--- title: EZ Texting Reviews meta_title: 'EZ Texting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 744 reviews by the users' company size, role or industry to find out how EZ Texting works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 744 scale: '5' date_modified: '2026-07-09' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # EZ Texting Reviews **Vendor:** EZ Texting **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.5/5.0 **Total Reviews:** 744 ## About EZ Texting Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today. ## EZ Texting Pros & Cons **What users like:** - Users appreciate the **ease of use** in EZ Texting, finding it simple for various communication needs. (62 reviews) - Users appreciate the **user-friendly interface** of EZ Texting, making text management and onboarding simple and efficient. (23 reviews) - Users love the **easy communication** features of EZ Texting, facilitating timely updates and engagement with tenants and employees. (21 reviews) - Users value the **intuitive and easy setup** of EZ Texting, making it straightforward to start using effectively. (18 reviews) - Users appreciate the **ease of managing contacts and personalized messaging** with EZ Texting, enhancing their marketing efforts. (17 reviews) - Users highlight the **top-tier customer support** of EZ Texting, providing efficient and helpful assistance throughout the setup process. (16 reviews) - Time-Saving (15 reviews) - Simple (13 reviews) - Automation (10 reviews) - Users find EZ Texting to be **affordable** , providing excellent value for its easy-to-use interface and great support. (9 reviews) **What users dislike:** - Users find the **credit system expensive and confusing** , making budgeting and tracking costs a challenge. (20 reviews) - Users find the app **not intuitive** , leading to frustration and complications in using the service effectively. (8 reviews) - Users face **SMS issues** with EZ Texting, struggling to send group messages and manage costs effectively. (8 reviews) - Users experience **sending issues** with EZ Texting, including difficulties seeing sent texts and app message limitations. (6 reviews) - Users struggle with **reporting issues** in EZ Texting, desiring more detailed analytics and better delivery reports. (5 reviews) - Campaign Issues (4 reviews) - Users find the **contact management process cumbersome** , wishing for a more user-friendly and streamlined experience. (4 reviews) - Feature Improvements (3 reviews) - Limited Features (3 reviews) - Users find the lack of **call features** and unclear credit system limiting for effective budgeting and communication. (3 reviews) ## EZ Texting Reviews ### 1. EZTexting is a Great Choice for SMS and MMS needs **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher P. | Director, Digital Web Experience, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2019 **What do you like best about EZ Texting?** My favorite part about EZ Texting is the hands-off but still helpful approach that their team has. They are always responsive when needed but they also don't try to up-sell everything at every contact point. Every contact I've had from sales to support has been a positive experience. **What do you dislike about EZ Texting?** The part I dislike most about EZ Texting's offerings is the limited integrations the platform has built in. Other vendors had more opportunities to integrate directly into our ESP (email service provider) but EZ Texting does allow someone with more technical abilities to integrate via their API. **Recommendations to others considering EZ Texting:** If you are looking for an easy out-of-the-box service that supports images and text in the text messages sends and don't have requirements such as connecting to multiple services, EZ Texting can get you set up in a matter of hours. **What problems is EZ Texting solving and how is that benefiting you?** We started using EZ Texting as a way to retire our tablet-based surveys at marketing activations. Allowing the user to text a number to be entered into the sweepstakes was a lot easier than our old system of having them fill out a contact form on a tablet at our booth. ### 2. Costs are a bit hidden, but the service works well **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about EZ Texting?** The ease of using the service. It is simple to setup and to send messages. **What do you dislike about EZ Texting?** The pricing is a bit misleading as it appears you are only paying to set up the keyword, but then you also have to pay for each message and that breakdown took a bit to understand. **Recommendations to others considering EZ Texting:** Thoroughly review the pricing plans and just make sure it fits your budget needs. **What problems is EZ Texting solving and how is that benefiting you?** We needed to be able to communicate with various groups during a very hectic three day event and this allowed us to do that without complicated communication plans. ### 3. Great for developers **Rating:** 5.0/5.0 stars **Reviewed by:** Luiggi C. | Project Manager/Business Analyst, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **What do you like best about EZ Texting?** The well documented API gives us the options to build exactly what we want on top of EZ Texting's platform. **What do you dislike about EZ Texting?** I dislike the cost per month of keywords. I wish there was a cheaper way to acquire and retain them, perhaps for a yearly discount. **Recommendations to others considering EZ Texting:** If you run alcohol campaigns, be sure to ask EZ Texting about your options to staying compliant before you print keywords on advertising material. **What problems is EZ Texting solving and how is that benefiting you?