---
title: Ericcson Charging and Billing in One (CBiO) Reviews
meta_title: 'Ericcson Charging and Billing in One (CBiO) Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Ericcson Charging and Billing in One (CBiO) works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 2
  scale: '5'
date_modified: '2025-10-31'
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  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---

# Ericcson Charging and Billing in One (CBiO) Reviews
**Vendor:** Ericsson  
**Category:** [Integrated Revenue and Customer Management (IRCM) for CSPs Software](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2
## About Ericcson Charging and Billing in One (CBiO)
Charging and Billing in One is Ericsson&#39;s market leading, product catalog enabled, convergent charging and billing solution. It has evolved to meet operators increasing demand for end-to-end &quot;best-in-suite&quot; solutions that combine powerful business performance with cost efficient operations, management and deployment




## Ericcson Charging and Billing in One (CBiO) Reviews
  ### 1. Ericsson Billing System Review test

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** April 12, 2022

**What do you like best about Ericcson Charging and Billing in One (CBiO)?**

Allows for the telecom providers to get accurate data on the services used by our customers. This helps to avoid revenue loss.

**What do you dislike about Ericcson Charging and Billing in One (CBiO)?**

System is more complicated than it needs to be and asks to make small customizations cost a lot of money.

**What problems is Ericcson Charging and Billing in One (CBiO) solving and how is that benefiting you?**

It has helped to mitigate revenue loss and documentation is detailed.

  ### 2. Robust solution for big base opcos

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about Ericcson Charging and Billing in One (CBiO)?**

Flexible product with lots of features, enable both postpaid and prepaid customers to be commonly charged in one system

**What do you dislike about Ericcson Charging and Billing in One (CBiO)?**

Long change request process for any modification or customization

**What problems is Ericcson Charging and Billing in One (CBiO) solving and how is that benefiting you?**

enable both postpaid and prepaid customers to be commonly charged in one system


## Ericcson Charging and Billing in One (CBiO) Discussions
  - [What is Ericcson Charging and Billing in One (CBiO) used for?](https://www.g2.com/discussions/what-is-ericcson-charging-and-billing-in-one-cbio-used-for)

- [View Ericcson Charging and Billing in One (CBiO) pricing details and edition comparison](https://www.g2.com/products/ericcson-charging-and-billing-in-one-cbio/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-21+05%3A04%3A00+-0500&secure%5Bsession_id%5D=11bb9c69-73eb-4385-9f82-a3972f65ddf7&secure%5Btoken%5D=78496843642c319b172b95a249c6e09d9b9405ac54e918c7d65ce41cb8b583e1&format=llm_user)

## Ericcson Charging and Billing in One (CBiO) Features
**Customer Management**
- Customer Lifecycle Management - IRCM for CSPs
- CSP Industry - IRCM for CSPs
- Customer Self-Service - IRCM for CSPs
- CRM Integration - IRCM for CSPs

**Revenue Management**
- Financial Analysis - IRCM for CSPs
- Compliance - IRCM for CSPs
- Revenue Management - IRCM for CSPs

## Top Ericcson Charging and Billing in One (CBiO) Alternatives
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  - [Oracle Communications Billing and Revenue Management (BRM)](https://www.g2.com/products/oracle-communications-billing-and-revenue-management-brm/reviews) - 4.2/5.0 (3 reviews)

