# Fathom Reviews
**Vendor:** Fathom  
**Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 6,811
## About Fathom
Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster.



## Fathom Pros & Cons
**What users like:**

- Users love the **Ask Fathom AI feature** for its ability to enhance personal development and improve meeting productivity. (1502 reviews)
- Users praise Fathom's **exceptional accuracy** in transcripts and meeting summaries, enhancing efficiency in post-meeting tasks. (1444 reviews)
- Users value Fathom for its **excellent note-taking capabilities** , enhancing focus during meetings and organization of discussions. (1365 reviews)
- Users love the **ease of use** of Fathom, finding the interface straightforward and features intuitive for meetings. (1361 reviews)
- Users love how Fathom's **automatic note-taking** enhances productivity and makes referencing easy during meetings. (1115 reviews)
- Users appreciate Fathom's **intuitive note-taking and seamless integration** , enhancing productivity and simplifying meeting summaries. (1102 reviews)
- Action Items (1002 reviews)
- Time-saving (994 reviews)
- Meetings (833 reviews)
- Meeting Summaries (689 reviews)

**What users dislike:**

- Users are frustrated with Fathom’s **presence as a meeting participant** , complicating reporting and information tracking. (415 reviews)
- Users have faced **recording issues** with Fathom, particularly with unexpected recordings and glitches when reinstating them. (342 reviews)
- Users find the **lack of manual data entry options** frustrating, impacting call attribution and report accuracy. (249 reviews)
- Users experience **call issues** such as auto-joining and reporting problems, complicating their overall interaction with Fathom. (213 reviews)
- Users express frustration with **recording limitations** , as meetings often record automatically, complicating their ability to manage data. (212 reviews)
- Users report **AI inaccuracy** with Fathom, noting frequent misinterpretations of spoken communication and insufficient sales-specific features. (195 reviews)
- Joining Issues (195 reviews)
- Poor Summarization (162 reviews)
- Inaccurate Summarization (147 reviews)
- Note-Taking Issues (144 reviews)

## Fathom Reviews
  ### 1. Fathom has helped to reduce my notetaking by so much.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Courtney B. | DCEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2026

**What do you like best about Fathom?**

The Ai notetaking features
It is a great listener and records the video.
It eliminates me needing to take notes, which I take a lot of typically
It is simple to use. I press a button and it records
I like that it keeps the recordings in the database and not on my laptop. Way less space to take up
I am using it more often

**What do you dislike about Fathom?**

Sometimes the Fathom icon to add it to the room does not appear, I have to manually add it, and sometimes it still won't appear. Sometimes it takes a while to appear in the waiting room. Maybe I am doing something wrong

Sometimes the notes aren't the most accurate. Like it doubled the price I was giving to my client... maybe that was a sign to raise my prices haha.

It can be a little overwhelming knowing with all the features and how to utilize them properly.

**What problems is Fathom solving and how is that benefiting you?**

I don't have to take notes (my handwriting ain't pretty ya'll)
It sends the notes to others, really helpful for meetings with potential and current clients

  ### 2. Indispensable Note-Taking Tool with Seamless Integration and Smart Summaries

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul M. | Clinical Hypnotherapist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about Fathom?**

As a Clinical Hypnotherapist working with very complex cases, excellent note-taking is a must for my practice to satisfy both local and European legal requirements. Generally speaking, Fathom is an excellent and easy-to-use note-taker. Once set up using the PC app, I was able to seamlessly integrate Fathom into my client journey workflow using both Zoom and Google Meet.

The ease of accessing the summary, full transcript, and recorded video is brilliantly implemented. The automatically generated Action Items are extremely helpful; having the option to copy these items and create an AI-generated follow-up email is a fantastic time-saver.

The summary itself is excellent, broken down into four clear areas: Meeting Purpose, Key Takeaways, Topics, and Next Steps. These Next Steps are also smartly allocated to the person responsible for each one. Finally, it provides a list of your questions—clicking on one plays the video at that exact moment, which is incredibly useful for review.

I have had to contact Customer support on one occasion and I found them both helpful and very knowledgeable on the issue that I was experiencing. They resolved the issue in a timely manner.

I use Fathom everyday as I work fully online and it is an indispensable tool for my practice.

**What do you dislike about Fathom?**

While the AI is generally impressive, being based in Europe means I work with clients who often have strong Irish, Northern Irish, or Scottish accents. Fathom occasionally struggles to transcribe these accurately compared to standard American or English accents.

I have also noticed that if people talk over one another, the system sometimes misses a speaker or attributes the text to the wrong person. Additionally, the formatting of the text exports can be a bit messy and requires some manual tidying up. Finally, while the free version is useful, I do feel the limits on it could be increased slightly to offer more value before upgrading.

**What problems is Fathom solving and how is that benefiting you?**

The primary problem Fathom solves is the conflict between needing detailed legal documentation and needing to be fully present for my clients. In complex hypnotherapy cases, I cannot afford to be distracted by taking notes manually.

Fathom allows me to focus 100% on the client, knowing that every detail is being captured accurately for my records. It solves the administrative burden of compliance by automatically generating transcripts and summaries that meet my legal requirements in Europe. The ability to click a question in the log and immediately watch that part of the video is also invaluable for reviewing client cues I might have missed in the moment.

  ### 3. Lightning-Fast Meeting Joins with Easy Sharing and Smart AI Timestamps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amr E. | Senior events manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Fathom?**

The app joins meetings so fast, and it’s very easy to use, so you don’t need to be an expert. If you ever get lost, you can just copy the link, click “add link here,” and paste it to join. Once the meeting ends, it’s really easy to view everything on one page and share it. You can also use the AI chatbot to ask any question, get a copy of the transcript, and jump straight to the exact moment you’re asking about. If you ask something and the AI answers it, it even shows timestamps. Oh God, this is amazing.

**What do you dislike about Fathom?**

The pricing isn’t easy to find. It’s been free for so long that I’m not sure how they’re making money. I’m worried that one day they’ll lock me out and suddenly charge $25. It feels a bit too good to be true in this day and age.

**What problems is Fathom solving and how is that benefiting you?**

I’ve stopped taking meeting notes and started focusing on the meeting itself. I no longer have to sit down days later and try to recall what the client said. Now I get project updates instantly, and I can search what was said on a call even a month later.

  ### 4. Simplifies Meetings, Frustrated by SSO

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daniel C. | Brand Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Fathom?**

I find Fathom invaluable for recording meetings with our clients as well as internal meetings. Each Fathom recording acts as a source of truth for what was said during a meeting, eliminating inefficiencies that commonly arose afterwards. It's a simple way to check every question that comes up in the aftermath, like wondering what someone said about a project or confirming a timeline. I particularly appreciate how easy the initial setup was; the UX is intuitive and I never had to formally train anyone.

**What do you dislike about Fathom?**

Constantly having to login through SSO is instantly and repeatedly annoying. Fathom is the only one that requires us to log in as much as it does. Every time another app asks for a fresh login, we have had to log in to Fathom 20x or more.

**What problems is Fathom solving and how is that benefiting you?**

I use Fathom as a source of truth for meetings, eliminating inefficiencies and providing a simple way to verify details without relying on human memory.

  ### 5. Accessible Meeting Notes with Action Items and an Easy-to-Use Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Teddy C. | External Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Fathom?**

What I really like about Fathom is how accessible it is in terms of having it join a variety of meetings to take notes, both comprehensive and summarized. I use it primarily for Google Meets, and it has been great in keeping track of all of my meetings, determining key talking points from those meetings and provide action items as well.