** We run sweepstakes campaigns for our clients that range from sending a link to another website or having users complete multiple steps to enter a sweeps via text messages. ### 4. Bad customer support, not a great service **Rating:** 0.5/5.0 stars **Reviewed by:** Connor W. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2019 **What do you like best about EZ Texting?** simple interface, easy to get setup when you first start out. The user experience is relatively easy to navigate **What do you dislike about EZ Texting?** The people at EZ Texting are extremely difficult to work with and are a bit deceitful in how they sell different services. Every feature on the site needs to be paid for to utilize. Overall pretty dissapointed **Recommendations to others considering EZ Texting:** Go with another service. EZ texting may be great in the short term but will hurt over long run. **What problems is EZ Texting solving and how is that benefiting you?** Getting in contact with customers via SMS ### 5. Much better than copying and pasting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2019 **What do you like best about EZ Texting?** We own a school photography company and need to send out mass texts for instructions and it’s very easy to bulk upload your contacts, type out the message and press send! Saves us 30-40 minutes of copying and pasting each text. **What do you dislike about EZ Texting?** The least helpful are the reports. I can’t really seem to understand the benefits of why we need the reports for the types of messages we’re sending out. **What problems is EZ Texting solving and how is that benefiting you?** We are saving so much time not having to copy and paste texts to every student we need to send instructions to. ### 6. Excellent Way to Reach Program Participants **Rating:** 5.0/5.0 stars **Reviewed by:** Cathy D. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2019 **What do you like best about EZ Texting?** EZ Texting is user friendly. It allows me to get the message out quickly and know everyone has the information. **What do you dislike about EZ Texting?** The price point is a bit high for a nonprofit organization on a limited budget. **What problems is EZ Texting solving and how is that benefiting you?** We are able to reach our families quickly and know the message was delivered. ### 7. Great service - much needed **Rating:** 4.5/5.0 stars **Reviewed by:** Emily R. | Buyer Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2020 **What do you like best about EZ Texting?** How easy it is to send a text message to a group! **What do you dislike about EZ Texting?** The price but that can't be helped.. it's the cost of business **What problems is EZ Texting solving and how is that benefiting you?** Getting a message out to our database - it's an important tool for marketing in this day and age ### 8. We have really enjoyed using EZ Texting. **Rating:** 3.5/5.0 stars **Reviewed by:** Donda C. | Auctioneer and Owner, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2019 **What do you like best about EZ Texting?** Our customers have been really positive about the reminders they get before every sale. We find this an easy way to keep top of mind **What do you dislike about EZ Texting?** The cost of the service is a little pricey for our small business. But we are working out the cost and realizing it is more customer service and less about advertising costs **What problems is EZ Texting solving and how is that benefiting you?** We have events every 2 weeks and we found that people were forgetting us since we don't have something daily to sale. This service works great as a reminder tool ### 9. Ez Texting EZ marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Terry C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2019 **What do you like best about EZ Texting?** The ease of the user internface. The program is easy to use and train others on. **What do you dislike about EZ Texting?** Updating billing. It is very difficuilt to update billing when you do and make .a mistake you are locked out and they have to review it **What problems is EZ Texting solving and how is that benefiting you?** Communicating with customers on a mass scale ### 10. Easy Interface - Instant Results **Rating:** 5.0/5.0 stars **Reviewed by:** Alan D. | Founder, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2019 **What do you like best about EZ Texting?** I was up and running in a matter of minutes. Had never done mass texting or text marketing. Interface was easy to use and very intuitive. Can use for mass messages or one on one. **What do you dislike about EZ Texting?** Wish they had a mobile app but they say one is coming soon. **What problems is EZ Texting solving and how is that benefiting you?** I have been able to activate customers faster, handle customer service issues instantly and communicate with my customers the way they want - through text! We market to younger customers. They have accepted using texting 100% ### 11. Easy to use and reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Víctor G. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2019 **What do you like best about EZ Texting?** The templates are awesome, you can customize and send quickly **What do you dislike about EZ Texting?