--- title: EZ Texting Reviews meta_title: 'EZ Texting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 744 reviews by the users' company size, role or industry to find out how EZ Texting works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 744 scale: '5' date_modified: '2026-07-08' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # EZ Texting Reviews **Vendor:** EZ Texting **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.5/5.0 **Total Reviews:** 744 ## About EZ Texting Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today. ## EZ Texting Pros & Cons **What users like:** - Users appreciate the **ease of use** in EZ Texting, finding it simple for various communication needs. (62 reviews) - Users appreciate the **user-friendly interface** of EZ Texting, making text management and onboarding simple and efficient. (23 reviews) - Users love the **easy communication** features of EZ Texting, facilitating timely updates and engagement with tenants and employees. (21 reviews) - Users value the **intuitive and easy setup** of EZ Texting, making it straightforward to start using effectively. (18 reviews) - Users appreciate the **ease of managing contacts and personalized messaging** with EZ Texting, enhancing their marketing efforts. (17 reviews) - Users highlight the **top-tier customer support** of EZ Texting, providing efficient and helpful assistance throughout the setup process. (16 reviews) - Time-Saving (15 reviews) - Simple (13 reviews) - Automation (10 reviews) - Users find EZ Texting to be **affordable** , providing excellent value for its easy-to-use interface and great support. (9 reviews) **What users dislike:** - Users find the **credit system expensive and confusing** , making budgeting and tracking costs a challenge. (20 reviews) - Users find the app **not intuitive** , leading to frustration and complications in using the service effectively. (8 reviews) - Users face **SMS issues** with EZ Texting, struggling to send group messages and manage costs effectively. (8 reviews) - Users experience **sending issues** with EZ Texting, including difficulties seeing sent texts and app message limitations. (6 reviews) - Users struggle with **reporting issues** in EZ Texting, desiring more detailed analytics and better delivery reports. (5 reviews) - Campaign Issues (4 reviews) - Users find the **contact management process cumbersome** , wishing for a more user-friendly and streamlined experience. (4 reviews) - Feature Improvements (3 reviews) - Limited Features (3 reviews) - Users find the lack of **call features** and unclear credit system limiting for effective budgeting and communication. (3 reviews) ## EZ Texting Reviews ### 1. Straightforward UI and Excellent Call Forwarding Feature **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul D. | Manager - IT & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2025 **What do you like best about EZ Texting?** The user interface is straightforward, and what I appreciate most is the call forwarding feature. **What do you dislike about EZ Texting?** I would like to see an option to choose a custom sender number. Alternatively, allowing the use of a business name would make messages appear more authentic to recipients. **What problems is EZ Texting solving and how is that benefiting you?** Connecting with people is becoming more challenging since not everyone checks their emails. Texting, on the other hand, is easier because messages are more likely to reach the recipient, and the read rate is much higher compared to emails. **Official Response from Kelly Key:** > Hi Rahul, Thanks for your review! We’re glad to hear that EZ Texting has made it easier to connect with your audience and that you’re finding features like delivery tracking and call forwarding helpful. We appreciate your suggestion about custom sender options. We recommend adding your business name to the subject line of your messages to help recipients recognize who the text is from right away. If you’d like to explore other ways to make your messages more identifiable, please reach out to us. Our team will be happy to walk you through available options. Thank you again for sharing your feedback! ### 2. EZ Texting is helpful **Rating:** 5.0/5.0 stars **Reviewed by:** anthony l. | Union Stewart, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about EZ Texting?** It is helpful to get information out to people. We use it instead of emails and find the interaction to be much better. EZ Texting is easy to use and understand. The User Interface is fine too. **What do you dislike about EZ Texting?** the cost of the credits. We are a non-profit organization, and our usage is not for marketing purposes. We need to get information to people and this is the best option in our opinion. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting is helping us get information and interaction with our organization. Emails go unread, and sending a text to a cell phone has increased our interaction. **Official Response from Kelly Key:** > Hi Anthony, Thank you for sharing your experience! We’re so glad to hear that EZ Texting has helped your organization connect more effectively and improve engagement compared to email. We appreciate your feedback about credit costs, especially as a nonprofit using texting for informational purposes. We’re always looking for ways to better support organizations like yours and make communication more accessible. Thank you for trusting EZ Texting to help keep your community informed. ### 3. Effortless Setup, Time-Saving Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Mr. S. **Reviewed Date:** October 21, 2025 **What do you like best about EZ Texting?** I absolutely love how easy it was to set up EZ Texting. I could seamlessly transfer all my data from the old SMS marketing service using CSV files, Excel sheets, and simple copy-pasting methods. This ease of setup saved me a lot of time and hassle. I also appreciate how EZ Texting saves me time by allowing me to send messages in bulk without needing to painstakingly send them one by one to each customer. Additionally, the feature that allows me to purchase someone's spot without needing to upgrade to a different tier is fantastic, offering flexibility and convenience. The pricing of the service is also highly reasonable and well-suited to my budget, which is important for me as a business owner. I find the ability for unused credits to roll over particularly beneficial, ensuring that I am getting full value for my investment. The convenience and simplicity of using EZ Texting to reach my customers efficiently are unmatched, making it an invaluable tool for my fitness business. **What do you dislike about EZ Texting?** I find the analytics and data reporting capabilities lacking. I would appreciate more detailed insights into how many people are being reached, who is clicking on links, opening text messages, and the best times and practices for sending messages to my audience. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting saves me time by sending messages to customers efficiently, allowing me to manage marketing for my fitness business without high costs. The tool’s convenience and cost-effectiveness support my budget needs, and unused credits can roll over. **Official Response from Kelly Key:** > Thank you for such a detailed and thoughtful review! We’re thrilled to hear that EZ Texting has been easy to set up and that features like bulk messaging, credit rollover, and flexible pricing are saving you time and helping your fitness business grow. We also appreciate your feedback about analytics and reporting. We’re always exploring ways to provide deeper insights and engagement metrics to help customers like you reach your audience even more effectively. Your input helps guide those improvements, and we’re grateful for it. ### 4. Effortless to Use—No Complaints So Far **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany V. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about EZ Texting?** I like that it is so easy for people to join. **What do you dislike about EZ Texting?