EZ Texting Reviews & Product Details

I find EZ Texting to be an absolute game changer for our business. It's completely changed the way we communicate with our customers and new clients. We do about 50 estate sales a year and, before each one, we send out a text with a video and pictures, and it's so easy to do that with EZ Texting. The ease of having people subscribe to it, whether it's through a QR code or a quick subscribe, is super effective and allows people to join our text thread quickly. I also appreciate that it makes communication so easy, with a text open rate of over 90% within minutes. It's a phenomenal program and we are very happy with it. It's super easy to set up, taking just seconds, and there was someone to help us at the business. Subscription and communication with customers are efficient and straightforward with this tool. Review collected by and hosted on G2.com.

I would like a program that has higher numbers. We use the 500 text program right now where we get 500 texts per month. I would like a higher amount of available text because we're eventually going to get to the point where we're sending out thousands and thousands of texts. Review collected by and hosted on G2.com.

the ability for our customers to call or text us at the same number Review collected by and hosted on G2.com.

being able to text from our business number ONLY works when online not when using the app; it looks like it comes from a random number that means nothing Review collected by and hosted on G2.com.

I have been using EZ Texting for my small business for at least two or three years and found it through a friend's referral. I love its intuitive and easy setup, which made getting started a breeze. Its real-time communication capabilities are invaluable, allowing me to reach out to teachers and parents effectively and quickly. I appreciate how it enables me to disseminate important information swiftly, especially in situations where a teacher is running late or needs to communicate urgent updates to parents. The convenience and usability of EZ Texting are standout features for me, and they are significant reasons I would choose to purchase the service again. I am highly satisfied with how EZ Texting contributes to streamlining communications for my business, evident by my high likelihood of recommending it, scoring a perfect ten. Review collected by and hosted on G2.com.

I am pleased with all of the aspects of the program. There is nothing I can add here. Review collected by and hosted on G2.com.

It is easy to:

- add new contacts and get them sorted into contact lists

- schedule messages to be sent at a later time

- respond to messages that are sent as replies to texts sent out

It allows MMS. We aren't using EZ texting for typical marketing, we are a church using it to send notes out to our members. Those notes tend to be longer, so having MMS as an option is a must (and many texting services don't allow this).

We like that including pics and links is possible. Review collected by and hosted on G2.com.

It is more expensive than we would like, though we are regularly exploring our alternative options and aren't finding any (because we need MMS).

The app isn't very function or user friendly. I would love to do more from my phone, but default to my computer since the app is limited and cumbersome. Review collected by and hosted on G2.com.

EZ Texting is pretty straightforward and that's probably the best part about it. They've improved the platform to make it even more user-friendly including showing a preview of the message, simplifying their credit system, and improving scheduling. Review collected by and hosted on G2.com.

I don't necessarily use EZ Texting often and the email communications from their platform can be a bit annoying. While scheduling and composing has improved, their previous platform showed the date and time of their server which helped me more confidently schedule our text messages. Now it's timezone-based, but being in a specific timezone that doesn't observe Daylight Saving, it can be a bit confusing and I've made mistakes with campaigns before. Review collected by and hosted on G2.com.

I like using EZ Texting for mass texting students and families in our program because it offers fast, accessible communication. The ease of use and convenience make it particularly valuable, especially when I need to get updates out about program cancellations or schedule changes quickly, reducing the stress in those situations. The initial setup of EZ Texting was fairly straightforward and easy as well, which was helpful. Review collected by and hosted on G2.com.

I'm not sure if it's us, but uploading contacts and maintaining contacts is something we don't use as much, but it could probably help. Also, we use Salesforce but we're not sure if it integrates. Review collected by and hosted on G2.com.

I like that I can create groups for texting and communicating with different program participants. I also like how easy it is to upload spreadsheets with contact information to the website. I appreciate being able to create different tags and subgroups within the system as well. Overall, it’s an organized way to communicate and keep everything structured. Review collected by and hosted on G2.com.

I don’t like that when I add an image or other attachment to a text message, it uses more credits than sending a standard text. Review collected by and hosted on G2.com.

I appreciate the effectiveness of EZ Texting in contacting students. It addresses the problem of getting feedback by ensuring that responses are quick since students always check their phones. This immediacy and efficiency are vital for my communication needs, and it makes the process of gathering feedback seamless. Furthermore, I find the initial setup of EZ Texting to be very easy, which reduces any potential barriers to getting started with the service. This ease of use enhances my overall experience, allowing me to focus on the communication aspect without worrying about technical difficulties. Additionally, my willingness to recommend EZ Texting to others at a score of 10 out of 10 underscores my satisfaction with its functionality and the value it adds to my work. Review collected by and hosted on G2.com.

NOTHING Review collected by and hosted on G2.com.

I appreciate how we can manually add phone numbers to EZ Texting without needing the subscriber to go through an opt-in authentication process. We also use another program for email communications; that program has the ability to send SMS messages, but requires subscribers to reply back to a text message to complete their subscribe. Many individuals think they have already subscribed by completing the form, and therefore never reply back to complete their subscription. This is very frustrating for everyone involved; EZ Texting's opt-in process is much more user friendly from both the admin and subscriber perspectives. Review collected by and hosted on G2.com.

The fact that monthly credits do not accumulate. When we have to send a text message that is outside of our normal message cadence, we are often forced to purchase credits...and then our automatic monthly charge will process a few days later, giving us the credits we would have needed to send the message. This is an extra cost for us, and frustrating that EZ Texting takes advantage of that. Review collected by and hosted on G2.com.

The program makes it very easy to send out mass notices to our customers and manage responses. Review collected by and hosted on G2.com.

The only thing i wish it would do is group responses to the actual text campaign sent. When responses come in through the inbox it is sometimes difficult to see what text they are responding to. it would also be nice to have a section that shows all texts that were sent on our end with the date sent and the ability to see the text Review collected by and hosted on G2.com.