Top Rated DrChrono by EverHealth. Alternatives
40 DrChrono by EverHealth. Reviews
Overall Review Sentiment for DrChrono by EverHealth.
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Template customization. Pictures in chart Review collected by and hosted on G2.com.
Unenrolled me from medicare billing 0/10. DO NOT RECOMMEND DrCHRONO. Billing issues have resulted in loosing substantial reimbursement claims. The people who do the training don't know the program. I seemed to know more than they did simply by playing with the program. Trainers have called over google phone which was impossible to understand her. The calls also come in from different numbers and sometimes caller unkown. Review collected by and hosted on G2.com.
Cloud based
Dictation
Lower priced than others Review collected by and hosted on G2.com.
You cannot get help to save your life with this group! It would be one thing if the system functions flawlessly- but it crashes all the time. I have now been trying to get a response from them regarding an issue for close to a week and no response. There is no support phone number- instead you just email, and then they reply back that someone will contact you- but they don’t Review collected by and hosted on G2.com.
When it's working the platform itself is fine. It's no better then the others but it's no worse. Review collected by and hosted on G2.com.
We pay a lot of money for Drchrono and yet support is non-existent. There is a phone number but it forwards to a voicemail that obviously does not get checked as it is full and has been full for months. Email in to support and get a useless answer after 3 days.
There are constant problems, site slowness, outages. All around it's not a good EMR. Review collected by and hosted on G2.com.
The system is fairly robust and includes a patient portal, billing implementation, form building, e-rx capabilities, diagnosis code search etc. Review collected by and hosted on G2.com.
The user interface is fair but lacking in many areas as far as being intuitive and being efficient for work flow. The customer support service also lacks the ability for urgent reports and is limited to normal business hours. I wish DrChrono team would ask users for their input and actively implement system changes as quickly as possible. Review collected by and hosted on G2.com.
I like how I can build my own templates and always go back and edit them especially the shortcuts and pre existing features for the physician. Review collected by and hosted on G2.com.
The customer service is based outside of country and not easy to get ahold of. Review collected by and hosted on G2.com.
It is a very robust and comprehensive tool, has a wide variety of functions that will facilitate and optimize your work, covers areas ranging from the management of patient files, agenda organization and appointment management to billing, another feature to highlight is the patient portal I love that allows patients to perform exercises at home or educational material for the patient, in addition to allowing us physiotherapists to verify their progress. On the other hand it has an extensive range of templates that you can customize according to your requirement, so it can be applied as EHRs, in any medical field, all this makes it a very functional tool and of vital importance in the management of patients, administrative procedures and allocation of medical recovery treatments, in addition to being able to make a remote monitoring or remote evolution of clinical cases, on the other hand is based on the cloud, has a mobile application and has a very affordable cost. Review collected by and hosted on G2.com.
Being a program with a wide variety of functions requires a learning curve, despite having a very intuitive interface can be overwhelming for inexperienced users, in our case when installed in the clinic took us a little time to get used, once you handle it is great, another aspect to consider is that I would like to have more customization of the interface or templates, as for example that the logo of the company where I work could be visualized, besides that in future updates the capacity is developed to make campaigns of digital marketing linking the accounts of the hospital and my accounts of social networks as professional to be able to centralize all my work in this so versatile tool.On the other hand the mobile application is somewhat restrictive as it is only available with the iOs system, so you must have an iphone or iPad to use it. Review collected by and hosted on G2.com.
This software works extremely in a good way and perfectly. First, it keeps the calendar, documentation, case notes, pictures, does tolerant charging and even patient reaching a messaging. Secondly, this software is users friendly, easy to use, intuitive and easy to navigate. I just love it.
I can build my own templates and always go back and edit them especially the shortcuts and pre-existing features for the physician. It has helped us streamline our practice, allows easy and quick access to patient information, is incredibly powerful, constantly adding new features and improvements. Review collected by and hosted on G2.com.
there are occasional connection issues because it is a cloud based Review collected by and hosted on G2.com.
It is very straightforward and easy to use and navigate. Review collected by and hosted on G2.com.
This software has some glitches for example, billing for a self pay item is tedious and time consuming and if you accidentally enter the wrong amount as what the patient paid and have to change it later, the computer can't handle the change and gets everything mixed up and says the patient has a credit when the patient does not have a credit. Review collected by and hosted on G2.com.
They have an excellent web interface. It is easy to use and to navigate as well as they have a polite customer care service. Review collected by and hosted on G2.com.
DrCrono lacks empathetic listening skills for business concerns, outside of the billing staff. Review collected by and hosted on G2.com.
