Its in the name "ease" of use. It's so easy to navigate and utilize. This program takes the fear and guesswork out of benefits enrollment and management. Review collected by and hosted on G2.com.
I really have no complaints. Its very functional Review collected by and hosted on G2.com.
The system is super easy to navigate and, the system has lots of functionality. Review collected by and hosted on G2.com.
Now quite knowing all of the system capabilities and having all of the employee information loaded into the system. Review collected by and hosted on G2.com.
Ease makes it easy to keep track of your employees' enrollments/ waivers, onboarding forms, and payroll records. Review collected by and hosted on G2.com.
I wish there were more carriers connected/integrated with Ease. Review collected by and hosted on G2.com.
With everyone working remotely this system allows everything to be done online free from hard copies. I LOVE that we are able to add videos so that the employee can watch the videos at home with their spouse so they both get to learn about their new benefits together and get the same information at the same time. Review collected by and hosted on G2.com.
Right now we do not have it feed to our payroll system. But that's not really a downside because the capability is there, we just aren't utilizing that portion yet. Review collected by and hosted on G2.com.
I am the admin for our benefits. The employees are easily able to log into EASE and select their benefits. It's easy for me to go into the system, see their elections and transfer those choices into the benefit vendors. I did not hear any complaints from the employees which is always a bonus. Review collected by and hosted on G2.com.
I feel like the welcome email system could be a little upgraded. Review collected by and hosted on G2.com.
I like the user-friendly way to search and view anything I am looking for. Review collected by and hosted on G2.com.
I don't particularly appreciate how it doesn't talk to our current payroll system, and therefore, employees have to enroll in two different places. Due to this, it could cause discrepancies and errors. Review collected by and hosted on G2.com.
Ease has definitely organized my business and reduced my paper overload. Most of the employer groups and employees have been onboard with doing electronic enrollment. There are a few hold outs who like the old fashion way of enrolling into benefits. Even though some do not use the electronic enrollment, I have (after the fact of paper enrollment), entered the enrollment into ease and it has improved our tracking of business in general.
I'm still learning, but it will definitely allow me to grow my busy and keep my competitive edge. Review collected by and hosted on G2.com.
Sometimes a system tries to make the process so simple it over steps the purpose. The process tries to solve every problem and in the process becomes so complex that much of my time is spent in training or looking up helps to make the program do what you want it to do. This is more of a problem for those of us who have been in the insurance business for a number of years. Ease is one of the most intuitive systems I have used. I just want to keep it simple enough to keep me in the insurance business not the programing business. Review collected by and hosted on G2.com.
I started to "evolve" my business in 2018. I had already invested in ease but as part of that 'evolution' I began focusing solely on employer services and had other members of my team handle individual and medicare. Now I have grown the business over 150% each year for the past two years, this would not have been possible without using ease practically exclusively. Review collected by and hosted on G2.com.
Sometimes the updates are overwhelming and hard to keep up with. It is difficult to learn about all the enhancements and best practices. Review collected by and hosted on G2.com.