Best Software for 2025 is now live!
By ESET
Save to My Lists
Claimed
Claimed

Top Rated ESET Managed Detection and Response Alternatives

ESET Managed Detection and Response Reviews & Product Details

ESET Managed Detection and Response Overview

What is ESET Managed Detection and Response?

CONTINUOUS PROTECTION FOR YOUR EVOLVING IT ENVIRONMENT, SUPERIOR MULTIPLATFORM CYBER RISK MANAGEMENT AND WORLD-CLASS 24/7 ESET EXPERTISE ON CALL. Our MDR service combines the skills of our world-class IT security research teams and incident responders, and the cutting-edge technology of our IT security products. Its responsive, tailored support reduces the risk of any interruption in operational continuity. With guaranteed response times, XDR deployment and optimization, suspicious behavior investigation, Digital forensics and Proactive Threat Hunting and Threat Monitoring ESET provides expert help to set up your ESET IT security products right from their installation. It greatly lowers the number of potential issues down the line and is available 24/7/365 to address your IT security setup and deployment needs.

ESET Managed Detection and Response Details
Show LessShow More
Product Description

ESET PROTECT MDR Ultimate protection of the customer’s IT environment, with complete cyber risk management and world-class ESET expertise on call.


Seller Details
Seller
ESET
Year Founded
1992
HQ Location
Bratislava, Slovak Republic
Twitter
@ESET
290,407 Twitter followers
LinkedIn® Page
www.linkedin.com
1,840 employees on LinkedIn®
Description

ESET® is a science-driven, global digital security leader based in the EU. It operates in 176 countries and has a 30-year track record of continuity, innovation & growth. Privately owned, ESET is still run by the same engineers who started the company decades ago. Maintaining our independence allows us to focus on our primary goal—protecting customers and businesses for a better future. We are dedicated to protecting the progress that technology enables.


AH
Overview Provided by:

Recent ESET Managed Detection and Response Reviews

EM
Esteban M.Enterprise (> 1000 emp.)
5.0 out of 5
"Excellent corporate protection"
I like that it is quite attentive to the behavior of installed applications, as well as web browsing, often one can fall victim to a phishing attac...
Ahmed I.
AI
Ahmed I.Mid-Market (51-1000 emp.)
5.0 out of 5
"ESET managed Detection"
Easy to understand and the management process is good
Michael Bryan B.
MB
Michael Bryan B.Enterprise (> 1000 emp.)
4.0 out of 5
"Experience I.T/Application Support Engineer"
The UI and UX are really great and can be easily learn for an experience personel.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

ESET Managed Detection and Response Media

Answer a few questions to help the ESET Managed Detection and Response community
Have you used ESET Managed Detection and Response before?
Yes

11 ESET Managed Detection and Response Reviews

4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.

ESET Managed Detection and Response Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
EM
Incident Management Analyst
Computer Software
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about ESET Managed Detection and Response?

I like that it is quite attentive to the behavior of installed applications, as well as web browsing, often one can fall victim to a phishing attack if not careful enough, with ESET protection, there are alerts that block these malicious sites protecting the integrity of the device. Review collected by and hosted on G2.com.

What do you dislike about ESET Managed Detection and Response?

Approximately a week ago, I dealt with an incident caused by the ESET restriction policy on one of the devices, which was blocking the ability to update a Windows application to run VDIs, meaning if a new version was installed, it blocked it instead of allowing it. Review collected by and hosted on G2.com.

What problems is ESET Managed Detection and Response solving and how is that benefiting you?

When working in a large and important company, every day one is exposed to cyberattacks aimed at either stealing information or sabotaging production. No matter how much knowledge about cybersecurity one may have, extra protection is something that is great because it helps to be more at ease. Although in my position it's not that very confidential information is handled since I am dedicated to incident management, having a Ransomware attack would completely halt production, for example. Review collected by and hosted on G2.com.

Michael Bryan B.
MB
Application Support Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ESET Managed Detection and Response?

The UI and UX are really great and can be easily learn for an experience personel. Review collected by and hosted on G2.com.

What do you dislike about ESET Managed Detection and Response?

There will be a stiff learning curve for personel who hasn't use asuch applicationb Review collected by and hosted on G2.com.

What problems is ESET Managed Detection and Response solving and how is that benefiting you?

It's more on the prevention and maintenance. Review collected by and hosted on G2.com.

Ahmed I.
AI
Technical Support engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ESET Managed Detection and Response?

Easy to understand and the management process is good Review collected by and hosted on G2.com.

What do you dislike about ESET Managed Detection and Response?

Sometimes is taking longer than expected Review collected by and hosted on G2.com.

What problems is ESET Managed Detection and Response solving and how is that benefiting you?

We where having a problem with the outlook servere some virus and we solove the problem with ESET Review collected by and hosted on G2.com.

Guru k.
GK
Security Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ESET Managed Detection and Response?

Eset is a very good product when it comes to malware protection, deployment and managing the endpoints etc. It is easy to use and straightforward i love this app. Review collected by and hosted on G2.com.

What do you dislike about ESET Managed Detection and Response?

Nothing much more but i wish to see ESET in the list of best top 10 MDR solutions with many advanced unique features and with beautiful User Interface and nothing else to dislike this product Review collected by and hosted on G2.com.

