How easy the program is to use! It auto sends enrollments and the employees are quick to fill out their required data. We have never had a complaint from staff! Review collected by and hosted on G2.com.
There had not been any functions that we would critique thus far. Review collected by and hosted on G2.com.
Everything is in one place. I don't have to juggle multiple sites in order to get everything I need. Also, there are many different reports that help me with the payroll aspect. Review collected by and hosted on G2.com.
I understand most of what is going on with the site, but some of our team members have many questions about their coverage. Also, I wish there was a little more control with sending alerts to my team through ease. Review collected by and hosted on G2.com.
The video sent explaining the process and each provider option. I appreciate how easy it is to fill out the forms—benefit calculation for staff. I have heard staff mention that sometime sits difficult to fill ut their forms and they found it easy with ease. Review collected by and hosted on G2.com.
Nothing. Everything was easy to do.
The services offered are excellent. I think everything works properly. Maybe having a summary page right when an employee makes benefit selections so that we can print one page with all necessary information we need. Review collected by and hosted on G2.com.
How easy Ease is to implement and navigate. Ease is user-friendly and the customer service is great! Review collected by and hosted on G2.com.
Not many integrations. Current integrations are limited. Review collected by and hosted on G2.com.
Very easy for me to quickly access information for employees especially insurance ID cards. This is the most used feature as there is always a shipping delay with cards. Review collected by and hosted on G2.com.
It would be nice to have more information uploaded based on the plans you have. Documents that we can send to new hires. Also, if employees could reset their own passwords that would be great! Review collected by and hosted on G2.com.
It is simple for the employees and employer to make elections and manage the site. The reporting is comprehensive and it is easy to manage to do lists for updating enrollments and changes. Review collected by and hosted on G2.com.
Not all carrier integration with large carriers is available. Not a good fit for more complicated clients with more unique structures in the plan, or not great with accommodating multiple classes and different locations. Review collected by and hosted on G2.com.
Every addition to your enrollment updates the costs so you don't have to guess how much you owe. It makes the process simple for employees and administrators. Review collected by and hosted on G2.com.
As an administrator, I wish I could more easily send reminders to employees regarding their enrollment. I found the messaging process to be convoluted. Review collected by and hosted on G2.com.