I like that is is so easy to onboard new employees in EASE. This saves us so much time! The new employees we have onboarded during the last couple of months have commented on how easy the process was
During open enrollment, EASE is able to keep track of where every employee is at during the enrollment process, which saves us having to track down employees who just aren't quite finished yet. This is easier for employees as prior years information is carried over, and all they have to do is change whatever may have changed in their life. What a life-saver from doing the paper forms!
I also utilize EASE to reconcile benefits for all employees. This is a good way to stay on top of the ledgers to ensure everything is in balance all of the time. Review collected by and hosted on G2.com.
I don't feel that EASE helps us as much as it should at the time employees change their elections.
We are bigger than a 1 person team and although we receive an automated email that there was an action item, it takes some digging to figure out what happened and how it affects the next payroll. It would be really nice if there was an email saying this employee or that employee changed their benefit elections. Then if EASE was able to produce a summary of what benefits were before they were changed and after, that would be really helpful to us. Review collected by and hosted on G2.com.
Ease is user friendly to use while setting up clients in the system. The open enrollment set up is easy to set up and roll out to our clients. Our clients employees are able to complete their benefits records quickly and with no issues. We use Ease daily for our clients benefits needs. Review collected by and hosted on G2.com.
The only downside is that it is not as seamlessly integrated with payroll and other HR features. It is great with housing benefits for our clients but we haven't used many other features that is offerred. Review collected by and hosted on G2.com.
We use Ease synced with our employee records from Bamboo so that new employees import automatically with all the necessary information already filled in. It was easy to integrate with a few clicks and makes it really easy to ensure all employees are loaded into the system and to send out invites for enrollment. It also transmits enrollment documents directly to the providers without needing to be initiated or sent manually by our broker.
The first time I used it for open enrollment I was completely unfamiliar with the system but customer support walked me through the basics and it was easy.
There are a lot of reports available to pull census information, deductions for payroll, and 1094C reporting. Review collected by and hosted on G2.com.
I wish the system would alert me automatically when new employees have completed an enrollment, so that I can ensure deductions are entered in our outside payroll. Review collected by and hosted on G2.com.
I really like how easy the program is to navigate. The UI is very streamlined and I think the employee view is very clear and clean too. The support teams are very helpful and always available to assist. I also like how open to input they are; I've seen several suggestions and requests be built into the programming. Review collected by and hosted on G2.com.
Some system changes go through growing pains and I think are pushed out too soon at times. I feel like I miss a lot of programming updates that would be useful to know, but get breezed over. Pay schedules really could use a revamp. If this could be integrated into Ease, instead of needing to upload an excel document, I think this would be a huge improvement. Review collected by and hosted on G2.com.
Very intuitive and user-friendly. Reporting options are great and I feel like it works well on the backend, making it truly a one-stop shop for benefits management for my team. Review collected by and hosted on G2.com.
One major downside is that the platform is built on the broker side which means if you decide to change in the future that information will have to be completely rebuilt (the employer doesn't "own" the account). Given that this doesn't happen too often it's not a huge issue. Review collected by and hosted on G2.com.
Adding dependents and beneficiaries is easy. The website is clean, crisp, and easy to read. Review collected by and hosted on G2.com.
Employees cannot always tell when they are finished enrolling in benefits. The final submit button should be much more obvious to find. It is currently on the top right of the screen when most employees have scrolled down to the bottom of the screen to look for it. Review collected by and hosted on G2.com.
Ease is bery user-friendly and is great with reporting. Review collected by and hosted on G2.com.
When you do make a change there is no save buttom but it saves itself. It is hard for me to remember that because I am used to save button. Review collected by and hosted on G2.com.
Their platform can set up EDI feds for census/enrollment/company info which is very convenient for stopping in one location for benefits management, mostly ancillary carriers. Review collected by and hosted on G2.com.
However, there seems to be a disconnect in getting clients to use Ease. If the clients go to the company directly to make changes, the information in Ease could affect enrollment of terminated employees still being enrolled or reenrolled in coverage. Review collected by and hosted on G2.com.
Ease has been so helpful for our company. Not only are all my important HR documents all in one place, but they're online. If I am out of the office or already gone for the day, I can easily login online and get the information I need. It is also so nice for onboarding. Review collected by and hosted on G2.com.
I do wish I was able to add more Custom paperwork for them to fill out during onboarding. Careflite applications have to be hand done instead of auto-generated like all the others. Review collected by and hosted on G2.com.