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ELAINE Reviews & Product Details

ELAINE Overview

What is ELAINE?

ELAINE is a pioneering marketing automation platform that enables companies to achieve fast and measurable results through personalised and automated omnichannel customer engagement. ELAINE empowers companies to quickly and flexibly increase customer value, reduce customer acquisition costs and optimise their marketing processes to ultimately deliver an excellent customer experience. With advanced capabilities such as AI-driven multivariate testing and micro-app emails, ELAINE empowers organisations to compete and grow in a highly competitive market. Every month, more than 2.7 billion e-mails, SMS and mobile messages are sent to 141 countries worldwide via ELAINE. Companies such as BMW, PAYBACK, REWE, dm, ING, CosmosDirekt and Thalia are among ELAINE's customers. ELAINE is certified company-wide by TÜV Rheinland according to the international standard for IT and data security ISO/IEC 27001 and is ISO/IEC 27018 compliant. ELAINE is one of the first Martech platforms to be Scope 3 climate neutral. ELAINE technologies GmbH was founded in 2005 as artegic AG and has been part of Entirely by DuMont since 2022. With more than 500 employees at seven locations, Entirey is a group of innovative marketing technology companies that support companies in achieving marketing excellence with an innovative best-of-breed approach.

ELAINE Details
Discussions
ELAINE Community
Languages Supported
German, English
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Product Description

ELAINE is a pioneering customer engagement platform that enables companies to achieve fast and measurable results through personalised and automated omnichannel customer engagement. ELAINE empowers companies to quickly and flexibly increase customer value, reduce customer acquisition costs and optimise their marketing processes to ultimately deliver an excellent customer experience. With advanced capabilities such as AI-driven multivariate testing and micro-app emails, ELAINE empowers organisations to compete and grow in a highly competitive market. Around 82% of German internet users are in contact with companies via ELAINE. Every month, more than 2.7 billion e-mails, SMS and mobile messages are sent to 141 countries worldwide via ELAINE. Companies such as BMW, PAYBACK, REWE, dm, ING, AmericanExpress and CosmosDirekt are among ELAINE's customers. ELAINE is certified company-wide by TÜV Rheinland according to the international standard for IT and data security ISO/IEC 27001 and is ISO/IEC 27018 compliant. ELAINE is one of the first Martech platforms to be Scope 3 climate neutral.


Seller Details
Year Founded
2005
HQ Location
Bonn
LinkedIn® Page
www.linkedin.com

LD
Overview Provided by:
Head of Marketing

Recent ELAINE Reviews

TD
Torsten D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very advanced e-mail-marketing software that offers solutions for many e-mail communication demands"
In addition to the ease of creating mailings and managing contact lists and target groups, what sets ELAINE apart for us is its marketing automatio...
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ELAINE Media

ELAINE Demo - ELAINE campaign designer
Build marketing automation campaigns via a simple drag&drop interface
ELAINE Demo - ELAINE message editor
Build emails and mobile messages with the easy and intuitive message editor
ELAINE Demo - ELAINE message statistics
Analyze opener rates, clicker rates, convertee rates and other relevant KPI in a clear dashboard
ELAINE Demo - ELAINE Interactive Mail
With ELAINE you can easily embed interactive content into your emails via widget and edit it in the ELAINE message editor.
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1 ELAINE Reviews

5.0 out of 5
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1 ELAINE Reviews
5.0 out of 5
1 ELAINE Reviews
5.0 out of 5
G2 reviews are authentic and verified.
TD
Operations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ELAINE?

In addition to the ease of creating mailings and managing contact lists and target groups, what sets ELAINE apart for us is its marketing automation. It allows us to create communication sequences via drag and drop, which we can use for reactivation, reminder or follow-up mailings. In this way, we can control communication to the customer in an automated way, which has been very successful for us and, above all, saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about ELAINE?

The multitude of functions naturally also leads to a certain complexity of the software. Over time, you will discover more and more functions. The possible uses must be understood and transferred to your own specific use cases in order to be able to use them in a targeted manner. The large number of modules and setting options inevitably sometimes leads to a certain lack of comprehensibility. Review collected by and hosted on G2.com.

What problems is ELAINE solving and how is that benefiting you?

With ELAINE, we can implement the entire range of our e-mail marketing measures. This ranges from sending newsletters and transactional emails to complex mail sequences. Via the API, we enrich subscriber information in a GDPR-compliant manner in order to target specific segments and perform A/B tests. ELAINE helps us and our customers to expand our email marketing measures and make them more successful. Review collected by and hosted on G2.com.

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