** It was initially a bit tough to get set up **Recommendations to others considering EZ Texting:** Works great for your existing customers. **What problems is EZ Texting solving and how is that benefiting you?** We are using sms to remind guests of the bookings, payment reminds and agreement communication ### 12. EZ Texting **Rating:** 3.0/5.0 stars **Reviewed by:** Jeremy F. | Marketing Analyst, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2019 **What do you like best about EZ Texting?** Very simple platform, not as expansive as another one we currently use, but met our needs to B2C text. **What do you dislike about EZ Texting?** Not many advanced options. That's not necessarily negative, but our other texting platform gives us the ability to set up automated text campaigns. **What problems is EZ Texting solving and how is that benefiting you?** Simple B2C texting, easy to remember short code for replies ### 13. Amazing interface and great customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon C. | director of business development , Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2019 **What do you like best about EZ Texting?** This company has been amazing to work with. Their was an error in the software and they got back to me immediately to correct the issue. They even had a tech look into the issue found an error and are correcting it for all users. Amazing. **What do you dislike about EZ Texting?** There is nothing that I can complain about at this time. **What problems is EZ Texting solving and how is that benefiting you?** We are able to have interaction with our podcast users at all time and have live interactive questions during our live events. ### 14. Ideal SMS services for marketing. **Rating:** 4.0/5.0 stars **Reviewed by:** Gary S. S. | Marketing Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2019 **What do you like best about EZ Texting?** The messaging service with which EZ Texting has a very complete system to perform all types of marketing campaigns saw SMS; thanks to the features that are counted within this platform, you can perform different market studies, based on personalized surveys via text message, this feature is one of the most pleasing to me to perform from this platform as we can launch different research studies by this means, creating different types of surveys with different characteristics, especially multiple response surveys based on the vote of the people, you can also add images and the additional text you want in these messages, which It helps create a very nice survey for users. **What do you dislike about EZ Texting?** There are some features that can be improved for the sending of text messages, for example, I do not like much the limitation of characters that this application has in the sending of messages, sometimes you need a larger amount and you must resort to sending a message. A second message, which causes a significant loss of audience, the ideal would be to have a higher limit, not always need to send many words, but when it is necessary to do so is a problem, should have a limit of up to 500 characters, which is already something that gives more freedom when sending any information, or perform any type of study. **Recommendations to others considering EZ Texting:** This tool is ideal to perform different market studies by SMS, but if you need to make, send messages, with very long texts, the application has a character limit, which must be taken into account before purchasing the service. **What problems is EZ Texting solving and how is that benefiting you?** It is an easy way to send information to our users anywhere, text messages to me are a very effective option in the campaigns we do, as it is a way closer, and sure to have the timely response from those interested, which becomes campaigns with greater effectiveness and conversion if needed, we can also conduct all kinds of surveys and studies through this means, which helps us a lot in our marketing practices. ### 15. It could be better **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about EZ Texting?** I like the keyword feature...but I continue to get a text from people that are not affiliated with my keyword. I also like that you can bulk text my clients all at the same time. Unfortunately, there is not much more I like about the software. **What do you dislike about EZ Texting?** The cost structure and customer service. The cost structure is expensive for a small business. I have a lot of credits accumulating and if I turn off the subscriptions I will lose my keyword. That does not work because it is still attached to another person. So I get their text often. I really feel trapped. I need the service but the cost is not conducive to my small business. I have had to call customer service and connect through chat and in both cases, they were not that helpful. **Recommendations to others considering EZ Texting:** There should be better support for new users. The support team did not help. I am a small business and EX Text states it is for small business as well. Well, it is not in my opinion. I used the chat and the agents were not knowledgeable. **What problems is EZ Texting solving and how is that benefiting you?