Freemius Pros and Cons

It simplifies developing a free and pro version of a WordPress plugin and manages all purchases and licensing. Review collected by and hosted on G2.com.

There is nothing that annoys me so much that would be worth mentioning. Review collected by and hosted on G2.com.

all of it

api-dashboard-analytics - managing licenses - mailing system(everything) Review collected by and hosted on G2.com.

it needs more fast support to issues but its not bad right now Review collected by and hosted on G2.com.

The functionality that lets customers checkout from within the WP admin dashboard is brilliant. They have a buzzing community on Slack. Review collected by and hosted on G2.com.

Nothing really. Everything works for us superbly. Review collected by and hosted on G2.com.

Good solution for lazy developers who just wanna sell something without having a proper infrastructure. Review collected by and hosted on G2.com.

The system login is very buggy.. sometimes I have to re-login time and time again to see my downloads and license keys.

So I changed an account username and password so that one of our agency team members can have direct access.

I just now tried to login to a product vendor account that uses this same system but I can't sign in! It seems this freemi thingy make unified account changes for vendor accounts (that sells products that has nothing to do with each other). This is ridiculous. Why can't I make changes to one account without affecting to another?

and by the way none of the "Forgot your password? Never received your password?" account recovery options work! Once submitted its just say "We sent a recovery link to your email address" but the email never arrives!

I now have to verify my purchases with the vendor and try to get my accounts back.

As principal I have now stopped buying products form vendors that uses this system. I prefer to deal directly with the vendor for account related matters, not some third party commission grabber. Review collected by and hosted on G2.com.

Everything about freemius. Its provide all the required tools for selling wp products. Review collected by and hosted on G2.com.

It should reduce its charges. Must unlock some pro features for Free users. Review collected by and hosted on G2.com.

Freemius was very easy to integrate into our own software and offers everything we need out of the box. Many features are simply not available from other providers, and the share of the earnings for the author is excellent compared to competitors. Everything is optimized into tiny details, and the people at Freemius are quick and efficient in their support. Review collected by and hosted on G2.com.

Not much to dislike. It would be great to have an easy option (maybe where you call the SDK) to turn off advertising for the premium/trial appearing on parts of the admin back end that are not related to our software. Review collected by and hosted on G2.com.

Freemius operates on a percentage model, so you don't pay them until you have revenue. The integration process is very straightforward, and can be integrated easily into any plugin's codebase. Review collected by and hosted on G2.com.

There were a few corner-cases I ran into while using the product - a customer was sent an erroneous email, a version number breaking a feature. To their credit, I contacted support and they were on it. Each issue was fixed quickly! Review collected by and hosted on G2.com.

I'm brand new to the premium WordPress plugin game, and Freemius has been great and providing advice on pricing strategies, etc. Also, one thing I wasn't looking forward to was managing a plugin store and dealing with payments and refunds and auto upgrades, etc, and Freemius has taken the headache out of all that, which allows me to focus on building my plugins. Review collected by and hosted on G2.com.

I haven't really come across any downsides quite yet. I'm sure, like with anything, I will find something I don't like over time, but I'm very pleased with Freemius right now. Review collected by and hosted on G2.com.

Ability to upgrade directly from the free plugin.

Only have to code 1 version of my plugin, freemius takes care of generating a free and premium version based on licensing logic.

Customer data and cart abandonment recovery.

Less headaches related to billing and licensing and less stress on our server

Takes care of VAT tax for European customers

Ability to offer free trials Review collected by and hosted on G2.com.

Nothing important to dislike!

Some minor improvements can be done to the dashboard to have a global view of all plugins stats which is already on their to do list! Review collected by and hosted on G2.com.

Everything. Freemius gives you important usage data of your plug-in users but lets users also check-out within Wordpress. This is perfect for our freemium model. Almost 90% of our premium acquisitions is within Wordpress thanks to Freemius! And the support is amazing, almost always a response within two hours! Review collected by and hosted on G2.com.

Nothing:). We have worked great with Freemius so far. We are working with a lot of software and we have to say that it has a great usability Review collected by and hosted on G2.com.