FacilityOS

By FacilityOS

4.7 out of 5 stars

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FacilityOS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

FacilityOS Integrations

(3)
Verified by FacilityOS

FacilityOS Media

FacilityOS Demo - FacilityOS - A  Modular Facility, Asset and Visitor Management Platform to Help Optimize Safety, Security and Compliance Protocols
FacilityOS™ is a facility management platform used by security professionals, EHS managers, facility managers, compliance teams, and operational leadership to drive safety, security and compliance across complex facilities around the world. FacilityOS powers complex enterprises – such as manufact...
FacilityOS Demo - VisitorOS - Keep track of On-Site Visitors
Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and your company in compliance has never been easier. In today’s complex world, entry point processe...
FacilityOS Demo - EmergencyOS - Digitize All Stages of Emergency Management
Designed to automate and improve emergency evacuation processes, EmergencyOS provides digital oversight at each stage of an organization’s emergency response – from alerts and evacuation management through to coordinating the return-to-work and post evacuation reporting and analytics. Reduce ...
FacilityOS Demo - ContractorOS -  Centralize and Automate Contractor Compliance
ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. ContractorOS simplifies compliance manageme...
FacilityOS Demo - LogisticsOS - Track Packages Across the Entire Chain of Custody
LogisticsOS is a robust logistics management solution built to optimize chain of custody processes. Its user-friendly design, comprehensive tracking features, and clear audit trails help eliminate lost items while improving efficiency and accountability across your entire organization.
FacilityOS Demo - SecurityOS - Extend the Benefits of Access Control to Visitors 
Extend the benefits of Access Control to visitors, contractors and other temporary guests. With SecurityOS, you can issue, track and manage temporary physical access for facility visitors. Streamline and automate permission provisioning while increasing security and visibility.
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FacilityOS Reviews (257)

Reviews

FacilityOS Reviews (257)

4.7
257 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and customer support provided by the software, highlighting its ability to streamline visitor management and enhance security. The intuitive interface allows for quick visitor check-ins and real-time notifications, making it a reliable choice for businesses. A common limitation noted is the small sign-out button, which can be difficult for guests to locate.

Pros & Cons

Generated from real user reviews
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Verified User in Warehousing
AW
Mid-Market (51-1000 emp.)
"Outstanding. System works as advertised, refreshing to not have buyers remorse."
What do you like best about FacilityOS?

Simplicity in End User experience.

Customer support has been excellent. Always available to answer questions and assist the configuration and questions. Really made a huge difference in making the Implementation a success pre and post. I cant say enough, really. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

We use it on an iPad, some times the printer disconnects and we have reconnect it. This has nothing to do with the application, just the connection with the recommended printer and device relationship. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for the thoughtful feedback. We're happy to hear that the system has delivered on expectations and that the end-user experience has been positive. It’s especially great to hear our support team made a difference throughout implementation and beyond. We appreciate you sharing your experience and are glad FacilityOS is supporting your visitor management needs.

TM
Office Lead
Mid-Market (51-1000 emp.)
"Great experience with little to NO issue!"
What do you like best about FacilityOS?

Ilobby is easy to use and low maintence. It has automated log outs and keeps track of all visitors with an easy to use record. When i have had questions regarding Ilobby the team is Quick to responed and jump on getting the issue resolved. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

The only complaint i have had is the amount of time it takes to load employees vendors are here to meet with. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for sharing your positive experience with iLobby! We're glad to hear that you find it easy to use and low maintenance, and that our team has been responsive to your questions and concerns.

TP
Director of Global Information Security
Enterprise (> 1000 emp.)
"ILobby review"
What do you like best about FacilityOS?

Ilobby was easy to deploy and simplifies the reception problem in a big facility such as ours. Timely notification of visitors and the paper badge for visitors is great. Having the system cover rules about our facility is another key feature... exit doors what to do in case of emergency... what you can and can't do on our shop floor is a time saving feature. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

No real dislikes of Ilobby system. I don't have anything negative to say. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for the positive feedback! We’re happy to hear that iLobby has simplified visitor management in your facility and provided a smooth way to communicate important rules to visitors. We’re glad it’s been a time-saver and helped reduce surprise visits and solicitations.

