(3,910)
4.7 out of 5
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AC
Adrianna C.
Small-Business(50 or fewer emp.)
What do you like best about Ease?
Ease allows you to house enrollment information well. and is pretty streamlined for new hire elections. It allows employees to enter their data from a computer or smart phone and lets you know when they are complete. you can then pull fully created and signed forms from the system. Rather than dealing with scanned copies that can be hard to read. Medical rates are usually uploaded quickly and are available when you need them.
Ease is one of the better enrollment platforms out there, and has many guides to look through , though it may take some finessing to find what you are actually looking for. Review collected by and hosted on G2.com.
What do you dislike about Ease?
Ease often makes changes to their system and doesn't give a good heads up on the change or what it really entails. All of a sudden you try to do something and can't because there is a new update to the system, require something it didn't before, moving something to a new place, that you had no idea about. When you call in about the issue, you are usually added to an open ongoing ticket, but do not always receive a response it has been fixed, until you log in to check it out and it just works.
Ease has also begun charging for groups that do not use the connections to carriers, though at times these connections result in errors and you do not have control on confirming items before submission once connected. Ease contacts you for groups that you do not have connected, even if the group is not longer with a connected carrier and the plan is no longer active, which can be a little pesky when you are trying to get things done in a day. Review collected by and hosted on G2.com.
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1,443 out of 1,444 Total Reviews for Ease
4.6 out of 5
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Overall Review Sentiment for Ease
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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RG
Regina G.
Senior Account Manager
Small-Business(50 or fewer emp.)
What do you like best about Ease?
Ease is user friendly to use while setting up clients in the system. The open enrollment set up is easy to set up and roll out to our clients. Our clients employees are able to complete their benefits records quickly and with no issues. We use Ease daily for our clients benefits needs. Review collected by and hosted on G2.com.
What do you dislike about Ease?
The only downside is that it is not as seamlessly integrated with payroll and other HR features. It is great with housing benefits for our clients but we haven't used many other features that is offerred. Review collected by and hosted on G2.com.
HC
Hannah C.
Full Charge Bookkeeper
Mid-Market(51-1000 emp.)
What do you like best about Ease?
We use Ease synced with our employee records from Bamboo so that new employees import automatically with all the necessary information already filled in. It was easy to integrate with a few clicks and makes it really easy to ensure all employees are loaded into the system and to send out invites for enrollment. It also transmits enrollment documents directly to the providers without needing to be initiated or sent manually by our broker.
The first time I used it for open enrollment I was completely unfamiliar with the system but customer support walked me through the basics and it was easy.
There are a lot of reports available to pull census information, deductions for payroll, and 1094C reporting. Review collected by and hosted on G2.com.
What do you dislike about Ease?
I wish the system would alert me automatically when new employees have completed an enrollment, so that I can ensure deductions are entered in our outside payroll. Review collected by and hosted on G2.com.
ZJ
Zain A J.
Ceo
Small-Business(50 or fewer emp.)
AS
Verified User in Staffing and Recruiting
Small-Business(50 or fewer emp.)
KR
Kelsey R.
Benefit Administration Specialist
Mid-Market(51-1000 emp.)
What do you like best about Ease?
I really like how easy the program is to navigate. The UI is very streamlined and I think the employee view is very clear and clean too. The support teams are very helpful and always available to assist. I also like how open to input they are; I've seen several suggestions and requests be built into the programming. Review collected by and hosted on G2.com.
What do you dislike about Ease?
Some system changes go through growing pains and I think are pushed out too soon at times. I feel like I miss a lot of programming updates that would be useful to know, but get breezed over. Pay schedules really could use a revamp. If this could be integrated into Ease, instead of needing to upload an excel document, I think this would be a huge improvement. Review collected by and hosted on G2.com.
KY
Kelly Y.
Mid-Market(51-1000 emp.)
What do you like best about Ease?
Very intuitive and user-friendly. Reporting options are great and I feel like it works well on the backend, making it truly a one-stop shop for benefits management for my team. Review collected by and hosted on G2.com.
What do you dislike about Ease?
One major downside is that the platform is built on the broker side which means if you decide to change in the future that information will have to be completely rebuilt (the employer doesn't "own" the account). Given that this doesn't happen too often it's not a huge issue. Review collected by and hosted on G2.com.
AO
Verified User in Oil & Energy
Mid-Market(51-1000 emp.)
What do you like best about Ease?
Adding dependents and beneficiaries is easy. The website is clean, crisp, and easy to read. Review collected by and hosted on G2.com.
What do you dislike about Ease?
Employees cannot always tell when they are finished enrolling in benefits. The final submit button should be much more obvious to find. It is currently on the top right of the screen when most employees have scrolled down to the bottom of the screen to look for it. Review collected by and hosted on G2.com.
AM
Verified User in Manufacturing
Mid-Market(51-1000 emp.)
What do you like best about Ease?
Ease is bery user-friendly and is great with reporting. Review collected by and hosted on G2.com.
What do you dislike about Ease?
When you do make a change there is no save buttom but it saves itself. It is hard for me to remember that because I am used to save button. Review collected by and hosted on G2.com.
S
Shelby .
Small-Business(50 or fewer emp.)
What do you like best about Ease?
Their platform can set up EDI feds for census/enrollment/company info which is very convenient for stopping in one location for benefits management, mostly ancillary carriers. Review collected by and hosted on G2.com.
What do you dislike about Ease?
However, there seems to be a disconnect in getting clients to use Ease. If the clients go to the company directly to make changes, the information in Ease could affect enrollment of terminated employees still being enrolled or reenrolled in coverage. Review collected by and hosted on G2.com.
TW
TASHLI W.
Small-Business(50 or fewer emp.)
What do you like best about Ease?
Ease has been so helpful for our company. Not only are all my important HR documents all in one place, but they're online. If I am out of the office or already gone for the day, I can easily login online and get the information I need. It is also so nice for onboarding. Review collected by and hosted on G2.com.
What do you dislike about Ease?
I do wish I was able to add more Custom paperwork for them to fill out during onboarding. Careflite applications have to be hand done instead of auto-generated like all the others. Review collected by and hosted on G2.com.
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