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Ease Reviews & Product Details - Page 97

Ease Overview

What is Ease?

Ease helps insurance brokers offer their SMB clients better service through simple technology. Ease makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employees one destination for all their human resources information. Today, more than 75,000 SMBs use Ease for benefits and HR.

Ease Details
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Ease Community
Languages Supported
English, Spanish, Chinese (Simplified)
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Product Description

Ease helps health insurance brokers and HR professionals to easily manage benefits and HR processes by offering simple setup and enrollment, free training and support, partner collaboration, marketing tools, and faster, more accurate, and more secure carrier submissions with EaseConnect.

How do you position yourself against your competitors?

Ease is an online enrollment and HR software offered by employee health insurance brokers to SMBs across the country. Ease combines innovative technology with the expertise of a business's own benefits advisor. HR professionals will be able to cut down enrollment time and increase employee engagement, while brokers gain time to successfully support their clients.


Seller Details
Year Founded
2008
HQ Location
Bethesda, MD
Twitter
@EmployeeNav
718 Twitter followers
LinkedIn® Page
www.linkedin.com
242 employees on LinkedIn®
Description

Employee Navigator simplifies benefits & HR for brokers and HR departments around the country. We've built an all-in-one product that consolidates everything from benefits administration to compliance, onboarding and more into one place.Employee Navigator works with the nation's leading insurance brokers to make it easier for companies of all sizes to run and grow their businesses. See how 50,000+ companies better manage over 6,000,000+ employees with Employee Navigator. www.employeenavigator.com


Josh G.
JG
Overview Provided by:

Recent Ease Reviews

DP
Diana P.Small-Business (50 or fewer emp.)
5.0 out of 5
"User Friendly"
The most helpful feature of Ease is being easy to navigate; it is so user-friendly. When we talk to our clients about Ease, they love that all of t...
MS
Michelle S.Enterprise (> 1000 emp.)
5.0 out of 5
"Very user friendly."
How user friendly it is. I find that most changes are done in less than a minute and I like that you can make notes.
RG
Regina G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Ease Benefit Admin System - User Friendly for our Clients"
Ease is user friendly to use while setting up clients in the system. The open enrollment set up is easy to set up and roll out to our clients. Our ...
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Ease Media

Ease Demo - 2. Email Employees Through Ease
Send employees reminders and notifications throughout the year using Ease.
Ease Demo - 6. Employees Can Access Benefits On The Go
Mobile apps for iOS and Android make it easy and convenient for employees to access their benefits and HR information from anywhere.
Ease Demo - 3. Employee Benefit Selection
Employee Benefit Selection
Ease Demo - 4. Enrollment Progress Dashboard
Track Employee Enrollment Progress During Open Enrollment
Ease Demo - 1. Employee Dashboard
Employees have a unique login for benefits enrollment and year-round benefit and HR information access.
Ease Demo - 5. Employee Profile for Owners and HR Admins
Employee Profile
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Video Reviews

1,444 Ease Reviews

4.6 out of 5
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1,444 Ease Reviews
4.6 out of 5
1,444 Ease Reviews
4.6 out of 5

Ease Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for EaseQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KK
H
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ease?

Ease is an easy system which helps you to enroll in benefits. Review collected by and hosted on G2.com.

What do you dislike about Ease?

There is nothing at all to dislike about Ease. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Easily create an account and view what benefits I have. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ease?

It is easy to view employees' current enrollments, both as an admin as well as from the employee view. Review collected by and hosted on G2.com.

What do you dislike about Ease?

It doesn't have the best reporting tools. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Viewability of benefits. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Ease?

It is very simple to use, and I like the formatted templates that are already made (import template, email template, etc). I also like that it can be used for small groups and large groups alike, and that it can be made simpler or more complex for certain clients. Ease has a great system for pulling rates that are always accurate, and I like the variety of reports that I can run on Ease. Review collected by and hosted on G2.com.

What do you dislike about Ease?

I think the library for plans is a little inefficient and not well organized, and the plans don't always seem to be updated. I think that the dashboards and other areas of the the tabs should be more able to be customized, like what clients can/cannot view under benefits. Review collected by and hosted on G2.com.

Recommendations to others considering Ease:

Ease is a great platform, especially for those who want many other added things such as payroll and other HR admin tools. There are so many things that employers can use that will only make their jobs easier and more efficient. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

I am solving the problems of having many clients with workers who are working from home - we are able to still enroll them in benefits even though they are not in the office. I work at an insurance broker and many clients have been making the move to a digital enrollment system, even without the virus, and Ease helps to cater to those groups who aren't familiar with digital enrollment systems. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ease?

I love that my employees can look up their own benefits without asking me, and Open Enrollment was a breeze this year because they could all log in and make choices and fill out forms without me having to collect paperwork from them. Review collected by and hosted on G2.com.

What do you dislike about Ease?

The only difficulty is that it's a little difficult to understand what is being withheld from an employee's paycheck each pay period or month. Review collected by and hosted on G2.com.