** I haven't found anything that I don't like yet. **What problems is EZ Texting solving and how is that benefiting you?** EZ texting will allow us to get information out to a lot of people very quickly. **Official Response from Kelly Key:** > Hi Brittany, We’re so glad to hear that EZ Texting has been effortless to use and that it’s helping you quickly share information with your audience. We truly appreciate your feedback and look forward to continuing to support your success. Thank you for your review! ### 5. Great SMS Features, Needs Better Notification Filters **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about EZ Texting?** Sends out SMS and updates contacts. I appreciate being able to send out images/links with my SMS. I appreciate my representative Zach who assists me with the billing. **What do you dislike about EZ Texting?** Expensive. The notification system, would like a cleaner filter for unread messages **What problems is EZ Texting solving and how is that benefiting you?** Reaching out to audiences via text, beneficial as a customized way (time wise) to text prospects/clients regarding events. **Official Response from Kelly Key:** > We’re so glad to hear that EZ Texting helps you reach your audience effectively and that you’re finding value in sending images and links with your messages. It’s wonderful to know that Zach has been helpful as well. We appreciate your feedback about the inbox. Our team is always looking for ways to make message management smoother, and suggestions like yours help guide future improvements. Thank you for being part of the EZ Texting community! ### 6. One of the best bang for your buck text messaging apps in the market. **Rating:** 5.0/5.0 stars **Reviewed by:** Lloyd A. | Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about EZ Texting?** I like that I can reply individually to anyone who responds to my campaign. I also like how the application tells me how many of my texts made it to the recipient and how many bounced. It also tells me the # of times certain phone number has bounced. **What do you dislike about EZ Texting?** What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came up when I sent out a campaign text. Somehow, about 30% of the 124 contacts I sent a text to bounced. Sent a ticket and still havent heard back. **What problems is EZ Texting solving and how is that benefiting you?** Communicating in real time with our members (subscibers) **Official Response from Kelly Key:** > Hi Lloyd, Thank you for sharing your feedback! We’re so glad to hear that you find EZ Texting helpful for tracking delivery and engaging directly with your subscribers. It’s great to know those insights are adding value to your campaigns. We’re sorry to hear about the issue with messages bouncing and that you haven’t yet received a follow-up on your ticket. That’s certainly not the experience we want for our customers. We will reach out to review your account and help resolve the issue as quickly as possible. Thank you again for your review! ### 7. Effortless Communication with EZ Texting **Rating:** 5.0/5.0 stars **Reviewed by:** Mary G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about EZ Texting?** I have been using EZ Texting for my small business for at least two or three years and found it through a friend's referral. I love its intuitive and easy setup, which made getting started a breeze. Its real-time communication capabilities are invaluable, allowing me to reach out to teachers and parents effectively and quickly. I appreciate how it enables me to disseminate important information swiftly, especially in situations where a teacher is running late or needs to communicate urgent updates to parents. The convenience and usability of EZ Texting are standout features for me, and they are significant reasons I would choose to purchase the service again. I am highly satisfied with how EZ Texting contributes to streamlining communications for my business, evident by my high likelihood of recommending it, scoring a perfect ten. **What do you dislike about EZ Texting?** I am pleased with all of the aspects of the program. There is nothing I can add here. **What problems is EZ Texting solving and how is that benefiting you?** I use EZ Texting to contact parents in real-time through texting, allowing quicker and more effective communication, especially when notifying of changes like a teacher running late. **Official Response from Kelly Key:** > Hi Mary, Thank you for your review. It's great to hear that the simplicity and setup helped streamline your communication with parents and teachers, especially when urgent updates are needed. If there's anything we can do to make your experience even better, we'd love to hear your feedback. Thank you for choosing EZ Texting! ### 8. Easy to Use, But Opt-Out Message Is Annoying **Rating:** 5.0/5.0 stars **Reviewed by:** Robin B. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about EZ Texting?** I like using EZ Texting because it is easy to use! **What do you dislike about EZ Texting?** Having to remove the opt out message every time **What problems is EZ Texting solving and how is that benefiting you?** Communicating with the manufacturing folks on the floor! **Official Response from Kelly Key:** > Hi Robin, Thanks for your review! We’re glad to hear that you find EZ Texting easy to use and that it’s helping you communicate efficiently with your team. We understand that the opt-out message can feel repetitive. To save time, you might consider creating message templates so you don’t have to edit or remove text each time you send a message. If you’d like help setting this please don’t hesitate to reach out to our support team. We’re happy to help you find the best setup for your needs. ### 9. Great MMS Features for Churches, But App Needs Improvement and Pricing Is High **Rating:** 4.0/5.0 stars **Reviewed by:** Pastor Kristin W. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about EZ Texting?** It is easy to: - add new contacts and get them sorted into contact lists - schedule messages to be sent at a later time - respond to messages that are sent as replies to texts sent out It allows MMS. We aren't using EZ texting for typical marketing, we are a church using it to send notes out to our members. Those notes tend to be longer, so having MMS as an option is a must (and many texting services don't allow this). We like that including pics and links is possible. **What do you dislike about EZ Texting?** It is more expensive than we would like, though we are regularly exploring our alternative options and aren't finding any (because we need MMS). The app isn't very function or user friendly. I would love to do more from my phone, but default to my computer since the app is limited and cumbersome. **What problems is EZ Texting solving and how is that benefiting you?** We want to be able to send out messages to our membership all at one time. We also want to be able to schedule some of those messages ahead of time. EX texting allows us to do both. **Official Response from Kelly Key:** > Hi Pastor Kristin, Thank you for your feedback! We’re delighted to hear that EZ Texting has made it easy to manage contacts, schedule messages, and send meaningful updates to your church members. We appreciate your feedback on the mobile app. To access more functionality on the go, we recommend logging into your account through a mobile web browser for broader access. Thank you again for sharing your experience and for using EZ Texting to keep your community informed! ### 10. User-Friendly Texting with Fast Delivery, Worth the Higher Price **Rating:** 4.0/5.0 stars **Reviewed by:** Brian Y. | Labor Relations Coordinator , Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about EZ Texting?** EX texting provides a easy to use, user friendly solution to MMS and SMS texting. It provides a quick delivery with a high rate of delivery. **What do you dislike about EZ Texting?** The price point is a little high for the industry, but that is made up for with a better user experience. **What problems is EZ Texting solving and how is that benefiting you?