** I am able to reach my entire client base via text. I would like to get some support on how I can use the service in other ways. But, I have very little faith in the customer service agents. **Official Response from Kelly Key:** > Hello! We're sorry that you didn't have the optimal experience with our service. At EZ Texting, we pride ourselves on our outstanding customer service and assure you that your experience is not the norm. We'd encourage you to reach back out and connect to someone on our Account Management team to get you better acquainted with our system and determine what pricing structure makes the most sense for you. ### 16. Getting the Word Out **Rating:** 5.0/5.0 stars **Reviewed by:** Dominick L. | Broker Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2019 **What do you like best about EZ Texting?** I think the best part of using texting to get my message out is that I know it's almost an involuntary reaction to check the message. Also being able to put a photo into the message attracts attention to the message. To sum it up I get the word out to hundreds of potential buyers and agents with one click of the mouse. Good stuff. **What do you dislike about EZ Texting?** There isn't much to dislike. If you can text by phone, then this is a now brainer. Even the contact uploads are easy. I wouldn't change a thing. **Recommendations to others considering EZ Texting:** Photos get the best results **What problems is EZ Texting solving and how is that benefiting you?** I'm able to reach a whole lot more people that will read what I'm sending than using email. **Official Response from Sarah Hale:** > Thank you for your review Dominick! We are thrilled that you've had a great experience with EZ Texting. ### 17. Love it!! **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2019 **What do you like best about EZ Texting?** The name of the company tell it all: it is EZ! It took me no time at all to figure out how to use the site, create groups for different campaigns, send text message, mms messages, or schedule texts. It is one of the best things that I have ever signed my company up for. I will continue to be a customer for a very long time. **What do you dislike about EZ Texting?** I do not love the app. It seems to me, to be a little bit outdated. If the folks at EZ texting could do a small update on the functionality portion of the app that would be great. But it does not bother me too much because I use my computer for most of it. **Recommendations to others considering EZ Texting:** Please give them a try! You won't regret it! **What problems is EZ Texting solving and how is that benefiting you?** In this day in age, not everybody checks email all the time, not everybody answers calls, but everyone checks texts. I now send texts for every appointment reminder. ### 18. Amazing Product **Rating:** 5.0/5.0 stars **Reviewed by:** Tamika J. | Digital Marketing and Communications Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2019 **What do you like best about EZ Texting?** I love the interface, its so user friendly. **What do you dislike about EZ Texting?** nothing, I love everything about this product, **What problems is EZ Texting solving and how is that benefiting you?** Communication and awareness with our clients, staff, and stakeholders. ### 19. Great for Emergency Notice needs **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2019 **What do you like best about EZ Texting?** We find EZ Texting very easy to use. I like it that if I haven't needed to use it for 2 months, I find it easy to figure it out again. I have multiple water systems which I need residents signed up for emergency water notices. The ability to handle multiple systems with one account works very well. **What do you dislike about EZ Texting?** Can't think of the downsides yet. It would be nice to have the ability to enter people who would need notified by alternate option. Some people only want to be called because they can't accept text messaging. It would be nice if EZ Texting could be a database of all our communication for emergency purposes. Maybe you could expand into recorded voice calls for those that don't want text messaging. **What problems is EZ Texting solving and how is that benefiting you?** Had complaints of people not seeing emergency notices. This way they are without excuse. I love that people no longer complain that they didn't see the notices. ### 20. Great service - easy to use and very effective **Rating:** 5.0/5.0 stars **Reviewed by:** Max A. | CBDO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2019 **What do you like best about EZ Texting?** Self-serve, easy to navigage and great results Fast approval of messages to send out Easy list management Easy unsubscribe and list cleanup **What do you dislike about EZ Texting?** -Would be great if I could integrate into my Vonage landline -Their logo is awfully close to Denver Broncos colors **What problems is EZ Texting solving and how is that benefiting you?** keeping in front of clients that are interested in our training program letting students know of important updates regarding industry requirements ### 21. Still trying to understand the effectiveness **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2020 **What do you like best about EZ Texting?** Relatively easy to use. Simple interface. **What do you dislike about EZ Texting?** I did not experience any particular difficulties as the first time user. **What problems is EZ Texting solving and how is that benefiting you?** Marketing to existing customer base with new channel. I cannot see significant benefits - the sales was up by 15% vs. previous Tuesday which has a lot of margin for error. ### 22. Great for Business **Rating:** 5.0/5.0 stars **Reviewed by:** Rene G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2019 **What do you like best about EZ Texting?** The product allows you to send a huge volume of text to your clients. Its easy and being able to import your contacts is great. **What do you dislike about EZ Texting?