Ease Reviews & Product Details - Page 73

It's relatively easy to set a new employee up and send an email to them to complete their enrollment.

we use it mostly to generate reports showing the premium and breakdown of cost for the employer employee and dependents Review collected by and hosted on G2.com.

Reports are not customizable. (Add or remove fields)

Enrollment summaries are not customizable (Can't be sorted alphabetically)

Fields are not customizable (no alternative for "Enroll" for example Get a Quote, or Contact Rep)

Dependents cannot be deleted

Rates are often wrong.

Dependents are not automatically made ineligible once they reach 26

It would be nice if it stored applications from previous years.

Employee insurance rates are being calculated based on the wrong age. Review collected by and hosted on G2.com.

The interface is really easy for the employees to use, and the export ability allows me to use this with almost any other system. Review collected by and hosted on G2.com.

I have issues with exporting a census, making changes to it, and then having the system not like the data. I think there are some things lost in translation; it almost feels like the export and import functions (on the back end) are different. Review collected by and hosted on G2.com.

I enjoy having one place to send employees to renew their insurance and on their own time when it is convenient. It allows me to track progress and doesn't create a lot of paperwork and tracking in-house when everyone is working in different remote locations. Review collected by and hosted on G2.com.

I wish it was a bit more user friendly to navigate Review collected by and hosted on G2.com.

The ability to smoothly go through all benefits Review collected by and hosted on G2.com.

I have no dislikes. The product overall is good. Review collected by and hosted on G2.com.

It's very easy that I can log in and view and/or edit my account information at any time without having to disrupt the VP of Finance and Operations to take care of my personal benefits for me. Review collected by and hosted on G2.com.

I can't think of a dislike about the Ease online portal system. Review collected by and hosted on G2.com.

Many of our new employees love the simplicity of signing their offer letter and completing all of their "paperwork" . Review collected by and hosted on G2.com.

It's tough that for signatures to show up on a document, you have to custom make it. This means typing out the whole document yourself or cutting and pasting it...and then reformating it. This is very time consuming especially working with big legal documents. Review collected by and hosted on G2.com.

So easy to use. Our staff can do use the program any time of the day or night when it fits their schedule. If they need help I can login andwork with them if they are having issues or just need to understand something better. We've been using since Dec 2019 renewal. It keeps getting better and better. Review collected by and hosted on G2.com.

I have not found anything I dislike. We use it year around for new hires. Makes it so much easier when annual benefits comes around. Review collected by and hosted on G2.com.

As an HR manager, I can quickly see where people are in the enrollment process. Employees can quickly see what their monthly expense is for each benefit election. As the manager, I can take the expenses and enter them into our payroll system. Review collected by and hosted on G2.com.

I cannot tell when our broker has uploaded info to the portal. I struggled at first with the learning curve of using the site. The templates aren't very intuitive. It would be nice to have that made more accessible. Review collected by and hosted on G2.com.

Ease has great integration for the client, broker and carrier. Review collected by and hosted on G2.com.

I would like to see a bit more customization for brokers. Review collected by and hosted on G2.com.

It's user-friendly so my employees and I often know what's going on with their benefits. Review collected by and hosted on G2.com.

I can't find a help desk number, I have questions and don't know where to turn. I'm confused about some aspects such as the drop-down for open enrollment versus current enrollment. Review collected by and hosted on G2.com.