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EngageBay All-in-One Suite Reviews & Product Details

DP
Operations Team Member
Libraries
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about EngageBay All-in-One Suite?

It is affordable, simple to use, time saving and i got what i need in this software. Review collected by and hosted on G2.com.

What do you dislike about EngageBay All-in-One Suite?

Nothing. It's given me productivity and progress. Review collected by and hosted on G2.com.

What problems is EngageBay All-in-One Suite solving and how is that benefiting you?

Im more productive and organized in handling leads and nurturing them. Review collected by and hosted on G2.com.

EngageBay All-in-One Suite Overview

What is EngageBay All-in-One Suite?

EngageBay is world's #1 affordable all-in-one marketing, sales, and support CRM software supporting over 150,000+ growing companies around the world. EngageBay helps companies to acquire, engage, nurture web visitors and convert them to happy customers and grow their business 5x and more. EngageBay offers a slew of features including: - Simple and powerful All-in-One CRM - Easy to use marketing automation software - Email marketing - Free Live Chat Software - Powerful helpdesk software - Email Sequences - Landing Pages - Web Forms to capture online leads - 360 Degree Customer View across marketing, sales and support departments - Appointment Scheduling Software - Contact Management Software - Free CRM software and many more.

EngageBay All-in-One Suite Details
Product Website
Languages Supported
English
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Product Description

Simple All-in-One Marketing Software. With awesome software tools backed by a dedicated support team to make every part of your marketing more effective.

How do you position yourself against your competitors?

- World's #1 affordable all-in-one marketing, sales and support CRM
- A completely integrated solution that eliminates the need for buying and using multiple business tools
- Simple to use with low learning curve
- Many features are free of cost
- Buy the whole suite or individual features you need
- No annual contracts
- Proactive and friendly support at all times, even for free users
- No onboarding fees charged
- Free and seamless migration from other tools


Seller Details
Company Website
Year Founded
2018
HQ Location
Wilmington, Delaware
Twitter
@engagebay
17,160 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
Description

EngageBay offers innovative marketing and sales tools designed for small to medium-sized businesses. It helps you enhance your email marketing, build forms with ease, and score your leads. You can also automate your campaigns and offer live chat to your customers at no extra cost. EngageBay seamlessly integrates with popular platforms like Zapier, PieSync, and Mailgun, ensuring your tech stack works efficiently. For those seeking powerful alternatives to established platforms, EngageBay is a robust and cost-effective choice compared to systems like HubSpot and ActiveCampaign.


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Overview Provided by:

Recent EngageBay All-in-One Suite Reviews

RW
Richard W.Mid-Market (51-1000 emp.)
4.5 out of 5
"User friendly CRM"
The platform is user friendly and straightforward. This ease of use allowed me to quickly setup and running and my team liked this CRM as it was ea...
PV
Prathit V.Mid-Market (51-1000 emp.)
4.5 out of 5
"EngageBay - A featured pack and robust CRM"
EngageBay combines CRM, email marketing, sales automation, live chat and helpdesk in a single dashboard and it is great. It avoids juggling between...
JK
Jim K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use - and support makes it even easier!"
The simplicity is amazing, even for those who feel they are not tech savvy. It was simple to install, setup, import data and when I had a question...

EngageBay All-in-One Suite Pricing

Exclusive savings on EngageBay All-in-One Suite through G2 Deals

Marketing automation software to automate all your marketing & sales tasks, customer service workflows, lead generation & lead nurturing.

How to claim this offer

Please use the link to subscribe with the discount: https://app.engagebay.com/signup?coupon=hLLsOiJz

Deals
30% off
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EngageBay All-in-One Suite Media

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Video Reviews

467 out of 468 Total Reviews for EngageBay All-in-One Suite

4.6 out of 5
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EngageBay All-in-One Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for EngageBay All-in-One SuiteQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SS
Senior Recruiting Manager
Staffing and Recruiting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about EngageBay All-in-One Suite?

I like almost everything in the CRM. The user interface which is easy to use and navigate. The email template builder which creates responsive email templates with in minutes using just drag and drop. The automations and workflows have made my life easier and which does everything automatically and the most important is their customer support which is highly responsive and ready to assist anytime. Review collected by and hosted on G2.com.