Moreover, the interface is easy to use, you only need to click it to join your meeting. On another note, its performance is really great, as it keeps track of how much time someone is speaking. Pricing of Fathom is also attainable, though the free version is honestly already great in my opinion. They also have great customer support which will help you resolve any issues you may have when using the platform.

**What do you dislike about Fathom?**

Honestly, I don't see anything that I dislike about Fathom, as I have been using it without hiccups at all.

**What problems is Fathom solving and how is that benefiting you?**

As someone who does a lot of corporate meetings, Fathom helps me to keep track of all of the insights and discussions mentioned during those meetings. This is especially relevant when I have team meetings, where there will be a variety of viewpoints from team members, and traditional note takers will have a hard time doing it.

By using Fathom, I keep my meeting notes organized, and I can easily share the meeting for archival purposes for my team members in case they need a copy of what happened.

  ### 6. A tool that makes client calls actually actionable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luisa G. | Lifecycle Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Fathom?**

What I like most about Fathom is how it turns client calls into structured, actionable summaries. As a lifecycle manager, it helps me keep track of feedback, priorities, and next steps without missing anything, which makes a big difference when managing multiple campaigns. I also like the integration with Slack, which makes collaboration way easier and seamless.

Also, the UI is super clean and easy to navigate, so it never feels like extra work to use itit just fits into my process. I also like how seamlessly it integrates with my meetings without needing a complicated setup.

Performance-wise, it’s been really reliable. The summaries come through quickly and are actually useful, not just generic notes. The AI does a great job pulling out key points, action items, and important context, which makes it way easier for me to manage follow-ups and keep campaigns aligned with what clients are asking for.

In terms of ROI, it’s a no-brainer for me. It saves me so much time on note-taking and helps me stay organized across multiple clients, which directly impacts how efficiently I can execute and communicate.
I didn’t need much support to get started because onboarding was pretty straightforward, but everything feels intuitive enough that you can just jump in and start using it right away.

**What do you dislike about Fathom?**

Sometimes the summaries can miss a bit of nuance, especially in more detailed client conversations, so I still find myself double-checking certain points. It’s not a dealbreaker, but something to be aware of. And sometimes I have to manually enter the notetaker, but its not issue really.

**What problems is Fathom solving and how is that benefiting you?**

It helps solve the challenge of keeping track of multiple client conversations and turning them into actionable next steps. Instead of digging through notes or trying to remember details, I have everything structured and easy to reference, which makes managing campaigns and aligning with clients way more efficient. I also like the fact that it records the meeting and has the transcript that directly takes you to that part of the video. Its pure gold.

  ### 7. Unparalleled Note taker & Action Item Creation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Collin A. | IT Systems Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Fathom?**

It’s extremely perceptive when it comes to action items.

**What do you dislike about Fathom?**

The UI layout is a bit weird for me. I also don't always receive a notification for a meeting that's about to begin, whether the app/extension is open or not.

**What problems is Fathom solving and how is that benefiting you?**

Our internal meetings can sometimes feel disorganized and scattered across too many topics. Fathom has helped keep me and our team on track by capturing clear action items in a digestible format, so I can put the pen and paper down and not worry about forgetting something we discussed.

It’s also been incredibly helpful when working with vendors. They may quote different pricing on a call than what shows up on the invoice, or say they’ll complete something and then never do. Fathom has consistently picked up on those situations accurately, and it’s been a real aid when we need to point out that we didn’t drop the ball.

  ### 8. Fathom Saves Hours with Excellent Task Summaries and Comprehensive Meeting Reports

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carl M. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Fathom?**

Fathom saves me several hours a week and allows me to go back and review the meeting for any questions. The way it outlines the tasks and who should perform the task is excellent. My clients are amazed when they get the comprehensive report at the end of each meeting. I keep each report in the client file and review the takeaways each time prior to the next meeting.

**What do you dislike about Fathom?**

The only thing that I can think of is sometimes it will misinterpret a word or two if it is not common or with thick accents. Otherwise, I love everything about Fathom.

**What problems is Fathom solving and how is that benefiting you?**

Fathom helps make the meetings more impactful in many ways. Action items are called out for each person that attends, and the next step help lead to the next meeting. I interact with 10-15 clients a day and you can sometimes get them confused. If I read through the Key takeaways real quickly, it helps me keep the client information straight. Super helpful.

  ### 9. Fathom Makes Meeting Summaries Effortless and Boosts Team Productivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ana Luisa Y. | VP de Operaciones, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Fathom?**

Fathom has been an extremely valuable tool for our team. It simplifies how we capture and revisit meetings by automatically producing accurate summaries, key takeaways, and action items. This has noticeably boosted our productivity and helps ensure that nothing important gets overlooked. The integration with video conferencing platforms is seamless, and the interface is intuitive and easy to use. Overall, it’s a dependable solution that saves time and strengthens collaboration across the team.

**What do you dislike about Fathom?**

So far, nothing to complain about at all. We’re very happy we moved to Fathom.

**What problems is Fathom solving and how is that benefiting you?**

I like how it turns conversations into useful, actionable information, with no more information loss. Fathom automatically generates summaries, key points, and action items, which helps reduce errors and misunderstandings.

It also solves the inefficiency of reviewing meetings. Rather than rewatching an entire recording, our team can jump straight to the key moments or read a summary in seconds, which saves a significant amount of time.

  ### 10. Crisp AI Notes and Helpful Zoom Integration That Save Tons of Time

**Rating:** 4.0/5.0 stars

**Reviewed by:** Siddharth D. | Enterprise Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2026

**What do you like best about Fathom?**

The AI-generated notes are crisp and clear. The UI’s video-with-transcript feature and the summary templates are both very helpful. The ability to highlight important sections during a meeting also improves the overall experience. Integration with Zoom makes it easier to keep track of all meetings. Overall, the time saved with this application is immense compared to manual note-taking.

**What do you dislike about Fathom?**

The pricing is high for a regular user. the overall performance of the desktop app lags a bit and is sluggish at times. Once a meeting ended but the desktop app kept recording till the next morning. Had to close it manually. Unable to change passwords and username. if my company email is closed, i am unable to take away my notes for future use.

**What problems is Fathom solving and how is that benefiting you?**

It helps me records and transcript meetings which are hosted by others. It should not be limited to zoom or teams meeting. it should also record desktop audio for normal note taking and store those notes to apps like notion or local repository for easy access. everything to server can sometimes lead to not using the product

  ### 11. Using Fathom has definitely changed my life!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yuval D. | Full Stack Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Fathom?**

Fathom has completely transformed how I handle meetings. The AI summaries are incredibly accurate, and I love that I can stay fully present in the conversation without worrying about missing a detail. It’s seamless, fast, and the integration with my calendar is perfect. Highly recommended for any professional

**What do you dislike about Fathom?**

The only downside is the desktop banner that appears at the start of every meeting. It feels a bit intrusive and clunky on the screen, and I wish there was a simpler way to minimize it or hide it permanently without it popping up every time.

**What problems is Fathom solving and how is that benefiting you?**

Fathom solves the major problem of meeting fatigue and split focus. Instead of struggling to take notes while staying engaged, I can be 100% present in the conversation.

The biggest benefit is the time saved on post-meeting admin; the AI summaries and action items are incredibly accurate, allowing me to share recaps instantly. It has turned my meetings from stressful documentation sessions into productive, focused discussions.

  ### 12. Fathom Turns Every Meeting Into Clear Action and Follow-Through

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roca W. | Founder of Well & Good Myrtle Beach , Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Fathom?**

The ability to stay fully present in the conversation while Fathom captures accurate notes, summaries, and action items in the background. It removes the need to split attention between listening and documenting, and the post-meeting summaries make follow-ups and workflow execution immediate and structured.

