FacilityOS

By FacilityOS

4.7 out of 5 stars

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FacilityOS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

FacilityOS Integrations

(3)
Verified by FacilityOS

FacilityOS Media

FacilityOS Demo - FacilityOS - A  Modular Facility, Asset and Visitor Management Platform to Help Optimize Safety, Security and Compliance Protocols
FacilityOS™ is a facility management platform used by security professionals, EHS managers, facility managers, compliance teams, and operational leadership to drive safety, security and compliance across complex facilities around the world. FacilityOS powers complex enterprises – such as manufact...
FacilityOS Demo - VisitorOS - Keep track of On-Site Visitors
Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and your company in compliance has never been easier. In today’s complex world, entry point processe...
FacilityOS Demo - EmergencyOS - Digitize All Stages of Emergency Management
Designed to automate and improve emergency evacuation processes, EmergencyOS provides digital oversight at each stage of an organization’s emergency response – from alerts and evacuation management through to coordinating the return-to-work and post evacuation reporting and analytics. Reduce ...
FacilityOS Demo - ContractorOS -  Centralize and Automate Contractor Compliance
ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. ContractorOS simplifies compliance manageme...
FacilityOS Demo - LogisticsOS - Track Packages Across the Entire Chain of Custody
LogisticsOS is a robust logistics management solution built to optimize chain of custody processes. Its user-friendly design, comprehensive tracking features, and clear audit trails help eliminate lost items while improving efficiency and accountability across your entire organization.
FacilityOS Demo - SecurityOS - Extend the Benefits of Access Control to Visitors 
Extend the benefits of Access Control to visitors, contractors and other temporary guests. With SecurityOS, you can issue, track and manage temporary physical access for facility visitors. Streamline and automate permission provisioning while increasing security and visibility.
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FacilityOS Reviews (257)

Reviews

FacilityOS Reviews (257)

4.7
257 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and customer support provided by the software, highlighting its ability to streamline visitor management and enhance security. The intuitive interface allows for quick visitor check-ins and real-time notifications, making it a reliable choice for businesses. A common limitation noted is the small sign-out button, which can be difficult for guests to locate.

Pros & Cons

Generated from real user reviews
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SH
Mid-Market (51-1000 emp.)
"Great product with super helpful/knowledgeable sales and tech team!"
What do you like best about FacilityOS?

The customizable features are great and the sales and tech teams are very responsive. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

The capability for visitors to choose more than one host would be helpful. Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

Thank you for taking the time to write a review and for sharing your experience with us.

Candice S.
CS
Human Resources Generalist
Mid-Market (51-1000 emp.)
"Love iLobby!"
What do you like best about FacilityOS?

Customization and help from the technical support and set up team. I LOVE working with Jessica. All questions are answered quickly.

Specific things about the system that I love are-

Badge printing

Customization of visitor agreements

Policy requirements Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

I am excited for the conditional questions, we had to delete a question we wanted asked because of this not being an option for visitors. Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

Thank you for your kind words! We're thrilled to hear about your experience working with Jessica (we agree, she's great). We also appreciate your feedback on the conditional questions. I have shared this with the product team.

ML
Enterprise (> 1000 emp.)
"Niche solution that executes very well"
What do you like best about FacilityOS?

It's a SaaS solution, so no delays to provision Infrastructure components.

It comes with its own devices (iPad and printer) and the iPad is already secured (no need to purchase additional equipment).

No heavy investments up-front, just low monthly fees. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Our iLobby environment is not yet integrated with our LDAP, so manual accounts sync-ups are required. Review collected by and hosted on G2.com.

Response from Zachary Guitor of FacilityOS

We're thrilled to hear that iLobby has provided a solution for your visitor management needs. We understand the importance of integration with LDAP and have shared this feedback with our Product Team.

Matthew S.
MS
Mid-Market (51-1000 emp.)
"Vice President"
What do you like best about FacilityOS?

I have been very pleased with the ease of use with iLobby and the dashboard is very easy to navigate. I appretiate how simple it is for our guests to check in and it give a great impression about the facility. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

There arent any dislikes at this point. The system does a very good kob for our facility. Review collected by and hosted on G2.com.

Response from Zachary Guitor of FacilityOS

We're thrilled to hear that you find iLobby easy to use and that it creates a positive impression for your facility. Thank you for sharing your experience!