** I did not find anything that i disliked in the product. **Recommendations to others considering EZ Texting:** This product will make communication to **What problems is EZ Texting solving and how is that benefiting you?** The ability to get to my clients and employees is a mass scale communication. ### 23. Generated 3 Car Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Rainer K. | IT, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2019 **What do you like best about EZ Texting?** The database of customers is easy to use with the available filters. I like the group function the best. **What do you dislike about EZ Texting?** It is not really a dislike but I didn't upload some dates on when customers joined the program. I wanted to filter by date. I am not sure if I can re-upload the lists and insert the dates. **Recommendations to others considering EZ Texting:** As a database administrator I find it very easy to use. **What problems is EZ Texting solving and how is that benefiting you?** I was able to pick out the particular target group I wanted for a specific campaign. It worked and I got 3 car sales. ### 24. Great value, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about EZ Texting?** The usr experience makes EZ texting very easy to use. It provides great flexibility and is value-priced. A winning combination. **What do you dislike about EZ Texting?** Some industries are unfairly targeted by carriers for omission from their service, so EZ texting has to block everyone from those industries. Not really their fault, but it makes me ponder what the future of texting will be. **Recommendations to others considering EZ Texting:** If you are looking for a system that can get you some zero to go in a matter of minutes, and make the ongoing management of your text efforts simple. EZ Texting is a solid choice. **What problems is EZ Texting solving and how is that benefiting you?** EZ texting was super easy to set up, and made it a snap to send out high quality image texts as well as standard SMS texts. The list management was the best interface I've seen. ### 25. Qucik Setup and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Kara M. | Field Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2019 **What do you like best about EZ Texting?** I can "set it and forget it" and don't have to worry about constantly sending out new messages. **What do you dislike about EZ Texting?** lag time for sending MMS messages is longer than I would like it to be. Many of our users don't get the message until 5+ minutes later, and often lose interest. **What problems is EZ Texting solving and how is that benefiting you?** increased data collection ### 26. Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2019 **What do you like best about EZ Texting?** I can get a quick message out to my facility with ease. **What do you dislike about EZ Texting?** The only downside is that I have to pay an extra cost for a unique number. Our use is only for emergencies but I have to pay monthly to keep the unique number. **Recommendations to others considering EZ Texting:** We implemented EZ Texting during hurricane season as a way for our employee's to get first hand information concerning our facility and their responsibility to report to work. EZ Texting did the job intended what we needed to accomplish. **What problems is EZ Texting solving and how is that benefiting you?** Have not had any problems. ### 27. Great for Group and Mass Texting **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph A. | Worship Pastor , Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2019 **What do you like best about EZ Texting?** I can send media in my mass texts. And with the MMS option you have enough characters to communicate effectively. **What do you dislike about EZ Texting?** You have to pay monthly for a keyword. I wish you could one time purchase and sell like a web domain. **Recommendations to others considering EZ Texting:** Great Mass Texting App **What problems is EZ Texting solving and how is that benefiting you?** Great for quick group messages without creating a long thread. ### 28. Literally EZ **Rating:** 5.0/5.0 stars **Reviewed by:** Amy K. | Children's Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **What do you like best about EZ Texting?** The set up was easy and painless for me to work with! **What do you dislike about EZ Texting?** I dislike the fact that we're charged per keyword per month. **Recommendations to others considering EZ Texting:** It's easy and efficient but there are cost I didn't realize. **What problems is EZ Texting solving and how is that benefiting you?** Being able to get information out quickly and efficiently to our church members has been great! ### 29. Affordable Solution for Group texing **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn J. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2019 **What do you like best about EZ Texting?** The program makes it so easy to quickly add contacts to get the word out in a flash. We often have changes to appointments due to the weather. Our clients love how quick and responsive we can be with everyone all at once. **What do you dislike about EZ Texting?** I have to go to the program for the inbox. Not sure if there is an app? When I am on the go, its hard to access the inbox. **What problems is EZ Texting solving and how is that benefiting you?