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Steve M.
SM
Engagement specialists
Small-Business (50 or fewer emp.)
"Focused on the client"
What do you like best about Fathom?

The buttons to emphasize a conversation and pick up valuable points, that I would miss if I was doing a handwritten note. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Nothing, the program is top-notch and highly recommended. Review collected by and hosted on G2.com.

Fathom

Fathom Reviews & Product Details

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Fathom Demo - Never Take Notes Again
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Fathom Demo - No More Post-Meeting Data Entry
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Fathom Demo - Show, Don't Tell
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Fathom Demo - Works With Your Tools
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Fathom Demo - Yep, Fathom Supports That
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Fathom Demo - You're Gonna Love It!
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Fathom Reviews (6,551)

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Reviews

Fathom Reviews (6,551)

View 2 Video Reviews
5.0
6,551 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and accurate meeting summaries, which allow them to focus on discussions rather than note-taking. The automatic transcription and structured summaries save significant time and enhance productivity during meetings. A common limitation noted is the occasional difficulty in adding the notetaker to ad-hoc meetings.

Pros & Cons

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AH
Director of Administration/Legal
Mid-Market (51-1000 emp.)
"Fathom Sets the Standard for Accurate, Automated AI Note-Taking"
What do you like best about Fathom?

Fathom is, in my view, the best AI note-taker on the market. Our internal team reviews tools like this before we roll them out to staff, and we tested a few alternatives, including read.ai and otter.ai. None of them come close to Fathom. We’ve found Fathom to be consistently accurate with its note-taking, and we really appreciate how automated the process is—everyone receives the notes at the same time for review. I’d give Fathom 100/10 stars! Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I really like everything about Fathom. Its note-taking and assignment capabilities are excellent. If I had one nitpick, it would be that sometimes (though rarely) we’ll get a composite answer—like a total of various construction costs mentioned in the meeting—that needs to be reviewed. Review collected by and hosted on G2.com.

Guillermo M.
GM
Senoir Business Development Consultant
Small-Business (50 or fewer emp.)
"Accurate Meeting Summaries with Seamless Agenda Sync"
What do you like best about Fathom?

It’s very accurate and helps me summarize long meetings without having to overthink whether Fathom is skipping anything important. It doesn’t. It also syncs with my agenda, so I don’t need to add it manually. I love it! I use it on Mac, there is an easy downloader so no problem there. Support reaches out to check if there is anything they can help you with. I use it almost everyday on al my meetings in Google Meet. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

For now no downsides. And if htere where I really would have told you! Review collected by and hosted on G2.com.

Phil S.
PS
VP Sales
Small-Business (50 or fewer emp.)
"Unobtrusive Notetaker with Great Transcripts, Summaries, and Task Automation"
What do you like best about Fathom?

Fathom feels pretty unobtrusive on calls. I let folks know that my notetaker is on and most are ok with it. The transcripts and summaries are great. It's even able to auto generate tasks for me. I love being able to share calls with my team, being able to copy the transcript and analyze with whatever AI tool I want, and the talk time / monologue meter on calls is awesome. Looking forward to playing more with Ask Fathom. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I don't blindly trust the summaries. They're a starting point but I review actual numbers, etc. before using. The call library feels like it could be a bit more intuitive -- but this is me looking for things to put in the dislike box vs actually feeling dissatisfied. Review collected by and hosted on G2.com.

Shahbaz A.
SA
Head of Marketing
Small-Business (50 or fewer emp.)
"Effortless Meeting Transcriptions with Seamless Integration"
What do you like best about Fathom?

I like that Fathom is easy to use and integrates seamlessly with meeting platforms like Zoom and Google Meet. It's really helpful that an automatic notetaker joins and starts recording without needing many steps beforehand, even if I'm running late. I appreciate that it transcribes meetings well by filtering out filler words and unnecessary pauses, giving me a clear context. The initial setup was a breeze, taking about five minutes, and once integrated with my calendar and email, it's pretty much automated. Plus, it's cost-effective compared to competitors while providing similar functionality. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

It would be ideal if the other participants in the meeting do not know that i am using a note taking tool. If that anonymity can ve maintained, will be good. Review collected by and hosted on G2.com.

Aviv N.
AN
GRC Enterprise Manager
Mid-Market (51-1000 emp.)
"Excellent Meeting Summaries That Keep Me Focused"
What do you like best about Fathom?

What I like most is how accurately it recognizes and transcribes Hebrew far better than other solutions I’ve tried in the past. The summaries are clear and concise, capturing the key points and action items exceptionally well. It allows me to stay fully focused during meetings instead of scrambling to write everything down in a notes app or a physical notebook while trying to listen and actively participate in the conversation at the same time. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I don’t like that Fathom shows up as a participant in the meeting. If it could work without joining the meeting as another participant, it would be even better. Review collected by and hosted on G2.com.

Ashanti G.
AG
Support Coach (Dating/Relationship)
Small-Business (50 or fewer emp.)
"Seamless Auto-Summaries with Action Items—and Handy Playback Links"
What do you like best about Fathom?

