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Eurekos Reviews & Product Details

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Eurekos?

1) Great and fast support.

2) The interconnection of all contents. Videos, pictures, etc. need to be swapped only once in the archives, and are then updated in every training due to the interconnection. This makes updating content so easy.

3) The audit trail and the massive reporting. Any change to the system is tracked and can be downloaded. So important! Also training statistics are huge and individual standard reports can be created for different user groups.

4) The incredibly fast way of creating new trainings or importing new users.

5) The automation rules for e-mails and enrollments. Once the system is fully set up, it lasts like 2 minutes to import a list of new users and let them be enrolled in the correct trainings.

6) The massive possibilites Eurekos offers. Eurekos seems like being designed to be a knowledge/learning-hub for their customers. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

Nothing. I am totally in love with this system. Review collected by and hosted on G2.com.

What problems is Eurekos solving and how is that benefiting you?

We needed an LMS for our own employees but also for our customers and business partners.

With Eurekos we can boost the unboarding of new employees and partners, but also make our customers better in using our own software.

Due to the audit trail within Eurekos, we can also use it in validated environments. Review collected by and hosted on G2.com.

Eurekos Overview

What is Eurekos?

Learning management systems are fine for training employees but fail to address the unique needs of training customers and partners as well as customers' customers and partners. Eurekos is a purpose-built LMS that engages customers throughout the entire learning journey from pre-sales, to onboarding, and everything after. You benefit from a suite of tools just for external audiences. Eurekos has everything you need for rapid onboarding, advanced certification, eCommerce, unlimited branded portals, complex organizational structures, and integrated content development. Now it’s easier than ever to deliver product training that retains more customers and transforms partners into advocates. Here are some key tools and features that will positively impact business metrics: Learning Journeys Eurekos Learning Journeys & Training Paths empowers you to build any training paths imaginable. No limits on the types of training you include and the complexity of the journey. Very rarely do your training paths go in a simple straight line, because learning itself has twists and turns and is different for every learner. With Learning Journeys, you can create blended learning paths that address the unique needs and unpredictable routes that learners take to master a subject. Build learning journeys with any training path you can imagine, including: E-learning, Videos, 3D simulations, Virtual reality, Live ILT (instructor-led training), Quizzes/tests/evaluations, Virtual ILT, Private classes and onsite training, Webinars, seminars, and other events, Coaching, Train the trainer & much more! Advanced Certification Easily create, manage, and track certification using straightforward configurations and comprehensive tools for automatic recertification, notifications, and flexible completions criteria. Build complex scenarios with multiple certifications per learning path Validate with QR codes Manual approvals Design your own certifications and decentralize administration Use a broad range issuance criteria with and/or flexibility Ease certification compliance audits Unlimited Branded Portals Your customers and partners don’t want to be lumped in with everyone else you train on your products. They want a unique content catalog, e-commerce, security, integrations, and even branding. Eurekos now offers unlimited branded portals, which is unique to the industry, so you can increase learner engagement at no additional cost. Rapid Onboarding Customers who don’t master your product will eventually go away. The biggest lever you have to reduce customer churn is a rapid onboarding experience that gets customers to actively use your products, fast. Our advanced onboarding features have advanced rules for assigning training and learning journeys in a more intricate set of combinations. Tame Complex Organizational Structures Training customers, partners, and all the learners in your extended enterprise can be extremely complicated. Eurekos gives you the tools you need to tame this complexity with unlimited hierarchy structures that include locations, roles, clients, and departments. Integrated course authoring for rapid content creation Empower everyone to create engaging, intuitive content directly within your Eurekos LMS with integrated course authoring. 40+ customizable, interactive learning tools enable quick, easy, just-in-time course authoring. You’ll create rich courses and resources to educate customers and partners without having to leave the LMS. E-commerce solutions that monetize learning Set up your storefront with Eurekos’ integrated e-commerce features for free or paid content. Use secure payment providers, manage multiple currencies, enable coupons and offer manuals and materials alongside your course catalog. We play nice with other platforms Get the best of both worlds with seamless native integrations to the world’s leading SaaS platforms. Connect Eurekos to Salesforce, any type of SSO technology, Google and Microsoft software, Adobe Connect, Zoom, your customer portal, and other software with Open API. 100+ languages for localized learning Eurekos supports over 100 languages with a built-in translation interface, making it easy to localize navigation for any audience. Customize everything from buttons, messages, and notifications to speak the language of your entire extended enterprise. Airtight security. Unbeatable peace of mind. Eurekos lives and breathes the highest levels of security. We’re certified in both ISO/IEC 27001 and 27701 (Privacy Information Management System). This carries over to our software, giving you unparalleled privacy and security to keep your sensitive data and materials safe. With extensive ISO/IEC certification and GDPR compliance, you’ll be in a safe pair of hands with Eurekos. It used to be a big challenge for customers to master your products, but with the Eurekos LMS, it’s not only doable, it’s easy! It used to be a big challenge for customers to master your products, but with the Eurekos LMS, it’s not only doable, it’s easy!

