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ROUTEE
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ROUTEE
By AMD Telecom
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3.6 out of 5 stars
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ROUTEE Reviews & Product Details

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ROUTEE Overview

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What is ROUTEE?

Routee is a leading cloud communications provider that designs, develops, and distributes advanced Web & API automation solutions. Through its robust platform and scalable API, it helps corporations, retail businesses, and service providers, around the world, to communicate effectively with their target audience. Powered by AMD Telecom’s vigorous infrastructure, Routee brings a powerful engagement toolset to its trusted global partners and some of the most renowned Fortune 500 corporations. What are some of the things you can do with Routee? -SMS Spread your message efficiently all over the globe using the SMS services Routee provides. Marketing SMS, Transactional SMS, Two-Way SMS, SMS Two-Factor Authentication,SMS Survey, Bulk MMS, Verified SMS Sender. -VOICE Let people hear your business’s voice through the numerous VoIP choices. Elevate your brand through Voice Broadcasting, Two Way Voice, Click To Call, Text To Speech, Cloud IVR and Voice Two Factor Authentication. -EMAIL Discover which Email service suits you, customize it and make it happen. Promotional Email, Transactional Email, Email Verifier. Which one do you need? -MESSAGING APPS Reach your clients with more interactive messages and increase your revenues. Engage with them via Viber, RCS, Facebook, Telegram & WhatsApp. -NUMBERS Get your own Premium Rate or Toll-free numbers, validate your contacts list and prevent call-related fraud. This advanced communications platform includes Virtual Numbers, Number Validation, Number Lookup, Missed Call, Call Masking, Toll-free Numbers. -TWO FACTOR AUTHENTICATION Add a second layer of security to your business by utilizing a combination of two different components. Prevent fraudsters from getting access to your sensitive information, application, or software. Use among Two-Factor Authentication with Fallback, SMS, Voice, Viber, or Missed Call.

ROUTEE Details
Discussions
ROUTEE Community
Languages Supported
Greek, English, Italian, Russian, Spanish, Turkish
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Product Description

ROUTEE is a unified communications software that provides web and API communication as a service solution, so as to expand and simplify communication capabilities between people, applications, corporations, and machines.

Seller Details
Seller
AMD Telecom
Year Founded
2000
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
175 employees on LinkedIn®
MA
Overview Provided by:
Marketing AMD Telecom
Marketing at AMD Telecom S.A.

Recent ROUTEE Reviews

Siddhant G.
SG
Siddhant G.Small-Business (50 or fewer emp.)
4.0 out of 5
"Helped my business to cater to wider user base"
It provides variety of communication options to interact with the users such as sms, email, voice channels helping my business to grow organically....
Read more
DR
Dhamodharan R.Small-Business (50 or fewer emp.)
0.5 out of 5
"Complicated Integration, Unreliable and Difficult, to Use"
It does not provide value for the money. The support they provide is cumbersome needs to be with a team to help resolve any issues that come up. Th...
Read more
Mukul S.
MS
Mukul S.Small-Business (50 or fewer emp.)
4.0 out of 5
"My Honest Opinion about Routee"
Easy Integration , Automation and Personalisation
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

ROUTEE Media

ROUTEE Demo - Email Library
Ready-made professional templates for you.
ROUTEE Demo - Email Insights
Instantly see how many emails have been sent, opened, unsubscribed & their conversion stats.
ROUTEE Demo - Easily Create SMS & Voice Campaigns
Do now know what to write? Use the Routee templates!
ROUTEE Demo - Pay-As-You-Go
Top Up, only, as much as you need.
ROUTEE Demo - Two Factor AUthentication
Check how many of your emails are valid.
ROUTEE Demo - Viber Campaigns
Create your Viber Campaigns with a couple of drag-and-drops.
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10 ROUTEE Reviews

3.6 out of 5
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10 ROUTEE Reviews
3.6 out of 5
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3.6 out of 5
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ROUTEE Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
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DR
Event Planner
Information Technology and Services
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about ROUTEE?

It does not provide value for the money. The support they provide is cumbersome needs to be with a team to help resolve any issues that come up. The user interface needs to cleaned it negatively impact the user experience because this platform is not user friendly. Review collected by and hosted on G2.com.

What do you dislike about ROUTEE?

There is not anything that I find favorable about ROUTEE. It would be helpful to have an API that allows checking which network a phone number belongs to in order to determine SMS rates in advance. The customer service is frustrating. Does not ensure that all concerns are promptly solved. Review collected by and hosted on G2.com.

What problems is ROUTEE solving and how is that benefiting you?

Routee has some drawbacks that limit its potential. The platform sometimes lack intuitiveness, which frustrate users. It provides features it falls short in terms of ease of use. It remains a communication and marketing automation service at a higher price. Review collected by and hosted on G2.com.

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Siddhant G.
SG
Software Engineer
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about ROUTEE?