**What do you dislike about Fathom?**

Occasionally the summaries need light editing for nuance or context, especially in more complex or fast-moving conversations. It captures the structure well, but I’ll sometimes refine wording to better match intent or tone. That said, it still removes the majority of the manual work and significantly improves post-meeting clarity.

**What problems is Fathom solving and how is that benefiting you?**

Fathom solves the problem of losing key details, action items, and decisions during meetings. Instead of relying on manual notes or memory, it captures everything in real time and turns it into clear, structured summaries.

For me, that translates directly into better execution. I can move from conversation to action faster, keep workflows organized, and ensure nothing slips through the cracks. It has improved how I manage operations, follow up with partners, and maintain consistency across a high volume of meetings without adding extra admin work.

  ### 13. A Huge Time Saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriel R. | Onboarding Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Fathom?**

How easy it was integrate it into my meeting links and how seamless it is to record my meetings and immediately have a detailed synopsis ready for me to review. And if I don't like the review that it gave or if I want it to explain the meeting differently, I can literally just ask it to and it will change it to my needs. Super helpful.

**What do you dislike about Fathom?**

Nothing that I really dislike at the moment. I'm currently trying to teach it my company's verbiage and terms so that it will automatically show up in my detailed review.

**What problems is Fathom solving and how is that benefiting you?**

I host meetings and trainings daily and so the process of keeping up with everyone and everything that we talked about is almost impossible to recall 100%. With this tool, I now can teach the assistant what exactly I'm needing each meeting to be able to write out detailed notes or summaries for each of my clients. The hours I would spend each week just on documentation alone has been cut significantly since using this software. It's a game changer.

  ### 14. The best AI assistant I've tried: superior to Otter, tl;dv, and Notion.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vladislav M. | Cofundador, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Fathom?**

As a consultant managing multiple clients simultaneously, Fathom has become indispensable. What I highlight the most is its ability to ensure I don't miss a single detail from the sessions. I've tried practically everything on the market: Otter.ai, tl;dv, and even Notion's recorder, and Fathom wins by far. Its AI is, by far, the most accurate in defining new tasks and capturing the essence of the conversation.

It is, without a doubt, the best assistant on the market.

**What do you dislike about Fathom?**

I really have very little to complain about. If I had to mention something, it would be the lack of a direct native connection with Monday.com. Currently, I solve it by combining it with a bit of external automation (OpenClaw), but if they integrated Monday natively, the workflow would be perfect.

**What problems is Fathom solving and how is that benefiting you?**

Solve the problem of "information overload" and the time wasted on post-meeting administrative tasks. It benefits me greatly in collaborative work: I can send accurate summaries to my clients and team immediately. The precision of its AI in extracting action items saves me hours of manual writing and ensures that we are all aligned after each video call.

  ### 15. Effortless Meeting Prep with Seamless Zoom & Google Meet Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derwin V. | Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Fathom?**

I really love how the app automatically prepares me for my next meeting. The initial setup is very easy, and you honestly don’t have to do anything else as long as the app is installed. The support I received when I needed it was amazing, they gave me exactly what I needed. I use it daily and it never fails. Even though the number of features depends on the plan, the purpose of the app is great, and it integrates perfectly with the tools we use, like Zoom or Google Meet.

**What do you dislike about Fathom?**

There isn’t much I don’t like about Fathom. It’s basically a perfect app for its purpose, and it really does its job well. The only thing I’m not that fond of is the “Ask Fathom” option. For some reason, it doesn’t feel very intuitive to me, and it doesn’t seem that smart, although overall it still works fine.

**What problems is Fathom solving and how is that benefiting you?**

Taking notes can be really annoying a lot of the time, and sometimes I just want to focus on the meeting. Having a notetaker running in the background is amazing, especially when there’s a lot to follow up on afterward.

  ### 16. Intuitive, Seamless Meeting Recording with Instant Recaps—Fathom Delivers

**Rating:** 5.0/5.0 stars

**Reviewed by:** J W. | Sr. Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2026

**What do you like best about Fathom?**

genuinely love using Fathom because of how intuitive and user‑friendly the platform is. When integrated with Microsoft Teams and Zoom, it seamlessly notifies me of upcoming scheduled meetings and automatically begins recording as soon as I join, which eliminates any extra steps or manual setup. One of Fathom’s standout features is the speed of its meeting recaps; they’re delivered almost immediately after the meeting ends, which is a huge improvement compared to similar platforms I’ve used in the past.
The value of Fathom’s free features is impressive, and the Ask Fathom AI tool is particularly efficient and helpful for quickly pulling insights and action items from meetings. Because of my positive experience, I’ve already recommended Fathom to others within my organization. I would absolutely continue using and advocating for the platform, and I would not hesitate to utilize its paid enterprise or business features should I move to an organization that is able to invest in a subscription.
Customer support has also been top-notch with troubleshooting a minor integration issue. I use Fathom almost daily for my scheduled meetings, especially interviews to create transcripts and track action items. Absolutely wonderful tool!

**What do you dislike about Fathom?**

no downsides to note. I have enjoyed using the platform for the past month.

**What problems is Fathom solving and how is that benefiting you?**

Fathom solves the problem of capturing and sharing candidate interview details accurately without distracting from the conversation. Its automatic recordings and fast, reliable transcripts allow hiring teams to review interviews asynchronously, align on candidate evaluations, and make informed decisions; saving time while improving consistency and collaboration in the hiring process.

  ### 17. Fathom Eliminates Manual Note-Taking and Keeps Notes Easy to Revisit

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adam H. | Operations Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about Fathom?**

No manual note-taking is needed, which means I don’t make mistakes, and I can refer back to my notes at a later date.

**What do you dislike about Fathom?**

I don’t have any dislikes when using Fathom. It works the way I need it to, and it does what I expect for my use.

**What problems is Fathom solving and how is that benefiting you?**

Fathom helps solve the problem of inefficient and unreliable meeting documentation. In many meetings, people either spend time taking notes (and end up missing parts of the conversation) or rely on memory afterward, which can lead to missed details, unclear action items, and weak follow-ups.

Fathom addresses this by automatically recording, transcribing, and summarising meetings, while also highlighting key points and action items in real time.

For me, this is valuable because it lets me stay fully engaged in the conversation instead of multitasking with note-taking. It also ensures nothing important is missed, since everything is captured and searchable. On top of that, it saves time on post-meeting admin by providing instant summaries and clear action points, and it improves follow-ups and accountability by keeping accurate records of decisions.

Overall, it increases productivity, reduces manual work, and helps turn meetings into clear, actionable outcomes.

  ### 18. Highly Customizable Auto-Recording That Keeps Me Fully Present in Meetings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gen H. | Billing & Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Fathom?**

The level of customization makes this a perfect tool no matter my role or industry, and the auto-record feature means I never forget to record a meeting. I don’t have to take notes anymore; I can simply be present during the conversation. Best of all, I can highlight key moments, add items to my to-do list, and categorize specific parts of the discussion in whatever way works best for me.

**What do you dislike about Fathom?**

I’d really love it if this could integrate with my calendar, planner, or task list, so I can add items directly to my to-do list.

**What problems is Fathom solving and how is that benefiting you?**

Never forgetting to transcribe a meeting, never having to page through notebooks to track down notes from a specific meeting, and being able to simply stay present in the conversation—this has been a massive time-saver and stress reducer, and it genuinely makes me better at my job.

  ### 19. Best-in-Class AI Meeting Transcription with Effortless Zoom Recaps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raymond F. | Provider Success Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Fathom?**

Fathom turns what would otherwise be a slog of daily meetings into actionable, task-driven recaps. The AI transcription is the best I've seen to date, and not only catches the small details but ensures that everyone on the meeting has what they need to know. By integrating it into Zoom you don't even have to think about it - just add the notetaker to your call and get the recap delivered to your inbox. The desktop app is non-obtrusive and sits quietly in the corner of your screen with all functions accessible.

