | Provides lead scoring features that allow user to target leads that are the most qualified and likely to engage | Not enough data | |
Best Time of Day Scheduling | Provides features that allow users to identify and automate the best time to send out emails or other sales engagement communcations | Not enough data | |
Buyer Intelligence | Provides features that allow users to have insight into buyer profiles such as likelihood to respond to emails and calls. | Not enough data | |
Machine Learning | See feature definition | Provides AI and machine learning features that offer predictive recommendations no how to engage with buyers
based on historical buyer behavior. | Not enough data |
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