
Fairly simple QBO integration. Easy for employees to use and submit expenses. Review collected by and hosted on G2.com.
Integration tradeoffs - If you want to export reports with multiple locations, you need to do so with a journal entry. Ex. Manager travels to different plants. But, expensify does not provide tax support for journal entries. If your expenses have tax rates - and what expenses don't have taxes - then your journal entry reports will fail often. This is not a supported pathway by expensify, not sure why they provide the option.
Customer support - There is no account contact person. You have to use a generic chat service. The system seems designed to frustrate you out of getting help. It took days to start a ticket with them, I had to follow up every week to see if there was any progress, and was told they were working on it. I never got a resolution to the problem. Then was generically referred to their FAQ section. Review collected by and hosted on G2.com.
Brad - can you please email me at james@expensify.com? Thank you!





