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Domotz Reviews & Product Details

SB
IT Security Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Domotz?

I have been using Domotz for over a year, I must say that I am impressed with the quality of the service and the fact that features are constantly improving.

First, I like the UI very much, it's clear and smooth.

Features to be considered:

A complete device list with,

- much information about the device

- ways to connect to

- customizable alerts

- SNMP monitoring

- TCP monitoring

- System information

Network topology,

- very visual

- with a well-configured switch, you can know on which port is what device

Remote connection and VPN to devices.

Network performances,

- Info

- Route analysis

- speed test

- downtime

- alerts

Automatic discovery of new devices on the network,

- This way, you know when an unauthorized device joins your network.

- You don't have to enter them manually, they are discovered, and you can adapt the info about these devices

Network security status, to be permanently aware of the open doors

- TCP open port scanner

- UPnP port forwarding scanner

Customizable alerts and many integrations.

Domotz offers an excellent mobile application.

Also, Domotz offers outstanding support! The response delay is extremely low, and that's a big plus! You generally get an answer within minutes! Incredible! Also, the support quality is excellent, and the people are very helpful and kind! Review collected by and hosted on G2.com.

What do you dislike about Domotz?

The only thing that comes to mind is that its price has gone up 2x since I started using it. The increase is not huge, but we don't like price increases. Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

It gives me a perfect overview of my network and security. Review collected by and hosted on G2.com.

Domotz Overview

What is Domotz?

Domotz’s network monitoring and management gives you command over your network. With full-context visibility of your IT infrastructure and the tools to resolve issues quickly with fewer resources, IT teams can deliver better service quality and confidently manage their network. Uncover Blind Spots to Avoid Surprises: Achieve full-context visibility by identifying all assets and their associated properties, revealing blind spots that can lead to unexpected issues and outages. Preserve Time and Resources with Faster and Easier Issue Resolution: Resolve support requests faster, minimizing disruptions and freeing up time and resources to focus on other priorities. Exceed Service Delivery Expectations: Keep your network stable and quickly resolve issues when identified, minimizing disruptions and boosting the productivity of those you support.

Domotz Details
Product Website
Discussions
Domotz Community
Languages Supported
English
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Product Description

Founded in 2015, Domotz is an award-winning network monitoring software that increases productivity, security, and remote troubleshooting capabilities. It’s packed with cutting-edge network management features for remote support and thousands of integrations. Over 4,000 customers use Domotz every day to provide remote monitoring services.

How do you position yourself against your competitors?

IT teams are under increasing pressure to keep diverse and widespread networks performing well. Without effective monitoring and management, networks can spiral out of control with more blind spots, undetected issues, constant reactive troubleshooting, and extended downtime—all resulting in costly disruptions.

Domotz empowers IT teams to confidently command their networks with full-context visibility, revealing every asset and property to eliminate blind spots that lead to unexpected issues and outages. Equipped with a suite of management tools, Domotz enables teams to exceed service expectations by resolving issues faster and more efficiently with fewer resources, keeping networks stable and minimizing disruptions for those they support.


Seller Details
Seller
Domotz
Company Website
Year Founded
2015
HQ Location
Draper, Utah
Twitter
@domotz
2,458 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
Description

Discover why thousands of MSPs and IT Pros choose Domotz for network inventory, monitoring, and management.Domotz is a Network Monitoring Software that provides unparalleled visibility of digital assets and data flows, empowering its users with mission-critical knowledge and actionable insights from their digital networks.Our Mission is to combine real-time knowledge of a digital network with easy-to-use functionality in order to empower a Domotz user to excel at IT Support and Digital Security.Domotz offers powerful IT infrastructure monitoring and management solutions for MSPs, Integrators, Security Professionals, and Business Owners. Our award-winning platform has integrated features such as remote device access, SNMP monitoring, network diagnostics, remote power management, device alerts, team collaboration, network mapping, and multiple VLANs. Founded in
015, Domotz is powering network support and diagnosis in 190 countries. More than 5,000 customers use Domotz to deliver remote support to over 40,000 networks daily. Comprised of experts in software development, computer networking, UX/UI design, and sales and marketing, Domotz has more than 70 employees based in Salt Lake City, Pisa, Dublin, and Sofia. Domotz has established partnerships with several top brands like BBC, Pinterest, Best Buy, Peloton, and many more.Start your 14-days Free Trial at www.domotz.com


