EZ Texting Reviews & Product Details

EZ Texting has made it simple and affordable to reach out to our staff members and participants as well as their families when we need to get information out to the masses in a quick and efficient manner. Review collected by and hosted on G2.com.

I have no complaints and can't think of any downsides to using EZ Texting. Review collected by and hosted on G2.com.

EZ Texting is pretty straightforward and that's probably the best part about it. They've improved the platform to make it even more user-friendly including showing a preview of the message, simplifying their credit system, and improving scheduling. Review collected by and hosted on G2.com.

I don't necessarily use EZ Texting often and the email communications from their platform can be a bit annoying. While scheduling and composing has improved, their previous platform showed the date and time of their server which helped me more confidently schedule our text messages. Now it's timezone-based, but being in a specific timezone that doesn't observe Daylight Saving, it can be a bit confusing and I've made mistakes with campaigns before. Review collected by and hosted on G2.com.

I like EZ Texting's easy software interface because it makes it easy to add, group, change, and edit contacts. I also use it for emergency building matters because notifications are quicker than email. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

I dislike that the 160 character limit is misleading because it includes the phone number provided for the account. Review collected by and hosted on G2.com.

I like using EZ Texting for mass texting students and families in our program because it offers fast, accessible communication. The ease of use and convenience make it particularly valuable, especially when I need to get updates out about program cancellations or schedule changes quickly, reducing the stress in those situations. The initial setup of EZ Texting was fairly straightforward and easy as well, which was helpful. Review collected by and hosted on G2.com.

I'm not sure if it's us, but uploading contacts and maintaining contacts is something we don't use as much, but it could probably help. Also, we use Salesforce but we're not sure if it integrates. Review collected by and hosted on G2.com.

I like that I can create groups for texting and communicating with different program participants. I also like how easy it is to upload spreadsheets with contact information to the website. I appreciate being able to create different tags and subgroups within the system as well. Overall, it’s an organized way to communicate and keep everything structured. Review collected by and hosted on G2.com.

I don’t like that when I add an image or other attachment to a text message, it uses more credits than sending a standard text. Review collected by and hosted on G2.com.

Its easy to use and you can send video messages Review collected by and hosted on G2.com.

Its got good reposting and easy to use, It's an extra step for me outside of my CRM Review collected by and hosted on G2.com.

I appreciate the effectiveness of EZ Texting in contacting students. It addresses the problem of getting feedback by ensuring that responses are quick since students always check their phones. This immediacy and efficiency are vital for my communication needs, and it makes the process of gathering feedback seamless. Furthermore, I find the initial setup of EZ Texting to be very easy, which reduces any potential barriers to getting started with the service. This ease of use enhances my overall experience, allowing me to focus on the communication aspect without worrying about technical difficulties. Additionally, my willingness to recommend EZ Texting to others at a score of 10 out of 10 underscores my satisfaction with its functionality and the value it adds to my work. Review collected by and hosted on G2.com.

NOTHING Review collected by and hosted on G2.com.

I appreciate how we can manually add phone numbers to EZ Texting without needing the subscriber to go through an opt-in authentication process. We also use another program for email communications; that program has the ability to send SMS messages, but requires subscribers to reply back to a text message to complete their subscribe. Many individuals think they have already subscribed by completing the form, and therefore never reply back to complete their subscription. This is very frustrating for everyone involved; EZ Texting's opt-in process is much more user friendly from both the admin and subscriber perspectives. Review collected by and hosted on G2.com.

The fact that monthly credits do not accumulate. When we have to send a text message that is outside of our normal message cadence, we are often forced to purchase credits...and then our automatic monthly charge will process a few days later, giving us the credits we would have needed to send the message. This is an extra cost for us, and frustrating that EZ Texting takes advantage of that. Review collected by and hosted on G2.com.

I like that you can make a template with EZ Texting. We also appreciate the price, it works, and we have no issues. The initial setup with EZ Texting was very easy. Review collected by and hosted on G2.com.

Nothing, it works great Review collected by and hosted on G2.com.

The program makes it very easy to send out mass notices to our customers and manage responses. Review collected by and hosted on G2.com.

The only thing i wish it would do is group responses to the actual text campaign sent. When responses come in through the inbox it is sometimes difficult to see what text they are responding to. it would also be nice to have a section that shows all texts that were sent on our end with the date sent and the ability to see the text Review collected by and hosted on G2.com.