**What do you dislike about Fathom?**

Getting permissions setup across multiple accounts can be a bit of a chore, as well as occasional hiccups when attending meetings outside your professional network. Support is quick to respond with to questions asked though, so not a massive hit.

**What problems is Fathom solving and how is that benefiting you?**

Fathom allows me to be fully present in the moment with every meeting and call, without feeling like I need to be constantly taking notes or putting together after-action reports. It's the App with the performance of both a stenographer and a videographer.

  ### 20. Excellent, Non-Intrusive Meeting Notes with Timestamp Links and HubSpot Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** liam b. | Head of CX & People, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Fathom?**

I like that its quietly there when you need it to be but its not trying to be the main charachter. It's not invasive like some other ai meeting products i've tried in the past where they start meetings before you're ready or send out emails continually reminding people about the meeting. 
The quality of the meeting notes and follow up points are excellent. I can fully focus on my meeting and what I and the other patricipants are saying, and have full faith that i'll be able to refer to my fathom notes for any follow up points. I LOVE that the meeting notes are hyperlinked to the timestamps in the recording too. this is fantastic for reviewing complex points that have been discussed. I also like that it integrates with Hubspot so i can always see what the last meeting with a client was whether it was me or anyone else on my team that hosted it.

**What do you dislike about Fathom?**

The only downside is that fathom has to join as a participant in the meeting, and if multiple colleagues join who also use fathom we end up with multiple note takers on the call but this feels like a small trade-off for the benifits we get.

**What problems is Fathom solving and how is that benefiting you?**

I can fully focus on my meeting and give my clients my full attention rather than trying to jot down notes from our calls.

**Official Response from Alyssa Edelman:**

> We heard you - bot-free capture is now live! No extra participants, just great notes. Check out everything that's new here: https://www.fathom.ai/whats-new 🎉

  ### 21. Fathom Saves Time with Clear Summaries and Seamless HubSpot Sync

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thanish N. | Service Delivery Specialist - GEEKS, Information Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2026

**What do you like best about Fathom?**

Fathom really helps me stay on top of meetings without worrying about taking notes. It captures everything clearly and gives simple, useful summaries, which makes follow-ups much easier. I also use the HubSpot integration, and it’s very helpful since it keeps everything updated automatically in our CRM. The pricing is also very good for the value it provides. Overall, it saves time and makes my workflow much smoother.

**What do you dislike about Fathom?**

Honestly, nothing so far. It’s been working really well for my use case.

**What problems is Fathom solving and how is that benefiting you?**

Fathom solves the problem of missing details in meetings and spending time on manual note-taking. It automatically captures and summarizes everything, which helps me stay focused during calls. It makes follow-ups much easier, keeps things organized, and with the HubSpot integration, all updates go straight into the CRM. Overall, it saves time and improves how I manage tasks after meetings.

  ### 22. Fathom’s Structured Notes Keep Me Focused and Make Follow-Ups Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark P. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2026

**What do you like best about Fathom?**

Fathom’s note taking has been a huge help for me. It does an excellent job of capturing meetings clearly and organizing everything in a way that is easy to review afterward. The notes are structured really well, so I can quickly understand what was discussed, what feedback was shared, and what action items need attention.

One of the biggest upsides is that I do not have to spend meetings trying to take my own notes. Instead, I can stay fully focused on the conversation, listen more closely, and be more present in the meeting itself. That has made a real difference. Overall, it has saved me time, reduced stress, and made follow up much easier.

**What do you dislike about Fathom?**

Nothing that I can see yet...I dont have issues

**What problems is Fathom solving and how is that benefiting you?**

Fathom is solving a real problem for me because it is genuinely hard to take notes and stay fully focused on a meeting at the same time. As a small business owner, I wear a lot of hats, and I do not have the luxury of having someone else in the room capturing notes, tracking action items, and organizing follow up for me. Before using Fathom, part of my attention was always split between listening carefully and trying to document everything, which meant I was not always as present as I wanted to be. Fathom takes that pressure off. It allows me to stay engaged in the conversation, ask better questions, and actually listen, while still knowing I will have clear, organized notes afterward. That has been a huge benefit because it saves me time, reduces stress, and helps me leave meetings with a much stronger sense of clarity about what was said and what needs to happen next.

  ### 23. Fathom + HubSpot Recaps and Auto-Tasks Make Virtual Meetings Run Smoother

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle U. | Partner Success Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2026

**What do you like best about Fathom?**

I meet with a lot of people and talk about similar topics. I like the recap and we have Fathom integrated with HubSpot. It creates tasks for me based on the meeting notes. The live data that it shares regarding talking time is helpful to keep in mind. Fathom has made me a better vitual meeting organizer.

**What do you dislike about Fathom?**

Sometimes the tasks it creates in Hubspot need some tweaking but I would rather edit a task than worry it was missing something.

**What problems is Fathom solving and how is that benefiting you?**

It assures me that the data I collected is correct and the follow-up items that I promised, will be documented. A lot of my conversations are around numbers and with Fathom, I always get the right information to reference back to. I can also send the recording to my clients so they know exactly what was covered.

  ### 24. Three weeks in and I'm a fan - Recorded Calls, Instant Minutes, Seamless HubSpot Updates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randy F. | VP Strategic Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about Fathom?**

I like the fact that the video conference is recorded and the meeting minutes and actions are extracted all sent to me right after the call and then our HubSpot CRM is automatically updated also. First time I heard of Fathom was only a few weeks ago when a friend invited me in to help with some business development for his new venture but I would recommend it whole heartedly.

**What do you dislike about Fathom?**

So far, there is no downside after three weeks of use. The control pane that pops up as soon as Fathom starts addresses some of the pain points I have had with similar solutions.

**What problems is Fathom solving and how is that benefiting you?**

Auto minutes, actions, and auto CRM updates are my minimum expectations in the current age, and Fathom addresses them succinctly.

  ### 25. Fathom AI Notetaker: Accurate Bilingual Summaries That Turn Meetings into Action

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juan Carlos C. | Business Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Fathom?**

As a bilingual business consultant working closely with Latino entrepreneurs in Chicago, **Fathom AI Notetaker has become one of the most valuable tools in my daily workflow**. It feels less like a meeting recorder and more like having a smart executive assistant in every call.

First, the **automatic meeting summaries and action items are incredibly accurate**. Whether I’m meeting with small business owners, city partners, or corporate sponsors, Fathom captures the key decisions and next steps so I can stay fully engaged in the conversation instead of worrying about notes.

Another standout feature is how **easily I can share clips and summaries with partners and stakeholders**. After a meeting, I can quickly send the relevant insights to colleagues or business owners, saving time and ensuring everyone stays aligned.

For someone supporting a **Latin Chamber of Commerce in a fast-moving market like Chicago**, efficiency and clarity are everything. Fathom helps me manage multiple meetings, follow-ups, and partnerships without losing track of important details.

Simply put, **Fathom AI Notetaker turns meetings into organized, actionable outcomes**. If you work in consulting, economic development, or community business support—especially in a bilingual environment—this tool is a game changer. I can confidently give it a **10/10 recommendation**.

**What do you dislike about Fathom?**

It would be great if there were a special price for professionals working at nonprofits that support underprivileged communities.

**What problems is Fathom solving and how is that benefiting you?**

What really sets it apart for my work is how seamlessly it supports bilingual conversations. Many of my meetings switch between English and Spanish, and Fathom does an excellent job capturing the context of both. This is especially valuable when working with immigrant entrepreneurs who prefer to explain their ideas in Spanish while discussing strategy or partnerships in English.

