FacilityOS

By FacilityOS

4.7 out of 5 stars

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FacilityOS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

FacilityOS Integrations

(3)
Verified by FacilityOS

FacilityOS Media

FacilityOS Demo - FacilityOS - A  Modular Facility, Asset and Visitor Management Platform to Help Optimize Safety, Security and Compliance Protocols
FacilityOS™ is a facility management platform used by security professionals, EHS managers, facility managers, compliance teams, and operational leadership to drive safety, security and compliance across complex facilities around the world. FacilityOS powers complex enterprises – such as manufact...
FacilityOS Demo - VisitorOS - Keep track of On-Site Visitors
Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and your company in compliance has never been easier. In today’s complex world, entry point processe...
FacilityOS Demo - EmergencyOS - Digitize All Stages of Emergency Management
Designed to automate and improve emergency evacuation processes, EmergencyOS provides digital oversight at each stage of an organization’s emergency response – from alerts and evacuation management through to coordinating the return-to-work and post evacuation reporting and analytics. Reduce ...
FacilityOS Demo - ContractorOS -  Centralize and Automate Contractor Compliance
ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. ContractorOS simplifies compliance manageme...
FacilityOS Demo - LogisticsOS - Track Packages Across the Entire Chain of Custody
LogisticsOS is a robust logistics management solution built to optimize chain of custody processes. Its user-friendly design, comprehensive tracking features, and clear audit trails help eliminate lost items while improving efficiency and accountability across your entire organization.
FacilityOS Demo - SecurityOS - Extend the Benefits of Access Control to Visitors 
Extend the benefits of Access Control to visitors, contractors and other temporary guests. With SecurityOS, you can issue, track and manage temporary physical access for facility visitors. Streamline and automate permission provisioning while increasing security and visibility.
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FacilityOS Reviews (257)

Reviews

FacilityOS Reviews (257)

4.7
257 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and customer support provided by the software, highlighting its ability to streamline visitor management and enhance security. The intuitive interface allows for quick visitor check-ins and real-time notifications, making it a reliable choice for businesses. A common limitation noted is the small sign-out button, which can be difficult for guests to locate.

Pros & Cons

Generated from real user reviews
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CR
Mid-Market (51-1000 emp.)
"A world of a difference"
What do you like best about FacilityOS?

iLobby has been a great improvement on our visitor management process since day one. The kiosk system has significantly improved efficiency and reduced the time spent on handling visitation. Customer Support has been very attentive and fast to respond to any questions or issues durring the process of setting up. The kiosk provided offers a non-intrusive experience for visitors while simultanously ensuring safety for our members with the verification of I.D. and ITAR compliant checks through MK Denial. We encounter various types of visitors at our location daily, and iLobby has enabled us to efficiently collect and navigate the information our site requires to stay compliant with our contracts. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

The reliance on internet connectivity for all operations leaves you vulnerable to outages or connectivity issues. Unstable wifi connections may delay the time it takes to process information. Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

Appreciate your feedback! In case you were not familiar with our offline mode, it allows devices to continue collect activities occurring while the device is offline and propagates once it comes back online. If you would like more information on this, please reach out to us at support@ilobby.com and we would be happy to help!

Verified User in Automotive
AA
Enterprise (> 1000 emp.)
"Easy to set up, good setup support and stable and easy to use system for admins and users"
What do you like best about FacilityOS?

The easy setup process.

The support while setting up the System

he user interface and the easy-to-use system

Ease of Implementation Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Sometimes the Support is a bit slow.

ONe feature in the niw user interface is missing. Invite User field is only available in the old one Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your feedback! We're happy to hear that the setup process and user interface have been beneficial for your team. We wanted to let you know that the 'Invite User' feature will be included in our dashboard soon.

Verified User in Sports
CS
Mid-Market (51-1000 emp.)
"Ilobby has made work very easy and it is easy to learn."
What do you like best about FacilityOS?

It makes the process of signing guests in and out simple and it is a very fast process. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

There are truly no downsides of using ilobby, i would recommend this to anyone working at a job that uses new data. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your feedback! We're glad to hear FacilityOS has simplified your guest sign-in process and helped save time at your site. It’s great to know the system is easy to learn and makes day-to-day tasks more efficient.

Verified User in Retail
AR
Mid-Market (51-1000 emp.)
"Great Visitor Management"
What do you like best about FacilityOS?