SB
Overview Provided by:

Recent Domotz Reviews

Daniel V.
DV
Daniel V.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent product; excellent customer service"
I'm not a large corporation, but instead a residential householder, but with around 300 devices at home. I've been using Domotz for around 10 years...
Chris B.
CB
Chris B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Two years later, Domotz is still a great SOHO monitoring solution!"
Easy to use, great alerting, adjusts to IP address changes, nice mobile platform!
Larry T.
LT
Larry T.Enterprise (> 1000 emp.)
5.0 out of 5
"Best Remote Monitoring Platform on the Market!"
Easy setup, intuitive layout and customizable alerts. Domotz has far more diagnotic tools than other monitoring platforms and their customer servi...
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Domotz Media

Domotz Demo - Domotz Interface
Inventory Section
Domotz Demo - Topology Map
Powerful and intuitive Network Mapping Software automatically plots the endpoints and topology of the network you are managing.
Domotz Demo - Site Explorer
Manage your devices and networks starting from one section.
Domotz Demo - Integrations
Create new custom integrations or use the already existing ones.
Domotz Demo - Customized Monitoring Dashboards
Quickly sort, filter and visualize multiple sites and get easy access to the information you need.
Domotz Demo - Network Troubleshooting
Swiftly identify performance and configuration issues, gain comprehensive visibility into your network's health.
Unlock unparalleled observability into your digital infrastructure. Log any metrics, monitor all your critical assets, and troubleshoot anything — simplicity meets enterprise-grade precision. 
Do More With Domotz!
Play Domotz Video
Unlock unparalleled observability into your digital infrastructure. Log any metrics, monitor all your critical assets, and troubleshoot anything — simplicity meets enterprise-grade precision. Do More With Domotz!
Play Domotz Video
Play Domotz Video
Play Domotz Video
Play Domotz Video

Official Downloads

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Video Reviews

87 out of 88 Total Reviews for Domotz

4.9 out of 5
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87 out of 88 Total Reviews for Domotz
4.9 out of 5
87 out of 88 Total Reviews for Domotz
4.9 out of 5

Domotz Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DomotzQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Daniel V.
DV
Residential customer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Domotz?

I'm not a large corporation, but instead a residential householder, but with around 300 devices at home. I've been using Domotz for around 10 years ago and it never lets me down. It tells me when devices have gone down or up, never crashes, and just does the job it's designed to do. Couldn't reccomend enough. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

Would be great if they could link this to Control4 systems. Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

Residential home with extensive home control features (Control4) - lets me know if important devices have crashed etc. Review collected by and hosted on G2.com.

JD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Domotz?

When it comes to network monitoring, Domotz Pro is an absolute game-changer. Here’s why:

Seamless Deployment: Setting up Domotz is a breeze. Within minutes, it scans your network, maps devices, and provides real-time insights.

Unparalleled Visibility: Domotz offers unparalleled visibility into your networks. It tracks critical assets effortlessly and allows you to setup alerts with ease.

Exceptional Customer Support: The Domotz team is always ready to help. Whether it’s technical queries or strategic advice, they’ve got you covered. Their technical support ensures uninterrupted operations and is always willing to help! Your dedicated account manager ensures you maximize Domotz’s features, providing regular updates and personalized advice to keep you ahead.

All in all: Domotz combines cutting-edge technology with exceptional customer care. For organizations seeking efficient network management, Domotz is the answer.

In summary, Domotz Pro simplifies network management, empowers IT teams, and ensures smooth operations. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Domotz?

Have yet to find a downside - these folks have been amazing! Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

Domotz gives incredible visibility into your networks and significantly decreases difficulties with managing them remotely! Review collected by and hosted on G2.com.

DW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Domotz?

As an MSP managing multiple unique networks, we sought a robust solution for network and systems monitoring across a large number of environments. Our critical requirement was that the solution be easy to deploy and intuitive, as we have a large number of staff relying on it daily.

Domotz has met our needs exceptionally well. After initiating a proof of concept, it became evident that Domotz would significantly enhance our operational capabilities. The setup was quick and straightforward, allowing us to see immediate improvements in network management and monitoring.

Our interactions with the Domotz team have been consistently positive, especially with the account management department. Their proactive approach in ensuring the software meets our needs, coupled with regular updates on new features, is a testament to their excellent customer service.