**Official Response from Alyssa Edelman:**

> Thanks so much for your feedback, Juan Carlos! 

We love supporting the valuable work of nonprofits and have a special offer just for them - 10 free seats, no strings attached. You can find the link to apply by scrolling down on our Pricing page!

  ### 26. Used one time and was SOLD!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather L B. | Certified Enneagram & Life Coach and Signature System and Curriculum Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Fathom?**

I love that I can link it to my Asana and it creates tasks for me from the calls so I don't forget. I also love the highlight feature so I can choose what's important in the call and the ask Fathom feature when I'm looking the recording over and can find exact spots in the recordings quickly. The ability to copy the transcript makes taking it to my ai to use for other purposes is stellar and love the email feature that let's me email my clients easily with what I'm doing, what they're responsible to do and also give them access to the recording. My life is so much easier now!!

**What do you dislike about Fathom?**

It would be nice to be able to save just the audio as well.

**What problems is Fathom solving and how is that benefiting you?**

From the first call I realized I need to do whatever necessary to keep this software. My calls with clients require me to make notes, add tasks and listen intently to what my clients are sharing at the same time. Fathom freed me up so I can listen more deeply knowing the tasks and notes are taken care of and I can go back to the recording if needed. It's also helping my clients keep track of their tasks as well.

  ### 27. Fathom is practically perfect!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pauline M. | Executive Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Fathom?**

It makes our meetings look efficient and professional (which they generally aren’t, they are very unprofessional with a lot of gossip 🥴)
But Fathom puts all the major action points in and seems to just know what is the important items… I have never been so impressed by anything as I have with this!! And even the customer help people are awesome too!!

**What do you dislike about Fathom?**

Nothing!!! The only thing I would like is if the fathom invitee window was smaller, I love that it is very visible to all, but a bit smaller and the actual faces of the invitees could be larger!

**What problems is Fathom solving and how is that benefiting you?**

It has made it possible for all our staff to be present and listen to the meetings with no one having to take minutes! It is also so well documented afterwards that all our employees can use the action points to follow up their assignments but as it is so well presented it is an absolute joy to read!!

  ### 28. Fathom Makes My Meetings Effortless with Spot-On Answers and Actionable Summaries

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristen C. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about Fathom?**

I LOVE Fathom! When I ask it questions about my meetings, not only does it give me the correct answer, but it also shows me at what point in the meeting recording that subject was discussed.

I also love the to-do list or action steps it sends me via email after the meeting ends. The AI analysis or meeting summary is perfect too!

I'm always super impressed with Fathom, and now that I've started using it, I can't imagine having another meeting without it. It's definitely one of my favorite tools! 
Thanks Fathom!

**What do you dislike about Fathom?**

Nothing. It's great! I've never had any issues with it.

**What problems is Fathom solving and how is that benefiting you?**

Creates a usable "next actions" to-do list for each person. It's so helpful!

  ### 29. Fathom Sets the Standard for Accurate, Automated AI Note-Taking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alan H. | Director of Administration/Legal, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about Fathom?**

Fathom is, in my view, the best AI note-taker on the market. Our internal team reviews tools like this before we roll them out to staff, and we tested a few alternatives, including read.ai and otter.ai. None of them come close to Fathom. We’ve found Fathom to be consistently accurate with its note-taking, and we really appreciate how automated the process is—everyone receives the notes at the same time for review. I’d give Fathom 100/10 stars!

**What do you dislike about Fathom?**

I really like everything about Fathom. Its note-taking and assignment capabilities are excellent. If I had one nitpick, it would be that sometimes (though rarely) we’ll get a composite answer—like a total of various construction costs mentioned in the meeting—that needs to be reviewed.

**What problems is Fathom solving and how is that benefiting you?**

Fathom is wholly taking the place of meeting minutes that can be fallible and erroneous. Attention wanes, and so does memory. Fathom solves those problems better than anyone else on the market.

  ### 30. Keeps Me Focused in Interviews with Effortless Note-Taking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bridget G. | Data Science Talent Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Fathom?**

I love that it helps me take notes while I am doing interviews so that I can be fully focused on the candidate I am speaking with, rather than being distracted by trying to transcribe the call as it is going.

**What do you dislike about Fathom?**

I added the Chrome Extension because I thought that it would allow me to start the meeting or start the recording, but it only has the logout button. This feature would be very helpful as well. Thank you!

**What problems is Fathom solving and how is that benefiting you?**

I have been interviewing candidates for our newly opened recruiter role, and Fathom has allowed me to record the call, it provides valuable key takeaways as well as a nice summary. Additionally, it allows me to go back and listen or share it with members of my team.

  ### 31. Accurate Meeting Summaries with Seamless Agenda Sync

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guillermo M. | Senoir Business Development Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Fathom?**

It’s very accurate and helps me summarize long meetings without having to overthink whether Fathom is skipping anything important. It doesn’t. It also syncs with my agenda, so I don’t need to add it manually. I love it! I use it on Mac, there is an easy downloader so no problem there. Support reaches out to check if there is anything they can help you with. I use it almost everyday on al my meetings in Google Meet.

**What do you dislike about Fathom?**

For now no downsides. And if htere where I really would have told you!

**What problems is Fathom solving and how is that benefiting you?**

I can focus on my client and not being busy scribbling notes on a paper. Which later I need and lost it. Eerthing in my mail which I can categorize. So that is really handy. my clients get als a mail with the summary of our meeting. So they now what to do and they know what to expect from me. Very clear!

  ### 32. Unobtrusive Notetaker with Great Transcripts, Summaries, and Task Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phil S. | VP Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Fathom?**

Fathom feels pretty unobtrusive on calls. I let folks know that my notetaker is on and most are ok with it. The transcripts and summaries are great. It's even able to auto generate tasks for me. I love being able to share calls with my team, being able to copy the transcript and analyze with whatever AI tool I want, and the talk time / monologue meter on calls is awesome. Looking forward to playing more with Ask Fathom.

**What do you dislike about Fathom?**

I don't blindly trust the summaries. They're a starting point but I review actual numbers, etc. before using. The call library feels like it could be a bit more intuitive -- but this is me looking for things to put in the dislike box vs actually feeling dissatisfied.

**What problems is Fathom solving and how is that benefiting you?**

I run a sales team and it opens up a wealth of intel for me. I can search transcripts and get that real time view of whether I'm droning on on calls :)

  ### 33. Revolutionized Our Meeting Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Diliana B. | Head of Culture & Partnerships, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about Fathom?**

I use Fathom for meeting recordings and transcriptions and getting meeting summaries. The transcription quality is really great compared to other tools - e.g. Fireflies or Woodpecker. It accurately gets the names and terms right during an English transcription. Fathom integrates seamlessly with Google Meet, which is fantastic as I can add the notetaker with just a click of a button. Having meeting transcripts and summaries has significantly helped both with the services we offer to our clients and internally for task tracking. The setup was easy, and we use it every day with a team of 30 people. There's really no better tool right now, and I'm likely to rate it a 9 or 10 out of 10.

**What do you dislike about Fathom?**

I wish for the option to be able to create playlists of my own but also of recordings I have access to, i.e. shared with me by my colleagues. And having the option to share the playlist via link. For example, being able to collect videos for onboarding purposes in one playlist that is shareable.

**What problems is Fathom solving and how is that benefiting you?**

Fathom helps us capture meeting notes instantly, remember less during meetings, and organizes action items. It lets us revisit meetings, offers great transcription quality, and integrates well with Google Meet, enhancing our client services and internal follow-ups.

