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Expensify Reviews & Product Details

Karen T.
KT
Global Tax Director
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Expensify?

I'm delighted with how well Expensify fits into my typical workflow. It's easy to use and intuitive, which means I won't spend time relearning it when administrators update the system or our company policies change. The automated task reminders to submit reporting information on time keep me organised while removing potential distractions from meeting deadlines. Overall, Expensify has been an incredible asset in streamlining both simple and complex expense reports with its knowledge-based data entry capabilities. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

I dislike that Expensify does not track external 'attendees' and makes it difficult to link their receipts to the expenses incurred for them. It is a great tool when dealing with team members due to its automatic internal user population, but if there was an option to store contacts outside the company it would help streamline this process significantly. Review collected by and hosted on G2.com.

What problems is Expensify solving and how is that benefiting you?

Expensify solves the problem of tracking my financial history by helping me keep track of invoices - both paid and outstanding. By using Expensify, I'm able to easily access a complete record of all my expenses, so I can quickly see which bills need attention. Review collected by and hosted on G2.com.

Response from Lindsey Peckham of Expensify

Thanks for your review, Karen! We're glad to hear you're finding Expensify intuitive and that it saves your team time :)

Expensify Overview

What is Expensify?

Expensify helps more than 15 million people around the world track expenses, book travel, reimburse employees, manage corporate cards, send invoices, and pay bills. All in one app. So whether you're working for yourself, running a small business, managing a team, or overseeing the finances of a global enterprise, let Expensify handle your spend so you can stay focused on success. Don't believe us? Even G2 uses Expensify!

Expensify Details
Product Website
Languages Supported
English
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Product Description

Expensify is a payments superapp that helps individuals and businesses around the world simplify the way they manage money. More than 12 million people use Expensify's free features, which include corporate cards, expense tracking, next-day reimbursement, invoicing, bill pay, payroll, and travel booking in one app. All free. Whether you own a small business, manage a team, or close the books for your clients, Expensify makes it easy so you have more time to focus on what really matters.

How do you position yourself against your competitors?

Expensify is the expense management app that does it all, for every business.

Scan receipts, submit expenses, book travel, manage corporate cards, reimburse employees, and so much more. Better yet, let Expensify do all of that for you with its world-class automation!

It's easy to get started, with no implementation fees or other hidden costs. Plus, the Expensify Card comes free with every plan so your team doesn't have to spend their own money on work purchases. Instead, they can just swipe our corporate credit card and that's it. Oh, and did we mention the Expensify Card earns cash back on every US purchase?

So whether you're looking to save time, money, or both -- for yourself or your team -- Expensify is here to help. Sign up at use.expensify.com.


Seller Details
Seller
Expensify
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@Expensify
14,710 Twitter followers
LinkedIn® Page
www.linkedin.com
224 employees on LinkedIn®
Ownership
NASDAQ: EXFY
Description

Expensify is a financial services company that provides an online expense management service for businesses.


Ryan S.
RS
Overview Provided by:
CFO, Board of Directors at Expensify

Recent Expensify Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"This service is a joke and the positive reviews just have to be paid"
Absolutely nothing. Literally nothing...
DH
David H.Mid-Market (51-1000 emp.)
0.0 out of 5
"Predatory Subscription"
We are a small business that wanted to use Expensify to see and organize out expenses. The setup process was virtually non-existent for someone ine...
WC
Walter C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great experience with Expensify"
Expensify is intuitive and easy to use for my organization.

Expensify Pricing

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Sign up for your six-week free trial, then get 50% off the following 6 months of Expensify.

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Expensify Media

Expensify Demo - The expense management app that does it all, for every business.
Track receipts, manage expenses and corporate cards, reimburse employees, send invoices, pay bills, and more. All in one app.

Official Interactive Demo

Expensify demo available

Try an interactive demo created by the software seller (right here on G2).
Answer a few questions to help the Expensify community
Have you used Expensify before?
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Video Reviews

5,289 out of 5,290 Total Reviews for Expensify

4.5 out of 5
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5,289 out of 5,290 Total Reviews for Expensify
4.5 out of 5
5,289 out of 5,290 Total Reviews for Expensify
4.5 out of 5

Expensify Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ExpensifyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
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JAE J.
JJ
Human Resource Business Partner
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Expensify?

I like the fact that it is very user friendly. The interaction of being able to see each stage of the process from when it's in process, to approved, to when it's expected to be paid out is a really good feature. I like that it allows you to keep track of your expenses by seeing previous expenses made. The platform and features are really good as it's not a whole lot but just enough. Simple but detailed. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

I haven't experienced any situation where I would not like the platform so far. So far it does what it needs to do for me where I am able to submit and track my expenses. Review collected by and hosted on G2.com.

What problems is Expensify solving and how is that benefiting you?

