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DoorLoop Reviews & Product Details

Pricing

Pricing provided by DoorLoop.

Starter

Starting at $69.00
Per Month

DoorLoop Media

DoorLoop Demo - Trusted by real users. Rated highest for ease, speed, and support that actually shows up.
Trusted by real users. Rated highest for ease, speed, and support that actually shows up.
DoorLoop Demo - Everything you need to run—and grow—your business. Nothing you don’t.
Notable features include: Rent Collection Full Accounting Suite Maintenance Requests Work Orders & Vendor Management Owner & Tenant Portal Tenant Screening Renter's Insurance Automatic Late Fees Bank Integration Custom Reports
DoorLoop Demo - Modern Look. Zero Learning Curve.
So intuitive, your team will be up and running today.
DoorLoop Demo - Real Support, Real Fast—In Minutes, Not Days.
Free training. Instant answers. People who actually care.
DoorLoop Demo - Built for Any Property You Manage.
Residential, commercial, or mixed-use—if it has a door, it works in DoorLoop.
DoorLoop Demo - Syncs With Thousands of Tools—Automatically.
Say goodbye to double entry. Zapier + open API = everything stays connected.
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DoorLoop Reviews (232)

Reviews

DoorLoop Reviews (232)

4.8
232 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of DoorLoop, which simplifies property management tasks like rent collection and tenant communication. Many appreciate the comprehensive features that keep everything organized in one place, making it easier to manage multiple properties. However, some users note that the customer support response time can be slow at times.

Pros & Cons

Generated from real user reviews
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KK
Associate Director of Content Strategy and Search Engine Optimization (SEO)
Small-Business (50 or fewer emp.)
"Efficient Automation with Room for Intuitive Improvements"
What do you like best about DoorLoop?

I like the AI workflows features in DoorLoop, along with the ability to integrate with other tools such as my CRM or calendar. This integration helps automate back-end tasks, letting me focus more on business development. The capability to automate daily routine tasks like work orders or connecting with tenants after they move in is especially valuable, allowing me to prioritize growing the business instead of getting bogged down with basic tasks. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

I do think that there are some workflows that aren't very intuitive. Submitting a work order and assigning it to a vendor is clunky. There are other workflows like that which could be improved. Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Thank you for the kind words, Kolby! Let's keep growing!

Patty H.
PH
"Simplifies Financial Reporting, But Setup Was Tedious"
What do you like best about DoorLoop?

I like DoorLoop because of its ease of use; it behaves like a checkbook, which is less intimidating since everyone has used one before, making it familiar. The reports are intuitive, easy to build, and can be customized to conform to what CPAs are looking for. I also find that it's better than our previous software, Rent Manager. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

Ohhhhh - that was a BIG headache. We were told before we signed on that we would be able to upload the Rent Manager historical data directly into DoorLoop. That turned out NOT to be true. I had to manually input all of the historical data. We ended up losing some detail b/c we did not want to input at a very low level. Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Helping your business succeed is what we're all about, Patty! We appreciate the feedback, and will pass your notes along to our team. Thanks for trusting us with your property management needs.

Cande M.
CM
Small-Business (50 or fewer emp.)
"Effortlessly Manages Rental Properties"
What do you like best about DoorLoop?

I use DoorLoop for my rental properties and it really helps by doing all the work for me in emailing about rent due and when it is late. I like that the renters have access to their account and can pay through it. The setup was very easy to learn, and when I had any questions, I just asked in the chat and got an answer promptly. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

I wish there was a way to connect DoorLoop with QuickBooks. Also, maybe a few more reports like for maintenance reporting. Review collected by and hosted on G2.com.

NK
Small-Business (50 or fewer emp.)
"Streamlined Property Management with Excellent Communication"
What do you like best about DoorLoop?

I use DoorLoop for property management as a property manager's assistant. It's a good way to contact and keep up with the owners and renters, making communication smooth. I really appreciate the organization that DoorLoop provides. I also enjoy that I can easily get bills to property owners. The initial setup was very easy, and everything works great with it. I would rate it a 10 out of 10 in terms of recommending it to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

Some features take too many steps to complete Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Thank you for trusting DoorLoop with your growing business needs, Natalie!

