DoorLoop Reviews (251)

Reviews

DoorLoop Reviews (251)

4.8
251 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of DoorLoop, which simplifies property management tasks like rent collection and tenant communication. Many appreciate the comprehensive features that keep everything organized in one place, making it easier to manage multiple properties. However, some users note that the payment processing can take longer than expected, which may cause delays in fund availability.

Pros & Cons

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April M.
AM
April M.
Owner, Property Manager
Small-Business (50 or fewer emp.)
"Visually Appealing and Easy to Navigate"
4/5
What do you like best about DoorLoop?

Very appealing to the eye and relatively easy to navigate Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

So much to learn. I wish the system automatically charged PM fees every month instead of having to do it manually Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Thank you for trusting DoorLoop with your growing business needs, April! We appreciate the feedback.

Ricardo B.
RB
Ricardo B.
Small-Business (50 or fewer emp.)
"Easy to Use and Satisfaction Guaranteed"
5/5
What do you like best about DoorLoop?

I like DoorLoop because it is a very easy-to-use application and it benefits both me and the tenant. It shows the tenant's outstanding balance when they have one and makes it easy to send them a message to check if they have a late payment. It also allows the tenant to pay different amounts, not necessarily the specific amount, which is beneficial. Honestly, it was easy to set up DoorLoop for me. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

there is nothing I don't like Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Hi Ricardo, you and your business deserve only the best. Glad to be your property management software partner! Thank you for the kind words.

Corey P.
CP
Corey P.
Client Solutions Specialist
Small-Business (50 or fewer emp.)
"Efficient Rent Payment with Helpful Reminders"
4.5/5
What do you like best about DoorLoop?

I like the notifications from DoorLoop, especially when rent is due, how much is owed, and that it's been paid. I can also see my payment history, which is really helpful. The reminders come when I need them, making it so much easier to manage my rent payments. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

Nothing At This Time Review collected by and hosted on G2.com.

Response from DoorLoop Bitton of DoorLoop

Hi, Corey! Thank you so much for sharing your positive experience here. We're thrilled to hear that our notifications and reminders make it easier for you to manage rent payments and grow your business.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"User-Friendly, Efficient, and Backed by Phenomenal Support"
5/5
What do you like best about DoorLoop?

It is very user friendly and efficiently designed. Customer support has been phenomenal. They listen to my feedback and their software implementations feel intentional and customized. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

It is difficult to pay checks sometimes to vendors and and refund deposits to tenants upon move out due to glitches in the system. Printing checks can be a hassle, we have to manually adjust the settings to place the print correctly on the check. Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Your team and your business deserve only the best. Glad to be your property management software partner!

Dalila J.
DJ
Dalila J.
Small-Business (50 or fewer emp.)
"Scalable, User-Friendly Property Management"
5/5
What do you like best about DoorLoop?

I use DoorLoop at work for our property management company and it is amazing how it saves time, reduces errors, and makes property management scalable. I also like that it's easy to navigate and very efficient. The ease of navigation makes my team faster and more confident, while the efficiency saves us time. The initial setup of DoorLoop was easy too. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

I think you can improve advanced customizations, especially with payment platforms and accounting complex scenarios. Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Saving you time is our superpower, Dalia! Thank you for the feedback.

David H.
DH
David H.
Small-Business (50 or fewer emp.)
"Easy Setup and Stellar Support"
5/5
What do you like best about DoorLoop?

I had an amazing experience with DoorLoop. The customer service is great, really there to make stuff go smoothly. I also find the AI chat feature very easy to use. Whenever I have a problem, it helps me in seconds. The initial setup was very easy as well. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

nothing Review collected by and hosted on G2.com.

Response from DoorLoop Bitton of DoorLoop

This is great to hear, David! Thank you so much for your kind words. We love simplifying your life as a landlord.

Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"Amazing AI Features, Easy Learning Curve, and Outstanding Customer Service"
5/5
What do you like best about DoorLoop?

The AI functions are amazing and help me with every task and question I have. The software is also easy to learn, so I got comfortable with it quickly. Customer service is a 20 out of 10, and they’re always improving the product. They keep making things more efficient and continue adding time-saving automation options that make my workflow smoother. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

Nothing, anything that I would want to change, they are working bringing upgrades. I have high hopes for the future of Doorloop. Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Thank you for trusting DoorLoop with your growing business needs! We appreciate the kind words.

Jessica P.
JP
Jessica P.
Small-Business (50 or fewer emp.)
"Effortless Tenant Management with DoorLoop"
5/5
What do you like best about DoorLoop?

I love how easy DoorLoop is to use and explain to tenants. It helps us keep track of everything, from payments needed from tenants to checking reports and rental applications. It's amazing! The initial setup was also very easy and convenient. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

I just need to learn more about the accounting and reports side of it. Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Sounds like you're in the Loop, Jessica! Thanks for your kind words.

Julie K.
JK
Julie K.
Small-Business (50 or fewer emp.)
"Efficient Property Management with Robust Automation"
5/5
What do you like best about DoorLoop?

I see that DoorLoop has a lot of capabilities, which is very helpful. It simplifies the leasing process, acquiring new tenants, renewing, and establishing new leases. The software automates a lot of these processes, which is extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

I'm new to DoorLoop, so I'm still learning its capabilities. I'm not sure yet what might need improvement. Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Your property management game just leveled up. πŸ™Œ Welcome to the DoorLoop life, Julie!

MH
Miranda H.
Director of Operations
Small-Business (50 or fewer emp.)
"Data-Driven Insights That Power Smarter Decisions Across Our Portfolio"
5/5
What do you like best about DoorLoop?

I've worked selling tech-enabled solutions designed specifically to help companies aggregate their data; that being said, my standards are high! DoorLoop has provided us the means to make educated business decisions based on real data & actionable insights across our portfolio of 19 properties. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

The issues we are having, I am confident are being caused by my own teams slow adoption. Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Hey Miranda. Thanks so much for your kind words. Your team and your business deserve only the best. Glad to be your property management software partner!