** EZ texting is used by my clients to provide quick news and event updates to their membership. **Official Response from Kelly Key:** > Hi Brian, Thank you for your thoughtful review! We’re so glad to hear that you find EZ Texting easy to use and reliable. We appreciate your feedback about pricing as well. While we aim to provide a best-in-class user experience and high deliverability, we’re always reviewing our plans to ensure they offer strong value for all users. Thank you for choosing EZ Texting. ### 11. EZ Texting Makes Campaign Management Simple and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Jared L. | Human Resource Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about EZ Texting?** What I like best about EZ Texting is how easy it is to use. The platform makes creating, sending, and managing text campaigns simple and efficient. I also appreciate the features like contact management, scheduling, and reporting, which help me reach my audience effectively without any hassle **What do you dislike about EZ Texting?** The cost can escalate quickly, especially for high-volume users. Some users may find the credit system expensive and confusing, complicating budgeting and ROI tracking. **What problems is EZ Texting solving and how is that benefiting you?** The platform offers automation features and AI-powered tools, streamlining communication processes and enhancing efficiency. **Official Response from Kelly Key:** > Hi Jared, Thank you for your thoughtful review! We’re so glad to hear that you find EZ Texting easy to use and that features like contact management, scheduling, and reporting make reaching your audience simple and effective. We appreciate your feedback about pricing and the credit system. We know that costs can add up for high-volume messaging, and our team continually works to keep pricing fair and transparent. We also release updates regularly based on customer input to make budgeting and credit tracking clearer. We’re thrilled that automation and AI tools are streamlining your communication process, and we appreciate you taking the time to share your experience with us! ### 12. Good App for mass texts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about EZ Texting?** Being able to create different groups for multiple business locations. Makes it easier to send out important texts to certain group of people. **What do you dislike about EZ Texting?** Every time I try to login, a security alert pops up and makes accessing the website harder. **What problems is EZ Texting solving and how is that benefiting you?** The major problem EZ Texting is solving for me is when employees try to say they did not receive certain messages and I can show the delivery report as proof it was received. **Official Response from Kelly Key:** > Thank you for your review! We’re so glad to hear that creating groups for your different business locations has made communication easier and more organized. It’s great to know that delivery reports are also helping you ensure messages are received and providing added accountability. We’re sorry to hear about the security alerts when logging in. We’d love to help resolve that for you. Please reach out so we can take a closer look at your account and find a fix. We appreciate your feedback and are glad EZ Texting is helping your business stay connected! ### 13. Fast and easy to use- exactly what we were looking for! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle J. | Director of Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about EZ Texting?** The copy and paste contact groups has been a game changer. We are using primarily for parent communication for our community center programs- so they opt in during registration and our parents QUICKLY know updates and reminders that they would have missed if only sent by email. **What do you dislike about EZ Texting?** Too many promotional emails- I don't mind some tips and ideas, but most of them are for companies who use the platform for marketing, which isn't our primary use. **What problems is EZ Texting solving and how is that benefiting you?** Rapid communication with our clients and quick responses from them. We know eveyrone's email inbox is too full- so utilizing a quick text has been perfect. **Official Response from Kelly Key:** > Hi Michelle, Thank you for your thoughtful review! We’re so glad to hear that EZ Texting has been a game changer for your community center, especially in helping parents stay up to date with important reminders and program updates. We also appreciate your feedback about promotional emails. While we aim to share helpful resources and tips, we understand not every message will be relevant for your specific use case. You're feedback is super helpful and appreciated. :) Thank you again for your review. We're grateful to be part of your efforts to keep families connected. ### 14. Go to tool for texting **Rating:** 4.5/5.0 stars **Reviewed by:** Sahil B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about EZ Texting?** Quick & Easy with good deliverability & affordable **What do you dislike about EZ Texting?** Nothing Much to say, feels like it can be a little more user-friendly **What problems is EZ Texting solving and how is that benefiting you?** The issues it is solving is Mass Messaging & it is helping me saving a lot of my time **Official Response from Kelly Key:** > Hi Sahil, Thank you for your review! We’re so glad to hear EZ Texting is your go-to tool for quick, affordable, and reliable messaging. It’s great to know that mass texting is helping you save time and connect more efficiently. We also appreciate your note on usability. Our team updates the platform frequently based on feedback from users, and we’d love to hear any specifics you'd like to share. You can use the feedback link directly in the app. We value your input and it helps us continue improving the experience for you and others. Thank you for choosing EZ Texting! ### 15. Ez Text is Fast and very easy to learn **Rating:** 4.0/5.0 stars **Reviewed by:** Morgan b. | Receptionist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about EZ Texting?** you can have as many contacts as you want, I use it everyday for work **What do you dislike about EZ Texting?** There isn't really anything that sticks out that makes me dislike anything about Ez text **What problems is EZ Texting solving and how is that benefiting you?** We send text using Ez text to send reminder text to have the client call the company! **Official Response from Kelly Key:** > Hi Morgan! Thank you for your review. We're glad to hear that EZ Texting has been fast, easy to learn, and a valuable part of your daily work. It's terrific that reminder texts are helping your team connect more efficiently. That's what we aim to do! Thanks again for your feedback. ### 16. User **Rating:** 5.0/5.0 stars **Reviewed by:** Anna M. | Agent/Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2025 **What do you like best about EZ Texting?** The fact that I am able to get in contact with customers and recruits that typically do not pick up a phone number that they do not know. **What do you dislike about EZ Texting?** Not being able to save or highlight a message that I need to go back to later. **What problems is EZ Texting solving and how is that benefiting you?** Getting in contact with more clients and customers **Official Response from Kelly Key:** > Hi Anna, Thank you for sharing your feedback! We’re glad to hear EZ Texting is helping you connect with more customers and recruits who might not otherwise answer a call. Regarding your note about saving or highlighting messages, you can actually mark messages as unread in your inbox, which makes it easy to return to them later for follow-up. If you’d like, our support team would be happy to walk you through how that works or explore any other ways we can help improve your experience. Please don’t hesitate to reach out. We’re here to help! ### 17. The ease to use EZ Texting is amazing. Support is quick to reach back out and assist. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about EZ Texting?** It is neat organized and easy to navigate through. Customer Support is really easy to contact and assist in a timely manner. There are lots of features that are in the application that make the program easy to utilize. It is also easy to implement when reaching out to people we need to connect to. This program is easy to integrate on a day to day basis as I use this program 5-10 times a day. **What do you dislike about EZ Texting?** The mobile app sometimes does not work very well. **What problems is EZ Texting solving and how is that benefiting you?** Reaching out to Multiple People at once and having contact numbers merged immediately off of an excel word document. **Official Response from Kelly Key:** > Thank you for your thoughtful review! We’re happy to hear you find EZ Texting easy to use, well-organized, and supported by a responsive customer care team. We appreciate your note about the mobile app. For wider access to features and full functionality on the go, we recommend using EZ Texting through your mobile browser. Our team is always here if you’d like assistance or tips to make mobile use even easier. ### 18. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about EZ Texting?** It's user friendly and it reaches a large audience. **What do you dislike about EZ Texting?** Have not had an issue so far easy to upgrade if needed. **What problems is EZ Texting solving and how is that benefiting you?** It is reaching a large number of audience **Official Response from Kelly Key:** > Thank you for your review! We’re so glad to hear you find EZ Texting user-friendly and effective for reaching a large audience. We look forward to continuing to support your success. ### 19. EZ Texting EZ for Organization Emergency Preparedness **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about EZ Texting?** That we now have a way to send out mass texts to our staff due to emergency closures of locations due to weather conditions or road closures. Like that we can upload information through a spreadsheet. **What do you dislike about EZ Texting?** That is a fairly manual process to update. Other than that everything is great. **What problems is EZ Texting solving and how is that benefiting you?** A way to communicate during an emergency. **Official Response from Kelly Key:** > Thank you for sharing your feedback! We’re so glad to hear that EZ Texting is helping you quickly reach staff during emergencies like closures and weather events. We also appreciate your note about the manual process of updating. To help streamline things, many customers take advantage of our integrations and API to reduce manual work and keep contact lists automatically updated. If you'd like, our team would be happy to walk you through options or share some best practices to make updates faster and more seamless. Thank you again for your review! ### 20. Solid Product. Good Features, Ease of Use. Credits Can Get Expensive **Rating:** 3.5/5.0 stars **Reviewed by:** Jeff C. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about EZ Texting?** Easy to use platform, pretty clean dashboard and usability features. Sign-up and web forms are easy to implement to generate sign-ups. **What do you dislike about EZ Texting?** The cost of credits is and always has been confusing, regardless of the text platform. We're a hospitality brand and have used many providers over the years. Depending on the size of your list, credits can start to add up for a simple text message. The annual credit doesn't really hold much value and you are often reloading your account. Worth the investment if it brings in customers but just something to be aware of. **What problems is EZ Texting solving and how is that benefiting you?** Direct communication with our customer list - people who have signed up to hear from us. We are less at the mercy of an algorithm or social media platform where we aren't sure if customers will see a message, especially if it's time sensitive. **Official Response from Kelly Key:** > Hi Jeff, Thank you for taking the time to share such a detailed review! We’re so glad to hear that EZ Texting supports your hospitality brand in communicating directly with your customers, especially when timing and visibility are so important. We completely understand your concerns about credit costs. Our team is always working to make credit usage and value clearer, and feedback like yours helps guide improvements. We’re grateful to be a part of your customer engagement strategy and look forward to continuing to support your success. ### 21. Far Exceeded My Expectations! **Rating:** 5.0/5.0 stars **Reviewed by:** Kate W. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about EZ Texting?** I love the price point, how user friendly it is, the interface is so simple and easy to use, the support is top notch. It does everything we need and more for a small business making it easy to scale but doesn't over complicate anything! **What do you dislike about EZ Texting?** Sometimes the notifications about new messages don't show so it can be annoying not to know there is a new message but it's relatively rare. **What problems is EZ Texting solving and how is that benefiting you?** It makes it easy to reach our customers quickly and to get immediate responses when we need them. I love that we can enter code into our website to easily get texts with any questions our customers have. **Official Response from Kelly Key:** > Hi Kate, Thank you so much for your wonderful review! We’re thrilled to hear that EZ Texting has exceeded your expectations and positively impacted your business. It’s fantastic that the web form s also working well for capturing customer questions right away—making communication seamless is exactly what we aim for. ### 22. Easy to use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy R. | Chief Tech Officer3, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about EZ Texting?** I like how nice the people that work there are. They have real people who actually reply to my emails or my chats. I contacted them about one of my phone numbers on a different account and they were able to accommodate my request over the course of a couple of days which was very reasonable. I have recommended them to other business clients that I work with and they have adopted their service. **What do you dislike about EZ Texting?** I have nothing negative to say about EZ Texting. They are doing great. **What problems is EZ Texting solving and how is that benefiting you?** Texting confirmation information to our customers. **Official Response from Kelly Key:** > Hi Wendy, Thank you for taking the time to share your experience! We’re so glad to hear that our support team was able to assist you quickly and thoroughly. We’re also happy EZ Texting is helping you streamline customer confirmations. Thank you for sharing your feedback. We are honored to have your recommendation. ### 23. Easy and Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Tisha W. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about EZ Texting?** EZ Texting allows me to communicate important information to our field craft workers - many of whom do not regularly utilize email on their day-to-day jobs. **What do you dislike about EZ Texting?** I don't see any downsides to this platform. **What problems is EZ Texting solving and how is that benefiting you?** Communication with employees all over Florida and Georgia who do not regularly use email or have company email addresses. **Official Response from Kelly Key:** > Hi Tisha, Thank you so much for sharing your experience! We’re thrilled to hear EZ Texting is helping you easily reach your field craft workers, especially those who may not regularly check email. Timely communication is exactly what we aim to support. Thanks for choosing EZ Texting! ### 24. EZ texting is exactly like it sounds. it is very easy to use and very efficient. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about EZ Texting?** I love that i can create preset groups and then schedule texts to them **What do you dislike about EZ Texting?