FileWave Unified Endpoint Management Software Reviews & Product Details

One of the best features of FileWave is that FileWave has the ability o work on file level, so if you need to swap one file, or just make changes in a file there is no need to repackage and send out the whole package again.

This also makes it pretty easy to make customisasions in installations to meet your needs. Review collected by and hosted on G2.com.

There is no web app with full functionality today but soon there is.

For Europe there is no cloud solution right now what I am aware off, hope there will be one soon Review collected by and hosted on G2.com.

Filewave has all of the functionality I'm looking for and the price makes this a good value. Review collected by and hosted on G2.com.

I'm not a fan of the browser-based software Filewave is moving to. It looks like I'll be losing some functionality and a lot of familiarity. Review collected by and hosted on G2.com.

It does what is supposed to do and does it well!! Review collected by and hosted on G2.com.

Nothing I do not like about FileWave. It has been a time and personnel saver!! Review collected by and hosted on G2.com.

The ease of use of the interface. Easier Review collected by and hosted on G2.com.

The Reports aren't always concise. hard to use Review collected by and hosted on G2.com.

Being able to use PowerShell and other script commands to gather more data and deploy more software than we have previously been able to.

Creating Smart Groups to help in managing devices and what deployment of filesets they should get.

Being able to create custom fields to query devices for specific information needed.

Being able to create queries based on any of the data that is collected from the devices.

Being able to track devices on and off network. Review collected by and hosted on G2.com.

When more than one person is working in the admin portal at the same time, if someone needs to do a model update it affects everyone that is logged in to where no interactivity with the system is possible until the model update is completed.

Currently have issues with using Remote Access in the system successfully/consistently.

Running into difficulties with needing to image a client that already exist in FileWave and the client does not have an onboard NIC since changing the MAC of the existing client in FileWave can sometimes cause issues with the database info.

When imaging a device that was already in FileWave there is a chance that FileWave will see it as a duplicate device and currently you have to allow enrollment of those devices one at a time which is very time consuming when there are thousands of devices waiting to be enrolled.

No option to create a USB flash drive boot option to do imaging, only PXE.

No ability to remotely tell a computer to start an imaging process. Can only do manually using PXE.

Not being able to add drivers to FileWave imaging process to identify hard drive or NIC at times for some model of devices, so the PXE imaging process fails. This is where a USB boot option would be helpful. Review collected by and hosted on G2.com.

The Granular control of creating, modifying and deploying sets. The support team is very responsive and I’m a huge fan of scheduling support help on a support techs calendar. Review collected by and hosted on G2.com.

Since Filewave is so granular the manual could be more detailed. I would like to see more how to articles and video’s. Review collected by and hosted on G2.com.

One of the biggest features our system enjoys is the multi-platform support that Filewave gives. Having the ability not to worry about what technology items will be supported or which ones won't is a big advantage for us. One of problems a large school system has includes having various devices added to the list of supported devices without any indication they are coming. Filewave gives us the peace of mind knowing their systems will support our devices. Review collected by and hosted on G2.com.

A large school system at times comes with unique issues that we have to plan for and overcome. Filewave does have great ability to customize it's usage and support. The one thing I wish we were able to do more of is tailor the built in dashboard view to add columns and sort criteria to see things instantly. We can still see what we need, but we just have to run a report to do it. Review collected by and hosted on G2.com.

Filewave gives a granular level of control that is second to none, their customer service is spectacular and their engineers are always more than willing to get on a call and answer any questions. It's impossible to imagine how hundreds or thousands of devices could be managed seamlessly like FileWave does. I recommend it without the slightest reservation. Review collected by and hosted on G2.com.

I have not had any complaints at all. I am more that satisfied with their service Review collected by and hosted on G2.com.

FileWave is the all in one Swiss army knife of device management tools. We chose this product because of its ability to help us with managing our iPad's, MacBook's and Windows PC's. The support and leadership are also the reason our company chose FileWave. They really listen to the customer and want to make the experience a positive one. They believe the product is the what makes "IT the Easy Button". In many ways FileWave has done that for us. I am not sure how we could manage over one thousand devices on a daily basis with out it! Review collected by and hosted on G2.com.

I have not had any negative issues with FileWave. Review collected by and hosted on G2.com.

How you can customize this product in almost any way you want. Review collected by and hosted on G2.com.

The support can take a while, they need more people on the phone. Review collected by and hosted on G2.com.