I like that all the information you need is in one place, you don't need to print anything. Everything is available in Ease. Review collected by and hosted on G2.com.
Once everything was set up correctly for the forms signatures, I didn't dislike anything Review collected by and hosted on G2.com.
Compared to the last software my company used, Ease made it extremely easy to notify employees of enrollment and to calculate employee and employer premiums. The UX reminds me of Glassdoor and it is very user and admin friendly. Review collected by and hosted on G2.com.
When you add a user, to send them an invite to join the platform you need to go to their page and the login tab. If the system prompted you to do this, it would be more seamless and leave less room for error. I am not sure if this feature exists, but the ability to receive email notifications for changes to benefit selections would also be great! Review collected by and hosted on G2.com.
I really like that everything is in one place! I wish our company would agree on getting the whole onboarding process set up in one place. I do not like that I have to do half of my process in paper and half online. I would much prefer to use the ease system to its full potental with everything all in one place. I really like how easy it is to add in new employees and to keep track of every election that they make. It really helps to keep everything organized. Review collected by and hosted on G2.com.
I don't like how it is difficult for employees to find information when they are needing it. I have quite a few employees who are not very good with computers and the whole ease process makes it a little difficult for them to complete open enrollment or new employee enrollment. I do not like that when we have open enrollment that we are not really able to complete the new employee enrollment until open enrollment is closed. Review collected by and hosted on G2.com.
I like the simplicity of EASE. It's simple for employers and employees. Review collected by and hosted on G2.com.
I wish it did a little bit better job of informing you exactly what the employee has changed. Review collected by and hosted on G2.com.
Ease is very intuitive and user friendly, clients and employees always comment on how easy it is. Review collected by and hosted on G2.com.
Sending emails through Ease typically go into a junk/spam folder. Review collected by and hosted on G2.com.
Puts employee information all in one place including details of their benefits. Makes it easy for employees to look up their own information. Review collected by and hosted on G2.com.
Ease can be a little confusing when it comes to submitting information. Need to make the submit button a little more obvious. Review collected by and hosted on G2.com.