It provides variety of communication options to interact with the users such as sms, email, voice channels helping my business to grow organically. It's personalized customer interaction facilities, scheduling of messages makes my business a 24x7 customer supported as well. Review collected by and hosted on G2.com.

What do you dislike about ROUTEE?

Routee pricing is little on the upper side for business of my level, and somewhat a little complex for the less techy owners like me. I have noticed rare reliablity issue which is ok, but can be reduced. Review collected by and hosted on G2.com.

What problems is ROUTEE solving and how is that benefiting you?

Routee has empowered my business to grow organically by helping it reach new customers, enhance its customer support and reduce the communication gap. Routee offers several communication options to make all this possible, which is very easy to use and integrate with the system. Review collected by and hosted on G2.com.

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Mukul S.
MS
Director & Founder
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about ROUTEE?

Easy Integration , Automation and Personalisation Review collected by and hosted on G2.com.

What do you dislike about ROUTEE?

Cost , Support & limited integrations i dislike most Review collected by and hosted on G2.com.

What problems is ROUTEE solving and how is that benefiting you?

Routee solves the problem of communicating with customers across multiple channels. Review collected by and hosted on G2.com.

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LJ
Customer Service Associate
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ROUTEE?

It provides various forms of communcication for professionals. Review collected by and hosted on G2.com.

What do you dislike about ROUTEE?

Trying to communicate with anyone when troubleshooting. Review collected by and hosted on G2.com.

What problems is ROUTEE solving and how is that benefiting you?

It could help with statistics, communications, and verification. Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ROUTEE?

Routee's SMS capabilities have added an easy to use channel to increase our marketing reach. Review collected by and hosted on G2.com.

What do you dislike about ROUTEE?

I wish the UI was a little bit cleaner but it doesn't effect how easy it is to use. Review collected by and hosted on G2.com.

What problems is ROUTEE solving and how is that benefiting you?

We needed to reach more people and the SMS capability has made that possible and easy! Review collected by and hosted on G2.com.

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Anna N.
AN
Maritz/Experient Agent
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ROUTEE?

When it gives you good information on what you are doing throughout the weeks. Sometimes there is really interesting stuff. i just haven't looked before this unfortunately. Review collected by and hosted on G2.com.

What do you dislike about ROUTEE?

there is nothing that I dislike about it. Review collected by and hosted on G2.com.

What problems is ROUTEE solving and how is that benefiting you?

what i do on a weekly basis through something like my word stats and things like that. Review collected by and hosted on G2.com.

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AK
Marketing consultant
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about ROUTEE?

Good Detailed Documentation and Examples. Routee is integrated in our system and sms are sent automatically. Review collected by and hosted on G2.com.

What do you dislike about ROUTEE?

There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS. Review collected by and hosted on G2.com.

What problems is ROUTEE solving and how is that benefiting you?

Using it to remind customers of past due payments. It is as close as you can get to integrating directly with the operator. Review collected by and hosted on G2.com.

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Verified User in Computer Networking
UC
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about ROUTEE?

the demographical design of the characters Review collected by and hosted on G2.com.

What do you dislike about ROUTEE?

The customer service if something goes wrong. Review collected by and hosted on G2.com.

What problems is ROUTEE solving and how is that benefiting you?

I have solved the problems that deal with the technical side of the internet dealing with deliveries that come into effect each year. With Routee, this company may inspire others to strategize and develop tactics to grow their businesses! Review collected by and hosted on G2.com.

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Gautam A.
GA
Mortician
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ROUTEE?

It is easy to use and works fast and smoothly. The platform is very reliable and competitively priced. Review collected by and hosted on G2.com.

What do you dislike about ROUTEE?

UI needs improvement as the menu seems quite complex and text-heavy.

The messages to ported numbers sometimes get lost, and the customer care team has to be notified after that to solve the issue. Review collected by and hosted on G2.com.

Recommendations to others considering ROUTEE:

I have found it to be the best in its competition as the reliable service meets all requirements. Review collected by and hosted on G2.com.

What problems is ROUTEE solving and how is that benefiting you?

The service is competitively priced, fast, and reliable. Review collected by and hosted on G2.com.

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Ishaan S.
IS
Media Analyst
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ROUTEE?

Service quality is decent. Customer support is responsive and the services are reasonably priced. Variety of features. Review collected by and hosted on G2.com.

What do you dislike about ROUTEE?

UI needs some tweaks as it is not very intuitive at some places. Review collected by and hosted on G2.com.

Recommendations to others considering ROUTEE:

Simple and effective marketing automation platform. Gets the job done but just be aware of the fact that it is slightly buggy and is not very intuitive to use at some places but overall, it is a good platform with a variety of features and reasonably priced. Review collected by and hosted on G2.com.

What problems is ROUTEE solving and how is that benefiting you?

Makes digital marketing quite convenient, effective and simple. Review collected by and hosted on G2.com.

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ROUTEE