The technical support team is responsive and receptive to feedback, which has been instrumental in refining the product. As new features continue to be introduced, we look forward to seeing further enhancements. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

No obvious downsides. We look forward to seeing what new features and functionality are coming in the future. Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

Network and infrastructure management and monitoring for multiple client environments. Review collected by and hosted on G2.com.

Chris B.
CB
Chief Operating Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Domotz?

Easy to use, great alerting, adjusts to IP address changes, nice mobile platform! Review collected by and hosted on G2.com.

What do you dislike about Domotz?

It did take some time to configure all of my alerts like I wanted. But once I did, it has worked flawlessly. Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

I wanted to know when any of my devices went down. It has done that superbly. I learned about some faulty devices because of it. Review collected by and hosted on G2.com.

Larry T.
LT
Head of Engineering
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Domotz?

Easy setup, intuitive layout and customizable alerts. Domotz has far more diagnotic tools than other monitoring platforms and their customer service is fantastic with quick response time. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

Every feature that I've requested in the past has been implemented, so at this point there's nothing I don't like! Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

Alerts on issues that need to be addressed without the need for a truck roll. Review collected by and hosted on G2.com.

WK
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Domotz?

As an MSP we utilize Domotz to discover and monitor customer infrastructure. Domotz has made it so easy to do this for us. We have a quick deployment that saves us and our customers cost, while providing integration for alerts, ticketing, and monitoring tools. They value their partners and are always willing to engage. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

When we have had techincal questions, Domotz support has been there quickly and promptly to resolve the issues. Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

Monitoring Meraki and Unifi networks, switches, firewalls, access points, integrating these monitors into tickets in Autotask. Review collected by and hosted on G2.com.

EK
Head of the Department
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Domotz?

We are an integrator company. For all projects, we almost constantly need monitoring of connected equipment. Previously, we used the usual methods of remote access. Now we have tried the Domotz service for the first time. It's just perfect. Not only is it easy to install, integrate and configure. Also it has a very user-friendly interface, so you can also give the customer access to some part so that he also sees the situation. Many features for monitoring. And the support is simply the best. They answer quickly, solve questions without endless approvals and letting in a circle. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

All is fine. I can't even minimally note anything Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

When a customer says that he has problems with the network or the operation of some equipment, it turns out very quickly to understand the problem and solve it. It is also much easier and faster to make corrections and additions to the hardware settings Review collected by and hosted on G2.com.

Christopher B.
CB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Domotz?

Domotz helps me to immediately identify new devices on my network Review collected by and hosted on G2.com.

What do you dislike about Domotz?

Sometimes, it takes a bit for new devices to be picked up. And multiple NIC's are more challenging to configure correctly. But otherwise, it is simple! Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

I used to have devices drop off my network and I wouldn't realize it. Now, I get real-time emails and notifications through the app. Review collected by and hosted on G2.com.

Arsenio R.
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Domotz?

The MAP, honestly!

Very Geeky(to me), showing where my clients are on the map and indicating when something is wrong.

I can monitor different VLANs and get notified when a new device connects, but most importantly, the WAN interface performance.

I also like how it places icons for the devices discovered, like cameras, routers, printers, etc.

Even network Security! That's what I was missing with previous systems I've used in the past, I installed Domotz on one of my client's networks, and it immediately showed me the security issues, things I was unaware of.

I was able to resolve those issues thanks to Domotz! Review collected by and hosted on G2.com.

What do you dislike about Domotz?

Sorry, I couldn't find any.

I'm well satisfied. Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

So I was looking for a network monitoring tool to monitor my client's networks on a UBUNTU 22.04.2 LTS machine.

I searched the store and found Domotz; I immediately installed it, and BAM! It blew my mind!

Now I can see when and if the WAN goes down, I can see if they connect new devices, and I can even manage them remotely!

I couldn't manage most devices remotely without a VPN to the internal network, but now I can! With Domotz! Review collected by and hosted on G2.com.

Richard C.
RC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Domotz?

Quick and simple to set up.

Fast to detect faults or devices dropping offline.

Highly configurable.

Speed Tests/Ping Tests/Network Topology/Shared Alerts and Notifications. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

It can seem expensive for some our sites that we monitor. However, it's miles ahead of free alternatives. Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

Seeing devices fall offline before our clients do. We can then get on the front foot and service our clients, sometimes before they even notice. Review collected by and hosted on G2.com.