** Time and instant access. People don't read email anymore, but will usually at least glance at a text. I literally had someone texting everyone one by one, or in small batches as reminders to appointments, or last minute changes to appointments. Now I can pull the contacts in from a spreadsheet or list, and have the info out to clients within 5 minutes. **Official Response from Sarah Hale:** > Hi Dawn, thank you for your feedback. We're glad that you love EZ Texting! We are currently working on our mobile app and will be releasing it very soon so stay tuned! There is an option for message forwarding to you via text, but it does require more credits. Please let us know if we can be of any further assistance. ### 30. Love using EZ text! **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah C. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **What do you like best about EZ Texting?** The website is really easy to use. We really like it. **What do you dislike about EZ Texting?** nothing. I wish it integrated with my dms frazer. **Recommendations to others considering EZ Texting:** PLEASE INTEGRATE WITH FRAZER DEALER MGMT SOFTWARE **What problems is EZ Texting solving and how is that benefiting you?** My customers are loving getting texts to remind them of their payment, which in turn, makes them pay better! ### 31. Great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2019 **What do you like best about EZ Texting?** EZ Texting makes my job easy! I can reach the whole team - or a segment of the team - at one time. **What do you dislike about EZ Texting?** Nothing - the tool makes it easy to customize messages and audiences. **What problems is EZ Texting solving and how is that benefiting you?** Ability to reach an entire team at once. ### 32. Revolutionized sending blasts to people who dont read email! **Rating:** 4.0/5.0 stars **Reviewed by:** Brian D. | Systems Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2019 **What do you like best about EZ Texting?** Allows me to send messages that are much more attractive to people who wont read emails **What do you dislike about EZ Texting?** I dont have any dislikes 123456789 123456789 **What problems is EZ Texting solving and how is that benefiting you?** Communication with subordinates and not setting up cumbersome group texts that people inevitably respond to ### 33. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Brooks L. | Director of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2019 **What do you like best about EZ Texting?** It was easy to upload all my contacts via csv file. **What do you dislike about EZ Texting?** I've not found anything that I dislike at this point. **Recommendations to others considering EZ Texting:** Go for it! You won't be sorry. **What problems is EZ Texting solving and how is that benefiting you?** solving our lack of communication problem. We have a more included work force. ### 34. Easy to Use, Rubust System! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about EZ Texting?** The system is quite intuitive. It's easy to format messages, add links & photos, and pull reporting after the fact. **What do you dislike about EZ Texting?** Nothing that I can think of off hand. It's been easy to use, and the few hiccups I've had, tech support was able to get me up and going again. **Recommendations to others considering EZ Texting:** Buy This Program! It's such a great tool. **What problems is EZ Texting solving and how is that benefiting you?** Reaching out to customers and letting them know about upcoming enrollments has been a dream with this system. ### 35. EASY PEASY **Rating:** 4.5/5.0 stars **Reviewed by:** Shirley R. | Marketing Director, Public Relations and Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **What do you like best about EZ Texting?** Just very intuitive and easy to set up and send texts **What do you dislike about EZ Texting?** Can't think of anything... it is meeting all of my requirements/needs. **Recommendations to others considering EZ Texting:** thanks for all your help! **What problems is EZ Texting solving and how is that benefiting you?** Reaching more customers when I have specials or important info to share. ### 36. EZ Texting for non profits **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **What do you like best about EZ Texting?** As a non profit Bootcamp school, we host multiple information sessions monthly. I like being able to send group texts that seem individualized. It is helpful that we can respond to each user individually if needed. **What do you dislike about EZ Texting?** I would prefer a more user-friendly app. I currently have to access this from my desktop, limiting the quickness of sending messages out. **What problems is EZ Texting solving and how is that benefiting you?** I am able to communicate quicker and save time with template responses that I have pre-set. ### 37. Great service. **Rating:** 3.5/5.0 stars **Reviewed by:** Andrew B. | Stage Manager, Entertainment, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2019 **What do you like best about EZ Texting?** The easy to use website. Simple enough for anyone to use. **What do you dislike about EZ Texting?** Pricing. Cost per month is too high. Needs to lower. **What problems is EZ Texting solving and how is that benefiting you?** Contact manager. easy to update as the organization changes. ### 38. Convenience at its best **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2019 **What do you like best about EZ Texting?** I love the convenience and organization of this app. It’s very easy to navigate. **What do you dislike about EZ Texting?