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27 Forter Reviews
Overall Review Sentiment for Forter
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Here are some of the best features of Forter software:
Real-time Fraud Prevention: Forter uses machine learning algorithms to analyze every transaction in real-time, which allows it to detect and prevent fraud as it happens. This helps online retailers to minimize losses and avoid chargebacks.
End-to-End Fraud Protection: Forter provides end-to-end fraud protection, from the initial transaction to the final delivery of goods. Online retailers can be confident that all aspects of their business are protected from fraudulent activity.
Instant Approvals: Forter uses a combination of AI and human expertise to provide instant approvals for legitimate transactions. This helps improve the customer experience by minimizing the time customers have to wait for their orders to be processed. Review collected by and hosted on G2.com.
While Forter offers many powerful features for fraud prevention, some potential drawbacks to the software should be considered. Here are a few examples:
Cost: Forter is a premium and costly service for smaller businesses. The cost of the service may be a significant expense for online retailers with lower transaction volumes, or for those who are just starting out.
False Positives: While Forter uses advanced machine learning algorithms to detect fraud, there is still a risk of false positives. This occurs when legitimate transactions are flagged as fraudulent and declined. False positives can be frustrating for customers and may lead to lost sales and revenue.
Integration Challenges: Forter may not integrate seamlessly with some legacy systems, which may require additional development work or customization. This may be a challenge for online retailers who do not have dedicated technical resources or experience with integrations.
Limited Data Access: Forter does not provide full access to raw transaction data, which may limit the ability of online retailers to perform their own analyses and generate insights. While Forter provides detailed reports and analytics, some retailers may prefer to have direct access to the underlying data.
Limited Customization: While Forter provides customizable rules for fraud prevention, some online retailers may find that customization is insufficient for their needs. This may be a particular concern for retailers in highly specialized or niche markets, where fraud patterns may be more unique.
Overall, while Forter is a powerful fraud prevention solution, it may not be the best fit for all online retailers, depending on their specific business needs, budget, and technical capabilities. Review collected by and hosted on G2.com.
Forter reduces the overhead required to maintain traditional rules based fraud platforms and manual human review. As a consumer, it is a relief to know that services like Forter exist to protect us from fraudulent activity on our accounts. Review collected by and hosted on G2.com.
Portal sometimes loads slowly and filtering options are not the best Review collected by and hosted on G2.com.
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Technical abilities and willingness to earn our business. While continually adding value to the relationship and overall business value proposition Review collected by and hosted on G2.com.
I haven't found any downside to working with Forter. The only thing I would say is that there has been some account turnover with resources internally Review collected by and hosted on G2.com.
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Their ability to provide services that allow us to focus on other aspects of our business, being assured Forter's work is done with integrity and commitment. Review collected by and hosted on G2.com.
We lose some of the visibility into our fraud activity but we are working to enhance those insights through reporting. Review collected by and hosted on G2.com.
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1. Easy to use
2. Easy to implement API documentation
3. Great Support Team
4. User Friendly Dashboard
5. Automatic evaluation of incoming orders
6. Helps us in figuring out the issues our customers are facing Review collected by and hosted on G2.com.
1. Not supported on Safari
2. Initial setup is dificult or let's say time consuming
3. Sometimes proper reasons are not provided when a customer card is declined Review collected by and hosted on G2.com.
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This tool is very easy to use. No need special training to use this as it is very user friendly. The best thing with forter is there is no setup fee and available in reasonable price. Review collected by and hosted on G2.com.
I dont see any dislikes with this tool. This is very helpful in fraud check. Review collected by and hosted on G2.com.
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1. Safe and Secure
2. Great customer support
3. Reduction in number if manual revies
4. Quick and Real-time decision making
5. Adequate channela for communication Review collected by and hosted on G2.com.
1. Lacking granularity on the acceptance/rejection fraud options.
2. Does not support apple browser.
3. Initial setup can be time consuming and a great pain for the teams working Review collected by and hosted on G2.com.
We are using this to prevent fraud in our airtime topup business. Easy to implement, well API documentation and good customer and technical support.
Compared to other fraud providers, it is easy to use. Review collected by and hosted on G2.com.
As a developer of this website, I worked on many fraud provider tools, and I found Forter is the best. There is nothing which I can say that I dislike.
It is awesome. Review collected by and hosted on G2.com.
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1) Support Team is Great
2) Reduced Manual Dependency
3) Fraud orders are easily caught
4) Very easy to use
5) API is user freindly Review collected by and hosted on G2.com.
1) Initial setup is time-consuming
2) It does not support Safari Review collected by and hosted on G2.com.
I like that Forter is relatively easy to use. Searching for transactions via email for our customers is seamless and quick. Figuring out the issue for our customers is made more accessible by getting immediate results and easy-to-understand reasons. Review collected by and hosted on G2.com.
There isn't much that I don't like to be honest. One thing I would like to see is a better explanation for the reasons that a customer's card may have been declined, perhaps by hovering over the cause. For some of them, I need to research it on Google to find out what the decline reason might mean to better explain it to either a customer or one of our agents. Review collected by and hosted on G2.com.