It offers a great and easy to use CRM with features like sales, marketing, service desk and live chat. The best part of EngageBay is that it is reliable and I have never faced any downtimes. Review collected by and hosted on G2.com.
The only thing that I dislike is their mobile app which lacks most of the features. Review collected by and hosted on G2.com.
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Our experience with Engage Bay
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484 out of 485 Total Reviews for EngageBay All-in-One Suite
Overall Review Sentiment for EngageBay All-in-One Suite
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The automation tool has been a game changer. I have set up automated email sequences for my leads, so I don't have to follow up with every prospect manually. The workflows and lead nurturing automation save me a lot of time, which I can redirect to other important business tasks. its perfect for keeping leads engaged without the constant need for invention. Review collected by and hosted on G2.com.
As of now, I honestly haven't found any significant cons of EngageBay. The platform has met all my needs, and I haven't experienced any major issues or limitations. It's been an overall positive experience, and everything seems to be running smoothly for my business Review collected by and hosted on G2.com.
EngageBay is a solid all in one solution for small businesses or startups looking to streamline their marketing, sales and customer support without breaking the bank. The dashboard is user friendly, clean and intuitive making it easy to jump between marketing, sales and service sections. Review collected by and hosted on G2.com.
It lags a lot especially during bulk actions and there is a lag in campaign stats. Review collected by and hosted on G2.com.
One of the biggest advantage I have found with Engagebay is its intuitive interface. Whether your tech-savvy or not the layout is really straightforward and easy to navigate. Setting up workflows and managing contacts feel simple. ihave noticed that Engagebay offers great customer support through live chats,emails,and a knowledge base.Their support team is responsive and i have found the articles in the articles in the knowledge base to be really helpful in guiding users through various features Review collected by and hosted on G2.com.
While Engagebay offers email marketing the selection of pre-built templates is somewhat limited compared to other platform which may require more manaul customization Review collected by and hosted on G2.com.
It is a versatile and cost effective all in one CRM and marketing automation platform. It offers a range of features, including email marketing, sales, automations, live chat and helpdesk support. It helps streamline the operations without breaking the bank. I like their customer support, they are very responsive and ready to help. Review collected by and hosted on G2.com.
Lack of fully functional mobile app and a delay in campaign stats are the factors that needs to be worked on. Review collected by and hosted on G2.com.
I like almost everything in the CRM. The user interface which is easy to use and navigate. The email template builder which creates responsive email templates with in minutes using just drag and drop. The automations and workflows have made my life easier and which does everything automatically and the most important is their customer support which is highly responsive and ready to assist anytime. Review collected by and hosted on G2.com.
Since I started using EngageBay I have not found any major issues with the product and the only drawback I found is their mobile app. Review collected by and hosted on G2.com.
EngageBay is an all in one CRM that offers marketing and sales features along with service desk and live chat. After spending some time exploring its features, I have found it offers a decent range of functionalities along with good customer support. Review collected by and hosted on G2.com.
The mobile app doesn't offer all the features of desktop and has issues with notifications. Review collected by and hosted on G2.com.
I like this CRM as it is intuitive and has a smooth user interface that simplifies the navigation and the setup and it is available at the competitive pricing with all the features that are needed for any business. The free onboarding they offer is very much valuable and helps learn and understand the product. Review collected by and hosted on G2.com.
It offers a number of features but it takes time to learn them as there is learning curve. Review collected by and hosted on G2.com.
One of the standout aspects of EngageBay is its all in one approach. It combines CRM, marketing automation and customer support tools into one single platform. The CRM itself is sleek and robust and easy to integrate. Review collected by and hosted on G2.com.
I have not found any issues with the product but it lacks some of the advanced reporting Review collected by and hosted on G2.com.
Engagebay combines CRM email marketing, marketing automation helpdesk support ,live chat and more into one platform.For small bussiness that want an all-in-one solution without having to use multiple apps or integrations this is a major advantage Review collected by and hosted on G2.com.
While the platform is relatively user-friendly the number of features can feel overwhelming at first, if you are new to CRM there may be a slight learning curve to get everything set up the way you want Review collected by and hosted on G2.com.
I have been using this CRM for a few months now and its been a solid experience overall. It offers an affordable all in one solution to manage customer relationship, marketing and sales processes. The interface is intuitive and easy to navigate. Review collected by and hosted on G2.com.
I have noticed occasional glitches, like delays in syncing data and delay in updating the campaign stats. Review collected by and hosted on G2.com.
