Freemius Pros and Cons

Bests: The right set of features, an amazing support team, seamless integration with third-party tools like HelpScout and Mailchimp, and the fact that it just works!

I was a little hesitant to try Freemius for a long time only because of the material design based UI. I am still not a fan of it. But, after a lot of trial and error and thinking, we decided to go with Freemius anyway. The experience has been excellent. You have all the right features for the sellers as well as buyers. In the first month itself, we generated 3X more revenue than we used to earn through Envato for the same product. In addition, their support has made it easier for us to migrate the licenses to Freemius. I can't ask for more. Freemius is AMAZING. Review collected by and hosted on G2.com.

The 'material design' based UI. The dashboard could be better in terms of UX, UI and data. Currently, there is no easy way to find the total number of active sites and users we have. Review collected by and hosted on G2.com.

The team behind Freemius creates compelling content that helps developers like us think about our software abstractly and without emotion. They have a library of materials, videos, and articles that help provide context and insight into the steps needed to make the distribution of software go more smoothly. Review collected by and hosted on G2.com.

it can take a bit of time to wrap your head around the plans and how to structure your software to best make use of the platform Review collected by and hosted on G2.com.

I like the easy integration of freemius. It is great that users can checkout from WP dashboards itself. I love the variety of SDK methods of freemius. It is way better than competitors. Review collected by and hosted on G2.com.

I think there should be api to validate license keys. I miss this feature alot. I need to implement this by myself. Also I would like love if I can send some notification inside WP dashboard to my plugin users Review collected by and hosted on G2.com.

Personal and prompt support, pricing advice from CEO, very helpful features like automatic updates, handling payments snd subscriptions, adding users to my email list (my list skyrocketed since integrating.) Review collected by and hosted on G2.com.

Freemius' analytics are helpful, but I'd like to customize what stats are sent (eg which of my plugins features are used and by whom). Freemius doesn't currently support that. Review collected by and hosted on G2.com.

They take care of all the API requests needed by a plug-in developer. From the license registration and updates to the support.

They also take over the payment process and make sure that you are following the laws in the different countries all over the planet. Review collected by and hosted on G2.com.

All good, nothing to complain. In the global dashboard and affiliate system is already coming. That was the only missing Review collected by and hosted on G2.com.

Great support and a great platform. Innivative idea! Review collected by and hosted on G2.com.

nothing! I like everything about Freemius. Review collected by and hosted on G2.com.

Freemius makes monetizing wordpress plugins super easy. The community in Slack makes business easy. Review collected by and hosted on G2.com.

Its a small team, and they can be slow on integrations and advanced features Review collected by and hosted on G2.com.

Easy to integrate.

No need to worry about tax and payment methods.

Get users list.

Easy to upgrade link in the admin panel. Review collected by and hosted on G2.com.

Everything is fine till now. I am happy with their service. Review collected by and hosted on G2.com.

I have been looking for this kind of service for quite a long time. It was great struggle for WordPress Theme and Plugin developer to have all the service in one single basket. Freemius made it possible for me. I have using 5 different product with Freemius service and it has been helping me a lot. Review collected by and hosted on G2.com.

Few UI/UX issues, the design of popup when user opt-in. It can be made simple so that the users don't get scared of them. Review collected by and hosted on G2.com.

Moving to Freemius was one of the best business decisions I have made in the almost six years of selling plugins. I moved over to Freemius back in 2018 and since then I have grown from a single person to a small team, my plugin catalogue has grown and I have became partners with some payment providers.

Using Freemius has enabled me to get on with what is important, our customers, my team and building relationships with some of the biggest payment providers.

The Freemius architecture is invaluable and I would highly recommend to any plugins/theme developers unsure about making the jump to do so!

I now have the confidence to grow and take it to the next level! Review collected by and hosted on G2.com.

Nothing to dislike!

Some minor improvements can be done to the dashboard to have a global view of all plugins Review collected by and hosted on G2.com.