  ### 34. Automates Tasks, Enhances Meeting Engagement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Betty H. | Fractional Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about Fathom?**

I use Fathom for note-taking for my clients, and it really helps with tasks because I have it automated to go into my task manager. This way, my tasks come straight from Fathom and into my task manager, so they're all ready to go. Fathom is great for communication and being present in meetings. It allows me to focus on my client, make eye contact, and be present without worrying about taking notes. I love that I get the highlights and summaries from meetings, and I have the recordings, so if I miss something, I can go back and find it. My clients and I really appreciate the meeting summaries from Fathom.

**What do you dislike about Fathom?**

It's sometimes difficult when you go to the Fathom site to change settings. So that needs to be better and more intuitive. It's also difficult to change your plans within Fathom. Very difficult. So that needs to be better and more intuitive as well. More user-friendly. It also needs to be easier to get in touch with Fathom support.

**What problems is Fathom solving and how is that benefiting you?**

I use Fathom for note-taking and task management from client meetings. It solves communication issues by allowing me to focus on the meeting instead of taking notes. The summaries from meetings are helpful, making tasks ready immediately after meetings. Everything that I stated above in "What do you like best about Fathom?"

  ### 35. Instant Meeting Notes, Flawless Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suraj J. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2025

**What do you like best about Fathom?**

I love how Fathom sends all the data back to us so quickly. As soon as the meeting finishes, I have the notes, the recording, and the action items in my mailbox within a few minutes. The initial setup was super easy too, with hardly any effort required. It's just a matter of initial integrations which happen with a few clicks. We switched from Zoom and Otter, and with Fathom, we found what we were looking for.

**What do you dislike about Fathom?**

nothing - it works great

**What problems is Fathom solving and how is that benefiting you?**

Fathom instantly provides meeting notes, clear action items, and meeting recordings with transcriptions. The speed at which it delivers this data, right after a meeting, is impressive—everything arrives in my mailbox within seconds or minutes after meeting

  ### 36. Easy Zoom App for Recording and Transcribing Qualitative Interviews

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2026

**What do you like best about Fathom?**

I love that it is an easy App to use within a direct integration to Zoom.  I have used it to record and transcribe consumer interviews for my qualitative research projects.  In addition to using Fathom to provide transcripts, I also use Fathom to create video clips to use in reports.  It is nice to be able to log-in to Fathom directly and see all of my past videos in one place.  Recently a client asked me about an interview from 18 months ago.  I was able to log-in, view the AI summary, access the video, and see the list of attendees.  No onboarding was needed, because it is so easy to use.  I haven't had to use support.  The software always worked when I needed it and the speed was fine.

**What do you dislike about Fathom?**

Some of the transcription isn't great.  It misinterprets some of the words that are said, but it is better than other transcription tools that I have used. You get 5 more advanced AI transcriptions a month, and then unlimited "basic" transcriptions a month.  If I were using Fathom all the time, I would pay for the premium service.  Right now, because I don't need any additional support, I haven't paid for the premium service.

**What problems is Fathom solving and how is that benefiting you?**

Fathom provides me with transcription and key summary of the discussion for my qualitative interviews.  I am also able to find the section of the video of interest to my clients and make a video clip.  It is also nice to have one place to store all of my videos.  I was recently asked to go in to an interview from 18 months ago to find a specific piece of information, and I was able to do that quickly.

  ### 37. Superior-Quality Notes That Are Ready to Share Instantly

**Rating:** 5.0/5.0 stars

**Reviewed by:** jeff p. | Business Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Fathom?**

What stands out most is the superior quality of the notes, even when the discussion covers complex or abstract topics. From the very first use, my notes were ready immediately and easy to send to my client.

**What do you dislike about Fathom?**

I honestly can’t think of any real downside. I’m not especially tech-savvy, but I was still able to integrate it with Zoom and get everything up and running without much difficulty.

**What problems is Fathom solving and how is that benefiting you?**

I’m able to recapture about three hours each day that I would otherwise spend typing up call notes and sending them to my client. That gives me three additional hours of profitable time every single workday. HUGE!

  ### 38. Hands-Free Call Recording with Accurate Transcripts and Effortless Sharing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about Fathom?**

What I like best about Fathom is that the bot joins the call on its own and operates fully independently from my device. The recording and transcription run on Fathom's side, so I don't need to worry about my connection, my battery or whether my laptop stays awake. Even when I have a poor internet connection or have to drop off briefly, the call is still being captured end-to-end.

The transcription itself is also very accurate, with clear speaker identification, so it's easy to follow who said what when reviewing the call afterwards.

Lastly, the sharing experience is great. I can send a link to colleagues or clients without having to download or attach anything, which makes it very smooth to circulate notes or specific moments of a call.

**What do you dislike about Fathom?**

I can’t see who has spoken in the transcript, which makes it hard to follow the conversation.

**What problems is Fathom solving and how is that benefiting you?**

It includes transcripts, videos, and recordings.

  ### 39. Simple UI, Great Integrations, and Excellent AI Transcripts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akshat K. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Fathom?**

Honestly? Simple UI/UX, Easy to use, integrations are handy dandy, the performance is great because its so simple to use, price is decent considering they have cloud storage for the videos, and the onboarding experience was honestly not even needed because of how easy it was to use. AI transcript features are GREAT. My team speaks in hindi/english dynamically and it seems to either filter out the hindi if the AI is not confident or convert it to english and turn it into a transcript. Great work Fathom team!

**What do you dislike about Fathom?**

Not much to be honest. Color scheme, if that.

**What problems is Fathom solving and how is that benefiting you?**

Cloud storage for meetings (OBS + AI Transcripts), the email feature is great too where you can email people right after the call.

  ### 40. Effortless Meeting Transcriptions with Seamless Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shahbaz A. | Head of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2026

**What do you like best about Fathom?**

I like that Fathom is easy to use and integrates seamlessly with meeting platforms like Zoom and Google Meet. It's really helpful that an automatic notetaker joins and starts recording without needing many steps beforehand, even if I'm running late. I appreciate that it transcribes meetings well by filtering out filler words and unnecessary pauses, giving me a clear context. The initial setup was a breeze, taking about five minutes, and once integrated with my calendar and email, it's pretty much automated. Plus, it's cost-effective compared to competitors while providing similar functionality.

**What do you dislike about Fathom?**

It would be ideal if the other participants in the meeting do not know that i am using a note taking tool. If that anonymity can ve maintained, will be good.

**What problems is Fathom solving and how is that benefiting you?**

Fathom records and transcribes meetings automatically, making it easy to recall discussions without rewatching. This speeds up decision-making. Seamless integration with Zoom and Google Meet ensures no steps are missed, even if I'm late, and eliminates filler words, delivering a clear meeting context.

  ### 41. Fathom Lets Me Stay Present in Meetings with Instant Summaries and Action Items

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Fathom?**

As a PM, my favorite thing about Fathom is pretty simple: I can actually be present in meetings.

There’s no frantic note-taking, no missed action items, and no post-call scramble to piece everything together. It takes care of the documentation so I can stay focused on the conversation. The summaries hit my inbox as soon as the call ends, and the action items are already pulled out and easy to follow.

If you’re managing multiple workstreams and stakeholders, that’s genuinely a big deal.

**What do you dislike about Fathom?**

The bot joining as a visible participant is a bit awkward - especially on client calls. There's something about "Fathom Notetaker" sitting in the attendee list that changes the energy in the room, even slightly.

**What problems is Fathom solving and how is that benefiting you?**

The core problem it solves is cognitive load in meetings.
As a PM, you're supposed to be listening, facilitating, and reading the room - not hunched over a keyboard trying to capture everything. Before Fathom, I was doing both, and doing neither well.