Eurekos Details
Product Website
Languages Supported
Arabic, Czech, Danish, German, Greek, English, Finnish, French, Hindi, Hungarian, Italian, Japanese, Latvian, Dutch, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Learning management systems are good for training employees but often fail to address the unique needs of training customers & partners as well as customers' customers & partners. Eurekos is a leading European customer education specialist, offering innovative training software solutions for businesses and non-profit organizations with a need for external training, certification or accreditation. Eurekos offers a complete set of tools to create and deliver training that cover the entire customer journey: before the sale, during onboarding and ongoing. Eurekos has everything for rapid onboarding, advanced certification, eCommerce, unlimited brand portals, complex organization structures and integrated content development all under the highest privacy & security standards (ISO7IEC 27001 & 27701). We are constantly reinvesting into our software to bring our clients the latest, most current technical features available on the LMS market.

How do you position yourself against your competitors?

Eurekos is a leading customer education specialist, offering innovative training software solutions for businesses and non-profit organizations with a need for external training, certification or accreditation. All our competitors are higher priced than we are, most of them do not have the app's, a full ecommerce solution, built-in authoring tool including interactive elements. We offer multiple pricing options depending on their business model unique unlike our competitors.


Seller Details
Seller
Eurekos
Company Website
Year Founded
2013
HQ Location
Hillerød, DK
Twitter
@EurekosLMS
96 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Description

Eurekos is a purpose-built LMS that rapidly onboards and continuously engages customers and partners. It includes an integrated suite of tools for certification, eCommerce, branded portals, mobile learning, and rapid content. This makes it easy to deliver product training that retains more customers and transforms partners into advocates.


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Overview Provided by:

Recent Eurekos Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"The perfect LMS, especially for use cases with external users"
1) Great and fast support. 2) The interconnection of all contents. Videos, pictures, etc. need to be swapped only once in the archives, and are th...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Top notch LMS for online training"
We've been using Eurekos as the foundation of our online training platform, and it's been an excellent experience. The system offers an impressive ...
SV
Sarah V.Mid-Market (51-1000 emp.)
5.0 out of 5
"Simply the best LMS"
The very definition of user-friendliness Great support Always listening to their customers use cases and learning from them to implement new feat...
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Eurekos Media

Eurekos Demo - Dashboard
Learning Journeys: The key to successful customer training is making it easy for customers to follow a guided path that leads to product mastery. This can be before the sale, during onboarding, and everything that comes after. It’s the entire learning journey. The Eurekos’ Learning Journey is i...
Eurekos Demo - Checkout Course
E-commerce solutions that monetize learning Set up your storefront with Eurekos’ integrated e-commerce features for free or paid content. Use secure payment providers, manage multiple currencies, enable coupons, and offer manuals and materials alongside your course catalog.
Eurekos Demo - Training Catalog
Eurekos makes it quick and easy for users to find the training and resources they need, regardless of what type it is: elearning, virtual, live instructor-led, videos, documents, or any other type of resource.
Eurekos Demo - Admin
Learning Analytics and Reporting: Follow progress and compliance for individual participants and cohorts with powerful benchmarking visuals and engagement analytics. Views are customized to support functional requirements for each role and allow benchmarking.
Get to Know Us
Play Eurekos Video
Get to Know Us
Mastering the Customer Education Journey, from Awareness to Advocacy
Play Eurekos Video
Mastering the Customer Education Journey, from Awareness to Advocacy
Industry Specialist, John Leh's review of Eurekos
Play Eurekos Video
Industry Specialist, John Leh's review of Eurekos

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17 out of 18 Total Reviews for Eurekos

4.6 out of 5
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17 out of 18 Total Reviews for Eurekos
4.6 out of 5
17 out of 18 Total Reviews for Eurekos
4.6 out of 5

Eurekos Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for EurekosQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Consulting
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Eurekos?