Recommendations to others considering Ease:

Sign up! Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

I used to have to chase people down during Open Enrollment or when they were just enrolling in benefits in order to get their paperwork. Now it's all done online and is much easier. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ease?

I like how easy Ease makes it for employees to select benefits and see the costs per paycheck. Review collected by and hosted on G2.com.

What do you dislike about Ease?

I wish the how many paychecks left in year had a calculator built in. Review collected by and hosted on G2.com.

Recommendations to others considering Ease:

I am so happy that we decided to use Ease for our benefits portal. It makes my life in HR so much easier. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Not having to meet in person to go over details of benefits. Review collected by and hosted on G2.com.

BC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ease?

Ease is simple to navigate for all users from HR, Benefits Administrators, and employees. Ease is user friendly. The ability to troubleshoot and fix errors on the spot. There is frequent enhancements to the Ease program so they are always updating the platform to be up to date. Review collected by and hosted on G2.com.

What do you dislike about Ease?

The only downfall is that not all carriers are set up for EDI feed. However, I know that this is not an Ease issue it is a carrier issue and with time many of these carriers will become tech friendly. There is not very many dislikes for Ease. Review collected by and hosted on G2.com.

Recommendations to others considering Ease:

It's a great platform to get away from the paper enrollment forms and doing everything electronically. Keep track of which employees still need to complete their enrollment, The reporting tools are great. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Enrollment form mapping for state specific plans. New enrollment forms are not on the forms library and it takes 4-6 weeks to get this generated but they were able to get it done faster in time for my enrollment. Review collected by and hosted on G2.com.

Carolyn M.
CM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ease?

I like the efficiency and consistency of plan options and that I don't have to keep track of new hires etc. Review collected by and hosted on G2.com.

What do you dislike about Ease?

I would like a little more custom reporting options. Next year at EIC, I would really like more discussion opportunity. That was the most valued part of last year's conference - I realize thats hard with this years platform but almost all the content presented, I haven't actually learned anything new and or learned any ways of being more efficient. Review collected by and hosted on G2.com.

Recommendations to others considering Ease:

It will definitely save time for all office or HR team auditing enrollment forms for accuracy and completeness.

It also allows for time saving between the client and the brokers office because at the brokers office, we have easily available access (if the employee base is maintained) to run census reports prior to going to market and we can also easily audit carrier invoices for accuracy to be sure that money is being spent where it should be. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Ease allows me to efficiently run OE for many clients all at once and also the To Do items allows me to monitor which new hires / terms still need to be completed with carriers. I would love to be able to set eligibility rules for the COMPANY and then have that waterfall down to the plans (with the option to customize as needed for plans). Also, if the age attainment rules for medical plans by carrier (small group) would auto apply instead of having to be manually adjusted. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ease?

I have complete control over building each clients portal. I don't have to wait on a team in a different state to build a groups portal while I twiddle my thumbs waiting to correct errors. Review collected by and hosted on G2.com.

What do you dislike about Ease?

I wish reporting were more customizable, but Ease is working on that. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

They named Ease right. It makes enrollment easy even for the those groups with the least computer savvy employees. Review collected by and hosted on G2.com.

ZG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ease?

Can manage enrollment during open enrollment and off open enrollment. Can Track elections real-time and terminations. Also, history is stored and if an employee was to come back then we have the history. Review collected by and hosted on G2.com.

What do you dislike about Ease?

like with any technology there are always glitches in the system and small things that do not work. We would also like to see if it is possible a place where all the current carrier updates are stored, so we do not have to go look for them but they are all in one place. Sometimes when an employee is re-hired their enrollment is not restored like a new hire but enrolled automatically on what they were enrolled on previously which throws employees off a little. Review collected by and hosted on G2.com.

Recommendations to others considering Ease:

Ease to use and will change your life 180. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Tracking Enrollment and Submissions. Paperless signatures and need to go visit the clients in person when we can now do things online. Also, Ease Connect+ has a great impact on not needing to do any heavy lifting on our end, but enrollments are a straight EDI feed, which removed room for error. Review collected by and hosted on G2.com.

SJ
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Ease?

Stores SBCs for all plans and enrollment forms. Payroll reports for HR to employee's deductions. Can monitor open enrollment progresses. You can add links and additional documents. You can run numerous reports - enrollment histories for specific employees, create censuses, help employees by switching to employee view if they are having issues completing their profile. Review collected by and hosted on G2.com.

What do you dislike about Ease?

You can not color highlight important information that you really want employees to see. It would be really helpful to be able to use different font sizes also to emphasize new information you want employees to be aware of. I also wish it could be branded a little more throughout the process - make it a little more colorful throughout. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Capturing waivers and accessing remote employees now more than ever. Keeping beneficiaries on file and letting employees see what they enroll onto year after year. Consolidated billing reports helps employers reconcile their billing statements each month. Enrollment summaries that are generated for employees once enrollment has been completed. Review collected by and hosted on G2.com.