What problems is ESET Managed Detection and Response solving and how is that benefiting you?

It is solving many problems related to IT Infrastructure like Endpoint Patch validation, Vulnurability Assessment and Protection for Endpoints From Various types Malwares like virus, trojans and worms and also protects Endpoints from Advanced threats like Ransomware attack and other Attacks from Network. Review collected by and hosted on G2.com.

DC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ESET Managed Detection and Response?

Eset has One of the good solution for Manged endpoint detection and response solution.Having good Vulnerability and patch mangement activity. Giving advanced threat detection. Review collected by and hosted on G2.com.

What do you dislike about ESET Managed Detection and Response?

Sometime it may solw down the systme performance . They should have more features for linux like windows. User interface bit complexity and definitely commercial can be improved. Review collected by and hosted on G2.com.

What problems is ESET Managed Detection and Response solving and how is that benefiting you?

Gives you centralmanagemnet and monitoring. Preventing amalware protection threat detection and response is very good, report the threts to users and other issues as well. Review collected by and hosted on G2.com.

chetna g.
CG
Senior Inside sales specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ESET Managed Detection and Response?

this product is very well priced,mostly any organisation looking for security could afford this product,this detection and response product is very reliable and it detects any malware or threat on the network Review collected by and hosted on G2.com.

What do you dislike about ESET Managed Detection and Response?

This ESET PROTECT MDR is very technical and would need someone who has expertise in the security area and for a new person ,it would be very difficult to deploy this product. Review collected by and hosted on G2.com.

What problems is ESET Managed Detection and Response solving and how is that benefiting you?

the biggest problem that this tool solves is to screen and detect any threat or any illegal activity going on in my network and it helps us to sec ure our network. It informs us about the threat before any damage is done to the network. Review collected by and hosted on G2.com.

Jorge Washington C.
JC
Profesor de matemáticas y física
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ESET Managed Detection and Response?

Very simple to set up, directions were exceptionally clear.

Works even after industrial facility resetting the machine. Some antivirus programming wouldn't initiate once the industrial facility reset.

Doesn't hoard up memory or assets. Review collected by and hosted on G2.com.

What do you dislike about ESET Managed Detection and Response?

assuming the framework director has works, for example, spring up notice and ready mail transmission, I accept that countermeasures can be taken quicker

It frequently hinders the organization framework. Review collected by and hosted on G2.com.

What problems is ESET Managed Detection and Response solving and how is that benefiting you?

We use Eset Endpoint Antivirus as our antivirus application on our servers as a whole and every one of our work areas. It assists a ton with sifting through garbage messages. It additionally assists with obstructing un-approved sites from getting to information on the machine the client is chipping away at. I will now and again utilize it to check records or envelopes on streak drives to guarantee we don't deliver something into the organization we don't need. Review collected by and hosted on G2.com.

Noman A.
NA
Manager Sales - Software Solutions
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ESET Managed Detection and Response?

This is a state of art technology probably the best in town for malware and Ransomware protection. Cloud sandboxing helping to cover at maximum level. Easy to use. Review collected by and hosted on G2.com.

What do you dislike about ESET Managed Detection and Response?

With the passage of time and in the days of highly sophisticated cyber attacks keeps the protection software fully updated is a high challenge.

Any new ransom ware not picked up by wset Ml may cause high danger Review collected by and hosted on G2.com.

What problems is ESET Managed Detection and Response solving and how is that benefiting you?

Malware protection using machine learning and sandboxing. Regular day to day protection system against riasing cyber attacks that any business may require to safeguard their machines Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ESET Managed Detection and Response?

ESET protect mdr provides real-time support on malware and ransomware Review collected by and hosted on G2.com.

What do you dislike about ESET Managed Detection and Response?

Pricing model is not like becusse of nodes based. Review collected by and hosted on G2.com.

What problems is ESET Managed Detection and Response solving and how is that benefiting you?

In help my organization to stop malware and ransomware. It help to reduce all cyber risk Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
CM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about ESET Managed Detection and Response?

The best part of this service is that you dont have to be an existing ESET customer to take advantage of the intelligence that it provides. Now that means even non eset customers can use this service. The availability of the API means customers can integrate it into their info sec / siem deployments. Review collected by and hosted on G2.com.

What do you dislike about ESET Managed Detection and Response?

i found the dashboard to be tad too basic. Also there is more room for improvement in the reports session (number and types of reports) Review collected by and hosted on G2.com.

Recommendations to others considering ESET Managed Detection and Response:

yes its a service and it does cost money, but it does allow you to keep up with the daily changes in the world of cyber security. Nowadays infections spread at light speed and before you know most of the computers in your network might be infected, inspite of having the best firewalls, ips, ids, AV....but then again if you access to intelligence that something like that was spreading, you might be able to set up defenses that will help your company avoid losses in business. Review collected by and hosted on G2.com.

What problems is ESET Managed Detection and Response solving and how is that benefiting you?

We have real time access to threat intelligence which can get the team prepared and be ready to take on new and evolving threats whereby helping in limiting the chance of business getting impacted. One may have the best of the best hardware and software deployed with regards to security, but having the capability to know whats going around the cyber security space helps to be better prepared. In the world of cyber security, threats evolve on a daily basis and a subscription like this , helps in trying be on step ahead of your adversary. Review collected by and hosted on G2.com.