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Alta Vista Technology Reviews & Provider Details

Alta Vista Technology Overview

What is Alta Vista Technology?

As a top-rated, award-winning consulting company, Alta Vista Technology specializes in taking your business’s accounting, customer engagement, and business intelligence needs from concept to implementation and continual support. Offering the very best in cloud accounting as a Sage Intacct Premier Partner and Microsoft Dynamics Business Central Gold Partner we listen to our customers and work to form a solution that fits their business model and needs. With extended offerings such as Microsoft Dynamics 365 Customer Engagement and Microsoft Power BI as well as dozens of marketplace partners, we are equipped to create a complete solution while integrating the software you use every day.

Alta Vista Technology Details
Provider Website
Languages Supported
English
Services Offered
ERP Software, Sage Intacct Consulting, Microsoft D365 Consulting, Sage Hosting, Sage 300 CRE
Locations Serviced
United States
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Provider Description

Alta Vista Technology is a Sage Intacct Premier Partner and Microsoft Gold Partner with over 600 sales and implementations. With offerings such as Sage Intacct, Dynamics Business Central, GP, Dynamics for Sales (CRM), Power BI, and Azure services they are equipped with the talent to tackle any business situation.

How do you position yourself against your competitors?

Alta Vista Technology specializes in taking your business’s accounting and business intelligence needs from concept to implementation and continual support.

With a team built from recovering accountants turned technologists, we have a unique understanding of the pains in today’s accounting processes and the talent and passion to build complete solutions, breathing life back into an essential profession.

More than 1000 customers have trusted us to guide them through choosing and implementing new business software making us a top-rated. It's not just the awards from Accounting Today or Inc. Magazine, as nice as those are. It's the real customer reviews that have pushed us to the top of a deep field. They are what makes us a top-rated Sage Intacct and Microsoft Dynamics provider.


Seller Details
Company Website
Year Founded
2014
HQ Location
Royal Oak, US
Twitter
@AltaVistaTech1
488 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
Description

Alta Vista Technology is a leading provider of technology solutions that specializes in software development, cloud services, and IT consulting. The company focuses on delivering innovative technology strategies to enhance business operations and improve efficiency. With a dedicated team of experts, Alta Vista Technology offers tailored solutions to meet the unique needs of various industries. For more information, visit their website at [altavistatech.com](https://www.altavistatech.com).


Greg M.
GM
Overview Provided by:
Director of Marketing at Alta Vista Technology

Recent Alta Vista Technology Reviews

TC
Tristin C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Feeling Safe with Timely Responses"
The quickness of their response to action.
Jessica T.
JT
Jessica T.Mid-Market (51-1000 emp.)
5.0 out of 5
"Alta Vista Bridges the Gap between Businesses and Sage Intacct"
We love the dedicated project managers and Intacct experts. We have incredible insight and have been involved in a hands-on way through every step...
Kellen S.
KS
Kellen S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Excellent service - professional and efficient"
We really appreciated the way Alta Vista got to know our business and goals in order to act as a partner throughout the process. There were many ti...

Alta Vista Technology Media

Alta Vista Technology Demo - Sage Intacct Dashboard
Sage Intacct Dashboard
Alta Vista Technology Demo - Sage Intacct Dashboard
Sage Intacct Dashboard
Alta Vista Technology Demo - Sage Intacct Income Statement
Sage Intacct Income Statement
Alta Vista Technology Demo - Guidestar Dashboard for Nonprofits
Guidestar Dashboard for Nonprofits
Alta Vista Technology Demo - Sage Intacct Budgeting & Planning Dashboard
Example of a SIBP Dashboard
Alta Vista Technology Demo - Dynamics Business Central UI
Dynamics Business Central UI
Play Alta Vista Technology Video
Play Alta Vista Technology Video
Play Alta Vista Technology Video
Play Alta Vista Technology Video
Play Alta Vista Technology Video

Official Downloads

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120 Alta Vista Technology Reviews

4.9 out of 5
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120 Alta Vista Technology Reviews
4.9 out of 5
120 Alta Vista Technology Reviews
4.9 out of 5

Alta Vista Technology Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Alta Vista TechnologyQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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TC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Alta Vista Technology?

The quickness of their response to action. Review collected by and hosted on G2.com.