KM
Mid-Market (51-1000 emp.)
"Orange Lake Resort"
What do you like best about FacilityOS?

When evaluating a product for use there are several important factors to assess. One is the product itself and the other is the team behind the product. In this case while the product was not exactly what was needed the team was who we invested in. Thus answering the question the team led by Zach Schendel was what we liked best. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

The usage for us was an exterior atmosphere this is not a fault of I lobby as this product is used mostly in interior enviornments. Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

Thank you for the kind words and for sharing your experience. I've also shared your review with Zach.

Verified User in Logistics and Supply Chain
EL
Enterprise (> 1000 emp.)
"iLobby for modern look and added security"
What do you like best about FacilityOS?

The look is much cleaner than a Binder with crumpled paper.

Ease of use and customizing for building needs

Cloud based accsess for multi site support

Ease of deployment once connected at new location push the profile needed for that specific site

Print solution for quick identification for visitors at facilities Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

could be our set up and how we decided to use it, but would like the ability to use the APP or website to presign in associates for training and speed up reception. Presign in users find their name but are still required to fill in all of their information just a if they sign in. Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

Thank you for taking the time to post a review. We encourage you to reach out to us at support@ilobby.com and we'd be happy to explore the pre-registration setup with you.

Lance S.
LS
Director of Information Technology
Enterprise (> 1000 emp.)
"Lance Review"
What do you like best about FacilityOS?

Its ease of use and user friendly UI. Overall when a visotor arrives, the process is seemless and they requrie little to no instruction to get signed in. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

The app freezes from time to time and the bluetooth printer requires some work to keep it connected after power outages, etc. Review collected by and hosted on G2.com.

Response from Zachary Guitor of FacilityOS

We're glad to hear that you find iLobby easy to use and with a user-friendly UI. We apologize for any inconvenience caused by the app freezing and the Bluetooth printer connectivity issues. Please reach out to us at support@ilobby.com and we would be happy to help!

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"The setup and streamline of iLobby was great and easy for the end user/"
What do you like best about FacilityOS?

Instant notification when visitors arrive. It was also easy to setup and get the system up and going. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Nothing at this point. Everthing about it has been easy. Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

Thank you for sharing your positive experience with the system!

Verified User in Chemicals
AC
Mid-Market (51-1000 emp.)
"Visitor Management made easy"
What do you like best about FacilityOS?

We use iLobby to manage a large number of visitors, contractors, and truck drivers that enter our facility every day. We have integrated their EmergencyOS notification system too which helps us to feel confident that we can contact everyone on site in the event of an emergency, large or small, which is extremely important on a chemical manufacturing facility.

iLobby was easy to set up, is simple to manage. Our security staff uses the software all day, every day. Their customer support team has helped us every step of the process. They have even added a number of customizations to the visitor sign in process which we integrate with other systems.

iLobby has been a tremendous help and support for our company. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

We frequently need to run reports on individuals and companies that visit our site. The data exports are not very pretty, but do contain a lot of good information. I would like to see additional reporting and filtering on visitor records added to the program in the future. Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

Thank you for sharing your positive experience with iLobby! We're glad to hear that our software has been a tremendous help and support for your company in managing visitors and for giving you confidence in the event of an emergency. We greatly appreciate your feedback about the data exports and reporting, and we'll certainly take that into consideration for future updates.

SH
Mid-Market (51-1000 emp.)
"Great for our manufacturing plant!"
What do you like best about FacilityOS?

My plant has been using ilobby for about a year.Ilobby has been great for our company. It is very easy to use, the company sets up everything so it is ready to go when it arrives at your business! The customer service has been top notch. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

there is nothing I have found right now that I do not like. Review collected by and hosted on G2.com.

Response from Zachary Guitor of FacilityOS

Thank you for sharing your positive experience with iLobby! We're glad to hear that the electronic system has been beneficial for your plant's visitor management.

Questions about FacilityOS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

KR
Krrish Reddi
Last activity about 4 years ago

How can we remotely connect and manage the Kiosks/Devices

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Average Discount

8%

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FacilityOS Features
Maintenance Planning
Facility Inventory Management
Space Planning
Visitor Check-In
Mail Management
Automation
Analytics
Visitor Logs
Notifications
Hardware
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FacilityOS