  ### 42. Revolutionized Our Meeting Efficiency

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eveliina H. | Customer Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Fathom?**

I really like how Fathom automatically records, transcribes, and summarizes our calls. It allows our team to be fully present and engaged during meetings instead of taking manual notes. The integration with Asana, where it pushes action items and meeting highlights directly into tasks, makes it shine. This seamless pipeline has made our client management and internal communication incredibly efficient and reliable. We always know what was discussed and who is responsible for the next steps. The way Fathom modernizes our workflows, especially when paired with Asana, is its biggest advantage.

**What do you dislike about Fathom?**

There is very little to complain about. If I had to name one thing, it’s simply the initial adjustment period. It takes a little bit of time and habit-building for the whole team to get used to having an AI bot in every meeting and to learn how to properly utilize the highlight features to get the best possible summaries out of the AI. The language support.

**What problems is Fathom solving and how is that benefiting you?**

Fathom automates recording, transcribing, and summarizing calls, allowing our team to stay engaged during meetings instead of taking notes. Its integration with Asana boosts reliability in client management and internal communication, making workflows modern and efficient.

  ### 43. Efficient Note-Taking with Quick Summary Needs Tweaking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zackary B. | Director, Strategic IT Solutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Fathom?**

I like that Fathom allows me to focus on the conversation without worrying about taking notes. It gives me a summary of any action items after the meeting, making follow-up emails simple and streamlined. The ability to rapidly produce a summary and transcript is great for when I have only a few minutes between calls. I can quickly get a list of action items and send them out before my next meeting starts. It's also very helpful for reviewing what was said in meetings a week or two later, so there are no discrepancies about assigned tasks. Additionally, I appreciate that Fathom records the entire meeting, including a video that I can review later, and the initial setup took only two minutes.

**What do you dislike about Fathom?**

The meeting summaries are often too long, and it tends to leave out key action items that were discussed during the meeting. I usually take the transcript and ask ChatGPT or Claude to create a more concise summary and list of discussed action items.

**What problems is Fathom solving and how is that benefiting you?**

I use Fathom to focus on conversations, not worry about notes. It easily summarizes meetings, lists action items, and helps me send follow-ups quickly. I can review calls for clarity, preventing task disputes.

  ### 44. Effortlessly Captures Meeting Insights, Needs Enhanced Non-English Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lucas V. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Fathom?**

I love using Fathom because the AI summaries are surprisingly accurate and concise. The free tier is generous, making it really easy for us to adopt. The Zoom/Meet/Teams integrations work seamlessly, so the bot just shows up automatically, removing any friction. Sharing clips and highlights via a simple link is super practical for keeping everyone in the loop. The speaker identification works well, attributing notes accurately to who said what. I also appreciate how Fathom automatically records, transcribes, and summarizes our meetings, allowing us to share in Slack and Notion. It's especially useful for important calls where capturing decisions is crucial. The integration with Slack and the ability to link with Notion for project follow-ups is fantastic. Fathom removes the burden of taking notes manually during meetings, letting us focus on the conversation, and automatically extracts action items to ensure nothing is missed. Sharing key moments via timestamped clips is great for giving context without needing to watch a full recording, and it really shortens the loop between a meeting and follow-up actions. The setup was trivial, with less than 5 minutes needed per user and no IT involvement. It’s also awesome that once connected, the bot joins meetings automatically and records are prepared within minutes, which is a big win for sales calls.

**What do you dislike about Fathom?**

Transcription quality drops with strong accents or noisy audio. Spanish (and other non-English) summaries are still less accurate than the English ones. The team workspace features feel less mature than what specialized competitors like Gong offer for sales coaching. And in some calls the bot showing up automatically can feel intrusive, an option to ask for explicit consent at the start of each call would be welcome.

**What problems is Fathom solving and how is that benefiting you?**

Fathom automatically records, transcribes, and summarizes meetings, allowing us to focus on conversations without manual note-taking. It extracts action items and lets us share key moments via clips, improving follow-up efficiency and keeping everyone informed.

  ### 45. Fantastic AI Meeting Summaries, Transcripts, and Post-Call Q&A

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Fathom?**

It’s very unintrusive when it joins my meetings, and the automated AI summaries are fantastic. I also love that there’s a button to easily copy everything into a Google Docs format. The recording quality—especially the transcript—is excellent, and I’m particularly impressed with how it automatically identifies who each speaker is.

My absolute favourite feature (actually, there are two) is the ability to ask Fathom questions after a meeting. Once the meeting is over, you can ask Fathom about what was discussed, and the AI reviews the transcript and answers your questions. That’s incredibly helpful from a sales perspective when you need extra detail to understand what the customer is feeling, and it’s good at identifying pain points.

I also like that it has one-click buttons to generate summaries for different use cases, such as a project review meeting or a discovery call.

**What do you dislike about Fathom?**

There are a couple of downsides. In particular, when I’m using Fathom on the web, there’s a bug that seems to have been around forever: if you watch a video in full screen (or even half full screen), the button to switch it back disappears, so it’s hard to change the view again. More generally, the video player itself feels low quality and slow. When I jump backward and forward, it gets a bit glitchy. Overall, I think the video player functionality needs to be improved significantly.

**What problems is Fathom solving and how is that benefiting you?**

Fathom saves us so much time. I’m the sales manager, and during sales calls I don’t feel like I need to actively take notes. Instead, I can engage directly with the customer, knowing Fathom will have a recording of exactly what was discussed. After the call, I can ask Fathom to generate specific notes or pull out the next steps, and it makes follow-up much easier. For me as a salesperson, and for our sales team overall, it really helps us stay in the moment and focused on the core conversation while saving a lot of administration time.

  ### 46. Excellent Meeting Summaries That Keep Me Focused

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aviv N. | GRC Enterprise Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Fathom?**

What I like most is how accurately it recognizes and transcribes Hebrew far better than other solutions I’ve tried in the past. The summaries are clear and concise, capturing the key points and action items exceptionally well. It allows me to stay fully focused during meetings instead of scrambling to write everything down in a notes app or a physical notebook while trying to listen and actively participate in the conversation at the same time.

**What do you dislike about Fathom?**

I don’t like that Fathom shows up as a participant in the meeting. If it could work without joining the meeting as another participant, it would be even better.

**What problems is Fathom solving and how is that benefiting you?**

It helps me by summarizing the essential context of the meeting. In addition, even if something important is missing from the summary, I still have the recording and transcription, so I can rewatch it, search for specific words, and ask the AI feature specific questions about the content.

  ### 47. Effortless Meeting Recorder with Seamless Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah P. | Adminstrative Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Fathom?**

I like how Fathom automatically enters all our meetings when I set up the extension. It can join Google Meet and Zoom meetings automatically, based on my settings, even if I'm not hosting the meeting. It takes notes and, with the free version, breaks them down into summaries and action points, which is great. This allows us to focus on the meeting instead of worrying about note-taking. The initial setup was very easy, just download an extension, set it, and forget it, which is really great. I've been very satisfied with Fathom.

**What do you dislike about Fathom?**

It will include chit-chatting in the note summary. It can't always recognize that was just us chatting and not actually about meeting.

**What problems is Fathom solving and how is that benefiting you?**

I use Fathom to record meetings and take notes. It automatically joins allowed meetings on platforms like Google Meet and Zoom, summarizing and creating action points. This lets us focus on the meeting rather than note-taking.