How I literally do not need to take notes and how the app seamlessly summarizes all the important points discussed. It does a way better job than Gemini notes and comes complete with action items, key takeaways, topics discussed, etc. without having to "clean up" the notes which is still required with Gemini notes. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

There is nothing I dislike about it. Today I just discovered that beside each note point it takes, you have the option to click "play" and I presume this will take you to the exact point in the video where the information about the note was mentioned. This is super useful because it means you don't have to watch the entire video and try to guess where that specific point was mentioned. Review collected by and hosted on G2.com.

Ishan S.
IS
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Effortless Meeting Summaries That Save Time and Improve Follow Ups"
What do you like best about Fathom?

I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education and teaching content. My daily work includes online patient consultations, follow-up discussions, planning diet changes, and reviewing next steps after meetings. Fathom fits perfectly into this kind of work and honestly makes meetings much easier to manage.

What I like the most about Fathom is how it automatically understands and captures the whole conversation. During a consultation, patients talk about their routine, food habits, challenges, and goals. Fathom quietly listens in the background and later highlights all the important points on its own. This feels very helpful because nothing important is missed, even small details.

The meeting summary is one of the strongest parts. It clearly explains what the meeting was about, what was discussed, and what needs to be done next. For example, diet suggestions, lifestyle advice, follow-up planning, and next actions are all neatly written. This saves a lot of time and avoids the need to rewrite notes after the call.

Action items created by Fathom are extremely useful. It automatically picks up tasks like sending a diet plan, scheduling a follow-up, or making specific food changes. Seeing these points clearly listed makes post-meeting work more organized and stress-free. It really helps in keeping track of responsibilities.

Using Fathom is very simple. Once it is connected, it joins meetings automatically and starts working without any extra steps. I do not have to press record or worry about taking notes. This makes it comfortable to use regularly during consultations and discussions.

Integration with Google Meet works smoothly, which is important because most consultations happen online. Everything stays in one place, and past meetings can be revisited easily when needed. This helps maintain continuity in patient care and clinic documentation.

Another thing I appreciate is that Fathom focuses on what actually matters. It does not overload with unnecessary features. It listens, understands, summarizes, and organizes the conversation in a very natural way. This feels practical and well designed for real work situations.

Overall, Fathom genuinely improves the way meetings are handled. It saves time, improves clarity, and allows me to focus more on the patient and the discussion instead of note-taking. For consultation-based work, follow-ups, and planning next steps, it has become a very helpful tool. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I dont have any major dislikes with Fathom so far. Sometimes the summaries are very detailed, so it takes a quick scan to focus on only the most important points. However, this is easy to manage and still much faster than writing notes manually.

Overall, these are very minor points and do not affect how useful Fathom is for handling meetings, summaries, and follow ups. Review collected by and hosted on G2.com.

Bradley M.
BM
SDR Manager
Mid-Market (51-1000 emp.)
"Fathom let's me focus on what's important - being present in the meeting"
What do you like best about Fathom?

As a sales professional, I like Fathom's floating review/highlight panel - helps me identify key moments in the call without being distracted so I can focus on my prospect and deeply listen. I'm also loving the "Ask Fathom" feature to prep easy follow-up emails or get quick context before attending a call.

Super easy to set-up as well, I never have to worry about it joining my calls. They also don't spam participants with in-call messages or automated follow-ups which I like. They also integrate meeting notes directly into Hubspot which is a big win for us. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

You can't save prompts in their Ask Fathom feature - would be super helpful to have a standard prompt library that our team can use, especially in a sales environment where SDR's are handing over to AE's and need to prep handover info after a demo. Review collected by and hosted on G2.com.

AH
Owner
Small-Business (50 or fewer emp.)
"Invisibly Powerful: Fathom Lets Me Stay Fully Present With Clients"
What do you like best about Fathom?

What I love most is how invisible it is while still being incredibly powerful. I can stay fully present with my clients — listening, coaching, holding space — without worrying about taking notes or missing key moments. Fathom captures the essence of the conversation for me. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

As with any new tool, there was a brief learning curve, but the experience has been smooth overall. Review collected by and hosted on G2.com.

Matthew C.
MC
Executive Pastor
Small-Business (50 or fewer emp.)
"Precise, Rapid Note-Taking That Saves Us a TON of Time"
What do you like best about Fathom?

The note taking is precise and rapid. It takes better notes than we would get if we had someone assigned to the task. This is saving us a TON of time and allowing us to focus on vision and strategy knowing that the notes will be waiting for us when we are done. We will use it on EVERY Zoom meeting from now on. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

It would be great if we could use it for in-person meetings separate from Zoom but we haven't found a good way to make that work yet. It may be possible, but we haven't figured it out. Review collected by and hosted on G2.com.

Pricing Options

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$16.00
1 User Per Month

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Starting at $15.00
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Fathom Features
Call Recording
Machine Learning
Call Analysis
Speech-to-Text
Dictation
Accuracy
Speaker Identification
Timecode Management
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Fathom