Files.com Reviews & Product Details

I really appreciate how quick the help response is at Files.com, and how fast they respond. I also like how fast you can upload and download files. The initial setup was very easy, which is another plus for me. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

As a non-IT user of Files.com, I have found it to be easy and reliable. We primarily use it for automated SFTP file transfers. I have been able to set up automations for pushing and pulling files, with a level of customization that has allowed us to circumvent issues presented by some of our trading partners. I have not needed assistance from customer support, as the functionality that I require was possible without it. One of our IT admins needed customer support regarding getting dedicated IP addresses for whitelisting purposes, and that was resolved within two days. I would strongly recommend Files.com for anyone needing a service for handling their FTP. Review collected by and hosted on G2.com.

While I wouldn't necessarily consider it a strike against Files.com, the greatest barrier I experience is my own ignorance. There are options available that I simply don't understand, or perhaps they aren't applicable to my situation. Within the uses that I do understand, the functionality has been straightforward. It would be extremely difficult to provide this level of functionality with modern, enterprise level, security features. I think Files.com does an excellent job walking the line between accessibility and a high level of functionality. Review collected by and hosted on G2.com.

I love how easy it is for client's to get files over to me. The link in my email is super convienent and it was all really simple and easy to set up. I use it several times per week to receieve files from clients and the feed back that I get from them is great. It is way better than trying to get them to reply to a secure email so that what they were sending was encrypted and safe for them. Review collected by and hosted on G2.com.

I don't like that I can't list that I have nothing that I don't like in this review. Review collected by and hosted on G2.com.

Very secure online platform. I like the fact it is simple to use. Review collected by and hosted on G2.com.

In this market place offer a better price point. Review collected by and hosted on G2.com.

Files.com quietly keeps working. I haven't yet had an issue resulting from choosing Files.com and I've been spared from several that would have resulted from making another choice. Review collected by and hosted on G2.com.

Nothing comes to mind, I haven't had any issues using Files.com Review collected by and hosted on G2.com.

Easy intergration, fast and responsive support, easy to follow documentation and amazing onboarding. Review collected by and hosted on G2.com.

CLI program, some UI features, but all have been mitigated via support and onboarding support, many requested features have been implemented. Review collected by and hosted on G2.com.

Have been using Files.com for last 5 years. It's easy to customize. Also the APIs are easy to use and well documented. So far never had any issue with reliability and availability. Our company uses files.com everyday. Customers upload files through either ftp or rest api. That makes it easy to integrate with almost ant system. Review collected by and hosted on G2.com.

Nothing much. It would be great if there was an option to download more than 100 files at a time. Review collected by and hosted on G2.com.

Files.com offers a secured and convenient way to share files within our team. This is a much better method than using email attachments. Review collected by and hosted on G2.com.

None so far. The product has everything our team is looking for. Review collected by and hosted on G2.com.

We use files.com in my company as an official data repository and also to share data with internal users but especially with third parties, this guarantees data privacy Review collected by and hosted on G2.com.

I need to consult, but when sharing data with third parties I would like to have the ability to set up a double code authentication, I am not sure if an infrastructure administrator has the option, up to now, I do not Review collected by and hosted on G2.com.

The ease of use and reliability of the platform. Review collected by and hosted on G2.com.

That more apps aren’t available for integration Review collected by and hosted on G2.com.