Jhanelle F.
JF
Sourcing Manager
Small-Business (50 or fewer emp.)
"Fool Proof Solution to Manage Visitors"
What do you like best about FacilityOS?

How easy it is to use, and wasn't difficult to roll out. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

There is not anything I disklike about iLobby Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your feedback. We're happy to hear that you found FacilityOS easy to use and simple to roll out. It's great to know the experience has been smooth for your team - and we appreciate you sharing it!

SP
Safety Coordinator
Mid-Market (51-1000 emp.)
"Big improvement for visitor management"
What do you like best about FacilityOS?

I like the simplicity of the system and how it can easily integrate into existing systems. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

The downsides would be the the requirement to pay for a separate license for each kiosk. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your feedback! We’re glad to hear that iLobby’s simplicity and integration capabilities have made a positive impact on your visitor management process.

Verified User in Manufacturing
UM
Mid-Market (51-1000 emp.)
"Added another level of professionalism to our business"
What do you like best about FacilityOS?

I like the fact that it allows us to put terms and conditions for visitors. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

It's not as intuitive to check out as I would like Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

We're glad to hear FacilityOS has helped you present important information to visitors and improved visibility into who’s on site. It’s great to know our solution is adding a more professional touch to your operations—we appreciate you sharing your experience!

Verified User in Textiles
AT
Mid-Market (51-1000 emp.)
"Professional and User Friendly"
What do you like best about FacilityOS?

The Self Check In Process for all visitors. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Troubleshooting why the printer isn't printing visitor stickers Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your feedback! We're glad to hear you're finding the self check-in process helpful. We appreciate you flagging the printer issue - please get in touch with our support team if the problem continues so we can help resolve it.

Shawn A.
SA
Quality Manager
Mid-Market (51-1000 emp.)
"Excellent from the start!"
What do you like best about FacilityOS?

I really like the initial set-up with the continued support! The user friendly system and training avaiable made it perfect for the team and the company. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

So far, the team has not had an issue with the system. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

We’re so glad that iLobby’s setup, ongoing support, and user-friendly solution have been a great fit for your organization!

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"Love it!"
What do you like best about FacilityOS?

There are so many options available to create a curated experience. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

There are so many options I may never have the opportunity to use them. I guess there's nothing to dislike about this system. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your feedback. It's great to hear that FacilityOS has made it easier to manage sign-ins and quickly account for everyone during drills. We're also thrilled to know you’re finding value in the flexibility our solution offers!

MB
Enterprise (> 1000 emp.)
"Excellent product and even better support"
What do you like best about FacilityOS?

iLobby has been a game changer for our company. We started with a test in our corporate office to help out with visitor management. Our rep Eli helped us by providing all the information we requested and made sure we had the right configuration for our needs. The iLobby team walk us through the set up and help get the system up and running. It has been in place a couple of years now and our users love the system. They are able to simply add iLobby to the attendee list for meetings and the program takes care of the rest. The admins in the biuld really appreciate the multiple notification options and don't need to be tied to their desk waiting for a visitor to show up. Our Security group utilizes the dashboard to keep track of the visitors in the building. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

The set up was a bit of a challenge but that was more because of our IT requirements and not so much iLobby. Their team help us get the configuration set up to meet our security requirements. Review collected by and hosted on G2.com.

Response from Zachary Guitor of FacilityOS

We're thrilled to hear that iLobby has been a game changer for your company and that our team was able to provide the support you needed. Thank you for sharing your positive experience with us!

Questions about FacilityOS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

KR
Krrish Reddi
Last activity about 4 years ago

How can we remotely connect and manage the Kiosks/Devices

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Average Discount

8%

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FacilityOS Features
Maintenance Planning
Facility Inventory Management
Space Planning
Visitor Check-In
Mail Management
Automation
Analytics
Visitor Logs
Notifications
Hardware
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FacilityOS