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Adapt Reviews & Product Details

Adapt provides the ultimate user experience for fast-growing firms, helping you make more placements to maximize business performance. The SaaS technology brings together a powerful CRM for sales management, an intuitive ATS for searching and sourcing, configurable dashboards for reporting and business intelligence, and payroll and billing With Adapt you can comprehensively manage all direct hire/permanent, temporary and contract recruitment processes within a dynamic web-based hub. An Erecruit product, previously a Bond International Software product. Adapt is fully integrated with TempBuddy to help high volume temporary firms accelerate performance with a seamless and mobile user experience. Let us show you how our recruitment solutions can help you deliver a better experience for your candidates, clients and recruiters. Visit www.erecruit.com/adapt

Seller

eRecruit

Discussions

Adapt Community

Languages Supported

English

Overview by

Rachael Moss

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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Top-Rated Alternatives

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Adapt Media

Adapt US - Payroll & Billing

Adapt EMEA - Temp-Desk

Adapt EMEA - KPI Dashboard

Adapt US - Sales Studio

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Lorraine P.

Senior Operations Manager

Small-Business (50 or fewer emp.)

8/16/2019

"We have used Adapt since day 1 Nearly 14 years ago !"

5/5

What do you like best about Adapt?

Recruitment specific CRM with work flows relevant to the business Review collected by and hosted on G2.com.

What do you dislike about Adapt?

For us we are predominantly a permanent recrutiment agency and therefore there is a lot of irrelevant information (on temps) and some of the work flows even if they are for perm are developed more like a temporary desk (for example unhooking a perm job) Review collected by and hosted on G2.com.

Recommendations to others considering Adapt:

I have used several Recruitment CRMs and Adapt at 3 different organisations. If I were to move or set up alone I would implement Adapt as the software of choice. With the new UI that I have had the opportunity to see during a webinar, I am excited for the future of using the system too. Review collected by and hosted on G2.com.

What problems is Adapt solving and how is that benefiting you?

Adapt were ahead of the game on GDPR and created tools to hlep comply, we particularly like the access portal function to be able to smoothly, efficiently and professionally deal with any DSARs Review collected by and hosted on G2.com.

Response from Rachael Moss of Adapt

edit

Many thanks for taking the time to write a review of Adapt. We really appreciate your constructive feedback that helps us to constantly improve our software, helping you to put more people to work.

Elaine M.

Head of Business Operations

Small-Business (50 or fewer emp.)

5/14/2019

"I have been an Adapt customer for 10+ years and find they are a great company to work with"

4/5

What do you like best about Adapt?

Service is brilliant. Have always been more than happy with our account management, with helpdesk and the overall experience working with Erecruit Review collected by and hosted on G2.com.

What do you dislike about Adapt?

Some small functionality features are not part of standard system offering but rather must be customised for inclusion. Erecruit are however more than happy to accommodate any customisations plus they take all customer suggestions on board for implementation in future releases which is amazing. It's great to have an input as a customer Review collected by and hosted on G2.com.

Recommendations to others considering Adapt:

Spend adequate time planning how you want to use the system and treat it as a proper IT project matching the system against your business requirements and mapping out the best set-up. Erecruit happily assist and work with you on this to ensure you are getting the best design for your needs. Advise to look long-term and consider any integrations you may want to use. Erecruit do partner with many good providers which gives good scope Review collected by and hosted on G2.com.

What problems is Adapt solving and how is that benefiting you?

We are managing our clients and candidates very well through Adapt and have been able to do a lot on the system for this Review collected by and hosted on G2.com.

Response from Rachael Moss of Adapt

edit

Hi Elaine,

Thank you so much for your kind words, really appreciated.

I think you’ve hit the nail on the head with our product enhancements as we are always welcoming ideas (regardless of size) that play a big part in the continuous improvement of Adapt.

It’s great to see how well you get on with the system and has been our pleasure working with yourselves over the past decade.

Kind Regards,

George Bryant

Customer Success Manager | Adapt

Verified User in Human Resources

Small-Business (50 or fewer emp.)

8/15/2019

"Experience has been positive, Adapt are always helpful and improving their features"

4/5

What do you like best about Adapt?

I like the helpdesk and client services, they are always so helpful no matter how big or small the query, Chris, Sam, Michael, Tom, Matt, Amber etc are always so kind and always go the extra mile to help us

in terms of the system itself, i like that system made the transition with GDPR legislation seamless

its very straightforward to us Review collected by and hosted on G2.com.

What do you dislike about Adapt?

sometimes things that we would like are configurable and costly, but hopefully will be in future upgrades

upgrades can cause issues Review collected by and hosted on G2.com.

Lils C.

Recruitment Consultant

Events Services

Small-Business (50 or fewer emp.)

