The quoting tool, EaseConnect+, product library, & ease of building products. It is very easy to build products and get a group ready for enrollment. Using EaseConnect+ makes it even easier submitting business. Review collected by and hosted on G2.com.
There is so much to learn. I'm actually very happy with Ease - but I guess getting the connections set up with carriers or vendors is not always clear on how to initiate. I do wish the product library had more products. Review collected by and hosted on G2.com.
Ease is very intuitive and allows users to add benefits quickly. The level of support for carrier forms as well as post-enrollment reports is outstanding. The onboarding feature is also an asset for employers wishing to be as paperless as possible by allowing digital capture of HR forms such as direct deposit and I-9 data! We are also very happy with the ability to have our carriers' forms populated electronically. This has made it easier for our clients to submit enrollments for medical, dental and vision insurance to the appropriate carriers without having to chase the employees for any signatures. Review collected by and hosted on G2.com.
The only down side we've noticed so far is that while many carrier forms are already in Ease for our use, the engineering process to add new carrier forms is far too long (anywhere from 4-6 weeks). This is causing us some frustration in preparing for enrollments with carriers who have forms specific to our state. Review collected by and hosted on G2.com.
it's easy to navigate and is self-explanatory. there doesn't feel like there needs to be a "learning" period on the platform Review collected by and hosted on G2.com.
there is nothing in particular that i dislike Review collected by and hosted on G2.com.
Frankly it's very easy to have the staff complete the onboarding process of their health, dental and vision plans. Review collected by and hosted on G2.com.
So far there aren't any issues either as an employee or an administrator that are difficult using Ease however I don't feel we use it to its potential either. Review collected by and hosted on G2.com.
Really easy to get employees enrolled and alter or update any info and elections Review collected by and hosted on G2.com.
I'd love to see more automated. COBRA letters, send login email after creating a new employee
Those are the two main ones I can think of Review collected by and hosted on G2.com.
Ease has been an asset during the pandemic, allowing us continue our service seamlessly. We were able to ensure that our clients were able to enroll, regardless of location.
Onboarding and benefit education has been simplified and easily managed with Ease. Review collected by and hosted on G2.com.
In the past, changes have been somewhat clunky. Excited to hear about this year's improvements to address this. Review collected by and hosted on G2.com.
The platform is easy for our users to negotiate and hiccups are few and far between. Review collected by and hosted on G2.com.
There are not items that I can think of that I strongly dislike, perhaps the ability to compare plans that are a bit more clear. Review collected by and hosted on G2.com.
How easy the steps are to enter new employee information. Review collected by and hosted on G2.com.
There isn't anything I don't like yet.
It would be nice to have t he site recognize my username, entering it in everytime and especially since i use it often get's annoying., Review collected by and hosted on G2.com.
The platform is easy to navigate, uses logical flow and the interface is friendly re my accessibility issues Review collected by and hosted on G2.com.
One thing I would like to see added - workflow or next step instructions as options under more clearly delineated tab options. For instance, main menu that lists out "Add / Manage EE", "Billing Information", and "Admin Resource Center" with plan documents available for download and distribution Review collected by and hosted on G2.com.