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Fathom Reviews & Product Details

Vish T.
VT
Co-Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fathom?

- How incredibly accurate the not-taking, summaries and the action items are captured

- The ability to chat with your meeting after the meeting is genius

- Ability to go to the exact smarry bullet or action item and playback review what was said is super useful

- Was incredibly easy to connect to Google Meet and Zoom and worked well all the time

- Customer support is super friendly and easy to chat with during onboarding and the little follow-ups

- I use the service every single time I now have a meeting

- Actually, wanted to say I like almost everything about Fathom Review collected by and hosted on G2.com.

What do you dislike about Fathom?

- I'd love to ability to control who the meeting summaries and notes are send to after the meeting is over. Maybe it exists, but I was unable to find it. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

Helping me save time capturing notes accurately and helping me spend more time listening in the meetings.

The notes are immensely useful to review and understand all the action items and discussions. Review collected by and hosted on G2.com.

Fathom Overview

What is Fathom?

Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Fathom uses all that information to auto-generate call notes and syncs them to your Salesforce, Hubspot, or Close CRM.

Fathom Details
Product Website
Discussions
Fathom Community
Languages Supported
English
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Product Description

Fathom records, transcribes, highlights, and summarizes your meetings so you can focus on the conversation.


Seller Details
Seller
Fathom
Company Website
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@FathomDotVideo
2,972 Twitter followers
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®
Description

Fathom records, transcribes, highlights, and summarizes your meetings so you can focus on the conversation. Get setup in minutes.


Amanda P.
AP
Overview Provided by:

Recent Fathom Reviews

LK
Lucien K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Fathom delivers unmatched transcription accuracy"
Fathom nails transcription—accurate, fast, and shockingly good with industry-specific terms and low-volume speakers. Seamless integration with HubS...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great software, saves so much time!!!!"
It saves so much time and is so easy to set up, without needing to get help from IT Department. It seamlessly works with Teams and Zoom and everyon...
Jason T.
JT
Jason T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Cloud Recording Simplified"
Easy to record to the cloud and don't have to worry about storage space like Zoom. My team was able to cancel our Zoom subscription, use Google Mee...

Fathom Pricing

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Fathom Media

Fathom Demo - Never Take Notes Again
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Fathom Demo - No More Post-Meeting Data Entry
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Fathom Demo - Show, Don't Tell
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Fathom Demo - Works With Your Tools
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Fathom Demo - Yep, Fathom Supports That
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Fathom Demo - You're Gonna Love It!
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Video Reviews

4,520 out of 4,521 Total Reviews for Fathom

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4,520 out of 4,521 Total Reviews for Fathom
5.0 out of 5
4,520 out of 4,521 Total Reviews for Fathom
5.0 out of 5

Fathom Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FathomQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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RS
Strategic Content and Client Engagement Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fathom?

I absolutely loved using Fathom! The layout is so intuitive, and everything is structured so perfectly—action items, key takeaways, and summaries all flow seamlessly. It makes reviewing meetings effortless, with just the right level of detail.

The way Fathom captures and organizes insights is genuinely impressive. I can already see it becoming an essential tool for keeping everything aligned and actionable for my everyday use and for all meetings. Excited to keep using it! Review collected by and hosted on G2.com.

What do you dislike about Fathom?

For now, I really don't think I have a problem with using Fathom. Only makes my life easier! Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

The layout is so intuitive, and everything is structured so perfectly—action items, key takeaways, and summaries all flow seamlessly. It makes reviewing meetings effortless, with just the right level of detail. The way Fathom captures and organizes insights is genuinely impressive. I can already see it becoming an essential tool for keeping everything aligned and actionable for my everyday use and for all meetings. Review collected by and hosted on G2.com.

Jose G.
JG
Chief Scientific Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fathom?