We've been using Eurekos as the foundation of our online training platform, and it's been an excellent experience. The system offers an impressive range of features and the flexibility we needed to bring our content to life. It has become an essential part of our processes when onboarding new clients.

One of Eurekos' standout qualities is its user-friendly interface combined with the flexibility to customize courses as we need. The tools provided make it easy to create, modify, and manage content, which has been essential for us as we scale our training offerings. New features are added regularly which helps us to elevate our content to a higher level.

The support from Eurekos has been outstanding, particularly from our Customer Success Manager! We’ve received a personalised training during our own onboarding phase which helped us a lot to get started. We have regular check-ins and receive good feedback on how to improve our courses.

Overall, I highly recommend Eurekos to any organization seeking a reliable, scalable, and forward-thinking LMS with great support and a track record of continuous improvement. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

Some training videos on more complex (dynamic) use cases could help Review collected by and hosted on G2.com.

What problems is Eurekos solving and how is that benefiting you?

The Eurokes platform allows our clients to learn about our reports on their own pace. This saves time for the CSM team as they don't need to train every client during the onboarding Review collected by and hosted on G2.com.

SV
Events & Communication Coodinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Eurekos?

The very definition of user-friendliness

Great support

Always listening to their customers use cases and learning from them to implement new features Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

I can't think of anything. So far our experience has been perfect! Review collected by and hosted on G2.com.

What problems is Eurekos solving and how is that benefiting you?

Thanks to Eurekos everything is centralised in one place, saving us a lot of time. We could also automise many processes. Review collected by and hosted on G2.com.

Response from Mike Daecher of Eurekos

Thank you Sarah! We really appreciate your support!

Verified User in Professional Training & Coaching
AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Eurekos?

I value how Eurekos provides strong support for our small training business, delivering excellent partnership during the sales and implementation phases, and ongoing guidance for growth now that we're operational. Additionally, the platform's clean, sleek interface makes navigation a breeze! Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

While Eurekos has so many perks, it could use more e-commerce options and flexibility for selling to small groups. But it's good to know they're listening and working on it for the future (2024 roadmap!). Review collected by and hosted on G2.com.

What problems is Eurekos solving and how is that benefiting you?

With Eurekos, we can easily extend our training services to individuals and small businesses that lack their own LMS, empowering them to access high-quality learning experiences. This flexibility not only expands our client base but also fosters greater inclusivity in our training offerings. Review collected by and hosted on G2.com.

Diana G.
DG
Project Manager Online Learning
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Eurekos?

We have been using the Eurekos LMS for over 2 years now. Already from the beginning I had a great impression and a great feeling about the platform, because compared to other platforms we had been in contact with prior to implementation, Eurekos really stood out as a platform that was specifically designed with the best interest of the learner in mind and the know-how, of what this implies. This is reflected in all available features, which we are using across a wide ray of business use cases (external trainings that can be purchased individually, in-house training, face-to-face courses, eLearnings, webinars, blended courses etc…). As not only an admin, but also an instructional designer I was and am still very happy to be able to work with a tool that comprehends and combines the technical needs with the need of the instructional design in order to make online courses innovative and efficient learning environments. The team is amazing and always supportive in regard to any questions that might appear. It is truly a pleasure to have such a great cooperation partner.

One of the key strengths of the software is still its usability and flexibility as well as the extensive features and the constant improvement and updates. From the beginning the features were easy to use and adapt according to one’s business needs. From course administration to the integrated authoring tool, the LMS encompasses a lot of features that support with each individual use case we have. You don’t get lost in all the features 😉 but whatever you need, the platform always offers a solution …and in the rare cases it doesn’t, the Eurekos team always does 😊 Constant updates and innovative new features not only improved the existing features but also create possibilities for new use cases. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

Like every LMS or technical product, it will never be able to cover 100% of all needs a business has. However, with the constant improvements and the possibility to customize certain features according to the company needs it comes pretty close. Review collected by and hosted on G2.com.

