Fathom Reviews & Product Details

I have used several similar solutions in the market (Fireflies, Otter, Read, etc.), but the one I have liked the most is Fathom because it includes video recording, full-text transcription, AI-generated summaries, easy one-click sharing of recordings, and the ability to start calls directly from the platform. Review collected by and hosted on G2.com.

I have been using Fathom for four months, and so far, there is nothing I dislike (plus, I have no intention of looking for another solution). Review collected by and hosted on G2.com.

Fathom is one of the most important in my day to day functions I did not know I needed. Installed about a month ago by my employer, i've used it everyday since, this product has saved me an enormous amount of time while helping me have better notes and giving me the ability to share these notes with my clients.

This has truly been a game changer, I do not see myself not working with this product moving down the road.

The customer support is proactive and I never feel left alone.

The best part, the ease of using the application, any one with any basic computer skills can use it and implement it to their day to day. Review collected by and hosted on G2.com.

Some integrations do bug very rarely, but not often enough to even bring the score down to a 9, it is very rare and might have to do with my local setup. Review collected by and hosted on G2.com.

I have previously used many AI based call recording tools and Fathom dwarfs them all. The real time call feedback is a game changer and their integration with HubSpot has been seamless. Implementation was a breeze. I no longer feel like I have to scribble on my notepad to ensure everything is captured. Even with previous tools that boasted these same features, I could not truly trust that the transcription would be accurate after the call. Fathom is spot on. Review collected by and hosted on G2.com.

It sometimes can miss auto recording calls if you have to make a last minute meeting link switch. You still have the ability to record manually, but it is easy to forget when you are used to it being automatic 95% of the time. Review collected by and hosted on G2.com.

I absolutely loved using Fathom! The layout is so intuitive, and everything is structured so perfectly—action items, key takeaways, and summaries all flow seamlessly. It makes reviewing meetings effortless, with just the right level of detail.

The way Fathom captures and organizes insights is genuinely impressive. I can already see it becoming an essential tool for keeping everything aligned and actionable for my everyday use and for all meetings. Excited to keep using it! Review collected by and hosted on G2.com.

For now, I really don't think I have a problem with using Fathom. Only makes my life easier! Review collected by and hosted on G2.com.

I like everything about Fathom. It's the first AI-based application that really generated a change in the productivity of my team and the organization/quantification of my everyday meetings. The first thing I like Is its integration with the two most common videoconference systems (i.e., Zoom and Google Meets). Secondly, the interface is easy to use, with no need to enter complicated prompts or a dedicated API to connect to typical applications (e.g., Customer Relationship Management like HubSpot). In addition, the team replies immediately (in less than 24 hours) to questions and suggestions directly via the App with a simple Help button. Additionally, the possibility to seamlessly work in several languages (e.g., German, English, and Spanish) makes fathom the tool to use when working in an international setting. Review collected by and hosted on G2.com.

I would prefer the video organization of "myCalls" to be based on videos and not on their specific content. That's important for my organization since I have calls with patients, business partners, and members of my team that I would love to have into different 'playlists' Review collected by and hosted on G2.com.

Having severe to profound hearing loss, having Fathom taking notes has allowed me to concentrate on the teams call and not miss vital information that I would have missed if I was scribbling notes.

Being able to then review the actions after the calls allows me to ensure follow ups are concise and acted upon in a timely manner.

Asking Fathom to assist with writing a follow up email, has also freed up valuable time that would have been spent drafting an email from your hand written notes. Review collected by and hosted on G2.com.

Nothing major other than there are a lot of Americanisms in the copy and if there are multiple people speaking through 1 laptop in a group meeting it doesn't know who is speaking so Fathom assumes it's the person who's team login is. Review collected by and hosted on G2.com.

Fathom saw a need beyond the traditional offerings, and this program has been an enormous time saver for me!

Real talk - I was in a recurring meeting, and each of the attendees tried hard to remember a pivotal moment from our previous session, and we were all STUMPED! It was like brain fog had us all!

Within a few secs, I remembered: "Wait, I have Fathom; let me do a keyword search on the transcript to see if I can locate that soundbite."

I was the HERO of that meeting because I found the soundbite we agreed to use for a Black History month festival!

Thanks Richard, we love your product. Review collected by and hosted on G2.com.

I rated this program a 9/10 only because I would love a feature that makes it easier and quicker to download our videos and transcripts in bulk. Review collected by and hosted on G2.com.

Post meeting action items are gold. The "Ask Fathom" feature is also amazing. Asking questions such as "What were the top three reasons Michael would not want to move forward with my solution" is fantastic. Review collected by and hosted on G2.com.

I sure wish the Ask Fathom feature could look across ALL of our calls, across the entire team. Woudn't it be great if I could "Ask Fathom" something like:

For all calls in Q4 for the sales team, what are the top 10 feature requests from prospective clients that were requested that are not available in our product set today.

As of this review, Ask Fathom only applies to the single call/recording. Review collected by and hosted on G2.com.

Our company has tried out several AI notetakers and we have found that Fathom is the easiest to use and has high quality notes and summaries compared to other notetakers. We love that the usage is unlimited with the free plan, so we don't have to worry about running out of hours. We also love that the summaries have links to the exact point in the video recording where each item was discussed - a great feature if you want to review the specifics of what was said. Fathom is extremely easy to use with google meet, and the summaries are sent immediately. It's simply fantastic and makes my life a whole lot easier! Review collected by and hosted on G2.com.

I would love it if Fathom integrated with Asana for creating tasks from the action items! Review collected by and hosted on G2.com.

Intuitive, easy to use, Free to use until upgrade, and very basic,yet solid service. Easy to move through legal hurdles with clients. Super easy GUI. Review collected by and hosted on G2.com.

It would be nice to have suppot a bit more readily available...sometimes waiting a day for an email response doesn't work for me when I need quicker answers. I would like a full on window or even email confirmation tht X has been sent to Y, to be sure that participants have been given access. Even a pop-up post meeting that says "Do you want to send this meeting to all participants...etc. And in what form or with what access?" That would be a definite step above the rest. Review collected by and hosted on G2.com.