I like everything about Fathom. It's the first AI-based application that really generated a change in the productivity of my team and the organization/quantification of my everyday meetings. The first thing I like Is its integration with the two most common videoconference systems (i.e., Zoom and Google Meets). Secondly, the interface is easy to use, with no need to enter complicated prompts or a dedicated API to connect to typical applications (e.g., Customer Relationship Management like HubSpot). In addition, the team replies immediately (in less than 24 hours) to questions and suggestions directly via the App with a simple Help button. Additionally, the possibility to seamlessly work in several languages (e.g., German, English, and Spanish) makes fathom the tool to use when working in an international setting. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I would prefer the video organization of "myCalls" to be based on videos and not on their specific content. That's important for my organization since I have calls with patients, business partners, and members of my team that I would love to have into different 'playlists' Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

1) Video saving with original transcripts 2) Summary and next steps organized automatically, 3) a TODO-list associated with the video and 4) Direct connection with other tools (e.g., HubSpot) for further task management and documentation. Review collected by and hosted on G2.com.

JI
Head of Customer Success
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fathom?

Having severe to profound hearing loss, having Fathom taking notes has allowed me to concentrate on the teams call and not miss vital information that I would have missed if I was scribbling notes.

Being able to then review the actions after the calls allows me to ensure follow ups are concise and acted upon in a timely manner.

Asking Fathom to assist with writing a follow up email, has also freed up valuable time that would have been spent drafting an email from your hand written notes. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Nothing major other than there are a lot of Americanisms in the copy and if there are multiple people speaking through 1 laptop in a group meeting it doesn't know who is speaking so Fathom assumes it's the person who's team login is. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

Having severe to profound hearing loss, it's allowing me to follow the calls without having to write my own handwritten notes and then missing valuable conversations when I look away from the screen Review collected by and hosted on G2.com.

Cendie S.
CS
CEO, Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Fathom?

Fathom saw a need beyond the traditional offerings, and this program has been an enormous time saver for me!

Real talk - I was in a recurring meeting, and each of the attendees tried hard to remember a pivotal moment from our previous session, and we were all STUMPED! It was like brain fog had us all!

Within a few secs, I remembered: "Wait, I have Fathom; let me do a keyword search on the transcript to see if I can locate that soundbite."

I was the HERO of that meeting because I found the soundbite we agreed to use for a Black History month festival!

Thanks Richard, we love your product. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I rated this program a 9/10 only because I would love a feature that makes it easier and quicker to download our videos and transcripts in bulk. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

Storage _ no more annoying emails from ZOOM saying you are running out of cloud space. Review collected by and hosted on G2.com.

Chris W.
CW
Sr. Solutions Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fathom?

Post meeting action items are gold. The "Ask Fathom" feature is also amazing. Asking questions such as "What were the top three reasons Michael would not want to move forward with my solution" is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I sure wish the Ask Fathom feature could look across ALL of our calls, across the entire team. Woudn't it be great if I could "Ask Fathom" something like:

For all calls in Q4 for the sales team, what are the top 10 feature requests from prospective clients that were requested that are not available in our product set today.

As of this review, Ask Fathom only applies to the single call/recording. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

Fathom allows me to focus on the conversation and the person/people I'm meeting with, other than pounding out notes on my keyboard or writing down notes. Post-meeting, Fathom is helping make sure nothing slips through the cracks, all action items are identified and tracked to done with a check-box. Review collected by and hosted on G2.com.

Lorilee P.
LP
Project Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fathom?

Our company has tried out several AI notetakers and we have found that Fathom is the easiest to use and has high quality notes and summaries compared to other notetakers. We love that the usage is unlimited with the free plan, so we don't have to worry about running out of hours. We also love that the summaries have links to the exact point in the video recording where each item was discussed - a great feature if you want to review the specifics of what was said. Fathom is extremely easy to use with google meet, and the summaries are sent immediately. It's simply fantastic and makes my life a whole lot easier! Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I would love it if Fathom integrated with Asana for creating tasks from the action items! Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

Fathom makes keeping records of meeting so much easier! Summarizing, recording the most important points, and catching people up who weren't present at the meeting is taken care of for you. It frees you up to do what's most important and takes the tedious notetaking off your plate. Having such well documented recordings and transcripts is so key also! I am free to pay attention and be present in the meeting rather than preoccupied with catching everything that's being said and then (to my horror) missing something important! The recording is a great back up to go back to after it's been a while to see what exactly was said, too. Review collected by and hosted on G2.com.