Expensify is a system that was chosen by the company that we utilize for submitting and tracking expenses electronically. It benefits me because I am able to have all my expenses in one centralized location, easy to track and access. Review collected by and hosted on G2.com.

Response from Nick Tooker of Expensify

Thanks so much for the awesome review, JAE! We are so glad you are finding the product user friendly!!

Elisa O.
EO
Instructional Leadership Coach
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Expensify?

It is so easy to instantly upload and tag receipts on the go! I love that it only takes a few seconds to finalize an expense report and I can do everything from my phone. Whether I'm in the middle of the airport, wrapping up dinner, or checking out of a hotel, I can snap a quick picture, enter some tags, and have peace of mind that my report is complete and I have everything digitized on the spot. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

I find the email forwarding a bit clunky - if there is a tip or a hotel expense that is not exactly and easily matched to the receipt, the site will generate a separate report. I find it very easy to just go into the created report and attach a receipt and it's very easy to do without email forwarding, but it would be nice if that feature was a bit more sophisticated. Review collected by and hosted on G2.com.

What problems is Expensify solving and how is that benefiting you?

No more reimbursements!!! Truly a godsend to not always be reconciling and ensuring that all items were reimbursed properly. Review collected by and hosted on G2.com.

Response from Cheryl Walsh of Expensify

Thank you so much for your review!

Fabio F.
FF
COO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Expensify?

I've been using Expensify since 2017, and it has become an essential tool in my financial management toolkit. As a long-time user, I've seen first-hand how Expensify has progressively enhanced its features and overall user experience.

Expensify's robust expense tracking system is its standout feature, providing me with a hassle-free way to manage my expenses.

The software is user-friendly, and its ability to categorize, tag, and even photograph receipts is nothing short of impressive. This feature eliminates the need for manual tracking, saving me countless hours of laborious work. The learning curve is virtually nonexistent, which is a testament to the thoughtfulness put into its design.

Despite its comprehensive functionality, Expensify never compromises on performance. It consistently operates smoothly, and any issues are promptly addressed by their dedicated and responsive customer service team.

In summation, Expensify is a super tool that has expertly catered to all my expense tracking needs for the past seven years. I highly recommend it to anyone seeking a reliable, efficient, and user-friendly expense tracking solution. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

However, no tool is perfect: there's room for improvement in its integration with certain accounting software, which can sometimes be less seamless than desired. Review collected by and hosted on G2.com.

What problems is Expensify solving and how is that benefiting you?

Firstly, it eliminates the need for manual tracking of expenses, which used to be time-consuming and prone to errors. By allowing me to photograph and categorize receipts on the go, it ensures I don't lose track of any expenditures, making my expense reports more accurate. Review collected by and hosted on G2.com.

Response from Daniel Vidal of Expensify

Fabio! Thank you for the great review, we're very happy to see it's working so well for you. We're always here if you need us.

DH
Owner
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Expensify?

We are a small business that wanted to use Expensify to see and organize out expenses. The setup process was virtually non-existent for someone inexperienced with previous expense reporting software. Their “concierge” was pointless and the “free days” they provide you during setup are only to lay the ground work to completely screw you in the future. I had to fill out and contact our business banker just for them to contact someone completely different. Waste of time during setup. Then, in order to use their service, everyone had to have a seat. I chose the pay by month option so that we could cancel when needed but guess what, they have a 1 year contract so now we have to pay $211/month for a service that we are not using AT ALL! Unbelievable that they would trap companies in this type of predatory subscription. Never again, and I would recommend ALL COMPANIES TO USE RAMP! Ramp is FREE and their user interface and back office software is 10,000x better. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Pricing structure, requests to cancel or for any help have been completely ignored. Customer service was sub par and the company is ridiculous. Never again will we do business with expensify ever. Review collected by and hosted on G2.com.

What problems is Expensify solving and how is that benefiting you?

No benefit. Only a hurt to our business. Worst business decision we have made in 5 years. Review collected by and hosted on G2.com.

Edwin C.
EC
Field Applications Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Expensify?

I love how easy it is to use. The feature to upload multiple receipts at once is by far my favorite.

I travel frequently, so I have many receipts to keep track of. Another favorite feature is this automatically reads the receipt for the name of the business and total spent, saving more valuable time. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

The initial setup was a bit frustrating, but once it was set up, I'm glad I kept with it. This app makes my life so much easier. Review collected by and hosted on G2.com.

What problems is Expensify solving and how is that benefiting you?

It helps me report my expenses on time and keeps track of all the reports submitted and approved in one place. This saves me very valuable time during my work day. Review collected by and hosted on G2.com.

Response from Lindsey Peckham of Expensify

Hi Edwin, thanks so much for your review! We're happy to hear you're loving Expensify.

JB
M
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Expensify?