3/14/2019

"Recruiter Expo - customer service"

3.5/5

What do you like best about Adapt?

I want to pass on some feedback on Sophie Hoskins who worked on the stand at the Recruitment Expo. She was absolutely brilliant and one of the most professional, engaging, enthusiastic and knowledgeable people I met all day! She took the time to understand our needs and where we are falling, and explained your product in a way that explained everything so clearly without being patronising or “salesy”. It’s a standard of customer service you don’t often see these days and ought to be recognised more often. My colleague visited the stand yesterday and came into the office this morning with similar feedback. Review collected by and hosted on G2.com.

What do you dislike about Adapt?

All the functions I would like are in the newer version of adapt. Review collected by and hosted on G2.com.

Stuart M.

Managing Director

Small-Business (50 or fewer emp.)

8/27/2019

"I think the general service from staff is good on the whole, but the Adapt system needs review"

2/5

What do you like best about Adapt?

Adapt stores and sorts huge amounts of data and makes it easy to find candidate and client records. Review collected by and hosted on G2.com.

What do you dislike about Adapt?

sluggish screen updates (even with fast internet), lacks some basic recruitment functionality and more time seems to be spent developing new things than fixing old, existing problems/bugs etc. Review collected by and hosted on G2.com.

Response from Rachael Moss of Adapt

edit

Thank you for taking the time to provide a review of Adapt; it’s great to hear you have experienced a positive service from our team. We continue to invest in Adapt developing new features and release updates each quarter, and have recently focused on a number of enhancements designed to improve speed and performance. Additionally as you are aware, we are undertaking a complete refresh of Adapt’s UI with lots of new benefits and features for recruiters especially around look and feel, usability and performance on their way. We actively encourage customers to provide feedback to aid our development roadmap, and have therefore given our customers an early preview of the system.

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

7/8/2019

"Easy to use, efficient and good service"

4.5/5

What do you like best about Adapt?

Searches - in particular being able to search under "Company to approach". But it is very thorough especially with the keyword search

Tagging of emails

Now lost as only 2 LinkedIn Recruiter accounts but loved the integration

E-shot facility

Technical support desk - easy to access, genuinely want to solve issues Review collected by and hosted on G2.com.

What do you dislike about Adapt?

Unable to link to LinkedIn Recruiter if less than 3 licences but appreciate that's a LinkedIn issue Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation

Mid-Market (51-1000 emp.)

9/27/2019

"Good for the user interface; training needed"

1.5/5

What do you like best about Adapt?

The ease of use, functions, the moving bots, IT support Review collected by and hosted on G2.com.

What do you dislike about Adapt?

The integration of daxtra - terrible and the integration with internal systems Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

1/22/2019

"Exceptional customer commitment and a recognisable brand strength."

5/5

What do you like best about Adapt?

The company genuinely wants to work with you. They are consultative in approaching your business and they have high regard for security attaining security compliance ahead of many of the other industry players. Review collected by and hosted on G2.com.

What do you dislike about Adapt?

Recruitment as an industry is quite a fast reacting, I think it would suit Adapt to have perhaps more resource to enable them to match the industry expectations. This shouldn't detract from the quality of the service they deliver as it really is very good. Review collected by and hosted on G2.com.

Recommendations to others considering Adapt:

Do your homework when looking around, do other supplies meet the same security assertations Adapt has. Also, do make sure you know your business and its needs. Most projects that struggle with implementation because the business needs are not really understood by the business when delivering the project. Review collected by and hosted on G2.com.

What problems is Adapt solving and how is that benefiting you?

Business process improvement, automation, compliance. Review collected by and hosted on G2.com.

Debbie P.

Founder Director

Staffing and Recruiting

Small-Business (50 or fewer emp.)

1/15/2019

"Positive experience of Adapt"

4/5

What do you like best about Adapt?

Easy to navigate and pretty quick to grasp. Love the customised studios which allow you to see the data pertinent to you and can be changed for each user. Support from the team at HQ has always been responsive. Review collected by and hosted on G2.com.

What do you dislike about Adapt?

A sleek way of setting up an email campaign from the system, although they have just integrated with Mailchimp so this could help. Could perhaps be a little easier on the eye but this is just cosmetic. Review collected by and hosted on G2.com.

Aindrea E.

Varsity Spirit Sales Representative

Mid-Market (51-1000 emp.)

6/3/2019

"Easy enough to use"

4.5/5

What do you like best about Adapt?

The ability to track your employees and skills to their profile is rather easy which makes it faster at onboarding. Review collected by and hosted on G2.com.

What do you dislike about Adapt?

It often logs you out after being out of it for only a short while which is rather inconvenient. Review collected by and hosted on G2.com.