Izabella V.
IV
Small-Business (50 or fewer emp.)
"Streamlined Property Management with Ease"
What do you like best about DoorLoop?

I use DoorLoop to manage my rental properties all in one place. It simplifies tasks like rent collection, maintenance requests, and accounting, which really saves me time and keeps everything organized. What I like most about DoorLoop is that it has everything in one dashboard, so I don't need to switch between different tools or spreadsheets. The automation features are a big plus as they handle reminders and recurring tasks smoothly. The initial setup was also easy. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

Could use more customization in reports and notifications Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Saving you time is our superpower. ⚡ Thanks for the feedback, Izabella!

Verified User in Real Estate
AR
Small-Business (50 or fewer emp.)
"Effortless Property Management, Stellar Communication"
What do you like best about DoorLoop?

I like using DoorLoop for everything, like helping residents pay rent, manage maintenance requests, and communicate with tenants and applicants; it's awesome! I also appreciate the timely communication with residents, which is super helpful. Signing leases is easy, and sending maintenance updates to residents is smooth. Setting it up was very easy for us. It's like having several more people helping out since we have a small staff. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

When something changes, just a small update would be helpful so we are not surprised that something changes or is located in a different location or different way to do something. Review collected by and hosted on G2.com.

Luisa E.
LE
Small-Business (50 or fewer emp.)
"Effortless Property Management, User-Friendly Interface"
What do you like best about DoorLoop?

I find DoorLoop to be the easiest platform with options like chatting with possible tenants, tracking payments effortlessly, and listing properties seamlessly. The initial setup was very easy, and I had help from the team, which made the process smooth. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

I find the messaging feature lacking when someone applies for a property. I'd like to be able to set up exactly what I want AI to tell or ask the person. Review collected by and hosted on G2.com.

Ricardo B.
RB
Small-Business (50 or fewer emp.)
"Easy to Use and Satisfaction Guaranteed"
What do you like best about DoorLoop?

I like DoorLoop because it is a very easy-to-use application and it benefits both me and the tenant. It shows the tenant's outstanding balance when they have one and makes it easy to send them a message to check if they have a late payment. It also allows the tenant to pay different amounts, not necessarily the specific amount, which is beneficial. Honestly, it was easy to set up DoorLoop for me. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

there is nothing I don't like Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Hi Ricardo, you and your business deserve only the best. Glad to be your property management software partner! Thank you for the kind words.

Verified User in Real Estate
AR
Small-Business (50 or fewer emp.)
"User-Friendly, Efficient, and Backed by Phenomenal Support"
What do you like best about DoorLoop?

It is very user friendly and efficiently designed. Customer support has been phenomenal. They listen to my feedback and their software implementations feel intentional and customized. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

It is difficult to pay checks sometimes to vendors and and refund deposits to tenants upon move out due to glitches in the system. Printing checks can be a hassle, we have to manually adjust the settings to place the print correctly on the check. Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Your team and your business deserve only the best. Glad to be your property management software partner!

Dalila J.
DJ
Small-Business (50 or fewer emp.)
"Scalable, User-Friendly Property Management"
What do you like best about DoorLoop?

I use DoorLoop at work for our property management company and it is amazing how it saves time, reduces errors, and makes property management scalable. I also like that it's easy to navigate and very efficient. The ease of navigation makes my team faster and more confident, while the efficiency saves us time. The initial setup of DoorLoop was easy too. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

I think you can improve advanced customizations, especially with payment platforms and accounting complex scenarios. Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Saving you time is our superpower, Dalia! Thank you for the feedback.

Questions about DoorLoop? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

DoorLoop B.
DB
DoorLoop Bitton
Last activity over 2 years ago

Is there a money-back guarantee?

DoorLoop B.
DB
DoorLoop Bitton
Last activity over 4 years ago

Are there any contracts?

Pricing Options

Pricing provided by DoorLoop.

Starter

Starting at $69.00
Per Month

Premium

Starting at $139.00
Per Month

Pro

Starting at $199.00
Per Month
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DoorLoop Features
Vacancy Advertising
Rental Applications
Tenant Screening
Maintenance Service Requests
Service Portals
Building Announcements
Property Accounting
Online Payment
Company Financials
Tenant Portal
Lease Application Management
Accounting Module
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DoorLoop