I love that iLobby does everything we need to keep our visitors safe, and it allows us to make the on site iLobby spcific to our needs. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

My only wish is that we could get our iLobby to intigrate with our access control system. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for sharing your feedback. It’s great to hear that iLobby helps keep visitors safe and supports your specific needs. We offer many integration options and would love to learn more about your access control system to explore how we can assist. Please get in touch with our support team at support@ilobby.com—we’re here to help!

AM
Enterprise (> 1000 emp.)
"Helpful solution to manage visitor access"
What do you like best about FacilityOS?

The customizable features of the UI tablet as well as reporting structure to capture different data points as well as provide PDF or documents that are required for a vistor to sign and store that information for future reference. Sites with CTPAT or other compliance needs for visitors should consider a solution like this Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

deployment was a bit challenging, mostly self guided with some teams call support. It would be helpful for it to be more turnkey. Even offer a solution for a tech to come do 100% of the setup onsite and charge a premium for that service. My time is more valuable than money in a lot of instances. Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

Thank you for taking the time to share your experience. We're thrilled to hear that iLobby has helped you automate your visitor tracking system and provide digital record keeping. We understand the value of your time and are constantly working to improve our deployment process to make it more efficient for our customers.

JC
Mid-Market (51-1000 emp.)
"iLobby - multiple locations"
What do you like best about FacilityOS?

iLobby was able to not only fulfill our need for reserving hoteling spaces but also to effectively handle evacuation needs as we have remote and hybrid workers now. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

No downside but a template for announcing it and how to do basic procedures when the various OS's are rolled out to employees would be helpful. Review collected by and hosted on G2.com.

Response from Zachary Guitor of FacilityOS

Thank you for sharing your positive experience with iLobby! We're glad to hear that our system has been able to fulfill your needs for reserving spaces and handling evacuation procedures for remote and hybrid workers.

Verified User in Building Materials
AB
Mid-Market (51-1000 emp.)
"Great for keeping track of visitors onsite and when they sign out"
What do you like best about FacilityOS?

The online portal to be able to track monthly contractor hours Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Can take a little while to go through all the required items, but those are set by our company not iLobby Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

We're glad to hear the portal has been helpful for tracking contractor hours and that real-time visibility into visitor activity is making a positive impact. We appreciate you highlighting how FacilityOS is supporting your team’s needs!

Verified User in Higher Education
AH
Enterprise (> 1000 emp.)
"Ilobby"
What do you like best about FacilityOS?

Ilobby has a great user interface. Very easy to use for clients/visitors and the security staff. There was alot of support from the Ilobby team to deploy the software making it quite a seamless process. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

I am not aware of any downsides with the software. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

We’re thrilled to hear that iLobby’s user-friendly interface and the support from our team made deployment a seamless experience. We also appreciate that our sign-in process has benefited your team.

Verified User in Sports
US
Small-Business (50 or fewer emp.)
"It’s a very good product but could be better if it wouldn’t go offline easily"
What do you like best about FacilityOS?

Better to track guest and employees coming into the building Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

The ability for it to go offline and may take a while to reboot Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thanks for taking the time to share your experience! We’re glad to hear FacilityOS has improved your ability to track who’s in the building and maintain accurate records of visitors and employees.

DR
Small-Business (50 or fewer emp.)
"Great system"
What do you like best about FacilityOS?

We use iLobby to keep track of staff head counts on a daily basis and it also keeps a record of visitors / contractors entering and exiting the facility. The emergency OS makes for easy head counts during evacuation drills (staff and visitors) and keeps everyone in contact with each other. I have found the iLobby team to have great customer service which helped get my system online in a few hours. The system has been easy to use and intergrate into our daily routines. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

We haven't had any issues or downsides to having this system installed Review collected by and hosted on G2.com.

Response from Zachary Guitor of FacilityOS

We appreciate your kind words about iLobby and our customer service team. It's great to hear that the system has been easy to integrate into your daily routines and has been helpful for keeping track of staff head counts and visitor records.

Questions about FacilityOS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

KR
Krrish Reddi
Last activity about 4 years ago

How can we remotely connect and manage the Kiosks/Devices

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Average Discount

8%

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FacilityOS Features
Maintenance Planning
Facility Inventory Management
Space Planning
Visitor Check-In
Mail Management
Automation
Analytics
Visitor Logs
Notifications
Hardware
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FacilityOS