What do you dislike about EngageBay All-in-One Suite?

Since I started using EngageBay I have not found any major issues with the product and the only drawback I found is their mobile app. Review collected by and hosted on G2.com.

What problems is EngageBay All-in-One Suite solving and how is that benefiting you?

EngageBay have made my life easier. I can easily import thousands of contacts with in minutes into the CRM from a CSV file. The smart lists will automatically add the contacts based on my criteria defined. I mainly used it for email sequences. It helps me create a sequences with a set of emails and just add contacts to it and it does start sending emails automatically with the delay defined between each email. Review collected by and hosted on G2.com.

BG
Business Analyst Team Lead
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about EngageBay All-in-One Suite?

EngageBay is an all in one CRM that offers marketing and sales features along with service desk and live chat. After spending some time exploring its features, I have found it offers a decent range of functionalities along with good customer support. Review collected by and hosted on G2.com.

What do you dislike about EngageBay All-in-One Suite?

The mobile app doesn't offer all the features of desktop and has issues with notifications. Review collected by and hosted on G2.com.

What problems is EngageBay All-in-One Suite solving and how is that benefiting you?

I am using EngageBay to create forms and capture the leads. The form builder is easy to use as we can create one using the drag and drop builder. It helps me create an automation that gets triggered when the form is submitted and send the emails automatically. Also, the automation checks for the email opens and add the score to the contacts and this score helps me decide how warm the lead is. Without EngageBay automations it would be difficult to find out who opened the email and add a score manually. Review collected by and hosted on G2.com.

MR
Marketing Analyst
Staffing and Recruiting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about EngageBay All-in-One Suite?

EngageBay excels in the CRM market with a user friendly interface and a wide range of features. It is an excellent choice for marketing as it offers responsive email templates, easy to create forms and landing pages and powerful automations. Review collected by and hosted on G2.com.

What do you dislike about EngageBay All-in-One Suite?

I have not found any major issues with the product except a few delays. Review collected by and hosted on G2.com.

What problems is EngageBay All-in-One Suite solving and how is that benefiting you?

First of all it helps me to create email templates that are responsive using its template builder. I use these templates to email my contacts using email broadcasts. Based on the broadcast stats I create a list of contacts who have opened the email and follow up with them.

EngageBay's social suite integration allows me to schedule posts on all my social media channels directly through EngageBay dashboard thus avoiding me to login into different social accounts. Review collected by and hosted on G2.com.

MP
Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about EngageBay All-in-One Suite?

The best thing about EngageBay is the ability to create email templates by simply dragging and dropping the elements. The email templates created are responsive and looks professional. I also like their customer support that is readily available whenever I need a helping hand. Review collected by and hosted on G2.com.

What do you dislike about EngageBay All-in-One Suite?

The mobile app lacks the full functionality and push notifications. Review collected by and hosted on G2.com.

What problems is EngageBay All-in-One Suite solving and how is that benefiting you?

It gives me the ability to create lists and segregate contacts into them, so I can use the correct list to send email campaigns. The email template builder allows me to create responsive and professional email templates by simply dragging and dropping the elements. The automations it offers are a life savior, once created it will automatically follow up with the candidates and check for opens and assigns a score to them to find out the interested candidates. Review collected by and hosted on G2.com.

PV
Business Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about EngageBay All-in-One Suite?

EngageBay combines CRM, email marketing, sales automation, live chat and helpdesk in a single dashboard and it is great. It avoids juggling between multiple tools. The UI is relatively intuitive and setting up workflows doesn't require deep technical skills Review collected by and hosted on G2.com.

What do you dislike about EngageBay All-in-One Suite?

It is a good CRM but it lacks advanced reporting that is essential to analyze the data. Review collected by and hosted on G2.com.

What problems is EngageBay All-in-One Suite solving and how is that benefiting you?

EngageBay helps me create tasks, so that I can follow up (call) with my clients on regular basis and avoid any misses. The automations helps me create the tasks automatically based on the customer interactions like email opens and link clicks.

The platform offers reports on lead conversion rates, email campaign performance and sales pipeline efficiency helping me assess the effectiveness of business strategies, although the reports are basic. Review collected by and hosted on G2.com.

