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5.0 out of 5
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Forsta
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Confirmit Review
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Lots of options and data driven
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Just loved the functionalities and rich user interface of Confirmit
331 Forsta Reviews
4.2 out of 5
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Overall Review Sentiment for Forsta
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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EM
Ekaterina M.
International project manager
Small-Business(50 or fewer emp.)
What do you like best about Forsta?
Intuitive interface, good technical support Review collected by and hosted on G2.com.
What do you dislike about Forsta?
poor compatibility with Russian Windows (needed some adjustments and needed to search a lot for that myself over the internet to make it work), poor service for quant surveys and live chats Review collected by and hosted on G2.com.
MP
Madhvi P.
senior executive
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
UM
Verified User in Market Research
Enterprise(> 1000 emp.)
What do you like best about Forsta?
Their technicians are very helpful to the moderators. They do try to help the respondents as much as possible. Review collected by and hosted on G2.com.
What do you dislike about Forsta?
The charge for every edit needed is little high, considering it doesn't take that much labor. Also, just trying to get a log in is hard so I always log in as a guest Review collected by and hosted on G2.com.
SP
SHIVENDRA P.
Founder
Enterprise(> 1000 emp.)
AM
Verified User in Market Research
Mid-Market(51-1000 emp.)
What do you like best about Forsta?
ConfirmIt was a very powerful tool. It was easy to work with, user friendly, client friendly, and programmer-friendly. At the time we used it, It was the most powerful tool in the industry. Review collected by and hosted on G2.com.
What do you dislike about Forsta?
I can say that one of the only reasons we had to leave ConfirmIT/Forsta at the time was solely based on price and price alone. Had it been more in our range, we would have definitely stayed. Review collected by and hosted on G2.com.
AE
Verified User in E-Learning
Mid-Market(51-1000 emp.)
What do you like best about Forsta?
Forsta Surveys (formerly Decipher) has robust survey tools for building simple to complex surveys. I enjoy the variety of question types, logic, and customization that is available. Sometimes there are surprising limitations that seem unnecessary, but the platform does allow for custom XLM coding to make it more unique. Unfortunately, I am not familiar with XML so this is more of a hindrance than a help. Review collected by and hosted on G2.com.
What do you dislike about Forsta?
Overall the UI is outdated and clunky. There is a steep learning curve to learn the "quirks" of the system. I think the product team should dedicate some serious time and resources to updating and refreshing the UI to make it cleaner, drag and drop, and better button layouts. Sometimes the layout of the page cuts off words or dialogue boxes. Also, sometimes the widgets you drag and drop mess up the XML coding on the back end so you have to go edit the code to fix the error. Also, the reporting features are quick week. Crosstabs are clunky and not straightforward. Dashboards don't work very well. Very limited on pricing survey features. Review collected by and hosted on G2.com.
AP
Abhay P.
Content specialist
Mid-Market(51-1000 emp.)
MP
Mohit P.
Senior Executive
Small-Business(50 or fewer emp.)
MO
Masumi O.
Project Manager
Enterprise(> 1000 emp.)
What do you like best about Forsta?
It has separate rooms for respondents and clients and the sim trans line. We can chat in the room. Respondents cannot see us. Review collected by and hosted on G2.com.
What do you dislike about Forsta?
Most of tech staff do not speak Japanese. Review collected by and hosted on G2.com.
AS
Ashish S.
Team Lead
Enterprise(> 1000 emp.)
What do you like best about Forsta?
Survey programming is easy with this tool. You can apply masking and skipping logic in just some clicks. A high level of customization can be done through its question properties. Survey link testing is super easy with its tool you can see all terminations. Codes and logical flows which is really helpful and time-saving and if you and aware of its all features you can program a lengthy survey in super quick time with an XML editor. Review collected by and hosted on G2.com.
What do you dislike about Forsta?
There is too much to learn about this tool. The knowledge base is good but if they can add more detailed videos on complex programming setups. It will be great. Review collected by and hosted on G2.com.
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