I like the layout of the platform. It is easy to use and simple to select filters for what your business finds most important to see. We tried a competitor before coming to Engagebay and it was not user friendly and the support/help features were not conducive to a busy business owner. The chat feature in Engagebay is outstanding. I am always able to get support immediately, I have never left the chat without my questions being answered, and the employees are on point with their knowledge and professionalism. Review collected by and hosted on G2.com.
I wish there was more space for lists without having to upgrade the plan. These keep my business organized and are a fantastic tool. Maybe think about upping the allotment of lists for each paid plan. Review collected by and hosted on G2.com.
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Our experience with Engage Bay
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477 out of 478 Total Reviews for EngageBay All-in-One Suite
Overall Review Sentiment for EngageBay All-in-One Suite
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EngageBay is a solid all in one solution for small businesses or startups looking to streamline their marketing, sales and customer support without breaking the bank. The dashboard is user friendly, clean and intuitive making it easy to jump between marketing, sales and service sections. Review collected by and hosted on G2.com.
It lags a lot especially during bulk actions and there is a lag in campaign stats. Review collected by and hosted on G2.com.
One of the biggest advantage I have found with Engagebay is its intuitive interface. Whether your tech-savvy or not the layout is really straightforward and easy to navigate. Setting up workflows and managing contacts feel simple. ihave noticed that Engagebay offers great customer support through live chats,emails,and a knowledge base.Their support team is responsive and i have found the articles in the articles in the knowledge base to be really helpful in guiding users through various features Review collected by and hosted on G2.com.
While Engagebay offers email marketing the selection of pre-built templates is somewhat limited compared to other platform which may require more manaul customization Review collected by and hosted on G2.com.
It is a versatile and cost effective all in one CRM and marketing automation platform. It offers a range of features, including email marketing, sales, automations, live chat and helpdesk support. It helps streamline the operations without breaking the bank. I like their customer support, they are very responsive and ready to help. Review collected by and hosted on G2.com.
Lack of fully functional mobile app and a delay in campaign stats are the factors that needs to be worked on. Review collected by and hosted on G2.com.
I like almost everything in the CRM. The user interface which is easy to use and navigate. The email template builder which creates responsive email templates with in minutes using just drag and drop. The automations and workflows have made my life easier and which does everything automatically and the most important is their customer support which is highly responsive and ready to assist anytime. Review collected by and hosted on G2.com.
Since I started using EngageBay I have not found any major issues with the product and the only drawback I found is their mobile app. Review collected by and hosted on G2.com.
EngageBay is an all in one CRM that offers marketing and sales features along with service desk and live chat. After spending some time exploring its features, I have found it offers a decent range of functionalities along with good customer support. Review collected by and hosted on G2.com.
The mobile app doesn't offer all the features of desktop and has issues with notifications. Review collected by and hosted on G2.com.
I like this CRM as it is intuitive and has a smooth user interface that simplifies the navigation and the setup and it is available at the competitive pricing with all the features that are needed for any business. The free onboarding they offer is very much valuable and helps learn and understand the product. Review collected by and hosted on G2.com.
It offers a number of features but it takes time to learn them as there is learning curve. Review collected by and hosted on G2.com.
Engagebay combines CRM email marketing, marketing automation helpdesk support ,live chat and more into one platform.For small bussiness that want an all-in-one solution without having to use multiple apps or integrations this is a major advantage Review collected by and hosted on G2.com.
While the platform is relatively user-friendly the number of features can feel overwhelming at first, if you are new to CRM there may be a slight learning curve to get everything set up the way you want Review collected by and hosted on G2.com.
I have been using this CRM for a few months now and its been a solid experience overall. It offers an affordable all in one solution to manage customer relationship, marketing and sales processes. The interface is intuitive and easy to navigate. Review collected by and hosted on G2.com.
I have noticed occasional glitches, like delays in syncing data and delay in updating the campaign stats. Review collected by and hosted on G2.com.
EngageBay excels in the CRM market with a user friendly interface and a wide range of features. It is an excellent choice for marketing as it offers responsive email templates, easy to create forms and landing pages and powerful automations. Review collected by and hosted on G2.com.
I have not found any major issues with the product except a few delays. Review collected by and hosted on G2.com.
The best thing about EngageBay is the ability to create email templates by simply dragging and dropping the elements. The email templates created are responsive and looks professional. I also like their customer support that is readily available whenever I need a helping hand. Review collected by and hosted on G2.com.
The mobile app lacks the full functionality and push notifications. Review collected by and hosted on G2.com.