What do you dislike about Alta Vista Technology?

Having to get approval to every install is a bit of an issue, but I know that this is necessary in order to keep our network secure from threats. Review collected by and hosted on G2.com.

Recommendations to others considering Alta Vista Technology:

The team at Alta Vista have been incredibly helpful throughout the entire process of updating our security. Their thurough explanations have really put me at ease to know that our network is safe and protected. The personal one on one attention that the team gives you reassures you that you are important. Review collected by and hosted on G2.com.

What problems is Alta Vista Technology solving and how is that benefiting you?

In an age where it is all too easy for an individual to penetrate a company's security, Alta Vista's security package gives you the comfort in knowing that you are safe and secure. Any issues we have with our technology, Alta Vista quickly responds with a fix. Alta Vista is constantly improving our technology either physically or virtually with updated technology that we did not even know we needed. Review collected by and hosted on G2.com.

Kellen S.
KS
Finance Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Alta Vista Technology?

We really appreciated the way Alta Vista got to know our business and goals in order to act as a partner throughout the process. There were many times where our consultant was able to propose different (and ultimately better) way of doing things rather than just taking our ideas at face value and allowing us to run into issues that were not on our radar down the road. Review collected by and hosted on G2.com.

What do you dislike about Alta Vista Technology?

There is very little that we would have changed. There were a couple times where we had to ask for an updated hours-usage report to be sent over rather than automatically getting it weekly. But we always got the report promptly after requesting it. Review collected by and hosted on G2.com.

Recommendations to others considering Alta Vista Technology:

I recommend questioning all of your assumptions throughout any large integration project. Additionally, you should arm your Alta Vista consultant with enough detail around the future goals/expectations for your business operations so that they too can question your assumptions. Any integration has potential pitfalls that could pop up weeks/months after the integration is completed if the process is rushed. Think through the implications of any process or assumption up front to set your integration up for scalability and future compatability. Review collected by and hosted on G2.com.

What problems is Alta Vista Technology solving and how is that benefiting you?

Alta Vista helped convert my organization from our old ERP, QBO, to SAGE Intacct. As our organization grows, we needed an ERP that was going to be more secure and scalable. There were also several quality-of-life integrations around revenue and payroll booking that we wanted to implement. We needed AVT to help faciliate the ERP transition and set up the new integrations. Review collected by and hosted on G2.com.

Jessica T.
JT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Alta Vista Technology?

We love the dedicated project managers and Intacct experts. We have incredible insight and have been involved in a hands-on way through every step of the process which allows us to fully understand the Intacct system and its complexities. Review collected by and hosted on G2.com.

What do you dislike about Alta Vista Technology?

We have no criticisms of Alta Vista and have greatly benefited from their growth as a company. Review collected by and hosted on G2.com.

Recommendations to others considering Alta Vista Technology:

Alta Vista can help you stand up even the most complex of organizations. Intacct is a powerful system, but you need a partner (Alta Vista!) to help guide you through the nuances. Review collected by and hosted on G2.com.

What problems is Alta Vista Technology solving and how is that benefiting you?

We are integrating multiple acquisitions into Sage Intacct from various accounting systems. They are also foreign currency based (outside of US). Alta Vista has worked diligently to make sure the conversions are as expected and the Global consolidations are running seamlessly. Review collected by and hosted on G2.com.

Lisa R.
LR
Vice President Business Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Alta Vista Technology?

Knowlege of Support Staff

Response time of requests for tech support requests Review collected by and hosted on G2.com.

What do you dislike about Alta Vista Technology?

I do not have any complaints about them and we have been using them for over 5 years. Review collected by and hosted on G2.com.

Recommendations to others considering Alta Vista Technology:

I would highly recommend Alta as they are superior to any other companies that I have worked in the past. Review collected by and hosted on G2.com.

What problems is Alta Vista Technology solving and how is that benefiting you?

Support for all modules of Sage 300 including PR JC and GL most frequently. It is more efficient to receive the support immediately upon request versus spending the time to solve the issue om our end. Review collected by and hosted on G2.com.

AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Alta Vista Technology?