  ### 48. Excellent tool for productivity, interview experience for candidates & more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle L. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2023

**What do you like best about Fathom?**

I find myself asking more questions in conversation than when handling the same process manually. Having access to a general summary, Question & Answers, and the full transcript is handy when using Copilot to compare a candidate's resume, their interview responses, and the employer's job description. The final result is a candidate summary that clearly explains why the individual is a good fit for the position they are being recommended for. I use Fathom daily.

**What do you dislike about Fathom?**

Fathom offers integration with Zoom, Teams, and several other platforms. I initially began using it with Zoom, then switched to Teams, but eventually returned to Zoom because I encountered too many technical issues on Teams.

**What problems is Fathom solving and how is that benefiting you?**

Fathom enables us to cover more topics simultaneously when interviewing candidates. Knowing that Fathom captures everything allows me to focus on candidates' responses.

  ### 49. Seamless Auto-Summaries with Action Items—and Handy Playback Links

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashanti G. | Support Coach (Dating/Relationship), Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Fathom?**

How I literally do not need to take notes and how the app seamlessly summarizes all the important points discussed. It does a way better job than Gemini notes and comes complete with action items, key takeaways, topics discussed, etc. without having to "clean up" the notes which is still required with Gemini notes.

**What do you dislike about Fathom?**

There is nothing I dislike about it. Today I just discovered that beside each note point it takes, you have the option to click "play" and I presume this will take you to the exact point in the video where the information about the note was mentioned. This is super useful because it means you don't have to watch the entire video and try to guess where that specific point was mentioned.

**What problems is Fathom solving and how is that benefiting you?**

It's solving the problem of having to take notes during calls, which distract from being fully present during a call. It makes me more productive and saves time as the notes are concise and do not need to be edited. They provide an accurate snapshot of exactly what was discussed in the video in a bullet, summary format.

  ### 50. Accurate Meeting Summaries and Effortless Action Items—A Quiet Time-Saver

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about Fathom?**

One of the best tools I’ve adopted in the last couple of years. The meeting summaries are genuinely accurate, the action-item capture saves real time, and it runs quietly in the background without adding friction to calls. It’s also easy to share with coworkers. I’m on the free model, and from what I can tell, it doesn’t have storage limits.

**What do you dislike about Fathom?**

Occasionally, the transcription quality dips on calls with heavy accents or poor audio, but that’s a minor gripe.

What I don’t like is that it shows up as an extra person in the meeting. We have a lot of coworkers who use it, so we end up with lots and lots of extra notetakers just sitting on the call.

It also sometimes has a pretty big delay between inviting it and it actually joining.

**What problems is Fathom solving and how is that benefiting you?**

Solves auditing 
I like that I can watch the videos back unlike a tool like granola because our meetings often involve screen sharing and demos 

Allows me to go back and review meetings


## Fathom Discussions
  - [How do I show it is recording during live Zooms?](https://www.g2.com/discussions/how-do-i-show-it-is-recording-during-live-zooms) - 9 comments, 1 upvote

- [View Fathom pricing details and edition comparison](https://www.g2.com/products/fathom-video/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+18%3A32%3A01+-0500&secure%5Bsession_id%5D=1a6b5559-aa85-4e6e-8f5d-c45d437e016a&secure%5Btoken%5D=3324c93ce8ada7c0bd98dfbac79cc811b1edcd969ccecab26ed21783dc8e00fc&format=llm_user)
## Fathom Integrations
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Brave](https://www.g2.com/products/brave/reviews)
  - [Calendar](https://www.g2.com/products/calendar/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Calendly for G Suite](https://www.g2.com/products/calendly-for-g-suite/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews)
  - [Chrome OS](https://www.g2.com/products/chrome-os/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Close](https://www.g2.com/products/close/reviews)
  - [CRM Assistant for Gmail™](https://www.g2.com/products/crm-assistant-for-gmail/reviews)
  - [Easebot AI Booking Bot for GoHighLevel](https://www.g2.com/products/easebot-ai-booking-bot-for-gohighlevel/reviews)
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Grain](https://www.g2.com/products/grain/reviews)
  - [HighLevel](https://www.g2.com/products/highlevel/reviews)
  - [HubSpot Commerce Hub](https://www.g2.com/products/hubspot-commerce-hub/reviews)
  - [HubSpot CRM Integration for Jira](https://www.g2.com/products/hubspot-crm-integration-for-jira/reviews)
  - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [JobAdder](https://www.g2.com/products/jobadder/reviews)
  - [Manus AI agent](https://www.g2.com/products/manus-ai-agent/reviews)
  - [Maven Integration Platform](https://www.g2.com/products/maven-integration-platform/reviews)
  - [Meeting.ai](https://www.g2.com/products/meeting-ai/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft OneNote](https://www.g2.com/products/microsoft-onenote/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Microsoft Teams Webinars](https://www.g2.com/products/microsoft-teams-webinars/reviews)
  - [Miro](https://www.g2.com/products/miro/reviews)
  - [monday Work Management](https://www.g2.com/products/monday-com/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [NetSuite](https://www.g2.com/products/netsuite/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Omni Analytics](https://www.g2.com/products/omni-analytics-inc-omni-analytics/reviews)
  - [Perplexity](https://www.g2.com/products/perplexity/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [TeamBoard for Monday.com](https://www.g2.com/products/teamboard-for-monday-com/reviews)
  - [Teamleader](https://www.g2.com/products/teamleader/reviews)
  - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zappr.AI](https://www.g2.com/products/zappr-ai/reviews)
  - [Zoom AI Companion](https://www.g2.com/products/zoom-ai-companion/reviews)
  - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews)
  - [Zoom Rooms](https://www.g2.com/products/zoom-rooms/reviews)
  - [Zoom Virtual Agent](https://www.g2.com/products/zoom-virtual-agent/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Fathom Features
**Call Analytics**
- Call Recording
- Machine Learning
- Call Analysis

**Customization**
- Annotations

**Voice**
- Dictation
- Accuracy

**Agentic AI - Sales Coaching**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Agentic AI - Note-Taking Software**
- Autonomous Task Execution

**Action Item Detection - AI Note-taking Software**
- Action Item extraction
- Summary Generation

**Training**
- Video Record

**Organization**
- Data Entry
- Integrations / APIs

**Artificial Intelligence - Conversation Intelligence**
- Speech-to-Text
- Sentiment Analysis

**Organization**
- Playlists
- Deep Search
- Permissions

**Transcription**
- Speaker Identification
- Timecode Management

**Meeting Automation - AI Meeting Assistants**
- Automated Note-Taking
- Voice Recognition
- Action Item Tracking

**Automatic Transcription - AI Note-taking Software**
- Speech-to-text Transcription

**Feedback**
- Review

**Performance Analysis**
- Coaching 

**Editing**
- Collaboration

**Agentic AI - Video CMS**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Generative AI**
- AI Text Summarization

**Meeting Insights - AI Meeting Assistants**
- Smart Summaries

**Collaboration & Sharing - AI Note-taking Software**
- Team-based Access

**Integration**
- Data Security
- Integrates With Existing Applications

**Generative AI**
- AI Text Summarization

**Agentic AI - Conversation Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Language & Accent Support - AI Note-taking Software**
- Multi-Language and Accent Support

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Transcription**
- Autonomous Task Execution
- Cross-system Integration
- Decision Making

**Agentic AI - AI Meeting Assistants**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

**Multi-Platform Integration - AI Note-taking Software**
- Integrations

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Privacy & Security Controls - AI Note-taking Software**
- Access Control

**Meeting Capture & Retention - AI Meeting Assistants**
- Bot Presence
- Meeting Moments Management
- Audio or Video Recording

**Searchable Note Archives - AI Note-taking Software**
- Semantic Search

**Speaker Identification - AI Note-taking Software**
- Speaker Recognition

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