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4.8 out of 5
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Overall Review Sentiment for Ease
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AG
Adriana G.
Benefit Administrator
Small-Business(50 or fewer emp.)
AI
Verified User in Insurance
Mid-Market(51-1000 emp.)
What do you like best about Ease?
It's fairly simple to navigate for employees and has a clean look. Review collected by and hosted on G2.com.
What do you dislike about Ease?
We've used a few different benefit admin sites so we're quite familiar with what these sites are capable of. One of the things I dislike is the difficulty of reviewing historical data. You need to navigate away from the employee page and download a report in order to get a timeline of changes made to a record. While functional, it's not exactly intuitive or clean. Review collected by and hosted on G2.com.
JV
Jordan V.
Property & Casualty Account Manager
Small-Business(50 or fewer emp.)
What do you like best about Ease?
I love the online enrollment system for enrolling new employees in their benefits. Additionally, the open enrollment system is a great way to streamline the annual process of renewing employee benefits. I really appreciate how the EaseCentral team is always trying to introduce new features and integrations to make the system even more useful and user friendly. Review collected by and hosted on G2.com.
What do you dislike about Ease?
I have had very few problems with Easecentral, but there have been a few times where the system malfunctioned and re-enrolled an employee who had been termed or didn't send through the carrier integration file correctly. The support team is not always very prompt at resolving the issues, and I would prefer to be able to reach the support team via phone rather than always having to submit a support ticket. Review collected by and hosted on G2.com.
SE
Sally E.
Director of Administration
Mid-Market(51-1000 emp.)
AA
Verified User in Architecture & Planning
Mid-Market(51-1000 emp.)
AN
Verified User in Non-Profit Organization Management
Small-Business(50 or fewer emp.)
What do you like best about Ease?
Ease is very intuitive and easy to use. Review collected by and hosted on G2.com.
What do you dislike about Ease?
Ease is yet another piece of software that employees have to log on to. I wish we had it built into our payroll software. Review collected by and hosted on G2.com.
JO
John O.
bookkeeper
Small-Business(50 or fewer emp.)
AC
Verified User in Construction
Small-Business(50 or fewer emp.)
JB
Jennifer James B.
Audio Book Narrator
Mid-Market(51-1000 emp.)
What do you like best about Ease?
One spot to see all the available information and everyting that needs to be completed for enrollment. It's also great to know I can login to Ease to see an employee's current elections if one of them has a problem. I don't have to filter through all the saved, older information in my files. Review collected by and hosted on G2.com.
What do you dislike about Ease?
Not always clear if something has been saved after hitting the save button. It leaves a little room for doubt during the process. That's a pretty small complaint though, all things considered. Review collected by and hosted on G2.com.
CT
Cindy T.
Sales and Ops Support Administrator
Small-Business(50 or fewer emp.)
Ease Categories on G2
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