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32 Expedite Commerce Reviews
Overall Review Sentiment for Expedite Commerce
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the E-Commerce Platforms intergration into salesfroce has greatly improved our ability to help customers quickly and has made it much faster for us to report on sales performance. Review collected by and hosted on G2.com.
Sometimes the speed of the tool has been a issue, recently we discussed with expedite commerce and they helped address for us. Review collected by and hosted on G2.com.
We presented Expedite with a list of challenges and limitations. Their custom solution either solved our problems exactly as specified or else they proposed a different solutions which built upon our thoughts and proved more scalable and flexible. They took the time to understand our business needs and delivered. Review collected by and hosted on G2.com.
We're all extremely busy juggling many tasks. There were periods where Expedite wasn't as responsive as I would have liked. This is common for every business and was more likely due to my impatience than any failures on their part. The end result more than made up for any challenges. Review collected by and hosted on G2.com.
Simple! Their CPQ does not require a manual! I enjoy how easy it is to work through each stage of our business, generate orders, manage inventory as well maintaining our customer base. For example, we just went through an upgrade with Salesforce and everything has been seamless! We had one small issue but it has already been resolved. Expedite Commerce is very attentive and detailed, I believe they have great customer care with all of their accounts! Review collected by and hosted on G2.com.
I have not found any issues with the CPQ that I dislike or that I would change. Overall the product is user friendly, easily accessible because of the cloud capability's and very efficient! We are excited about the potential growth for 2019 and happy to have Expedite Commerce in our wheel house! Review collected by and hosted on G2.com.
Expedite Commerce's ability to utilize Salesforce's robust platform to run our business has been a home run for my business, my employee's, and most importantly, our customers! The efficiency provided affords me more time to worry about increasing sales and less time administering the organizational trail. Review collected by and hosted on G2.com.
Any issues that may potentially slow us down are met and quickly resolved via User guides or submitting open items through the service desk. So far we have not found any dislikes! Review collected by and hosted on G2.com.
Expedite Commerce provides a solution that fits a company growing through acquisitions. The platform helps enforce best practices and facilitate flexibility while integration of business processes. The Expedite Commerce Team have proven to be great business partners. Expedite Commerce demonstrates a keen awareness of our intricate internal processes and special business nuances. They have been excellent to work with all along the way. I’ve enjoyed the many phases of the projects I’ve worked with Expedite Commerce and look forward to working with them in the future. Review collected by and hosted on G2.com.
As our business grows and our need evolve we face some challenges in our business. Though this journey (3+ years) our Expedite Commerce partners have always worked to help us reach solutions that otherwise would have be difficult to incorporate. I have never had an issue that Expedite Commerce hasn’t worked to get us to a satisfactory conclusion. Review collected by and hosted on G2.com.
Expedite commerce's ease of use, utilization, & deployment pales in comparison to the competitors. I started using Salesforce one year ago as a novice and now I can run detailed reports, sales orders, and object creation without any training and minimal direction. Review collected by and hosted on G2.com.
I currently can find nothing that I am not satisfied with. Anytime there is an issue, it is taken care of with an email. Anytime we want to change a development feature, we can get that done. They are very efficient and if it can't be fixed at that very moment then they will get it done by any means necessary. Review collected by and hosted on G2.com.
Our relationship with Expedite Commerce started in 2016 as we searched for a CPQ solution. Early on we recognized the capabilities, flexibility, and expanding capabilities of their solution.
The software is flexible and feature-rich. System administration is simple and straightforward. Our end users find the CPQ features intuitive and easy to use.
Expedite Commerce continues to impress me with their continuous improvements and expanded feature set of their CPQ products and services. Review collected by and hosted on G2.com.
There will always be features, functions, and capabilities you want to see in a business system. In the short time we have been working with Expedite Commerce, we have found a continuous delivery of enhanced and new features/functions, adding business value to our investment with them as a Trusted Partner and solution provider. Review collected by and hosted on G2.com.
The system is highly flexible and intuitive and has accommodated our needs to perform CPQ functions. It has also supported our need to manage our Installed Base of products and to allow Parts Ordering after the sale (by both internal support staff and by our customers via ecommerce). Even more importantly, Expedite Commerce has been absolutely instrumental in providing best practices and guidance all the way through the implementation process. They've not just been a "vendor" but more than any software/hardware provider I've worked with historically, they've been a true partner. Review collected by and hosted on G2.com.
Generally, it's fairly easy to identify missed expectations, but that is not the case with Expedite Commerce. The software and the company have accommodated our needs and exceeded our expectations. The issues we experienced along the way were most often associated with our data or with unclear functional definitions on our part. Review collected by and hosted on G2.com.
Expedite offered us extra value in their CPQ offering, which includes Quoting, Order Management, Install Base & Agreement Management. Excellent support during our planned "Launch to Lightning!" They offer an expanded CPQ offering vs competitor products, Knowledgeable design team, Responsive support team, ongoing development & new features. The drag & drop configurator is also very easy to use. Review collected by and hosted on G2.com.
The template builder was unable to fully model our unique Telecom needs but has continued to improve with each release. We hope to see expanded features in the coming release(s) Review collected by and hosted on G2.com.
Their customer service is probably the best part about Expedite Commerce. The CPQ product is very easy to set up and use out of the box, but EC has also been willing to go above and beyond in helping us to customize the solution to meet our unique business needs. They have acted as an invaluable extension of our internal IT department in providing the right solutions for our company and our customers. Review collected by and hosted on G2.com.
I don't have any significant complaints about the Expedite Commerce CPQ package. Their Service Desk has quickly resolved all issues that we have raised, and they have steadily added features and implemented requested changes in a timely fashion to keep our projects moving forward. Review collected by and hosted on G2.com.
