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18 Adapt Reviews
Overall Review Sentiment for Adapt
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Recruitment specific CRM with work flows relevant to the business Review collected by and hosted on G2.com.
For us we are predominantly a permanent recrutiment agency and therefore there is a lot of irrelevant information (on temps) and some of the work flows even if they are for perm are developed more like a temporary desk (for example unhooking a perm job) Review collected by and hosted on G2.com.
Service is brilliant. Have always been more than happy with our account management, with helpdesk and the overall experience working with Erecruit Review collected by and hosted on G2.com.
Some small functionality features are not part of standard system offering but rather must be customised for inclusion. Erecruit are however more than happy to accommodate any customisations plus they take all customer suggestions on board for implementation in future releases which is amazing. It's great to have an input as a customer Review collected by and hosted on G2.com.
I like the helpdesk and client services, they are always so helpful no matter how big or small the query, Chris, Sam, Michael, Tom, Matt, Amber etc are always so kind and always go the extra mile to help us
in terms of the system itself, i like that system made the transition with GDPR legislation seamless
its very straightforward to us Review collected by and hosted on G2.com.
sometimes things that we would like are configurable and costly, but hopefully will be in future upgrades
upgrades can cause issues Review collected by and hosted on G2.com.
I want to pass on some feedback on Sophie Hoskins who worked on the stand at the Recruitment Expo. She was absolutely brilliant and one of the most professional, engaging, enthusiastic and knowledgeable people I met all day! She took the time to understand our needs and where we are falling, and explained your product in a way that explained everything so clearly without being patronising or “salesy”. It’s a standard of customer service you don’t often see these days and ought to be recognised more often. My colleague visited the stand yesterday and came into the office this morning with similar feedback. Review collected by and hosted on G2.com.
All the functions I would like are in the newer version of adapt. Review collected by and hosted on G2.com.
Adapt stores and sorts huge amounts of data and makes it easy to find candidate and client records. Review collected by and hosted on G2.com.
sluggish screen updates (even with fast internet), lacks some basic recruitment functionality and more time seems to be spent developing new things than fixing old, existing problems/bugs etc. Review collected by and hosted on G2.com.
Searches - in particular being able to search under "Company to approach". But it is very thorough especially with the keyword search
Tagging of emails
Now lost as only 2 LinkedIn Recruiter accounts but loved the integration
E-shot facility
Technical support desk - easy to access, genuinely want to solve issues Review collected by and hosted on G2.com.
Unable to link to LinkedIn Recruiter if less than 3 licences but appreciate that's a LinkedIn issue Review collected by and hosted on G2.com.
The company genuinely wants to work with you. They are consultative in approaching your business and they have high regard for security attaining security compliance ahead of many of the other industry players. Review collected by and hosted on G2.com.
Recruitment as an industry is quite a fast reacting, I think it would suit Adapt to have perhaps more resource to enable them to match the industry expectations. This shouldn't detract from the quality of the service they deliver as it really is very good. Review collected by and hosted on G2.com.
Easy to navigate and pretty quick to grasp. Love the customised studios which allow you to see the data pertinent to you and can be changed for each user. Support from the team at HQ has always been responsive. Review collected by and hosted on G2.com.
A sleek way of setting up an email campaign from the system, although they have just integrated with Mailchimp so this could help. Could perhaps be a little easier on the eye but this is just cosmetic. Review collected by and hosted on G2.com.
The ability to track your employees and skills to their profile is rather easy which makes it faster at onboarding. Review collected by and hosted on G2.com.
It often logs you out after being out of it for only a short while which is rather inconvenient. Review collected by and hosted on G2.com.