** there hasn't been anything i don't really like **What problems is EZ Texting solving and how is that benefiting you?** i Have to send out month text to hundreds of poeple and this allows me to do it easily without giving out my person number to them. **Official Response from Kelly Key:** > Thank you for your review! We’re so glad to hear that creating preset groups and scheduling texts has made it easy to stay connected with your audience. We appreciate you being part of the EZ Texting community! ### 25. Easy to use, quick and reliable. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about EZ Texting?** It's very user friendly and a simple platform for any level of user. Quick reports to show usage trends to help you determine how many credits you may need. **What do you dislike about EZ Texting?** At our annual renewal, we changed plans and it locked us out of the system like we were completely new users. It also use to charge one credit per SMS message and one credit for an MMS message - it now charges three credits for MMS, so make sure your messages are short and contain no graphics (even a smiley face). **What problems is EZ Texting solving and how is that benefiting you?** It allows for multiple lists and multiple key works for quick, easy enrollment and mass messaging to staff based on different needs/criteria. For example, is allows for quick, mass communication to staff when we have open shifts that need filling, or an all staff text about an upcoming event. Quick, easy and effective communication for a very affordable price. **Official Response from Kelly Key:** > Thank you for your review! We're glad you find EZ Texting user-friendly and effective for your communication needs. It's great to hear our reports help you monitor usage trends and manage credits efficiently. We apologize for any inconvenience caused during your annual renewal. MMS messages containing multimedia content do use more credits than plain-text SMS messages. Sending SMS texts under 160 characters without emojis can help keep credit usage low. Thanks again for your feedback and for choosing EZ Texting. If you need further assistance, please don't hesitate to contact us. ### 26. EZ Texting is easy! Works well on mobile devices! Huzzah. **Rating:** 4.0/5.0 stars **Reviewed by:** Kyle M. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2022 **What do you like best about EZ Texting?** We enjoy the new workflow systems for automation and preplanned texts. The image using/creation tools have greatly improved. **What do you dislike about EZ Texting?** The contact system is still hit or miss. It is not intuitive or doesn't work correctly. **Recommendations to others considering EZ Texting:** Pricing can be confusing at first. Some features are behind additional paywalls after subscribing, not a deal-breaker, but was disappointing. It may have changed recently. **What problems is EZ Texting solving and how is that benefiting you?** We were able to interact with existing users and create seamless campaigns with recruitment and connectivity with new users. Worked great as a web-based application and fantastic on smart devices - something some of its competitors struggle with. **Official Response from Social EZ Texting:** > Kyle, Thank you so much for your review. We're happy to hear that you're enjoying EZ Texting & we especially love to hear how you're using us! When it comes to our pricing structure we appreciate your feedback and we will look to improve clarity moving forward. For now we currently have this breakdown on our site: https://www.eztexting.com/pricing. Sincerely, Taylor ### 27. EZ is easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Amy B. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about EZ Texting?** It''s simple to set up, easy to start using. **What do you dislike about EZ Texting?** I'd like to have more administrators but $10 per month is prohibitive, so it limits our ability to use more of the functionality. **What problems is EZ Texting solving and how is that benefiting you?** How to communicate with a growing team of employees. In case of store closings in multiple cities, we have them sign up for an emergency response group and will communicate through there. **Official Response from Kelly Key:** > Hi Amy, Thank you for your review! We’re glad to hear that EZ Texting has been simple to set up and helpful for communicating with your growing team. We appreciate your feedback about the cost for additional teammates. We’ll be sharing this with our product team as we continue to evaluate options and improvements. If you’d like to discuss ways to optimize your account setup, our support team would be happy to help. Please reach out anytime! ### 28. We've been using EZ Texting for our business communications, and it has been a game changer! **Rating:** 4.5/5.0 stars **Reviewed by:** C Marcela P. | Purchasing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about EZ Texting?** We love how easy it is to manage contact lists and send personalized messages. The delivery rates are excellent, and the reporting tools help us track engagement and improve our messaging strategy. **What do you dislike about EZ Texting?** While EZ Texting offers a convenient way to send mass texts and engage with customers, there are a few areas where the platform could improve. **What problems is EZ Texting solving and how is that benefiting you?** Customer support has also been responsive and helpful whenever we've had questions. **Official Response from Kelly Key:** > Thank you for your thoughtful review! We’re thrilled to hear that EZ Texting has made it easy to manage contact lists, send personalized messages, and track engagement. We’d love to hear more about the improvements you’d like to see. You can share feedback directly through the feedback link in your account or by emailing our team at answers@eztexting.com. Many of our enhancements come directly from user suggestions, so we truly value your input! Thank you for choosing EZ Texting. ### 29. Absolutely love!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about EZ Texting?** What I Like: Ease of Use: The platform is intuitive, with a clean interface that makes setting up campaigns quick and hassle-free—even for beginners. Strong Features: EZ Texting includes contact list segmentation, autoresponders, keyword management, analytics, and integration options with popular platforms like HubSpot and Mailchimp. Compliance and Reliability: It helps ensure messages are compliant with TCPA and industry standards, reducing risk for businesses. Customer Support: Their support team is responsive and helpful, with access to chat, email, and phone support. Overall Impression: EZ Texting is an excellent solution for small to medium-sized businesses looking to boost engagement, increase customer reach, and improve communication strategies. It delivers good value, especially for organizations that prioritize mobile-first marketing. **What do you dislike about EZ Texting?** Once you opt out of messaging you can't opt back in. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting helps solve the problem of slow or inconsistent communication with employees about HR and payroll matters. In a busy work environment, it can be challenging to make sure everyone sees important updates—especially when relying solely on email, which often goes unread or gets lost in inboxes. With EZ Texting, I can send instant text alerts for things like payroll deadlines, direct deposit confirmations, benefit enrollment reminders, and urgent HR updates. It ensures that employees receive the message right away and are more likely to take action quickly. This has reduced missed deadlines, minimized confusion, and improved overall communication efficiency across the organization. It’s especially helpful for reaching field staff or teams who aren’t regularly checking email. **Official Response from Kelly Key:** > Thank you for your review! We’re so glad to hear that EZ Texting’s ease of use, features, and reliable communication have been helpful for keeping your team informed about important HR and payroll updates. Thank you for your feedback on opting contacts back in. Contacts can rejoin your lists by texting your keyword to your EZ Texting number. This allows them to easily opt back in to receive your messages after unsubscribing. We appreciate your feedback and are thrilled that EZ Texting has become a valuable tool for your organization. Thank you for choosing us to help keep your team connected! ### 30. Pros and Cons **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about EZ Texting?