Expensify is easy to use, and great for keeping long term records of both reimbursable expenses and billables. I've been using Expensify for nearly 9 years and can't imagine not having the convenience and time saving benefits it provides. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

There are some desktop browser functions that are not available on the iOS app that I would love to see added (adjusting status and exporting of Reports), but their absence is not detrimental to my daily function. Review collected by and hosted on G2.com.

Recommendations to others considering Expensify:

Excellent tool for employees to record and submit expenses - even better for organizations to approve, reimburse, and keep record of expense reimbursements. Review collected by and hosted on G2.com.

What problems is Expensify solving and how is that benefiting you?

No problems to note. The primary benefits for me are time savings while tracking expenses and excellent organization of reports for the approval process and record keeping purposes. Review collected by and hosted on G2.com.

Response from Shaelyn Combs of Expensify

Thanks for leaving such a kind review, John. It's awesome to hear that Expensify has been saving you time and keeping you organized for so many years!

Jimmy M.
JM
Executive Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Expensify?

I suppose if I need to say something nice about it, it did eventually get the job done for us for a period of time, although it was expensive and the support was absolutely terrible. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Where do I start? The set-up interface is the most confusing I've experienced, even compared to software that does much more complex tasks. It's very expensive. I've found free software that does exactly what Expensify did and more. And the support was absolutely terrible, we were on a paid plan and only got access to something they call "Concierge" which is like a support chat where you are passed around from agent to agent. Review collected by and hosted on G2.com.

What problems is Expensify solving and how is that benefiting you?

We used Expensify for employee expense reports. As I mentioned, for a period of time it did function as expected, but the set-up was terrible. Integration with our accounting system was poor and unpredictable. It was way too expensive. And I can't tell you how bad the support was. Review collected by and hosted on G2.com.

Response from Nick Tooker of Expensify

Hi Jimmy, we are so sorry to hear you are frustrated! We would love the opportunity to do better in the future!

Stephanie D.
SD
Sr. Program Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Expensify?

Expensify allows our organization to easily log expenses to both common costs and to specific projects. It is easy to download reports and go back to find expenses for reporting and audits. It has transformed the way I log expenses on work travel, making it an invaluable tool for work efficiency. I especially like the smart scanning function for receipts. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

The only potential downside of using Expensify is that I tend to be less organized in saving my physical receipts, and for some projects these are necessary. So I have to remember to stay organized in the physical world, while Expensify keeps me organized digitally. Review collected by and hosted on G2.com.

What problems is Expensify solving and how is that benefiting you?

The endless time needed to enter expenses in an excel format previously has been eliminated with Expensify. Review collected by and hosted on G2.com.

Response from James Dean of Expensify

Thanks so much for the review, Stephanie! Feels good to say farewell to Excel for expenses, huh?

MC
Director of Finance
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Expensify?

The implementation specialist as well as the training were awesome! We had tried Concur first, but the implementation as well as training were atrocious, so we bailed and moved to Expensify. What a refreshing difference! Review collected by and hosted on G2.com.

What do you dislike about Expensify?

It does not integrate well with Quickbooks. Every week we have to ask our IT team to reboot everything, which means that everyone has to log out of Quickbooks, which is a real pain. Also, whenever there is an update, all of our customizations disappear and we have to manually spend hours reentering all of our GL numbers and their descriptions. We are looking for another solution. Review collected by and hosted on G2.com.

What problems is Expensify solving and how is that benefiting you?

It was taking us a TON of time tracking down AMX receipts for our 28 cardholders and then entering the information into Quickbooks. Now the cardmembers upload their receipts to Expensify, which uploads the financial information into Quickbooks. We are saving literally DAYS of work each month! And our cardholders love the ease of submitting and coding AMX receipts. It's a win win for both Finance as well as our managers. Review collected by and hosted on G2.com.

Response from Lindsey Peckham of Expensify

Thanks for your review, Marietta! We're so glad to hear Expensify has helped save you time with your credit card reconciliation and receipt tracking processes :)

Gabriel A.
GA
GM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Expensify?

Expensify is an incredibly easy-to-use tool for managing expenses. Its user-friendly interface makes tracking and submitting expenses straightforward, even for those who aren’t tech-savvy. Features like receipt scanning and automatic expense categorization save a ton of time, and the mobile app ensures you can stay on top of things wherever you are. Overall, Expensify simplifies expense management and helps keep everything organized, making it a great choice for both personal and business use. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

The one thing is that sometimes the app takes time to truly upload photos. Review collected by and hosted on G2.com.

What problems is Expensify solving and how is that benefiting you?

There are some bugs in the app that could be fixed. Review collected by and hosted on G2.com.

Response from Nick Tooker of Expensify

Thanks so much for the awesome review, we are so glad that you are finding Expensify easy to use!