Nothing. I thought maybe it was just the staff member that was assigned to do the training/implemetnation. However, when I reached out to the supervisor, he wasn't interested in the slightest about my concerns. He took one Microsoft Teams meeting with me, said we'll do better for the next customer, and then stopped responding to emails I sent. Review collected by and hosted on G2.com.

What do you dislike about Alta Vista Technology?

The entire process has been a complete let down. From start to finish. They begin very engaged and assure you they are there for any question, issue, complaint. I paid for hours of work only completed in implementation and never transferred to my new system. I ended up not even doing the final trainings with Alta Vista because I was so disgruntled with them at that point. Review collected by and hosted on G2.com.

Recommendations to others considering Alta Vista Technology:

If you're purchasing Sage & they recommend Alta Vista as the implementation company--REFUSE!! I would absolutely go with ANY other implementation company. They will charge you for services not performed, they will not follow through on communication, and will leave you questioning where you even are in the process. Review collected by and hosted on G2.com.

What problems is Alta Vista Technology solving and how is that benefiting you?

We used Alta Vista's services in implementing Sage Intacct and facilitating the transition from our old accounting software to the new database. Alta Vista came recommended by Sage for our accounting conversion. My initial interactions were positive, but soon it became clear there was a complete lack of understanding, ownership, transparency or follow through on Alta Vista's part. It was an absolute disappointment. I feel robbed of the entire training experience. The largest and most extreme issue I had was being scheduled to go live on a Monday & not knowing Sunday evening where the project stood at all. I had not been told to approve validate any data at that point. My accounting department was shut down for an entire 4 days while I attempted to validate the data. It should never have taken that long, but the Alta Vista staff member who was uploading decided NOT to share any entries that didn't upload. So, literally, combing through thousands of lines of data trying to figure out what didn't go in. It was an absolute terrible experience & hopefully you pick someone other than Alta Vista to do your conversion. Review collected by and hosted on G2.com.

Response from Greg Montique of Alta Vista Technology

Abby,

We apologize that there were events that resulted in an unsatisfactory implementation with us.

As for our practice lead’s response to your concerns, we are sorry you felt he was not interested in assisting you. After our project lead was made aware of your concerns (10/23/23) we immediately arranged for him to jump on a call with you. After that call, he shared feedback with our team and instructed them on the updated approach to minimize any potential future missteps. Unfortunately, at this point we were only ~3 weeks away from your 11/13 go-live, therefore much of the project work had already been completed so we understand if it may have felt like his input did not have a larger impact on the overall project. We have reviewed correspondence internally and are not showing that there were emails that went without a response but again we do apologize if it felt our response did not meet your expectations.

Regarding the entire process feeling like a failure, we show the project began in July 2023, at which point we had scheduled weekly status calls as well as consultant check-ins as needed. We were not made aware of your frustrations or concerns until 10/23/23. There are ~ 10 status reports that were shared with your team throughout the implementation which document project tasks, timing/budget status, as well as any identified issues and risks. There is no record that any of these status report emails were replied to stating any sort of concerns or dissatisfaction on your end. While we do agree that concerns were brought up beginning on 10/23/23, prior to that date we were under the assumption that the project was on track, if we had known it was not we would have made an effort to rectify the issues as quickly as possible.

On the training, we were not informed that there was a concern until our project closeout call (once your company was already live). Had we been made aware that you were not happy with the training we would have provided an alternative resource to fill in any training gaps to ensure you were able to complete full user acceptance testing.

To the point of paying for hours of work that was only completed in IMP environment, it is standard to complete several setups in IMP to ensure they are tested accurately and then copy over to the production environment once the customer has tested and approved them.

If you feel you were charged for services that were not performed, please reach out to AVT directly – we ONLY charge for work completed. We would like to hear more about what you were charged for that you feel was not the result of work performed. This issue was never raised with your account executive and is something that, if accurate, should be rectified immediately.

For the lack of communication surrounding the go-live status on the evening of Sunday 11/12, yes we do completely agree that cutover communication is paramount and the status update should have been clearer. Upon being made aware of the communication error on Sunday, our practice lead immediately escalated the situation in order to reach a resolution as soon as possible, with all data imported and ready for validation on Monday morning. Unfortunately, our consultant had experienced a personal matter that kept them from replying on Sunday; we have since updated an internal process to prevent further communication cutover disruptions stemming from consultant's personal emergencies.