** - Pricing structure is fair - Easy to upload groups **What do you dislike about EZ Texting?** - Cannot text group from mobile - Does not intake photos attached to replies in a way that can be easily used from mobile app - Cannot send custom URLs easily - Doesn't handle dups well. **What problems is EZ Texting solving and how is that benefiting you?** Sending group texts **Official Response from Kelly Key:** > Thank you for your review! We’re glad to hear you find EZ Texting easy to use for uploading groups and that the pricing structure works well for your needs. We appreciate your feedback about mobile functionality. For full access to features like group texting and easier media management, we recommend using EZ Texting through a mobile web browser rather than the app. We’ll also be sharing your feedback with our product team as part of our ongoing updates and improvements. If you’d like help with managing duplicates, our support team would be happy to assist! ### 31. Works well and EZ **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about EZ Texting?** I can utilize the app anywhere and get on to send texts to large groups of people **What do you dislike about EZ Texting?** You have to monitor how many people are on the texts and make sure you have them up to date so you are not spending extra credits sending to people that are no longer needed. **What problems is EZ Texting solving and how is that benefiting you?** We are able to send out mass texts to our entire workforce at once **Official Response from Kelly Key:** > Thank you for your review! We’re so glad to hear that EZ Texting makes it easy to send messages to large groups and stay connected with your entire workforce from anywhere. We appreciate your note about managing contact lists. Keeping lists updated is a great way to ensure you’re only spending credits on active contacts. Thank you for choosing EZ Texting! ### 32. Great Communications Software **Rating:** 5.0/5.0 stars **Reviewed by:** Ernesto R. | Chief Executive Officer, Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** The great website design and how easy is to use **What do you dislike about EZ Texting?** To this point I dont have any negative thing to say **What problems is EZ Texting solving and how is that benefiting you?** By staying in communication with our customers, we can ensure that they are informed on their account and also about promotions **Official Response from Kelly Key:** > Hi Ernesto, Thank you for the wonderful review! We’re thrilled to hear that you’re enjoying the website design and how easy EZ Texting is to use. We appreciate you being part of the EZ Texting community! ### 33. EZ access, EZ contact and group uploads, EZ text crafting, EZ to send and EEEZZZ on the wallet!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jay W. | Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** EZ to learn and EZ to execute. Proactive support. **What do you dislike about EZ Texting?** I do get a lot of emails! But that's okay, it prompts me to EZ'ily text something out!! **What problems is EZ Texting solving and how is that benefiting you?** Social media posts and messages are delayed. Email is almost a way of the past. EZ Texting allows me to reach my intended contacts RIGHT NOW!! **Official Response from Kelly Key:** > Hi Jay, Thank you for your great review! It’s wonderful to know that texting helps you reach your contacts instantly, especially when other channels like email and social media can feel delayed. Thank you for choosing EZ Texting. We’re excited to keep supporting your success! ### 34. Beginner-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Tristan H. | Operations Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** It's super easy campaign setup process that makes sending messages seamless. **What do you dislike about EZ Texting?** It sometime has issues sending messages to T-Mobile users **What problems is EZ Texting solving and how is that benefiting you?** Communicating with so many effectively and efficiently **Official Response from Kelly Key:** > Hi Tristan, Thank you for sharing your experience! We’re thrilled to hear that the simple campaign setup has made it easy for you to communicate with many people quickly and efficiently. We appreciate your note about occasional issues with messages to T‑Mobile users. While message delivery can sometimes be impacted by carrier filtering, our team actively works with carriers to ensure reliable delivery. If you continue to see issues, please reach out to our support team. We’d be happy to look into it further for you. ### 35. EZ Texting has been a game changer in my company. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam R. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** EZ texting makes it so easy for me to message multiple employees at one time. It has saved me so much time. **What do you dislike about EZ Texting?** I wish that I could have multiple people with different number associated with my account. **What problems is EZ Texting solving and how is that benefiting you?** Being able to communicate with all of my drivers quickly and efficiently is a game changer in my industry. We have to be able to communicate quick changes and EZ Texting helps us achieve that communication. **Official Response from Kelly Key:** > Hi Adam, Thank you for your review! We’re so glad to hear that EZ Texting has saved you time and made it easier to communicate quickly with your team. EZ Texting does offer the ability to have multiple numbers and teammates on your account. If you’re interested in setting this up, our support team would be happy to walk you through the available options and find the best fit for your needs. Thank you for choosing EZ Texting! ### 36. Has saved our business with overwhelming phone calls! **Rating:** 5.0/5.0 stars **Reviewed by:** Ben O. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** Perhaps we use EZ Texting in a non traditional matter, but it has been great do divert customers from filling up our phone lines and instead havebeen texting us their questions. This has been such a help, I wish we did this years ago! **What do you dislike about EZ Texting?** If I had to come up with one downside, it would be the latency. Sometimes texts seem to go missing or don't show up for quite some time. Also don't seem to consistently "auto refresh." Meaning I'll log in and even though I thought I'm caught up, I refresh and there all of the sudden I have multiple unread messages. **What problems is EZ Texting solving and how is that benefiting you?** It has hugely solved our phone call problem, we are a small business that is very seasonal. In the busy months we simply can't answer our phones. This has created a way for us to interact with customers without being tied up on the phone all day. **Official Response from Kelly Key:** > Hi Ben, Thank you for sharing your experience! We love hearing how EZ Texting has helped you reduce phone traffic and make it easier for customers to reach you with questions. We appreciate your feedback about latency. While delays can occasionally occur due to carrier traffic, if this continues to be an issue, please reach out to our support team. We’d be happy to take a closer look. Thank you for choosing EZ Texting! ### 37. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Olivia M. | Optometrist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** Our office really loves EZ Texting! We love that the message comes directly from the office number without having to have a special, different number to text to. Additionally, it is extremely easy to use. Very user friendly for all skill levels. It's also useful that images can be sent as well. **What do you dislike about EZ Texting?** I don't know if anything we dislike about EZ Texting at this time. Everything has worked great! **What problems is EZ Texting solving and how is that benefiting you?** It's allowing us to communicate with people if they aren't able to answer the phone. Quick responses are helping our communication. **Official Response from Kelly Key:** > Hi Olivia, Thank you for sharing your review! We’re so happy to hear that EZ Texting has been easy to use for your entire team and that you love being able to send messages directly from your office number. We’re thrilled everything has been working smoothly, and we appreciate you being part of the EZ Texting community! ### 38. EZ Texting Usage as an Non-Profit **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** Price. We are a not for profit organization. It is fairly priced. **What do you dislike about EZ Texting?** A bit different to navigate than other platforms but OK once you have had some experience with it. **What problems is EZ Texting solving and how is that benefiting you?** Keeping our members up to date on meetings and events. **Official Response from Kelly Key:** > Thank you for your review! We’re glad to hear that EZ Texting has been a cost‑effective solution for your nonprofit. We appreciate your note about navigating the platform. If you ever need tips or a walkthrough to save time, our support team is always happy to help. Thank you for choosing EZ Texting to stay connected! ### 39. EZ Texting - excellent value **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about EZ Texting?** After reviewing multiple text services, I found EZ Texting to have the best value and features relative to their competitors. The onboarding process was very simple and the interface is easy to use. **What do you dislike about EZ Texting?** While it offers basic autoresponders, it lacks the deeper automation workflows available in platforms catering to larger organizations **What problems is EZ Texting solving and how is that benefiting you?** We've used the service for alerting staff to information that they might not otherwise see in email. Examples would be like if a parking lot is being redone and staff need to park elsewhere. Or a hazard of some sort crops up and they may not be at their computer. **Official Response from Kelly Key:** > Thank you for your thoughtful review! We’re so glad to hear that you’ve found EZ Texting to be a great value and that the onboarding process and interface have been easy to use. If you haven't already, we invite you to check out our new Workflows feature, which allows for deeper automation options. This could be a perfect solution for streamlining your campaigns and alerts like the ones you send to staff. We'd be happy to walk you through your specific use case and show you how Workflows can make sending messages even easier and more efficient. Thank you for choosing EZ Texting. We look forward to helping you get even more out of the platform! ### 40. OK **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about EZ Texting?** Ability to text from my computer without having to use my phone **What do you dislike about EZ Texting?** The membership should be a monthly subscription, not by credits **What problems is EZ Texting solving and how is that benefiting you?** texting from my computer using templates without having to text from my cellphone **Official Response from Kelly Key:** > Thank you for sharing your feedback! We’re so glad EZ Texting makes it easy to send messages and manage templates right from your computer. We wanted to let you know that we do offer monthly subscription plans that include 500 credits (and higher). Please reach out to our support team anytime, and we’d be happy to walk you through your options. Thanks for being part of EZ Texting! ### 41. Ez text is great **Rating:** 4.5/5.0 stars **Reviewed by:** Maria I. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about EZ Texting?** Ease of use, customer service ability to do on my phone a app **What do you dislike about EZ Texting?** Inability to see what contact group leads are in **What problems is EZ Texting solving and how is that benefiting you?** Ability to easily communicate en masse w leads **Official Response from Kelly Key:** > Hello Maria, Thanks for sharing your experience! We’re so glad EZ Texting has made it easy for you to communicate with your leads. We appreciate your feedback about viewing which groups your leads are in. Feel free to reach out to our support team. We'd be happy to walk you through some tips to manage groups effectively in your account. ### 42. EZ texting and how it made our work easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Reyan O. | Tenant Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about EZ Texting?** It's accessibility and it's very easy to use. **What do you dislike about EZ Texting?** What I don't like about it is that it takes time to understand how to divide text messages. **What problems is EZ Texting solving and how is that benefiting you?** It helps us send multiple messages at once and it also gives us suggestions for the messages that we need a reply on. **Official Response from Kelly Key:** > Hi Reyan, Thanks so much for your review! We’re so glad to hear that EZ Texting has made your work easier and that you’re finding the platform accessible and easy to use. If you'd be open to sharing more details about the challenge you're experiencing with dividing messages, please reach out to us directly or use the feedback link in your account. Our team is always looking for ways to make message creation and management even smoother, so this insight is really valuable. Thanks for being part of the EZ Texting community! ### 43. Easy to use, can mass text, organized! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2025 **What do you like best about EZ Texting?** The ease of use in texting and mass texting. Can replenish credits and ready to use after payment. Get confirmation when text goes out and can schedule text in advance. **What do you dislike about EZ Texting?** Could be costly if text usage is high, but cost will most likely be the same with other platforms too. Wish that the platform will take accents for languages, such as Vietnamese. **What problems is EZ Texting solving and how is that benefiting you?** No problems currently. Just wish that eventually platform will allow accents for languages, such as Vietnamese. **Official Response from Kelly Key:** > Thank you for sharing your feedback! We’re so glad you’re enjoying how easy it is to send and schedule texts, as well as the quick credit replenishment and confirmations. We appreciate your feedback about support for Vietnamese characters. We’ve shared this request with our product team so they can consider it as we continue improving the platform. Thank you for being part of the EZ Texting community! ### 44. EZ texting helps with notifying tenants **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about EZ Texting?** Its quite easy to update groups as my tenants change frequently, so updating my csv file is easy **What do you dislike about EZ Texting?** It would make it easier if it automatically synced with my icloud contacts **What problems is EZ Texting solving and how is that benefiting you?** Eliminates the need for tenant notifications and is more effective than posing notices. Also great for notification for hosting events for our Biblestudy **Official Response from Kelly Key:** > Thank you for your review! Thank you for sharing your experience! We’re so glad EZ Texting has made it easy to keep tenant notifications and event updates organized and effective. Thanks again for being part of the EZ Texting community. ### 45. Great platform for mass texting super easy **Rating:** 5.0/5.0 stars **Reviewed by:** Evan S. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about EZ Texting?