** I wish there was an actual app for this website. **What problems is EZ Texting solving and how is that benefiting you?** Communication amongst my team. ### 39. It was useful and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **What do you like best about EZ Texting?** The concept of the product. Before using this product, it was difficult to maintain steady reminders to the younger demographic **What do you dislike about EZ Texting?** I do not like when any company signs you up to their automatic payment. EZ Texting did that. Also, there were times when I would try to use ex texting on my phone, and the words would get jumbled up **What problems is EZ Texting solving and how is that benefiting you?** Being able to group text in the organization ### 40. Good resource **Rating:** 3.5/5.0 stars **Reviewed by:** Ken J. | Owner, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about EZ Texting?** Ease to manage groups and send messages to large numbers of ppl **What do you dislike about EZ Texting?** Must always go online to complete. Would be easier on an app **What problems is EZ Texting solving and how is that benefiting you?** Solving organization of groups ### 41. It works well and is exactly what I needed. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2019 **What do you like best about EZ Texting?** This app is vital is you want to send Mass short code SMS messages to contacts. I use it to communicate with employees, etc. It really gets the job done. **What do you dislike about EZ Texting?** The only thing I wish is that the short code number was even shorter. From 6 characters to 4. **Recommendations to others considering EZ Texting:** Get it because it will be vital to your communication since more people read text messages. **What problems is EZ Texting solving and how is that benefiting you?** EZ texting gives me a better method of communication. ### 42. Customer support could be a lot better **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2019 **What do you like best about EZ Texting?** Ez Texting is over all a great program. **What do you dislike about EZ Texting?** Customer support and blacklisting of common and essential words. In their effort to avoid spammers, they have made the program difficult to use. You cannot use symbols such as an "*". Okay. that's fairly easy to avoid. Today, I had a text blocked because it contained the word, "approved." It took me at least 25 minutes with their tech support to get that fixed. Had to be passed up two levels. Honestly the lady could have fixed the problem if she just said, "I'm sorry you are having this problem." When I asked for the name of her supervisor, she refused. Customer support leaves a lot to be desired. **Recommendations to others considering EZ Texting:** Never have a need for customer support. **What problems is EZ Texting solving and how is that benefiting you?** as I said, it is overall a good program.. UNTIL you use a bad word... such as "approved." **Official Response from Sarah Hale:** > Hi there, thanks for the feedback. We apologize for the inconvenience of your account being flagged. It is done in an effort to protect the public from potentially fraudulent activity. More importantly, we extend an apology for your experience with our support team. We always train our Customer Agents to not shy away from providing a manager's name and contact information. Please be certain that we will address this matter with the team in its entirety. ### 43. Makes my life so much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2019 **What do you like best about EZ Texting?** I love being able to send a group text out. The scheduling in advance option is fabulous. I can plan the whole month at once. **What do you dislike about EZ Texting?** I wish there was a phone app for androids. **What problems is EZ Texting solving and how is that benefiting you?** I plan my monthly marketing in advance. Being able to sit down one time and plan when to send out info and reminders is great. ### 44. Quality service at an affordable price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2019 **What do you like best about EZ Texting?** After searching for a short code provider, i found EZ Texting to meet my small business needs and provides the scalability as my company grows. I really appreciate the fast customer service as the concept of texting systems was new to me prior to working with EZ Texting **What do you dislike about EZ Texting?** Text ins do not capture person's name 2 way texting is limited to a certain amount of time before message gets lost Would like to see a read receipt as well **Recommendations to others considering EZ Texting:** Talk to customer support. Very friendly and help you navigate the features for your business **What problems is EZ Texting solving and how is that benefiting you?** Centralized texting platform. Ability to push out targeted information automatically using keyword system ### 45. Great user experience, super useful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about EZ Texting?** I like the experience using this service. It was really intuitive and had tons of useful features. It always made it really clear as to how many messages were sent, what the preview looks like, and how many credits it's going to use. Additionally, the support team was awesome and helps very quickly with any issues. **What do you dislike about EZ Texting?** I disliked the verification the first time you use it as it was a little buggy, but it's very reasonable and I understood why it was necessary. **What problems is EZ Texting solving and how is that benefiting you?