Chris P.
CP
Advisor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fathom?

Intuitive, easy to use, Free to use until upgrade, and very basic,yet solid service. Easy to move through legal hurdles with clients. Super easy GUI. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

It would be nice to have suppot a bit more readily available...sometimes waiting a day for an email response doesn't work for me when I need quicker answers. I would like a full on window or even email confirmation tht X has been sent to Y, to be sure that participants have been given access. Even a pop-up post meeting that says "Do you want to send this meeting to all participants...etc. And in what form or with what access?" That would be a definite step above the rest. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

Helping sales clients with review and post presentation questions, For our review of pain points and training, Definitely handy to be able to have a backup of calls when proving an unsatisfied Cx (rare) who accuses us of disclosing/not disclosing aspects of sales/products Review collected by and hosted on G2.com.

Dan S.
DS
Chief Product Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fathom?

Fathom makes it incredibly easy to capture high-quality meeting notes and summaries in both Google Meet and Zoom. The templates are a huge time-saver, ensuring that key takeaways, action items, and important details are accurately recorded. I also love the ability to click on content within the note to jump directly to that moment in the recording—it makes reviewing meetings much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

When sharing a recording, I wish Fathom would prompt me to select or deselect attendees rather than defaulting to auto-sharing to everyone on the invite. Otherwise, the tool is intuitive and easy to use, making meeting management much smoother. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

Fathom eliminates the hassle of manually taking meeting notes and ensures that nothing important gets missed. It accurately captures key takeaways, action items, and discussions, allowing me to focus on the conversation rather than scrambling to jot things down. The ability to jump to specific moments in the recording from the notes saves a tremendous amount of time when reviewing meetings. Additionally, its seamless integration with Google Meet and Zoom makes it easy to start recording with a single click, improving overall workflow efficiency. Review collected by and hosted on G2.com.

BC
Owner/CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fathom?

When I'm attending meetings I like to be present. Having Fathom as a primary note taker, I'm able to be fully engaged in what is taking place. Fathom is never intrusive or makes my guests uncomfortable. When my meetings are over, it's easy for me to rewatch meetings, look at the transcripts, search for key notes or review the highlights! Instead of having to rewatch a recording of a long meeting, I'm able to be efficient with my time and cut to what's needed. It even creates action items for us! And it's easy for us to click on a note highlight or question and go directly to that section of the video. Fathom is officially apart of the team and is used in just about every meeting. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I don't dislike anything about Fathom. IF i had to choose something, it would be adding, answers to the questions asked but I understand how that would be a difficult task if you don't know what answer to look for! Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

Fathom allows me to stay engaged and attentive during meetings vs. focusing on taking notes. Not only does it benefit me, but I'm able to share the notes with my client so that we're all on the same page. It's a game changer because the conversation recap is right at our finger tips. Review collected by and hosted on G2.com.

Jessilee T.
JT
Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Fathom?

I don't have to take notes during meetings anymore! I used to constantly be distracted by having to write down all the highlights during a client meeting, now I can let Fathom do it for me. At first I still took my own notes just to be sure nothing was missed, but now I trust it to catch everything and even things I missed. It was so easy to integrate to my Zoom meetings, and I use it almost daily. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

So far I haven't run into anything I don't like. I can't believe this is free. It translates my meetings better than any other recording product I've used. Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?

I'm able to be present during meetings with clients and not worry about missing important follow up and to do items. It really saves time and stress worrying that I've missed something important, or that I'm ignoring the client to try and take notes. Review collected by and hosted on G2.com.