AK
BDM
Professional Training & Coaching
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about EngageBay All-in-One Suite?

EngageBay consolidates marketing automation, sales pipelines and cutomer support into single platform eliminating the need for multiple tools. This CRM is reliable and the user interface is good which makes it easy to navigate and access the features easily. Review collected by and hosted on G2.com.

What do you dislike about EngageBay All-in-One Suite?

The mobile app is not fully functional and there is delay while performing bulk actions. It lacks the integration with MS Teams. Review collected by and hosted on G2.com.

What problems is EngageBay All-in-One Suite solving and how is that benefiting you?

This CRM helps me to create different lists and add the candidate details into it. It helps me run email campaigns on prospective candidates and monitor their engagement level by checking the email opens and link clicks ensuring no potential candidate is overlooked. The workflows helps me to follow up wiith the potential candidates automatically. Review collected by and hosted on G2.com.

VW
Sales &amp;Marketing Head
Staffing and Recruiting
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about EngageBay All-in-One Suite?

I was really struggling to track my customer data for marketing purpose and needed a CRM that wouldn't break the bank and EngageBay popped up in my search. At first I was a bit overwhelmed but after watching a few tutorial videos I started to get hang of it. It offers tons of functionalities for a reasonable fee. Review collected by and hosted on G2.com.

What do you dislike about EngageBay All-in-One Suite?

It has some learning curve at first but one can learn by watching their tutorials. Review collected by and hosted on G2.com.

What problems is EngageBay All-in-One Suite solving and how is that benefiting you?

Using EngageBay, I am able to manage all my email campaigns, track my leads and even handle social media posts with all the same dashboard. It saves me so much time. I have been able to setup some email sequences that has really helped me nurture leads. Review collected by and hosted on G2.com.

VC
CRM Manager
Professional Training & Coaching
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about EngageBay All-in-One Suite?

EngageBay has everything that we need to talk to customers like sales, marketing and support in one place. It is cheap and make things happen automatically. It keeps everyone on the same page, so every user knows what's happening with each customer. Review collected by and hosted on G2.com.

What do you dislike about EngageBay All-in-One Suite?

So for so good and no issues with the product. Review collected by and hosted on G2.com.

What problems is EngageBay All-in-One Suite solving and how is that benefiting you?

EngageBay Automations helps me to setup automatic welcome emails to new customers and also helps me to remind them about special offers . EngageBay templates are easy to create using its builder. I use this builder to create almost all the email templates without any fuss. The biggest problem of creating professional and responsive email templates was solved using EngageBay. Review collected by and hosted on G2.com.

SJ
HR Associate
Staffing and Recruiting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about EngageBay All-in-One Suite?

I have been using EngageBay for a while now and overall it is a great option that offers sales and marketing features at an affordable price. I like their email template builder as it is very easy to use by simply dragging and dropping the blocks. Review collected by and hosted on G2.com.

What do you dislike about EngageBay All-in-One Suite?

At times, I have found some delays especially during bulk actions and updating broadcast stats Review collected by and hosted on G2.com.

What problems is EngageBay All-in-One Suite solving and how is that benefiting you?

It helps me with my day to day activities like organizing my contacts into lists based on behavior. I can add tags to the contacts to identify them easily and filter them out. It also helps me to create forms easily and share it with the candidates for them to fill out the details and attach their CV. Review collected by and hosted on G2.com.

KD
Strategist
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about EngageBay All-in-One Suite?

EngageBay is a robust all in one marketing, sales and customer support platform that offers a comprehensive suite of tools designed to streamline operations. The dashboard is clean and the learning curve is minimal. Review collected by and hosted on G2.com.

What do you dislike about EngageBay All-in-One Suite?

The only thing that I dislike is delay in updating the campaign stats and the lack of push notifications on mobile app. Review collected by and hosted on G2.com.

What problems is EngageBay All-in-One Suite solving and how is that benefiting you?

This platform helps me to track every interaction a customer has with my business, from emails and calls to support tickets and website visits. This holistic view helps me understand my customers better and tailor my approach. It also helps me schedule and manage my social media posts directly from the platform saving time and multiple logins. Review collected by and hosted on G2.com.