DSD is extremely knowledgeable on our SAGE Intacct accounting system. We have a specific representative assigned to our account who is always proactive to discuss changes to our renewals as well as makes sure I am aware of beneifts of our contract. Further, any questions we have are promptly answered. DSD is a great partner. Review collected by and hosted on G2.com.
We have not encountered any downsides while partnering with DSD Business Systems. Review collected by and hosted on G2.com.
10 out of 11 Total Reviews for DSD Business Systems
Overall Review Sentiment for DSD Business Systems
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Personalized Service: They customize remedies so that they suit our distinctive requirements.
Expert Knowledge: Their profound grasp of Acumatica and Sage commodities is really important.
Responsive Support: There is always someone from the support team who responds quickly if we have any inquiries. Review collected by and hosted on G2.com.
A place where DSD Business Systems can do better is on how steep the learning curve is for some of its more sophisticated functionalities that tend to be tough to understand. And, many times, I need their assistance due to the fact that it often appears to be too complicated when it comes to customizing them. Review collected by and hosted on G2.com.
Having worked with DSD for nearly 10 years they have always taken a relationship-oriented approach and employeed top talent who have been commited to the success of our businesses. They have gone above and beyond what was expected to help us on a tight timeline or by doing the right thing on more than one occassion. Review collected by and hosted on G2.com.
Nothing outside of getting stuck on a complex problem or an occasional missed email. Review collected by and hosted on G2.com.
The professional strictly adhere to the timeline, quality results delivered just in time while taking care of the data integrity.
The most important thing they are focused on needs and they prepare for their clients without any glitch and not compromising on any function and feature. Review collected by and hosted on G2.com.
Some updates and backend programing should be developed better to get better customer experience. Review collected by and hosted on G2.com.
Initially, they were great but in the end they were terrible. When we asked for help we didn't get it and we were pushed off time and time again as though our concerns were not valid. Review collected by and hosted on G2.com.
They let us down and the lack of support was not only terrible but they do not agree they left us hanging which is where I am really disappointed. Review collected by and hosted on G2.com.
I love that I have a direct contact to reach out to if I need help. I do not have to go through a call center. Review collected by and hosted on G2.com.
Nothing that I can recall, I am still relatively new to the position. Everything seems to be in working order. Review collected by and hosted on G2.com.
Their ability to provide resources to help us achieve our goals in a timely manner and their ability to help us break down internal barriers with their recomendations. Review collected by and hosted on G2.com.
Currently I do not have any dislikes about using DSD systems. Review collected by and hosted on G2.com.
DSD Business Systems is very knowledgeable and always has a fast turnaround time when issues need to be resolved. Review collected by and hosted on G2.com.
We currently have not had any issues with working with DSD. Review collected by and hosted on G2.com.
It's a very clean and sophisticated platform that doesn't require too much beaurocracie while nagivanting into sem platform Review collected by and hosted on G2.com.
Nothing as of yet besides a few inconstability Review collected by and hosted on G2.com.
Very responsive support and they often go above and beyond to best advuise and assist. Review collected by and hosted on G2.com.
Timing on projects can be a bit long resulting in less than real time action. Review collected by and hosted on G2.com.
