Ease is very user friendly. You enter your new employee, an email is sent to them, they login and do the onboarding. My new hires have told me it is very easy. Review collected by and hosted on G2.com.
The only problem is I do have some employees that are technically challenged. So having an online product doesn't work for everyone. Review collected by and hosted on G2.com.
Everything is right there on the portal for the employee to choose what type of benefits they want. Review collected by and hosted on G2.com.
Not receiving a notification that they have completed their sign-ups Review collected by and hosted on G2.com.
Overall there is less paper and more uniformity with all of our employer groups. Review collected by and hosted on G2.com.
It's not as easy as Ease likes to suggest. It doesn't really account for all variables of group insurance policies. The support line is hit or miss. Review collected by and hosted on G2.com.
I like that everything is very detailed and the connections that are integrated Review collected by and hosted on G2.com.
The steps needed to clear a change in the que, though this may just be from needing more experience Review collected by and hosted on G2.com.
Very user friendly. Employees had very few issues with the website. Review collected by and hosted on G2.com.
Didn't quite meet ours needs as far as what we wanted to display to employees, but we were able to make it work. Review collected by and hosted on G2.com.
Easily find employees and their benefits. Aca is easy to run but the cost is annoying. Review collected by and hosted on G2.com.
The reporting is not seamless and it's hard to find reports for things I need. I want easily pulled reports. It would be nice to integrate with QB. Review collected by and hosted on G2.com.
Ease is very user friendly and I am able to add or delete employees with ease. Pun intended ;] If I had faced and sort of confusion or issue my rep was wonderful on helping me and giving me any information I needed. She also gave me a full tutorial when I first started to help me get comfortable with the system. Very appreciated. Review collected by and hosted on G2.com.
The only issue I have faced is trying to help an employee sign his documents after enrolling, our screens seemed to be different when I was explaining to him on where he needed to click and sign. But my rep handled the issue no problem and very quickly. Review collected by and hosted on G2.com.
The convenience factor of getting the applications from employees. Review collected by and hosted on G2.com.
Can sometimes be a little difficult to navigate. I wish the view as employee feature actually showed what the employee really sees so it's easier to help them find what they need. Review collected by and hosted on G2.com.