** I have solved the issue of sending mass texts and also collecting responses. ### 46. Texting works. Customers respond. **Rating:** 5.0/5.0 stars **Reviewed by:** Carl G. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2019 **What do you like best about EZ Texting?** The interface is intuitive. The results are undeniable. We have a grooming shop. I send out a "free upgrade today only" text and the shop fills up. Every single time. **What do you dislike about EZ Texting?** I would like to have more options to manipulate my phone lists. **Recommendations to others considering EZ Texting:** You've got to try it. It's is extremely effective. **What problems is EZ Texting solving and how is that benefiting you?** We solved the slow day issue by inviting clients to come in. Increased sales and profitability. ### 47. Great to keep commuter bus passengers informed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **What do you like best about EZ Texting?** Super easy process to create and distribute texts. Easy to understand registration system. Friendly customer service. **What do you dislike about EZ Texting?** I don’t really have any downsides I have experienced at this time. **Recommendations to others considering EZ Texting:** You won’t regret it. **What problems is EZ Texting solving and how is that benefiting you?** Reliable, timely communication to inform passengers of schedule changes and other information is essential to a successful business. EZ Texting helps us accomplish that. ### 48. Well Designed for its Purpose, Lightweight and Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron P. | Owner, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2019 **What do you like best about EZ Texting?** The contacts segmentation feature - able to group contacts into sections **What do you dislike about EZ Texting?** It wasn't clear enough how to exclude contacts from being sent messages that weren't relevant **What problems is EZ Texting solving and how is that benefiting you?** I was able to send updates via text to prospects that opted in via a print ad, and utilize their messaging platform to send us their email and valuable feedback ### 49. Easy and User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about EZ Texting?** EZ Texting is simple and super easy to use. I'm able to send out several messages per today and create group specific messages. **What do you dislike about EZ Texting?** There is nothing I dislike about EZ Texting. **What problems is EZ Texting solving and how is that benefiting you?** We are able to reach our clients and employees immediately and provide them with feedback and updates at a click of a button. ### 50. EZ Texting is EASY and Effective! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2019 **What do you like best about EZ Texting?** EZ texting makes text advertising nearly effortless. I love the ability to make and save a template. It's a really great service and easy enough for a beginner. **What do you dislike about EZ Texting?** I don't like that there are not more detailed analytics. I would love to see more data. **Recommendations to others considering EZ Texting:** Give it a try if you're on the fence about using it! It's very easy to learn if you dedicate a little time to learning how to use it to best suit your needs. **What problems is EZ Texting solving and how is that benefiting you?** Customers who would prefer not to receive coupons and advertisements via email tend to want to opt-in to text messages instead. ## EZ Texting Discussions - [How can I get more help setting up campaigns?](https://www.g2.com/discussions/30796-how-can-i-get-more-help-setting-up-campaigns) - 1 comment, 1 upvote - [Is there a way to integrate with Square?](https://www.g2.com/discussions/is-there-a-way-to-integrate-with-square) - 1 comment, 1 upvote - [How do I make the most use of my credits?](https://www.g2.com/discussions/how-do-i-make-the-most-use-of-my-credits) - 1 comment, 1 upvote - [Is there indeed any additional cost to the recipient to reply to a message sent from EZ texting?](https://www.g2.com/discussions/is-there-indeed-any-additional-cost-to-the-recipient-to-reply-to-a-message-sent-from-ez-texting) - 1 comment, 1 upvote - [How can I upload contact lists from a CSV file directly on to EZ texting?](https://www.g2.com/discussions/15139-how-can-i-upload-contact-lists-from-a-csv-file-directly-on-to-ez-texting) - 1 comment, 1 upvote - [View EZ Texting pricing details and edition comparison](https://www.g2.com/products/ez-texting/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+03%3A13%3A17+-0500&secure%5Bsession_id%5D=9fcb268c-2d83-46e0-b5ed-e033f5126d0c&secure%5Btoken%5D=f36c582869190118cec980487e537748949742c7d1204ef1fc6eefe475807e9f&format=llm_user) ## EZ Texting Integrations - [API](https://www.g2.com/products/api/reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Open Commerce](https://www.g2.com/products/intuit-mailchimp-open-commerce/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## EZ Texting Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentification **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes - API Integration **AI - RCS Business Messaging** - AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top EZ Texting Alternatives - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,859 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,445 reviews) - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,369 reviews)