Ease makes it easy for the employees to view all of the documents in one place and under the correlating plan. It is also extremely user-friendly, which is crucial! I think the process itself for employees is easy peasy. I never get questions from the Ease process as it is THAT easy, wonderful! Review collected by and hosted on G2.com.
The employer side of Ease definitely needs work. It would be best if it correlated straight into the portal so that you did not have to enter all of the information they entered into another portal, this allows for too much error. The templates could be better and easier to access to change. It is linked to Mutual of Omaha for our Long Term Disability plan, but I wasn't made aware of this till after the fact and have already been using their portal with absolute ease, so why switch now. Plus Ease is kind of finicky on the employer side so I'm not sure I would completely trust it, I would still have to review everything. Review collected by and hosted on G2.com.
EASE is a great tool for my small and large groups. The online enrollment is pretty easy to follow. Our agency can offer this platform at no cost to all our clients. We are converting all our client with a group size of 10 and above. Ease customer service are helpful and knowledgeable. Review collected by and hosted on G2.com.
Not all carriers can integrate with EASE. These carriers are not ready to integrate with EASE. Review collected by and hosted on G2.com.
Paperless enrollment and fairly easy to use. Review collected by and hosted on G2.com.
Some instructions are not clear, like the necessity to review annual documents before completing enrollment. Review collected by and hosted on G2.com.
EASE has really assisted in moving our agency to a paperless and efficient benefits enrollments process. Employees find it easy to navigate and make changes to their personal information. Review collected by and hosted on G2.com.
It would be nice if it interfaced with HR/payroll software Review collected by and hosted on G2.com.
Helps in managing smaller groups professionally. Allows us (the broker) and the client to get an overall picture of benefits and employees in one place. Review collected by and hosted on G2.com.
It does not have enough automated integrations. New client set-up can be tetious. It would be nice to have an option of paid set-up. Review collected by and hosted on G2.com.
I love the User Interface the most. It's very easy to use and feels familiar. Review collected by and hosted on G2.com.
I dislike that the system can have hiccups when switching from one employee to another. Review collected by and hosted on G2.com.