What problems is Eurekos solving and how is that benefiting you?

Eurekos has become a pillar of our daily business as it not only supports us in the administration of our courses and our course participants but also in content creation for both face-to-face and online formats. Review collected by and hosted on G2.com.

Pasi S.
PS
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Eurekos?

Having used and developed content on Eurekos platform for few years, I've been impressed by several aspects. First and foremost it offers a consistent user interface especially important for administrative and content creator roles, intuitive configuration and course deployment options and a great creative variety for the content itself; from the text layouts to embedding images, videos as well as the ability to use H5P objects to enrich the learning experience. File management is well designed, course-specific content is contained and easily searched through. Deploying courses for both internal and external use is straighforward and quick to do - monitoring course progress, completion is well implemented with good reporting and logging capabilities. Overall an impressive eLearning platform that has been designed with ease-of-use in mind. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

Looking from a content design perspective, more options the better! While there are several excellent page layout options, having the ability to customise these further would be ideal. Review collected by and hosted on G2.com.

What problems is Eurekos solving and how is that benefiting you?

The Eurekos eLearning platform is capable of catering easy and intuitive bite-size or even more advanced online courses to educate on relevant content. It offers tools to easily maintain the courses for changes - updates and corrections. Courses can be designed with a good variety of features to give the attendees an interesting and captivating learning environment - whether it's through embedded content such as images, videos, sound or powerful quiz objects. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Eurekos?

I can create and publish e-learnings on the same platform. With the integrated H5P tool, I am also able to make the e-learnings more interactive and can even test the learning outcome.

I also enjoy working with the Eurekos team, which is always quick to help and offer solutions to problems. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

We also use the platform for offline Trainings. This does not always work since, in our case, the training dates need to be downloaded manually. Review collected by and hosted on G2.com.

What problems is Eurekos solving and how is that benefiting you?

We publish all our internal trainings on Eurekos for the employees to access.

Like this managers on our company can assign trainings to their team members and help them develop.

Furthermore we use it for offering trainings to our customers. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Eurekos?

It’s a great tool to help you customize and create your content. Eurekos is an LMS for training teams that want the software to make their jobs easier. The product is easy to use and the overall experience is clean and smooth. My team loves using this product. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

I have had a poor experience with their customer service. Typically don't answer their emails when you need a quick fix for something that isn't working. Customer service is probably the only dislike I have for this product; however, my department does not perform a lot with the issues that arise from the product. Review collected by and hosted on G2.com.

What problems is Eurekos solving and how is that benefiting you?

I enjoy using multimedia with this product. Overall, I save a lot of time when composing materials for trainings. The LMS is so user-friendly and easy to navigate, making it an easy product for my entire team to utilize. I really enjoy the platform and think it is easy to manage. Review collected by and hosted on G2.com.

CL
Product Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Eurekos?

Ease of use, short learning curve. Quick to get started and administrate. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

Missing some functionality that can be customized but comes with a cost. Review collected by and hosted on G2.com.

What problems is Eurekos solving and how is that benefiting you?

The ability to train our people without having to send them to our training facliities Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Eurekos?

It's pretty neat and flexible. Great integration of all the widgets. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

the editing tool could be better. There are also so many different features it can be overwhelming for the audience using this lms. Need a how to guide Review collected by and hosted on G2.com.

Recommendations to others considering Eurekos:

Make sure to get acquainted with the lms first and learn about all of the tools that it comes with Review collected by and hosted on G2.com.

What problems is Eurekos solving and how is that benefiting you?

Knowledge sharing and learning for academic and education organizations. From teachers to government can use this application Review collected by and hosted on G2.com.

Bruce R.
BR
Senior Admissions Counselor
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eurekos?

The user-friendliness of the software! It is extremely easy to use, even for someone like myself who is not tech-savvy! Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

The customer service/support help topics could be a bit better. Review collected by and hosted on G2.com.

What problems is Eurekos solving and how is that benefiting you?

LMS Review collected by and hosted on G2.com.