We strive to deliver the award-winning service we are known for and apologize again for any issues that may have occurred during your implementation. We immediately took action to address the identified problems and have implemented safeguards in our processes to ensure these issues no longer occur. We would love to reconnect to discuss the entire process with you and get any additional feedback you may have.

KH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Alta Vista Technology?

They have an experienced, professional, and committed staff of employees. Review collected by and hosted on G2.com.

What do you dislike about Alta Vista Technology?

I like everything about Alta Vista Technology! Review collected by and hosted on G2.com.

Recommendations to others considering Alta Vista Technology:

If your current IT vendor is a pain point, get Alta Vista on your side! Review collected by and hosted on G2.com.

What problems is Alta Vista Technology solving and how is that benefiting you?

They solve every issue as it relates to our accounting software and SQL Database. We do not have to be expert users or fixers of Microsoft GP Dynamics, Alta Vista knows!. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
PH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Alta Vista Technology?

They were great with helping set up the software to our needs as well as adjust to using dimensions to track various aspects our our business. Review collected by and hosted on G2.com.

What do you dislike about Alta Vista Technology?

The initial training through Sage University was the weakest part of the process, it sets the baseline knowledge but thats about it. Once we moved into the build/implentation phase the training and setup began to make more sense. Review collected by and hosted on G2.com.

Recommendations to others considering Alta Vista Technology:

They were great to work with from start to finish, between weekly working calls and easy access as questions came up between call, I would use them again if I had it all to do over again. Review collected by and hosted on G2.com.

What problems is Alta Vista Technology solving and how is that benefiting you?

Our old accounting software was no longer working, we chose Alta Vista to implement Sage Intacct. This software is a significant improvement over our previous software. Review collected by and hosted on G2.com.

JL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Alta Vista Technology?

The ongoing support is amazing, we are lucky to work with David Cummings Review collected by and hosted on G2.com.

What do you dislike about Alta Vista Technology?

Have not expreienced anything that I have not liked so far Review collected by and hosted on G2.com.

Recommendations to others considering Alta Vista Technology:

Follow the recomended onboarding, do the training. Review collected by and hosted on G2.com.

What problems is Alta Vista Technology solving and how is that benefiting you?

Implemented Sage Intact across 4 divisions Review collected by and hosted on G2.com.

Verified User in Food & Beverages
PF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
Describe the project or task Alta Vista Technology helped with:

We hired them as our VAR and to assist with our ongoing needs. Review collected by and hosted on G2.com.

What do you like best about Alta Vista Technology?

We are an extremely fast growing company. We don't have time to do any set up work, work out any issues that arise, or research new solutions. Alta Vista is a phone call or email away. Review collected by and hosted on G2.com.

What do you dislike about Alta Vista Technology?

We do not have any issues to disclaim at this time. Review collected by and hosted on G2.com.

Recommendations to others considering Alta Vista Technology:

Definately worth considering. They are the perfect match for our company. Review collected by and hosted on G2.com.

What problems is Alta Vista Technology solving and how is that benefiting you?

Alta Vista is currently working on a year end close out project. This will allow us to make better use of our Cash Flow reports and eliminate manual entries. We also are working towards bringing Fixed Assets in house so we are reviewing softward options. Review collected by and hosted on G2.com.

BM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Alta Vista Technology?

I’d say Alta Vista's biggest strength is their team and their ability to actively listen in order to ask questions and provide feedback. Coupled with their great working knowledge of both GP and BC they were able to either match our current processes or improve them based on the new capabilities in BC. Review collected by and hosted on G2.com.

What do you dislike about Alta Vista Technology?

Nothing comes to mind. They are very professional and open to discussions if any issues arise. Review collected by and hosted on G2.com.

Recommendations to others considering Alta Vista Technology:

Ask as many questions as you can and be open to feedback. They are very easy to talk to so the more they know about your company and processes the more advice they can provide. Review collected by and hosted on G2.com.

What problems is Alta Vista Technology solving and how is that benefiting you?

Converting our accounting software from Miscrosoft GP to Microsoft Business Central. We started the project with a different company before switching to Alta Vista about halfway through. I would honestly say that Alta Vista saved the project and turned it from a regret into something I wish we did sooner. Review collected by and hosted on G2.com.