235 FacilityOS Reviews
Overall Review Sentiment for FacilityOS
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Easy to Use.
Administrator Management (multiple Options to do)
Different User Groups which you can assign to different people.
Teams Bot integration is super-helpful
Self-Signing Security Documents also helps alot Review collected by and hosted on G2.com.
Bigger Sign-Out Button
Would be nice to have a Option where you can self-arange the Welcome Display Review collected by and hosted on G2.com.
iLobby houses our documents that need to be signed, allows pre-approval of visitors, and allows us to select if we want to print a guest badge or not. Having the visitor's picture taken is very helpful when it is not someone you regularly see. Being able to change the version of some documents and visitor's that had already signed the old version was forced to sign the new version.
Reports of visitors help us to decide who needs to be placed on the main page as an easier selection. Review collected by and hosted on G2.com.
We have not found any downsides at this time. We have been using iLobby for over a year and everyone has loved it. Review collected by and hosted on G2.com.
Best things are visibilty from any device to see what visitors are on site, when guests arrive you get an alert via text and email that lets people know when someone has come on site. The set up survey completed prior to the device being sent let the iLobby folks prep the device and account before it even arrived, so implementation was as easy as getting it onto the network and then it was plug and play. The portal for admin was intuative so did not need any support, but the iLobby team was very good about checking in to see how things are going. Review collected by and hosted on G2.com.
Could maybe have some more mobile access features for regular visitors to easily sign out remotely. Review collected by and hosted on G2.com.
The system allows us to keep track of all personelle on-site in the case we have an emergency and has a "role call" and messaging option that is very convenient. Our site uses this system every day for all employees and requires every visitor on-site to sign in and prints them off a badge for identification. Review collected by and hosted on G2.com.
Sometimes the layout of the questions when signing in creates confusion for our visitors/vendors when they arrive. Review collected by and hosted on G2.com.
The iLobby system is easy to use, the software is user friendly, and there are multiple ways to take advantage of the capabilities of the system. It takes very little time to set the iLobby system up, literaly unbox it, plug it in, and go! Instant messages to colleagues lets them know immediately when a contractor is onsite so there is no searching for where anyone is or how to contact them. Review collected by and hosted on G2.com.
Users struggle if cell or wifi signal is weak, but overall there isn't much we do not like about iLobby! Review collected by and hosted on G2.com.
iLobby has been a great improvement on our visitor management process since day one. The kiosk system has significantly improved efficiency and reduced the time spent on handling visitation. Customer Support has been very attentive and fast to respond to any questions or issues durring the process of setting up. The kiosk provided offers a non-intrusive experience for visitors while simultanously ensuring safety for our members with the verification of I.D. and ITAR compliant checks through MK Denial. We encounter various types of visitors at our location daily, and iLobby has enabled us to efficiently collect and navigate the information our site requires to stay compliant with our contracts. Review collected by and hosted on G2.com.
The reliance on internet connectivity for all operations leaves you vulnerable to outages or connectivity issues. Unstable wifi connections may delay the time it takes to process information. Review collected by and hosted on G2.com.
The easy setup process.
The support while setting up the System
he user interface and the easy-to-use system
Ease of Implementation Review collected by and hosted on G2.com.
Sometimes the Support is a bit slow.
ONe feature in the niw user interface is missing. Invite User field is only available in the old one Review collected by and hosted on G2.com.
It makes the process of signing guests in and out simple and it is a very fast process. Review collected by and hosted on G2.com.
There are truly no downsides of using ilobby, i would recommend this to anyone working at a job that uses new data. Review collected by and hosted on G2.com.