** EZ texting's Hubspot integration was SUPER easy for us to use, and the ease of sending mass texts was very clean. **What do you dislike about EZ Texting?** Whenever I send a mass text, sometimes i cant see the initial text I sent that's the only thing **What problems is EZ Texting solving and how is that benefiting you?** Mass marketing with dead leads **Official Response from Kelly Key:** > Hi Evan, Thank you for sharing your feedback! We’re glad to hear you’ve found value in our HubSpot integration and how easy it is to send mass texts. We’d like to learn more about the issue you mentioned with not being able to see your initial text after sending. Could you reach out to us at answers@eztexting.com or the in-app chat so we can investigate this further and help resolve it? We appreciate you choosing EZ Texting and look forward to helping you get the most out of the platform! ### 46. Easy to use SMS app for Sales Messages **Rating:** 4.5/5.0 stars **Reviewed by:** Shauna T. | Digital Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about EZ Texting?** Great features and cost effective. I enjoy using the AI writing to shorten my own writing **What do you dislike about EZ Texting?** I wish there were better ways to collect new users **What problems is EZ Texting solving and how is that benefiting you?** I use it to send out short blasts to remind customers of upcoming sales and new flyer drops **Official Response from Kelly Key:** > Hi Shauna, Thank you for your review! We are thrilled to hear that you're enjoying EZ Texting's features and AI Compose. We appreciate your feedback about list growth tools. If you haven't already tried them out, you might find our Keywords, QR codes, Sign-Up Forms, and Click-to-Text helpful for collecting new contacts. They’re designed to make growing your audience simple and effective. Please reach out if we can offer suggestions on your specific use case. Thank you again for your review. ### 47. Affordable and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren L. | marketing coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about EZ Texting?** They have many affordable options for small businesses and the layout is simple and easy to navigate **What do you dislike about EZ Texting?** doesn't integrate with a lot of crm platforms **What problems is EZ Texting solving and how is that benefiting you?** reaching prospecting customers with offers **Official Response from Kelly Key:** > Hi Lauren, Thank you for your feedback! We're thrilled to hear that you're finding EZ Texting easy to navigate and that our affordable options are helping your small business connect with prospects effectively. We also appreciate your note about CRM integrations. If there’s a specific CRM platform you'd like to see supported, we’d love to hear from you! Feel free to use the Feedback form in-app or chat with support. Thank you for being part of the EZ Texting community! ### 48. Love ez text **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2025 **What do you like best about EZ Texting?** It’s super easy and convenient to use. I love I can upload spreadsheets and create lists. **What do you dislike about EZ Texting?** That we have to pay , laugh out loud !!! **What problems is EZ Texting solving and how is that benefiting you?** Can blast people without giving my personal number out. **Official Response from Kelly Key:** > Thanks so much for the review! We’re happy to hear you’re finding EZ Texting easy to use and that you can stay connected without needing to share your personal number. ### 49. Easy Peasy Texting **Rating:** 4.5/5.0 stars **Reviewed by:** Roland W. | IT Director for Houston and DFW, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about EZ Texting?** What I like best about EZ Texting is how simple it is to set up. Adding contacts, creating groups, and scheduling messages are all super easy. Plus, the web portal is incredibly user-friendly **What do you dislike about EZ Texting?** Using it from a mobile device is a bit clunky, but it could definitely be smoother and easier to use for when we need to send a mass text on the go. **What problems is EZ Texting solving and how is that benefiting you?** EZ Texting has streamlined our internal communication, making it easy to mass communicate with our office about events and urgent updates, like hurricanes. It's not used for external marketing, but it’s significantly improved communication among colleagues, saving us time and effort. **Official Response from Kelly Key:** > Thanks so much for your feedback! We're glad to hear EZ Texting has made internal communication easier and that you’ve found the platform simple and user-friendly. We appreciate your note about the mobile experience. If you’d be open to sharing more about the challenges you’ve encountered on mobile, we’d love to learn more. Feel free to reach out using the “Feedback” link in the app. Thank you for being part of the EZ Texting community! ### 50. Works great to reach out to all employees at one time. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about EZ Texting?** It's a great way to reach all employees. Especially ones who don't use or want to share an email. **What do you dislike about EZ Texting?** Wish it didn't give me errors when I use special characters. **What problems is EZ Texting solving and how is that benefiting you?** There was only one choice on the above question. My main use is in HR for contacting employees and communicating across the whole plant. **Official Response from Kelly Key:** > Thank you for your review! We're thrilled to hear that the platform has been a valuable communication tool for your HR needs. We also appreciate your feedback about errors related to special characters. We’d love to learn more about the specific types of errors you're encountering. If you haven’t already, or if you'd like to explore this further, please don’t hesitate to reach out to our support team. Understanding the details will help us work toward a resolution and continue improving your experience. Thanks again for choosing EZ Texting! ## EZ Texting Discussions - [How can I get more help setting up campaigns?](https://www.g2.com/discussions/30796-how-can-i-get-more-help-setting-up-campaigns) - 1 comment, 1 upvote - [Is there a way to integrate with Square?](https://www.g2.com/discussions/is-there-a-way-to-integrate-with-square) - 1 comment, 1 upvote - [How do I make the most use of my credits?](https://www.g2.com/discussions/how-do-i-make-the-most-use-of-my-credits) - 1 comment, 1 upvote - [Is there indeed any additional cost to the recipient to reply to a message sent from EZ texting?](https://www.g2.com/discussions/is-there-indeed-any-additional-cost-to-the-recipient-to-reply-to-a-message-sent-from-ez-texting) - 1 comment, 1 upvote - [How can I upload contact lists from a CSV file directly on to EZ texting?](https://www.g2.com/discussions/15139-how-can-i-upload-contact-lists-from-a-csv-file-directly-on-to-ez-texting) - 1 comment, 1 upvote - [View EZ Texting pricing details and edition comparison](https://www.g2.com/products/ez-texting/reviews?order=most_recent&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-08+22%3A24%3A23+-0500&secure%5Bsession_id%5D=d9741303-45ba-4e97-9523-f4cc4dd272ad&secure%5Btoken%5D=87e7e9dbd2fefd1606dcda46c62e66c096e1d65bee4ec4407c51f3097467b674&format=llm_user) ## EZ Texting Integrations - [API](https://www.g2.com/products/api/reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Open Commerce](https://www.g2.com/products/intuit-mailchimp-open-commerce/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## EZ Texting Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentification **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes - API Integration **AI - RCS Business Messaging** - AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top EZ Texting Alternatives - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,858 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,444 reviews) - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,366 reviews)