Ease Reviews & Product Details - Page 79

I like the that this centralizes the onboarding and offboarding tasks in managing employees. Review collected by and hosted on G2.com.

I can't find anything that I currently dislike. Review collected by and hosted on G2.com.

The most helpful function of Ease to me is that it makes managing membership and eligibility a streamline process for brokers. It is able to house all data needed for our clients such as employee information, organization information, and benefit details. Review collected by and hosted on G2.com.

I wish that there were more free file feeds available with our different carriers. I would also love to have a dedicated representative on the Ease Connection team that we are able to reach out to if and when issues occur. Review collected by and hosted on G2.com.

The system is built for employee benefits insurance brokers. Most, if not all, of the suggestions we've made, are implemented into the system, which tells us that Ease is actively listening to the broker community for feedback. Review collected by and hosted on G2.com.

It is sometimes tricky for brokers/admin level users to get in touch with service. Review collected by and hosted on G2.com.

Clean site, easy to navigate, overall nice and helpful representatives, great capabilities to map and include other on-boarding items- employers appreciate this Review collected by and hosted on G2.com.

- Regarding our Agency's Ease subscription: It would be great if there was another option for mid size employers like us to add a few more authorized users. We have 3 users now, but this is limiting for us when carriers offer to help build products in Ease. It would be nice if Ease offered a few carrier user log-ins for each subscription, that we could offer here and there for carriers to log-in and support us, like a mid-size tier to move up slightly on our subscription without jumping all the way to "unlimited" log-ins- we would appreciate more subscription options/tiers!

- Phone lines don't open until 11:00 am CST which is difficult for us mid westerners if there is an urgent need that comes up. It would be nice for earlier hours especially on Mondays!

- Some feedback requests I've put in have been requested for two years or more, as they aren't priority compared to more urgent/high needs. It would be great if these especially the small requests would be honored, especially when multiple (and sometimes numerous) others are requesting the same thing! Hoping changes will come! Review collected by and hosted on G2.com.

Having all the benefits preloaded makes it easy to choose from. Review collected by and hosted on G2.com.

Everything is good so far—nothing to dislike. Review collected by and hosted on G2.com.

I love that I can access all my employees' plan information and assist them with changes. Review collected by and hosted on G2.com.

Some of the menu layouts aren't the most intuitive to me. Review collected by and hosted on G2.com.

I like how easy it is to build out a site for a company. I was using a system previously that would take us days to have ready. We are now getting sites ready within an hour or two for some mid-sized clients and sometimes 20 minutes or less for really small ones. It is really nice having the integrated carrier connections too! Review collected by and hosted on G2.com.

I do wish there was more disclaimers and language that were in the library that can easily be applied to different lines of coverage. A video library would be nice as well. Although, we are getting pretty efficient with building out our own library with this info. Review collected by and hosted on G2.com.

I like that Ease shows you the cost per check on the side of your enrollment Review collected by and hosted on G2.com.

i dislike that ease can be slow and cumbersome at times Review collected by and hosted on G2.com.

We love that the Ease interface lets us keep our employees up to date with our current policies and lets us keep track of their information as well. Review collected by and hosted on G2.com.

It would be nice if an employee could self-register, like with a link, rather than needing to be entered in on the back end. (This may actually be a feature and we just haven't used it.) Review collected by and hosted on G2.com.

I like that it's pretty easy to navigate, even without training. Review collected by and hosted on G2.com.

I wish the system would auto-enroll new employees as they make changes, but I realize that is a fairly unrealistic request. Review collected by and hosted on G2.com.