189 DoorLoop Reviews
Overall Review Sentiment for DoorLoop
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Ease of use for us and our tenants. The implementation was easy and quick. Their staff was friendly and helpful in getting us up and running. Review collected by and hosted on G2.com.
The "text" feature for communications could use a higher character limit. Review collected by and hosted on G2.com.
Their customer service is best in class. Launching new software always has it's challenges. Everyone on their support team is always helpful and when they don't have an immediate answer makes sure to follow up and see the request through. Review collected by and hosted on G2.com.
On the commercial real estate side of the business, specifically the accounting reports - they still need some work. Review collected by and hosted on G2.com.
It consolidates all information in one place. It is a barrier between me and the tenants, so we ensure that we're all on the same page and everything is communicated properly. Review collected by and hosted on G2.com.
Learning a new software and training its users is a chore, but that's any app. The only hitch I had was the initial data entry being incorrect for my rentals, but I fixed it. Review collected by and hosted on G2.com.
The customer service behind doorloop is my favorite because they get back to you so fast if you have any questions or concerns. The software is also user friendly. I also love that they have an app so I can have it on my phone. I use doorloop every day. When I first set up my account, customer service help me integrate all my information. Review collected by and hosted on G2.com.
It is newer software, so they are constantly adding new things but I don't think there's anything I dislike. Review collected by and hosted on G2.com.
I like how easy it is to manage a large number of properties. It takes care of the tedious work like rent collections and applications so I can focus on the rest of my tasks. Review collected by and hosted on G2.com.
As a newer software we have encountered some bugs but they always get resolved. Review collected by and hosted on G2.com.
I've used Doorloop since the beginning. They continue to improve the use of the platform making my life as a owner easier. Review collected by and hosted on G2.com.
I would like to see more reporting options. Especially when I comes to CAM/NNN Review collected by and hosted on G2.com.
I love having everything in one place the accounting, tenant management payment, etc. it's so seamless. I've spent less time managing my properties since I joined Door loop. Review collected by and hosted on G2.com.
Nothing it is much better than what I was using before quickbooks and departments.com combination was much slower Review collected by and hosted on G2.com.
As a new user the first thing I needed was the application process for prospects. It has been a valuable resource to review their credit, work, and even criminal history Review collected by and hosted on G2.com.
I'm find the applicants reluctant to participate in the application fee, therefore I must pay the entire application fee for prospects Review collected by and hosted on G2.com.
